| Financial Assistance |
Financial Assistance Program |
Free or discounted care for uninsured/underinsured; sliding fee discount; case-by-case discounts for catastrophic illness or indigence |
Based on income, family size, assets, medical indigence; up to 350% of Federal Poverty Level, full discount =200% |
Application required; forms available at hospital or online |
| Rural Health Clinics |
Sliding Fee Discount Program |
Sliding fee scale for rural clinic visits; no discrimination based on inability to pay |
Based on income and family size using Federal Poverty Guidelines |
Apply at designated rural clinics; signed statement of income may be required |
| Medication Assistance |
Medication Assistance Program (MAP) |
Helps patients obtain medications at little or no cost |
Qualifying low-income/underinsured patients |
Apply through Deaconess social services or MAP coordinators |
| Social Support |
Case Management & Social Work |
Personalized planning, coordination of care, connection to community and government resources |
Long-term or complex care needs; all patients considered |
Referral from physician or hospital staff |
| In-Home Care Services |
Deaconess Home Health |
Skilled nursing, therapies, and assistance at home |
Medical necessity and physician’s order; insurance/financial assistance if eligible |
Referral from physician or discharge planner |
| Day Care Centers |
Adult Day Services |
Structured day-time supervision and activities for adults with chronic illness or disability |
Adults needing support, respite for caregivers; financial assistance possible based on need |
Referral or contact social services |
| Palliative Care |
Deaconess Palliative Care |
Support for symptom management, quality of life for chronic or serious illness |
Diagnosis of serious/advanced illness; insurance/financial assistance if eligible |
Referral required; discuss with primary care or hospital team |
| Long-Term Care Financial Support |
Presumptive Eligibility & Charity Care |
Automatic eligibility for full/partial discount based on life circumstances (homelessness, food stamp eligibility) |
No evidence of other payor; specific life situations (homeless, food stamps, hardship) |
Assessment by financial counselor; documentation may not be required in some cases |