✅ Summary of Positive Reviews
Durham Regional Hospital has been praised by several patients for the exceptional care they received. Reviewers highlight their experiences with compassionate and professional staff, swift emergency service, and effective surgeries. One patient particularly appreciated how the hospital facilitated family presence during recovery, emphasizing the importance of having loved ones nearby. Another reviewer expressed satisfaction with the overall experience during childbirth, noting the quick service and excellent care from the birthing doctors. The care and attention from the staff were commended as a significant positive aspect, and the hospital´s efficient system is appreciated by visitors.
❌ Summary of Negative Reviews
Numerous negative reviews have pointed out long waiting times and poor communication as major issues at Durham Regional Hospital. Patients complained about waiting for hours without being informed about the next steps in their treatment process. There is criticism regarding the lack of availability of beds, leading to uncomfortable wait times in the ER lobby. Concerns were also raised about the lack of information and direct communication with medical professionals, contributing to frustration and dissatisfaction. In some cases, the adequacy of medical care and professionalism were questioned, with specific mentions of inadequate pain management and insufficient post-operative communication.