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East Cooper Medical Center

3.2 (276)

East Cooper Medical Center, established in 1986 in Mount Pleasant, South Carolina, is a 130-bed acute care hospital. It has received multiple awards, including the Outstanding Patient Experience Award and America´s 100 Best Hospitals for Spine Surgery Award. The hospital is known for its expertise in orthopedics, spine surgery, women´s services, and emergency care.

NPI Number : 1821026816

2000 Hospital Dr, Mt Pleasant, SC 29464, USA

+1 843-881-0100

health.org

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Departments

Cardiovascular

Diagnostic Imaging

General Surgery

Physical Therapy

Sleep Study

Stroke Center

Wound Care

Bariatric Surgery

Women´s Health

Orthopedics

Primary Care

Pulmonary Care

Pediatrics

Emergency Services

Appointment Information

Department	Online	Phone	Walk-in	Same-day
Cardiology	Yes	843-876-3292	No	Limited
General Medicine	Yes	843-876-8282	No	Yes
Gynecology	Yes	843-876-3292	No	Limited
Maternal Fetal Medicine	Yes	843-876-3292	No	No
Orthopedics	Yes	843-876-8282	No	Limited
Pregnancy	Yes	843-876-3292	No	Yes
Primary Care	Yes	843-876-8282	No	Yes
Urogynecology	Yes	843-876-3292	No	No

Visiting Hours

Department	Visitation Information
General Inpatient	- Visiting hours: 9 AM to 9 PM daily - Two visitors allowed at a time - Visitors must be 15 years or older - Obtain visitor pass from information desk
Labor & Delivery	- Two support persons allowed 24/7 - Additional visitors 9 AM to 9 PM
Emergency Department	- One visitor allowed for length of ED stay - Two parents/guardians for pediatric patients
Outpatient/Ambulatory	- One visitor allowed to accompany patient - Virtual visit options available
Phone Scheduling	- Call 843-881-0100 to schedule visits
Walk-In Visits	- Allowed during regular visiting hours - Must obtain visitor pass at information desk
Same-Day Visits	- Permitted based on patient condition and unit policy

Important Doctors

East Cooper Medical Center Information

Management and Leadership Team

Name	Title	Department	Areas of Expertise
Tyler Sherrill	Chief Executive Officer	Administration	Strategic growth, operations, finances, physician engagement
Jason Alexander	Chief Executive Officer	Administration	Service awards, hospital leadership
Kimberly Caristi	Chief of Staff	Administration	Staff management, executive support
Marc Haro	Director of Sports Medicine	Sports Medicine	Sports injury treatment, Rehabilitation
Pamela Pelchy	Director of Clinical Quality	Quality	Clinical quality improvement, patient safety
Sheila Moses	CRNA-Nurse	Nursing	Anesthesia, perioperative care
Thomas Coleman	Emergency Physician	Emergency Medicine	Emergency care, trauma management

Average Salary

Department	Common Procedure/Service	Average Cost	Notes
Cardiology	Echocardiogram	$1,811	Prices may vary based on complexity
Cardiology	Cardiac Stress Test	$1,200 - $2,500	Depends on type of stress test
Oncology	Chemotherapy Session	$5,000 - $10,000	Per session, varies by drugs used
Neurology	EEG	$200 - $700	Routine vs. extended monitoring
Orthopedics	Knee Replacement	$30,000 - $50,000	Total cost including hospital stay
Outpatient	Office Visit	$100 - $300	New vs. established patient

Support Programs for Patients

Program/Service	Description
Financial Assistance Policy	Provides discounted or free care to eligible uninsured patients
Home Health Care	Skilled nursing, therapy, and aide services provided at home
Care Management	Social workers and nurse care managers help coordinate care and services
Prescription Assistance	Help obtaining medications for uninsured patients
East Cooper Community Outreach	Local nonprofit offering medical care, dental care, and emergency financial assistance
MUSC C.A.R.E.S. Clinic	Evening clinic providing free care to uninsured adults
Access Health Tri-County Network	Care coordination for uninsured residents

Payment Plans

Payment Plan Option	Details
Interest-Free Payment Plans	Up to 24 months
Flexible Payment Arrangements	Customized based on patient´s financial situation
CareCredit Financing	6-24 month terms available
Prompt Pay Discount	30% discount for uninsured patients who pay in full
Financial Assistance Program	For eligible low-income patients

Accepted Insurance Companies

Aetna

Amerigroup

Champva

Cigna

Medicaid

Medicare

Multiplan

Three Rivers Provider Network

Tricare

Wellcare

Cost Consulting

Department	Financial Counseling Services
Financial Counseling	- Assistance applying for financial aid programs - Guidance on treatment costs - Information on payment plans - Help understanding insurance coverage - Referrals to external financial resources
Patient Financial Services	- Estimates of out-of-pocket costs before treatment - Explanation of hospital charges and billing - Assistance with billing questions - Information on Charity Care programs
Social Work	- Referrals to community financial assistance programs - Help applying for Medicaid and other government aid - Guidance on affording medications and medical equipment

Hospital for patients with disabilities or special needs

Accommodation	Details
Physical Accessibility	- Wheelchair accessible entrances and facilities - Accessible patient rooms - Barrier-free design throughout hospital
Assistive Devices	- Wheelchairs available - Walkers and canes provided - Hearing amplification devices
Communication Aids	- Sign language interpreters - TTY/TDD phones - Written materials in large print and Braille
Priority Services	- Expedited check-in and registration - Assistance with paperwork and forms - Priority scheduling for appointments
Staff Training	- Disability awareness training for all staff - Specialized training on assisting patients with disabilities - Designated disability liaisons in each department

Digital Health Services

Department	Digital Health Services
Cardiology	- Remote cardiac monitoring - Virtual follow-up visits - Online heart health education resources
Emergency	- Online ER wait times - Virtual triage for non-urgent cases
General Surgery	- Virtual pre-op consultations - Online post-op care instructions
Imaging	- Online scheduling for imaging tests - Digital image sharing with patients
Laboratory	- Online lab test scheduling - Digital lab results delivery
Orthopedics	- Virtual Physical Therapy sessions - Remote monitoring of joint replacements
Patient Portal	- Access to medical records - Secure messaging with providers - Online bill pay - Appointment scheduling
Primary Care	- Telemedicine visits - E-prescriptions - Online health risk assessments
Telemedicine	- Video consultations - Phone consultations - Secure messaging
Women´s Health	- Virtual prenatal check-ups - Online breastfeeding support - Remote fetal monitoring

Collaborations / Educational Programs

Department	Program
Emergency Medicine	Clinical rotations for medical students
Hospital Medicine	7 on/7 off scheduling for hospitalists
Internal Medicine	Pre-operative clinic rotations
Medical Education	MEDacademy summer program for high school students
Nursing	Clinical rotations for nursing students
Patient Care	Clinical rotations for patient care associates

Collaborative Research Projects

Department	Research Project
Obstetrics	Clinical trial on new non-invasive fetal monitoring device
Neurology	Study on early detection of Alzheimer´s using AI-powered cognitive assessments
Cardiology	Development of miniaturized implantable cardiac defibrillator
Pulmonology	Clinical trial of novel inhaled medication for COPD
Orthopedics	Testing of 3D-printed custom joint replacements

Professional Development Programs

Department	Affiliation/Program
Accreditation	The Joint Commission
Bariatrics	Metabolic and Bariatric Surgery Accreditation and Quality Improvement Program (MBSAQIP)
Education	Accreditation Council for Continuing Medical Education
Graduate Medical Education	Accreditation Council for Graduate Medical Education (ACGME)
Heart	American College of Cardiology
Imaging	American College of Radiology
Laboratory	College of American Pathologists (CAP)
Oncology	American College of Surgeons Commission on Cancer
Orthopedics	Comprehensive Joint Program
Radiation Oncology	American Society of Radiation Oncology
Sleep Medicine	American Academy of Sleep Medicine
Stroke Care	The Joint Commission Advanced Certification for Comprehensive Stroke Center
Surgery	American College of Surgeons
Vascular	Intersocietal Accreditation Commission (IAC) for Vascular Laboratories

Certification and Accreditation Programs

Department	Certification/Accreditation	Accrediting Body
Cardiology	Stroke Center	The Joint Commission
Emergency Medicine	Trauma Center	American College of Surgeons
Obstetrics	Women´s Choice Award	Women´s Choice Award
Orthopedics	Women´s Choice Award	Women´s Choice Award
Overall Hospital	Hospital Accreditation	The Joint Commission

Internship and Observation Programs

Department	Opportunity
Emergency Medicine	EMT Internship
Laboratory	Medical Laboratory Science Internship
Nursing	Nurse Externship Program
Nursing	New Graduate Nursing Residency Program
Patient Care	Patient Care Technician Training Program
Psychology	APA-Accredited Psychology Internship

Hospital Academic Awards and Achievements

Department	Award
Emergency Care	Women´s Choice Award
Hospital-wide	9 Certified Zero Harm Awards (2024)
Hospital-wide	Outstanding Patient Experience Award (2024, 2023, 2022)
Mammogram Imaging	Women´s Choice Award
Minimally Invasive Surgery	Women´s Choice Award
Obstetrics	Women´s Choice Award
Orthopedics	Women´s Choice Award
Patient Safety	Women´s Choice Award
Pulmonary Care	Pulmonary Care Excellence Award (2025)
Spine Surgery	America´s 100 Best Hospitals for Spine Surgery Award (2023)
Stroke Care	Women´s Choice Award

Hospital Specialization and Expertise Opportunit

Department	Residency/Fellowship
Anesthesiology	Residency
Cardiology	Fellowship
Emergency Medicine	Residency
Family Medicine	Residency
Internal Medicine	Residency
Obstetrics And Gynecology	Residency
Pediatrics	Residency
Psychiatry	Residency
Surgery	Residency

Hospital Residency and Assistantship Programs

Department	Residency/Fellowship
Anesthesiology	Residency
Emergency Medicine	Residency
Family Medicine	Residency
Internal Medicine	Residency
Pediatrics	Residency
Psychiatry	Residency
Surgery	Residency
Cardiology	Fellowship
Gastroenterology	Fellowship

What are the activities of the hospital for patients without insurance?

Department/Service	Support for Uninsured Patients
Emergency Care	24/7 emergency services regardless of ability to pay
Financial Assistance	Financial assistance policy for eligible low-income patients
Payment Plans	Flexible payment plan options available
Discounted Services	Discounted rates for uninsured patients who qualify
Insurance Guidance	Assistance exploring Medicaid, Medicare and ACA marketplace options
Prescription Assistance	Help accessing low-cost or free prescription medications
Community Resources	Referrals to local free clinics and community health centers
Financial Counseling	One-on-one counseling to review options and eligibility

Hospital Research Collaborations

Department	Research Partner	Collaboration Details
Biomedical Research	Cooper Medical School of Rowan University	Joint research labs, faculty appointments
Cardiology	Cooper Heart Institute	Clinical trials, cardiovascular research
Genetics	Coriell Institute for Medical Research	Genomics and personalized medicine research
Oncology	MD Anderson Cancer Center at Cooper	Cancer clinical trials, treatment protocols
Neuroscience	Cooper Neurological Institute	Neurological and neurosurgical research
Orthopedics	Cooper Bone and Joint Institute	Orthopedic clinical research
Pharmacy	Cooper Research Institute	Drug trials, pharmacological studies
Trauma	Cooper Trauma Center	Trauma care research, injury prevention

Mentoring and Consultancy in Hospital Education

Department	Mentorship/Advisory Program
General	Structured mentoring program for newly hired nurses
Nursing	6-12 month mentorship program for new graduate nurses
Medical Education	Mentoring program pairing medical students with experienced physicians
Residency Programs	Resident mentorship program matching new residents with senior residents and faculty advisors
Allied Health	Mentoring opportunities for new allied health professionals

East Cooper Medical Center Nearest Places

Hotels

0.3 km

4.5

TownePlace Suites Charleston Mt. Pleasant

Free breakfast, pet-friendly, outdoor pool

0.5 km

4.4

Cambria Hotel Mount Pleasant - Charleston

Outdoor pool, fitness center, restaurant

0.7 km

4.3

Comfort Suites At Isle Of Palms Connector

Free breakfast, outdoor pool, fitness center

0.8 km

4.2

Holiday Inn Express & Suites Charleston NE Mt Pleasant US17

Free breakfast, outdoor pool, fitness center

0.9 km

4.3

Courtyard by Marriott Charleston Mt. Pleasant

Outdoor pool, fitness center, bistro

1.0 km

4.4

Homewood Suites by Hilton Charleston Mt Pleasant

Free breakfast, outdoor pool, fitness center

Florists and Gift Shops

0.2 km

4.7

Coastal Flowers & Gifts

Local florist, flower delivery, custom arrangements

0.3 km

4.8

The Happy Southerner

Women´s clothing boutique, gifts, Southern fashion

0.5 km

4.6

The Flower Cottage

Fresh flowers, plants, balloons, chocolates, gifts

0.6 km

4.5

Keepsakes Florist

Local florist, flower delivery, custom arrangements

0.7 km

4.9

The Southern Welcome

Curated gifts, custom gifting services, home decor

0.1 km

4.2

Wishing Well Gift Shop

Hospital gift shop, flowers, essentials for patients

Food and Restaurant

0.8 km

4.6

Page´s Okra Grill

Southern, American, Breakfast

0.9 km

4.5

Five Loaves Cafe

American, Vegetarian, Soups

0.7 km

4.5

Graze

American, Contemporary

0.6 km

4.4

Sushi Taro

Japanese, Sushi

0.8 km

4.5

Cuoco Pazzo

Italian

0.9 km

4.6

Mozzo Deli

Deli, Sandwiches

Pharmacies

0.8 km

4.8

East Cooper Family Pharmacy

Prescription filling, OTC medications, free consultations

0.9 km

4.1

CVS Pharmacy

Drive-thru, prescription delivery, immunizations

0.7 km

3.9

Walgreens Pharmacy

24/7 service, drive-thru, photo services

0.6 km

4.5

Publix Pharmacy

Prescription refills, health screenings, vaccinations

0.9 km

4.9

Sweetgrass Pharmacy & Compounding

Compounding, personalized medications, hormone therapy

0.5 km

4.3

MUSC Health Pharmacotherapy

Specialized medications, clinical pharmacy services

Taxi and Transportation

0.8 km

4.8

Charleston Green Taxi

24/7 service, airport transfers, local rides

0.9 km

4.7

Seven Star Luxury

Luxury rides, airport transfers, corporate accounts

0.7 km

4.5

Atlantic Smile Taxi

Local rides, airport transfers

0.6 km

4.6

Mt. Pleasant Shuttle

Airport shuttles, group transportation

0.9 km

4.4

Coastal Limo & Taxi

Taxi and limo services, airport transfers

On-demand

4.3

Uber

Ridesharing, UberX, UberXL

ATMs and Banks

0.3 km

4.3

South State Bank

ATM, Drive-thru, Full-service banking

0.5 km

3.8

Wells Fargo ATM

24/7 ATM

0.6 km

3.9

Bank of America ATM

24/7 ATM, Cardless access

0.8 km

4.1

TD Bank

ATM, Full-service banking, Extended hours

0.9 km

3.7

First Citizens Bank ATM

24/7 ATM

1.0 km

4.2

Synovus Bank

ATM, Full-service banking, Business services

Parking Lots

0 km

4.2

East Cooper Medical Center Parking

Free parking, Accessible parking, 24/7 availability

0.8 km

Towne Centre Parking

Free parking, Shopping center parking

0.9 km

3.8

Wando Crossing Parking

Free parking, Shopping center parking

Shopping Malls

0.8 km

4.5

Mount Pleasant Towne Centre

Barnes & Noble, Belk, Regal Cinemas, P.F. Chang´s

0.9 km

4.3

Belle Hall Shopping Center

Harris Teeter, PetSmart, Starbucks, Crunch Fitness

0.7 km

4.2

Bowman Pointe

Starbucks, retail shops

Stationery and Copying Services

0.8 km

4.7

PostNet

Printing, shipping, design services

0.9 km

4.5

The UPS Store

Printing, copying, shipping services

1.0 km

4.6

Pak Mail

Printing, copying, faxing services

Car Rental

0.3 km

4.4

Enterprise Rent-A-Car

Wide selection of vehicles, Pick-up/drop-off service

0.7 km

3.9

Hertz

Various car types, Gold Plus Rewards program

0.9 km

4.1

Avis

Avis Preferred loyalty program, Various vehicle options

Patient Experiences

✅ Summary of Positive Reviews

The positive reviews highlight East Cooper Medical Center as a place with attentive and caring medical staff. Patients appreciated the smooth communication, particularly during surgeries and maternity care. The staff was described as professional and supportive, making significant moments easier and more comfortable for patients. Many expressed gratitude for the skilled doctors and nurses, emphasizing the trust and reassurance they felt in their care.

❌ Summary of Negative Reviews

Negative reviews reflect dissatisfaction with the administrative and nursing care at East Cooper Medical Center, especially in the ER. Experiences included dismissive and insensitive behavior, long wait times for help, and unfavorable conditions that left patients feeling neglected and humiliated. There were concerns about improper handling by administrative staff and instances of unkind interactions that led to a lack of trust and confidence in the care provided.

Working Hours

Emergency Department

24 hours a day, 7 days a week

Outpatient Services

Monday - Friday: 8:00 AM - 5:00 PM

Diagnostic Imaging

Monday - Friday: 8:00 AM - 5:00 PM

Laboratory Services

Monday - Friday: 7:00 AM - 5:00 PM, Saturday: 8:00 AM - 12:00 PM

Department Phones

Department	Phone
Main Hospital	843-881-0100
Primary Care	843-876-8282

Language and Translation Services

English
Spanish
French
Chinese

East Cooper Medical Center

NPI Number : 1821026816

2000 Hospital Dr, Mt Pleasant, SC 29464, USA

+1 843-881-0100

health.org

Departments

Cardiovascular

Diagnostic Imaging

General Surgery

Physical Therapy

Sleep Study

Stroke Center

Wound Care

Bariatric Surgery

Women´s Health

Orthopedics

Primary Care

Pulmonary Care

Pediatrics

Emergency Services

Appointment Information

Visiting Hours

Important Doctors

Dr. Robert Abrahams

Dr. Michael Altenburg

Dr. Rahul Arya

Dr. David Albenberg

Dr. Brittany Albright

Dr. Daniel Alfaro III

Dr. Joa Allen

Dr. Robert Allen

Dr. Abbie Rae Cluver

Dr. Alison Dillon

Dr. Christopher Robinson

Dr. Edward Morrison

Dr. Zachary Arthurs

Dr. Neil McDevitt

East Cooper Medical Center Information

Management and Leadership Team

Average Salary

Support Programs for Patients

Payment Plans

Accepted Insurance Companies

Cost Consulting

Hospital for patients with disabilities or special needs

Digital Health Services

Collaborations / Educational Programs

Collaborative Research Projects

Professional Development Programs

Certification and Accreditation Programs

Internship and Observation Programs

Hospital Academic Awards and Achievements

Hospital Specialization and Expertise Opportunit

Hospital Residency and Assistantship Programs

What are the activities of the hospital for patients without insurance?

Hospital Research Collaborations

Mentoring and Consultancy in Hospital Education

East Cooper Medical Center Nearest Places

Hotels

TownePlace Suites Charleston Mt. Pleasant

Cambria Hotel Mount Pleasant - Charleston

Comfort Suites At Isle Of Palms Connector

Holiday Inn Express & Suites Charleston NE Mt Pleasant US17

Courtyard by Marriott Charleston Mt. Pleasant

Homewood Suites by Hilton Charleston Mt Pleasant

Florists and Gift Shops

Coastal Flowers & Gifts

The Happy Southerner

The Flower Cottage

Keepsakes Florist

The Southern Welcome

Wishing Well Gift Shop

Food and Restaurant

Page´s Okra Grill

Five Loaves Cafe

Graze

Sushi Taro

Cuoco Pazzo

Mozzo Deli

Pharmacies