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Eskenazi Health

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Eskenazi Health, founded in 1859, is Indiana’s oldest public healthcare system and operates a 333-bed hospital at 720 Eskenazi Ave, Indianapolis. Major honors include LEED Gold certification and recognition as one of only three adult Level I trauma centers and Indiana’s only verified adult burn center. Its specialties are trauma care, emergency medicine, surgery, and burn treatment.

NPI Number : 1568842490

720 Eskenazi Ave, Indianapolis, IN 46202

+1 (317) 880-0000

www.eskenazihealth.edu

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Departments

Primary Care

Specialty Care

Pediatric Care

Urgent Care

Geriatric Care

Psychiatric Services

Podiatry

Appointment Information

Department	Online Appointment	Phone Scheduling	Walk-In Availability	Same-Day Appointment
Cardiology	Available via MyChart and online request forms	Available: 317.880.7666	Varies by clinic location	Available if slots remain
Dermatology	Available via MyChart and online request forms	Available: 317.880.7666	Varies by clinic location	Available if slots remain
Dentistry	Available via MyChart and online request forms	Available: 317.880.7666	Varies by clinic location	Available if slots remain
Family Medicine	Available via MyChart and online request forms	Available: 317.880.7666	Walk-ins accepted at some sites	Same-day options available
Internal Medicine	Available via MyChart and online request forms	Available: 317.880.7666	Walk-ins accepted at some sites	Same-day options available
Obstetrics & Gynecology	Available via MyChart and online request forms	Available: 317.880.7666	Varies by clinic location	Available if slots remain
Pediatrics	Available via MyChart and online request forms	Available: 317.880.7666	Walk-ins accepted at some sites	Same-day options available
Psychiatry	Available via MyChart and online request forms	Available: 317.880.7666	By referral or scheduled appointment	Limited same-day availability
Urgent Care	No online appointment required	Available: 317.880.7666	Walk-ins welcome	Always available

Visiting Hours

Department	In-Person Visitation	Online Patient Visitation Options	Scheduling Patient Visits by Phone	Walk-In Patient Visits	Same-Day Patient Visitation
Cardiology	9 a.m. – 9 p.m. daily; 2 visitors at bedside (exceptions for end-of-life: 4 visitors); overnight visitors allowed for minors, vulnerable patients, and end-of-life on shift coordinator approval	Patients have mail, telephone, and other forms of communication available; video call specifics not advertised	Call 317.880.0000 to be connected to a patient’s room or use patient’s direct line	Permitted within regular visiting hours and capacity constraints	Permitted within regular visiting hours and capacity constraints
Neonatal Intensive Care Unit (NICU)	Only parents plus 4 healthy adults (18+) per patient; no children under 18, including siblings, permitted; visitor list stability requested during viral season	Patients have mail, telephone, and other forms of communication available; video call specifics not advertised	Call 317.880.0000 to be connected to a patient’s room or use patient’s direct line	Permitted if on pre-approved visitor list; changes to list discouraged during viral season	Permitted if on pre-approved visitor list during regular hours
Other Inpatient Departments	9 a.m. – 9 p.m. daily; 2 visitors at bedside (exceptions for end-of-life: 4 visitors); visitors must be 14+ and accompanied if under 18; overnight visits allowed by exception	Patients have mail, telephone, and other forms of communication available; video call specifics not advertised	Call 317.880.0000 to be connected to a patient’s room or use patient’s direct line	Permitted within regular visiting hours and capacity constraints	Permitted within regular visiting hours and capacity constraints

Important Doctors

Eskenazi Health Information

Management and Leadership Team

Department	Name	Title	Area of Expertise	Key Responsibilities
Administration	Lisa Harris, M.D.	Chief Executive Officer	Executive Leadership, Health System Management, Patient Care Administration	Oversees all hospital operations, strategic development, system-wide leadership
Medical Leadership	Daniel Rusyniak, M.D.	Chief Medical Officer	Medical Toxicology, Emergency Medicine, Clinical Administration	Leads medical staff, oversees clinical quality, safety, physician engagement, and patient care efficiency and effectiveness
Board of Directors	Howard Stevenson	Board Chair	Governance, Strategic Oversight	Provides governance and oversight of hospital policies and strategic development
Board of Directors	Whitney Ball	Director	Governance	Board leadership, policy oversight
Board of Directors	Darius Sawyers	Director	Governance	Board leadership, policy oversight
Board of Directors	Sandra Bailey	Director	Governance	Board leadership, policy oversight
Board of Directors	Kiamesha-Sylvia Colom	Director	Governance	Board leadership, policy oversight
Board of Directors	Heydi Correa Encarnacion	Director	Governance	Board leadership, policy oversight
Board of Directors	Michael Davis, DDS	Director	Governance, Dental Health	Board leadership, policy oversight
Board of Directors	Philip	Director	Governance	Board leadership, policy oversight
Foundation	Dennis D. Oklak	Board Member	Philanthropy, Strategic Development	Guides foundation initiatives and supports strategic growth
Foundation	Deborah J. Daniels	Board Member	Philanthropy, Community Engagement	Supports foundation strategy and community partnerships
Foundation	Sharon R. Barner	Board Member	Philanthropy, Legal Affairs	Supports strategic initiatives and philanthropic efforts
Foundation	Mark C. Gargula	Board Member	Philanthropy	Supports foundation initiatives and strategic planning
Foundation	John F. Ackerman	Board Member	Philanthropy	Guides foundation strategy and development
Foundation	Paul Babcock	Board Member	Philanthropy	Supports foundation programs and strategic growth
Foundation	Andrew T. Bridge, M.D.	Board Member	Medical, Philanthropy	Advises on medical initiatives and foundation growth

Average Salary

Department	Common Procedures/Consultations	Average Pricing Structure	Variation Factors	Financial Assistance / Payment Options
Cardiology	- EKG - Cardiac Stress Test - Echocardiogram - Cardiology Consult	- EKG: $232 - Cardiac Stress Test: $1,273 - Echocardiogram: $1,329 - Consult: $250–$650	- Test type - Specialist involvement - Additional imaging or monitoring	- Financial Assistance available - Payment plans - Insurance accepted
Neurology	- EEG - Neurology Consult - MRI Brain - Nerve Conduction Study	- EEG: $907 - Consult: $265–$690 - MRI Brain (without contrast): $2,021 - Nerve Study: $899–$1,525	- Procedure complexity - Use of imaging - Specialist or technician involvement	- Financial Assistance available - Payment plans - Insurance accepted
Oncology	- Oncology Consult - Chemotherapy Administration - Radiation Therapy Session - Tumor Marker Lab	- Consult: $365–$850 - Chemotherapy (per session): $1,100–$3,450 - Radiation Therapy: $2,900–$7,800 - Lab: $145–$512	- Medication cost - Session length and frequency - Advanced therapies	- Financial Assistance programs - Payment plans - Insurance accepted
Orthopedics	- Orthopedic Consult - X-ray (single site) - Total Joint Replacement - Arthroscopy	- Consult: $255–$600 - X-ray: $185 - Total Joint Replacement: $18,500–$29,800 - Arthroscopy: $8,200–$14,200	- Procedure complexity - Operating room time - Implants and devices	- Financial Assistance available - Payment plans - Insurance accepted
Outpatient Services	- Primary Care Visit - Outpatient Procedure - Lab Blood Draw - Minor Surgery	- Primary Care Visit: $160–$340 - Outpatient Procedure: $425–$2,200+ - Lab Blood Draw: $43 (plus test cost) - Minor Surgery: $2,420–$4,700	- Complexity and type of service - Number of labs or tests - Additional procedures required	- Financial Assistance available - Payment plans - Insurance accepted

Support Programs for Patients

Department/Program	Service Type	Eligibility/Details
Financial Counseling / Financial Eligibility Services	Financial Assistance, Insurance Navigation	Assistance with payment methods and insurance plans, including Medicaid, HIP 2.0, CHIP, Medicare Savings, Emergency Services Only, Family Planning, BCCP, PathWays for Aging. Sliding fee scale available; primary care discounts based on income and family size; no denial based on inability to pay.
Financial Assistance Program (Hospital Billing)	Hospital Bill Assistance	Available for Marion County residents at or below 200% federal poverty level who have exhausted other insurance options. Includes Pharmacy Care Connect for medication discounts for those not qualifying for state/federal assistance.
Sliding Fee Scale Program	Primary Care Financial Assistance	Payment plans based on income and household size; certain plans provide free services for homeless individuals (except $15 dental fee). Thirteen Federally Qualified Health Center locations participate.
PathWays for Aging	In-Home and Long-Term Care Coordination	Connects eligible seniors with long-term care and in-home services to support aging in place.
Behavioral & Primary Health Care Coordination (BPHC)	Social Support, Care Coordination	Assistance with navigating behavioral and primary care, including access to community resources and social support programs.
Palliative Care Services	Palliative and Supportive Care	Provides comfort-focused care and support for patients with serious illnesses, assisting with symptom management and social needs.

Payment Plans

Payment Plan Options	Description
Installment Options	Monthly payments through CareCredit card
Interest-Free Plans	Promotional financing available for purchases of $200 or more
Flexible Payment Structures	Sliding fee scale at primary care clinics based on income and household size
Financial Assistance Program	Available for hospital billing to assist with high-cost procedures

Cost Consulting

Department	Service Description	Guidance on Treatment Costs	Available Financial Support Options	Appointment Requirement	Contact Information	Hours	Locations
Financial Counseling	Helps determine payment methods or insurance plan, provides referrals for payor resources, sliding fee schedule based on family size/income, certified application counselors for Marketplace, SNAP assistance	Yes, counselors provide information about payment options and insurance prior to care	Sliding fee scale, Medicaid/Marketplace application help, SNAP application, no denial based on inability to pay	Appointment required	1.855.202.1053; Online via MyChart	Monday - Friday, 8 a.m. - 6 p.m. Expanded hours during open enrollment; select Saturdays: 10 a.m. – 2 p.m.	Sidney & Lois Eskenazi Hospital Eskenazi Health Center West 38th Street Eskenazi Health Thomas & Arlene Grande Campus Sandra Eskenazi Mental Health Center All Eskenazi Health Center locations

Hospital for patients with disabilities or special needs

Department	Physical Accessibility	Assistive Devices	Communication Aids	Priority Services	Staff Training for Inclusive Care
General Facilities	Wheelchair-accessible entrances, elevators, and restrooms; accessible patient rooms and public areas	Wheelchairs and mobility aids available on request	Interpretation and communication support services available	Patients with disabilities receive accommodations and support as needed	Staff trained in ADA compliance and inclusive practices
CYACC (Center for Youth & Adults with Conditions of Childhood)	Physical access to all clinic spaces	Adaptive equipment for special needs patients	Assistance with communication for patients with complex needs	Transition services for youth to adult care	Expertise in managing special health care needs
Sandra Eskenazi Mental Health Center	Accessible mental health facilities and housing	Behavioral and skill training aids, supportive equipment for daily living	Support for individuals with intellectual/developmental disabilities and communication challenges	Specialized programs: Supported Employment, STARS, Residential Services	Collaborative, recovery- and strengths-based staff training
Residential Services	Accessible group homes and apartment units	Medication management support, skills training aids	Case management for individualized support, help with forms and communication	Priority access for referred patients with chronic disabilities	Continuous on-site staff support and specialized training

Digital Health Services

Department / Service	Digital Health Service	Features	Support for Patient Care	Accessibility / Monitoring
MyChart Patient Portal	Online Patient Portal	Access medical records Request medication refills View test results Schedule, reschedule, and cancel appointments Review health trends over time Pay bills online Secure messaging with providers Early check-in for visits Manage child/family health records	Enhances patient-provider communication Empowers patients to actively manage health Facilitates follow-up and ongoing care	Available 24/7 online and via mobile app Supports remote access to health information and provider messaging
MyChart e-Visits	Telemedicine / Online Consultation	Submit symptoms and health information online Receive treatment recommendations from providers Designed for common, non-urgent conditions	Provides care outside of normal hours Supports continuity when in-person visits are not possible Enables timely care for routine concerns	Accessible online through patient MyChart account Reduces the need for travel or in-person visits
Medical Records Access	Online Records Request Tool	Request copies of medical records Upload ID online for verification Available in multiple languages	Ensures patients have full access to health documentation Facilitates care coordination and follow-up	Remote access via secure web portal Multiple submission options: online, mail, fax, email
Virtual Appointments	Telemedicine	Video or phone consultations with providers Scheduling available online	Improves access to care for mobility- or distance-limited patients Facilitates follow-up and continuous care	Accessible from home or anywhere with internet/phone Reduces in-person visit requirements
Remote Health Monitoring	Remote Patient Monitoring Tools	Track health metrics via MyChart Upload and review health data trends	Enables continuous monitoring of chronic conditions Supports proactive intervention by care teams	Patients update data remotely; providers review for follow-up Accessible through online portal and app

Collaborations / Educational Programs

Department	Program Name	Description	Rotations/Training	Additional Details
Administration	VolunTEEN Summer Program	Summer program for teens interested in healthcare careers	Mock rotations in clinical and business offices One week of training + 2 days/week for 3 more weeks Rotations through clinical and non-clinical settings	Ages 14-19; Application required; 2 four-week sessions (June or July/August) Emphasis on mentoring for future healthcare careers
Informatics	Epic Training	Instruction on Epic electronic medical record (EMR) system for medical students	Hands-on EMR software training Hospital onboarding for clinical documentation and workflows	Required for medical students before starting clinical rotations Covers documentation, order entry, chart review
General Medical Education	Program for Aspiring Medical Professionals	Career-exploration and mentorship program for future medical professionals	Career seminars, shadowing, and exposure to healthcare environments	Up to 50 participants per year Emphasizes pathways in medicine, nursing, and allied health

Collaborative Research Projects

Department	Collaborative Project / Clinical Trial	Description	Impact on Healthcare Professionals
Brain Care/Neurology	Collaborative Care Model Implementation	Real-world trials and clinical implementation of collaborative care for brain health, integrating medical and psychosocial support for dementia and related disorders via the Sandra Eskenazi Center for Brain Care Innovation.	Enables multidisciplinary teamwork, improves evidence-based practice adoption, provides training in innovative, patient-centered models, and enhances capacity to deliver integrated mental and physical healthcare.
Cardiology	Hoosier Heartland Healing Collaborative	Community-based program focused on trauma-alleviation and self-care skills, with research elements on preventing and managing cardiovascular conditions through psychosocial interventions.	Expands interprofessional skills in trauma-informed care, fosters community engagement experience, and encourages development of preventive cardiology strategies.
General Medicine	System-wide Clinical Trials (IU Collaboration)	Hundreds of studies on prevention, diagnosis, and novel therapies for acute and chronic illnesses, including multi-site drug and device trials, coordinated with Indiana University School of Medicine.	Offers expanded research mentoring, exposure to experimental therapies, leadership in research protocols, and skills in conducting multi-center trials.
Research Administration	Research Infrastructure & Diversity Initiatives	Collaborative partnerships for research administration, clinical trial support, compliance, and diversity/equity in research, involving local, state, and federal authorities and academic bodies.	Provides learning in regulatory processes, mentorship in research ethics, and leadership opportunities in research management, advancing professional development.

Professional Development Programs

Department	Affiliated Organization	Professional Development Programs
Behavioral Health	Indiana University School of Medicine	Clinical rotations, interdisciplinary training, continuing education
Burn Center	The Joint Commission	Accreditation-driven training, national best practices seminars
Cardiology	Indiana University School of Medicine	Residencies, fellowships, grand rounds
Emergency Medicine	Indianapolis Emergency Medical Services (EMS)	EMS certification courses, trauma response workshops
Family Medicine	Indiana University School of Medicine	Residency programs, primary care curriculum
Medical-Legal Partnership	Indiana Legal Services, Taft Stettinius & Hollister, Eli Lilly, Faegre Drinker, Joseph Maley Foundation	Workshops on social determinants of health, legal aid seminars for healthcare professionals
Mental Health	Indiana University School of Medicine	Community mental health training sessions, continuing medical education
Nursing	Indiana University School of Medicine, The Joint Commission	Nursing residencies, clinical skills updates, leadership programs
Public Health Initiatives	IU Richard M. Fairbanks School of Public Health at IUPUI	Joint public health research, social determinants of health integration workshops
Trauma Center	The Joint Commission	Level I trauma certifications, trauma care conferences

Certification and Accreditation Programs

Department	Certification/Accreditation	Accreditation Body
Nursing	Specialty Nursing Certifications	Various (e.g. American Nurses Credentialing Center)

Internship and Observation Programs

Department	Program Name	Type	Eligibility	Description
Administration	General Eskenazi Health Internships	Internship	Medical, Nursing, Allied Health, Business, Finance, Administration students	Opportunities for exposure to administration, business, finance, clinical and more
All Departments	Fehribach Center Internship	Paid Internship	College students with physical disabilities	Internship placements aligned with student’s career goals within Eskenazi Health or partner employers; professional development support
Public Health	Eskenazi Health Scholars Program	Internship + Project	MHA/MPH dual degree students (in collaboration with IU Fairbanks School of Public Health)	Mentoring by senior administrators, major project, full summer internship addressing a real-world healthcare challenge
Human Resources	Human Resources & Talent Acquisition Internship	Internship	Students interested in HR and talent development	Summer internship, hybrid schedule at Sandra Eskenazi Mental Health Center

Hospital Academic Awards and Achievements

Department	Award	Awarding Body	Year	Description
Food and Nutrition Services	Foodservice Operation of the Year	Association of Nutrition & Foodservice Professionals / FoodService Director	2018	Recognized for excellence in foodservice operations, including a commitment to local procurement.
Patient Care Staff	Sunshine Award	Eskenazi Health	Ongoing	Recognizes exceptional patient care staff contributions.
Maternal & Infant Health	INspire Hospital of Distinction	Indiana Hospital Association	2025	Excellence in implementing best practices in maternal and infant health care.
Human Resources	150 Top Places to Work in Health Care	Becker’s Hospital Review	2024	Recognized for exceptional workplace environment and staff benefits; fifth-time recipient, only Indianapolis hospital listed.
Diversity & Inclusion	African Diamond Award	African Council of Indiana	Not specified	Championing cultural and economic diversity in healthcare.

Hospital Specialization and Expertise Opportunit

Department	Program Type	Details
Addiction Medicine	Nurse Residency	Integrated in nurse residency program
Adolescent Medicine	Nurse Residency	Integrated in nurse residency program
Anesthesiology	Nurse Residency	Integrated in nurse residency program
Audiology	Nurse Residency	Integrated in nurse residency program
Breast Surgery	Nurse Residency	Integrated in nurse residency program
Burn Care	Nurse Residency	Integrated in nurse residency program
Cardiac Electrophysiology	Nurse Residency	Integrated in nurse residency program
Cardiology	Pharmacy Residency (PGY1)	Rotation available in PGY1 Pharmacy Residency
Emergency Medicine	Pharmacy Residency (PGY1)	Rotation available in PGY1 Pharmacy Residency
General Surgery/Anesthesia	Pharmacy Residency (PGY1)	Rotation available in PGY1 Pharmacy Residency
Gender Health	Specialty Care / Nurse Residency	Available as a specialty care department and in nurse residency
Infectious Diseases & Antimicrobial Stewardship	Pharmacy Residency (PGY1)	Rotation available in PGY1 Pharmacy Residency
Inpatient Psychiatry	Pharmacy Residency (PGY1), PGY2 Psychiatry	Rotations in PGY1 and PGY2 Pharmacy Residency
Internal Medicine	Pharmacy Residency (PGY1), PGY2 Internal Medicine	Rotations in PGY1 and PGY2 Pharmacy Residency
Ophthalmology	Specialty Care / Nurse Residency	Available as a specialty care department and in nurse residency
Orthopaedics	Specialty Care / Nurse Residency	Available as a specialty care department and in nurse residency
Special Medicine	Specialty Care / Nurse Residency	Available as a specialty care department and in nurse residency
OB/GYN	Specialty Care / Nurse Residency	Available as a specialty care department and in nurse residency
Surgical Specialties	Specialty Care / Nurse Residency	Over 15 surgical specialties, available in nurse residency
Pharmacy Practice	PGY1 Traditional, PGY1 Nontraditional, PGY2 HSPAL, PGY2 Critical Care, PGY2 Internal Medicine, PGY2 Psychiatry	Accredited pharmacy residency programs
General Nurse Practice	Nurse Residency	Linda Hojnacki, RN, Nurse Residency Program (acute care focus)

Hospital Residency and Assistantship Programs

Department	Training Program	Program Type
Addiction Medicine	Nurse Residency Specialty Track	Nursing
Adolescent Medicine	Nurse Residency Specialty Track	Nursing
Anesthesiology	Nurse Residency Specialty Track	Nursing
Audiology	Nurse Residency Specialty Track	Nursing
Breast Surgery	Nurse Residency Specialty Track	Nursing
Burn Care	Nurse Residency Specialty Track	Nursing
Cardiac Electrophysiology	Nurse Residency Specialty Track	Nursing
Cardiology	PGY1 Pharmacy Residency Rotation	Pharmacy
Critical Care	PGY2 Pharmacy Residency Track	Pharmacy
Emergency Medicine	PGY1 Pharmacy Residency Rotation	Pharmacy
General Surgery/Anesthesia	PGY1 Pharmacy Residency Rotation	Pharmacy
Gender Health	Specialty Care	Medical
Infectious Diseases	PGY1 Pharmacy Residency Rotation	Pharmacy
Inpatient Psychiatry	PGY1 Pharmacy Residency Rotation	Pharmacy
Internal Medicine	PGY1 Pharmacy Residency Rotation, PGY2 Residency Track	Pharmacy
Ophthalmology	Specialty Care	Medical
Orthopaedics	Specialty Care	Medical
Psychiatry	PGY2 Pharmacy Residency Track	Pharmacy
OB/GYN	Specialty Care	Medical
Special Medicine	Specialty Care	Medical
Surgical Specialties	Specialty Care (15+ specialties)	Medical
Pharmacy Administration/Leadership	PGY2 HSPAL Combined Residency	Pharmacy

What are the activities of the hospital for patients without insurance?

Department/Service	Description	Eligibility/Criteria	Support Options	Notes
Financial Counseling	Assistance to determine payment methods, insurance options, and eligibility for benefit programs	All uninsured or underinsured patients	In-person counseling at multiple locations, help applying for Medicaid, Marketplace, and other programs	More than 60 financial counselors available
Sliding Fee Scale (Primary Care)	Discounted services based on family size and income	All patients, regardless of ability to pay; documentation required	Six payment plans; free primary care for people experiencing homelessness (except $15 dental fee)	Available at 13 health centers; applies to primary care and optical shop
Financial Assistance Program (Hospital Billing)	Assistance covering hospital bills for uninsured/underinsured patients	Marion County residents, at or below 200% federal poverty level, must exhaust other programs first	Application-based; counseling team helps with enrollment	For hospital bills only
Pharmacy Care Connect	Medication discount program	Patients without state or federal assistance for medications	Discounted prescriptions	Works with financial assistance application
Emergency Care Guarantee	Emergency services provided regardless of ability to pay	All patients	No one denied emergency care	Subject to federal regulations
Discounted Services	Services at reduced rates based on sliding scale	All uninsured/underinsured; must provide household income and family size info	Flexible discounts on most services	Federally Qualified Health Center status; optical discounts included
Payment Plans	Flexible payment scheduling for outstanding bills	All uninsured/underinsured patients	Custom payment arrangements based on financial situation	Arranged via financial counseling
Guidance on Alternative Coverage	Help applying for state, federal, and marketplace health insurance	All uninsured/underinsured	Application assistance for Medicaid, HIP 2.0, CHIP, Marketplace, Medicare Savings, BCCP, PathWays	Includes family planning and emergency-only options
No Surprises Act Compliance	Advance cost estimates provided for scheduled non-emergency care	Patients without insurance or not using insurance	Written estimates at least one business day before service	Federal legal requirement

Hospital Research Collaborations

Department	Affiliated University / Research Center	Collaboration/Partnership Description
Academic Research	Indiana University School of Medicine	Strategic partnership combining clinical resources and research expertise; primary teaching site; joint research studies; innovation in care for vulnerable populations
Clinical Research	Indiana University Office of Clinical Research	Facilitation and oversight of clinical research; collaboration on clinical trials and research studies system-wide
Human Subjects Research	Indiana University Institutional Review Board (IRB)	Oversight and regulation for the safety and privacy of human subjects research according to regulatory standards
Public Health	IU Richard M. Fairbanks School of Public Health at IUPUI	Collaborative research to assess and address social determinants of health; integration of social factors into clinical care and electronic health records
Interdisciplinary Innovation	Purdue University (via IUPUI campus)	Eskenazi Health as an integral part of IUPUI, which includes Purdue University, supporting interdisciplinary research and education

Mentoring and Consultancy in Hospital Education

Department	Mentorship/Advisory Program	Structured Mentorship for Trainees/Graduates
Anesthesiology	Faculty Mentorship Initiative, Peer Guidance Circles	Resident peer-mentoring, Faculty-advisor assignment
Emergency Medicine	Clinical Faculty Mentoring, Professional Skills Development Coaching	Structured EM Residency Mentorship, Orientation buddy programs
Family Medicine	Faculty Mentor Program, Community Physician Advisors	New Resident Preceptorship, Career Guidance Panels
Internal Medicine	Faculty-Resident Advisors, Scholarly Project Mentorship	Incoming intern assignment, Research mentor pairing
Nursing	Nurse Residency Mentorship, Clinical Preceptor Assignment	New Graduate Nurse Transition Program, Peer support groups
Obstetrics & Gynecology	OB/GYN Faculty Mentor Council, Resident Peer Mentors	Intern-advisor match, Panel discussions for early career
Pediatrics	Pediatric Faculty Advisors, Resident Career Seminars	Structured mentoring groups, Pediatric sub-specialty mentorship
Pharmacy	Pharmacy Residency Mentorship, Clinical Preceptors Network	Resident-pharmacist mentorship, Onboarding buddy program
Psychiatry	Faculty and Senior Resident Mentors, Wellness Coaching	First-year resident mentorship groups, Advisory check-ins
Surgery	Surgical Faculty Advising, Peer Learning Teams	Formal resident-faculty pairings, Early year shadowing

Eskenazi Health Nearest Places

Hotels

0.4 km

4.5

Homewood Suites by Hilton Indianapolis Downtown IUPUI

Free breakfast, free WiFi, fitness center, indoor pool, suites with kitchens

0.8 km

4.3

Courtyard by Marriott Indianapolis Downtown

Free WiFi, fitness center, restaurant, on-site parking

0.9 km

4.6

JW Marriott Indianapolis

Luxury hotel, fitness center, indoor pool, on-site dining, valet parking

0.9 km

4.4

Holiday Inn Express & Suites Indianapolis Dtn-Conv Ctr

Free breakfast, free WiFi, pool, fitness center, business center

0.8 km

4.2

SpringHill Suites by Marriott Indianapolis Downtown

Free breakfast, suites, fitness center, family-friendly, on-site parking

0.7 km

4.1

Residence Inn by Marriott Indianapolis Downtown on the Canal

Free breakfast, suites, pet-friendly, pool, kitchenettes

Florists and Gift Shops

0 m

4.5

Frank & Katrina Basile Gift Shop (Eskenazi Health)

Gifts, personal care items, baby clothes, greeting cards, balloons, snacks, local Indiana products

600 m

4.8

Steve´s Flowers and Gifts (Eskenazi Hospital Delivery)

Florist, same-day and express delivery, gift items, plush, candy, balloons, plants, weddings, parties

950 m

4.7

McNamara Florist (Downtown Delivery)

Florist, same-day flower delivery, 100% satisfaction guarantee, gifts, plants

0 m

4.6

Pearls and Jade Plant Shop (Eskenazi Health Gift Shop Item)

Indoor plants, plant gifts, local business, available in Eskenazi Health Gift Shop

0 m

4.4

Wolf’s Chocolates (Eskenazi Health Gift Shop Item)

Chocolates and gift items, local Indiana business, available in Eskenazi Health Gift Shop

0 m

4.3

It’s On & Poppin Popcorn, LLC (Eskenazi Health Gift Shop Item)

Gourmet popcorn, local Indiana business, available in Eskenazi Health Gift Shop

Food and Restaurant

0 km

4.4

Café Soleil

American, Breakfast, Salads, Sandwiches, Soups, Gourmet Salad Bar, Seasonal Specials

0 km

4.3

Ingram Micro Mobility Marketplace

Deli, Italian, Pizza, Grill, Hot Station, Salad Bar, Grab-and-Go

0 km

4.5

DUOS @ Eskenazi Health

Vegetarian, Healthy, American, Sides

0 km

4.2

Café Soleil Express

Grab-and-Go, Sandwiches, Salads, Beverages

0 km

4.1

Marketplace Café (Sidney & Lois Eskenazi Hospital)

American, Pizza, Grill, Hot Foods, Salads, Breakfast, Lunch, Dinner

0 km

Subway (within Eskenazi Health)

Sandwiches, Fast Food

Pharmacies

0 m

4.3

Eskenazi Health St. Margaret´s Pharmacy

Medication dispensing, prescription delivery (Mon-Fri), vaccine services (adults and children 3+), clinical services, insurance verification, specialty medications

850 m

CVS Pharmacy

Prescription dispensing, immunizations, over-the-counter medications, wellness products, in-store pickup

900 m

4.1

Riley Retail Pharmacy

Pediatric and adult prescription filling, home delivery, specialty medications, collaboration with Riley Hospital for Children

950 m

IU Health University Hospital Outpatient Pharmacy

Outpatient prescriptions, medication counseling, specialty and hospital discharge medications, mail-order options

1 km

3.8

Walgreens Pharmacy

Prescription drugs, immunization services, drive-thru pickup, basic health screenings, 24-hour service

1 km

4.2

Kroger Pharmacy

Prescription refills, immunizations, medication therapy management, health screenings, grocery and pharmacy integration

Taxi and Transportation

0.7 km

4.2

zTrip (Formerly Yellow Cab of Indianapolis)

Taxi, Rideshare, App booking, Scheduled rides, Wheelchair accessible vehicles

0.9 km

4.5

OnCabs Indianapolis

Taxi, Airport Shuttle, Town Car, App & phone booking

1.0 km

4.3

Class Act Transportation

Luxury Sedan, Taxi, Limousine Service

0.8 km

4.4

Indy Limo Transport

Airport Shuttle, Taxi, Limousine, Town Car

1.0 km

4.7

Aadvanced Limousines

Limousine, Luxury Sedan, Corporate Transport, Taxi

0.1 km

4.6

Uber (Pickup/Dropoff Near Eskenazi Health)

Rideshare, App-based, Scheduled & on-demand rides, Accessible vehicles

ATMs and Banks

0.0 km

Fifth Third Bank ATM (Eskenazi Health Campus - Fifth Third Bank Building)

ATM access, balance inquiry, cash withdrawal, account management

0.15 km

ATM (640 Eskenazi Ave)

24/7 cash withdrawal, balance inquiry

0.7 km

Financial Health Federal Credit Union ATM (IU Medical Tower Branch)

ATM access, deposits accepted, walk-up, credit union services

0.8 km

Financial Health FCU ATM (Methodist Hospital, ´A´ Lobby)

ATM access, deposits accepted, balance inquiry, cash withdrawal

0.95 km

Financial Health FCU ATM (Methodist Hospital Noyes Pavilion)

ATM access, cash withdrawal, balance inquiry

0.85 km

Financial Health Federal Credit Union ATM (Indianapolis Urban League Branch)

Walk-up ATM, credit union services, balance inquiry, cash withdrawal

Parking Lots

0 km

4.3

Eskenazi Health Parking Garage

24-hour access, secure facility, convenient to hospital main entrance

0.2 mi

4.2

Riley Hospital Garage

Public parking, covered garage, close to both Riley and Eskenazi hospitals

0.4 mi

Lockefield Garage

Visitor and patient parking, ADA accessible, close to IU Health facilities

Shopping Malls

0 km

4.8

Fresh for You Market at Eskenazi Health

Grocery store and pantry, fresh fruits and vegetables, frozen proteins, milk, pantry staples, pre-packaged meals, made-to-order lunch menu, cooking utensils

0 km

4.3

Café Soleil at Eskenazi Health

Chef-attended salad bar, hot buffet, themed menus, breakfast, lunch

0 km

4.2

Starbucks at Eskenazi Health

Coffee beverages, pastries, snacks, breakfast, lunch items

Stationery and Copying Services

0.7 km

4.8

Printing Partners

Offset printing, digital printing, bulk mailing, eco-friendly solutions, hardcover and paperback book printing

0.9 km

4.1

Office Depot Print & Copy Services

Custom printing, copying, binding, paper supplies, business cards, flyers

1.0 km

4.3

The UPS Store - Stationery & Cards

Stationery printing, letterhead, envelopes, notepads, greeting cards, invitations, copying

Car Rental

Approx. 1 km

4.3

Enterprise Rent-A-Car (Indianapolis Speedway)

Economy, fullsize, luxury, minivan, SUV, pickup truck rentals; authorized spouse/domestic partner drivers

Approx. 1 km

3.7

Budget Car Rental

Wide selection of vehicles including one-way rentals and SUVs

Approx. 1 km

3.8

AirCar Car Rental

Economy, midsize, SUV, and specialty vehicles

Patient Experiences

✅ Summary of Positive Reviews

The positive reviews highlight the exceptional care and compassion provided by the staff at Eskenazi Health. Reviewers commended NP Vinning for her thorough and compassionate approach, mentioning her patience and willingness to explain and discuss treatment plans. Another reviewer praised the ICU staff for their lifesaving efforts and dedication, emphasizing the high quality of care given to their client.

❌ Summary of Negative Reviews

The negative reviews focus on issues with communication and professionalism among the staff at Eskenazi Health. Complaints include medication delays, rude and unprofessional behavior from receptionists, poor communication between nurses, and discomfort during procedures. These reviews express disappointment with the overall experience and service quality.

Working Hours

Emergency Department

Open 24 hours, 7 days a week

Outpatient Services (Primary Care)

Monday–Wednesday: 7:30 a.m. – 8 p.m.; Thursday–Friday: 7:30 a.m. – 5 p.m.; Saturday: 9 a.m. – 6 p.m.

Diagnostic Testing

Monday–Wednesday: 7:30 a.m. – 8 p.m.; Thursday–Friday: 7:30 a.m. – 5 p.m.; Saturday: 9 a.m. – 6 p.m.

Laboratory Services

Monday–Wednesday: 7:30 a.m. – 8 p.m.; Thursday–Friday: 7:30 a.m. – 5 p.m.; Saturday: 9 a.m. – 6 p.m.

Department Phones

Department	Phone
Billing	317.880.4055
Burn Center - Richard M. Fairbanks Burn Center	317.880.6868
Cardiac Catheterization Lab	317.880.8361
Eskenazi Health Connections (Find a doctor, set appointment)	317.880.7666
Eskenazi Health Foundation	317.880.4900
Main Switchboard	317.880.0000

Language and Translation Services

English
Spanish
Over 170 additional languages via interpreter services
Services for hearing-impaired patients