✅ Summary of Positive Reviews
The positive reviews for Essentia Health-Fargo highlight outstanding care and professionalism by the staff, particularly in the Infusion Center and Nuclear Medicine Department. Patients praise the friendly and efficient service by nurses and techs in various departments, emphasizing the comforting and supportive environment provided by staff members like Joan, Teresa, Natalie, Roxy, and others. Many expressed gratitude for the compassionate care, noting it as a significant factor in their recovery and positive experience at the facility.
❌ Summary of Negative Reviews
Negative reviews of Essentia Health-Fargo focus on inefficiencies in scheduling, communication, and resource availability. Patients reported confusion with scheduling, difficulty in getting follow-ups, and being misdirected to the wrong specialists. The shortage of specialists has led to rushed appointments and inadequate care. Additionally, issues with parking and the inconvenience it causes, especially when feeling unwell, are recurring complaints. The discharge process was also criticized for its lack of transparency and communication, causing frustration among patients and caregivers.