All Photos

Frederick Health Hospital

2.4 (781)

Frederick Health Hospital, founded in 1902, is located at 400 W 7th St in Frederick, MD. With 257 licensed beds, it serves as the primary healthcare provider for Frederick County. The hospital has received multiple awards from the American Heart Association for cardiac and stroke care. It offers a wide range of specialties, including emergency services, cancer care, and women´s health.

NPI Number : 1538165527

400 W 7th St, Frederick, MD 21701

+1 (240) 566-3300

www.frederickhealth.org

Get Directions

Departments

Primary Care

Cardiac Care

Behavioral Health

Imaging

Oncology

Surgical Care

Physical Therapy

Pulmonary Medicine

Women´s Health

Pediatric Care

Appointment Information

Department	Online Booking	Phone Scheduling	Walk-In	Same-Day
Primary Care	Yes	(240) 215-6310	Yes	Yes
Cardiac Care	No	(240) 566-3300	No	No
Imaging	No	(888) 601-0943	Yes	No
Urgent Care	Yes	(301) 698-8374	Yes	Yes
Women´s Health	No	(240) 215-6310	No	No
Surgery	No	(240) 575-2526	No	No

Visiting Hours

Department	Visitation Process
Adult Emergency	Two visitors permitted at a time, must be 16 or over
Behavioral Health	6p-7p Mon-Sat, 3:30p-4:30p Sun. Two visitors per patient. Visitors 16 and under must be accompanied by supervising adult.
Family Center & Labor/Delivery	Banded support person and authorized doula allowed 24 hours. Two additional visitors permitted at a time. General visiting 2PM-8PM.
General Inpatient	24-hour visitation. No restriction on number of visitors unless otherwise noted. Quiet hours 10PM-7AM.
NICU	Two banded support people designated on admission. Two visitors at a time, one must be banded support person. Closed 6:30-7:30 AM/PM for handoff.
Pediatric Emergency	Two parents/guardians at a time in Pediatric ED. No restrictions on inpatient visitation.
Patients on Isolation	Maximum two visitors at bedside. Must follow isolation guidelines.
Surgical Services	One visitor permitted at a time unless pediatric
Virtual Visits	Available for patients 18+. Schedule online or call. Treated within an hour Mon-Fri 8AM-7PM, Sat-Sun 8AM-5PM.

Frederick Health Hospital Information

Management and Leadership Team

Name	Title	Areas of Expertise/Responsibilities
Tom Kleinhanzl	President & Chief Executive Officer	Overall hospital leadership and strategy
Cheryl Cioffi	Executive Vice President & Chief Administrative Officer	Administrative operations
Hannah Jacobs	Senior Vice President & Chief Financial Officer	Financial operations and strategy
Jamie White	Vice President, Patient Care & Chief Nursing Officer	Nursing and patient care
Heather Kirby	Vice President, Integrated Care & Chief Population Health Officer	Population health and integrated care initiatives
Jackie Rice	Vice President & Chief Information Officer	Information technology and systems
Robin Rose	Vice President & Chief Development Officer	Fundraising and development
Kristen Fletcher	Vice President, Compliance & Risk, Chief Compliance Officer	Compliance and risk management
Don Schilling	Vice President, Business Development	Business growth and partnerships
Chris Bumbaugh	Vice President, Human Resources	Human resources management
Michael McLane	Vice President, Surgical & Support Services	Surgical operations and support services
Brent Purscelley	Vice President, Frederick Health Medical Group	Medical group operations
Mihir Jani	Chief Physician Executive, Frederick Health Medical Group	Medical leadership for physician group
Leudvig Sardarian	Vice President, Medical Affairs & Chief Medical Officer	Medical affairs and clinical quality

Average Salary

Department	Service/Procedure	Average Cost	Notes
Cardiology	Cardiac Catheterization	$15,000 - $25,000	Costs may vary based on complexity. Financial assistance available.
Cardiology	Echocardiogram	$1,000 - $2,000	Outpatient procedure. Payment plans offered.
Oncology	Chemotherapy (per session)	$5,000 - $10,000	Cost depends on drugs used. Insurance may cover portion.
Oncology	Radiation Therapy (full course)	$20,000 - $40,000	Sliding scale fees available based on income.
Neurology	MRI Brain Scan	$1,500 - $3,000	With and without contrast. Discounts for uninsured patients.
Neurology	EEG	$500 - $1,000	Outpatient procedure. Financial counseling available.
Orthopedics	Total Hip Replacement	$30,000 - $50,000	Includes surgery and hospital stay. Payment plans offered.
Orthopedics	Knee Arthroscopy	$5,000 - $10,000	Outpatient procedure. Costs vary based on complexity.
Outpatient Services	Primary Care Visit	$100 - $300	Sliding scale fees available based on income.
Outpatient Services	Specialist Consultation	$200 - $500	Varies by specialty. Financial assistance programs available.

Support Programs for Patients

Department	Program/Service
Financial Assistance	Financial Assistance Program for patients unable to pay medical bills
Home Care	Frederick Health Home Care services
Palliative Care	Palliative care services for life-limiting illnesses
Social Support	Social work case management services
Cancer Care	Cancer Patient Assistance Fund for income-qualified patients
Community Outreach	Community Benefits program for vulnerable populations
Comprehensive Care	Comprehensive Care Center for individuals with barriers to accessing care
Hospice	Hospice services

Payment Plans

Here is a Bootstrap responsive table listing the payment plan options available at Frederick Health Hospital for high-cost procedures:

Payment Plan Option	Details
Income-Based Payment Plans	Available for all patients regardless of income; Flexible repayment terms up to 36 months
Interest-Free Plans	0% interest for up to 36 months through the We Care program
Prepayment Plans	Available for scheduled services; Deposit may be required
Medfinancial Payment Program	Extend repayment up to 36 months; Combine hospital and physician bills
Financial Assistance	Available based on financial need; Up to 100% discount on charges

Cost Consulting

Department	Service
Financial Counseling	Assistance with applying for Medical Assistance, Social Security benefits, COBRA
Financial Counseling	Help applying for programs to cover medical expenses
Financial Counseling	Guidance on programs for medication and treatment-related services
Financial Assistance	Program for patients unable to pay all or part of medical bills
Financial Assistance	Based on Federal Income Guidelines, household assets, and size
Financial Services	Notification of decision within 14 days of completed application
Oncology Financial Counseling	Dedicated counselor available at 240-566-4337
Patient Financial Services	Contact available at 240-566-4214 for application questions

Hospital for patients with disabilities or special needs

Here is the information presented as a Bootstrap responsive table without explanations or statements:

Accommodation	Details
Physical Accessibility	- Handicapped parking spaces (permit required) - Physically accessible restrooms - Elevator access in buildings
Assistive Devices	- Various forms of assistive technology available upon request - Telemonitoring devices
Communication Aids	- American Sign Language interpreters - Foreign language interpreters - Family Connection Center for video calls
Priority Services	- Support persons allowed to stay with patients with disabilities - Assistance arranging phone/video calls for patients without devices
Staff Training	- Annual cultural competence and diversity training - Training on provision of language access services - Education on welcoming practices for LGBTQ patients

Digital Health Services

Here is a detailed overview of Frederick Health Hospital´s digital health services in a Bootstrap responsive table format, sorted alphabetically by department:

Department	Digital Health Services
Behavioral Health	- Virtual visits for outpatient programs - Online mental health assessments - Teletherapy sessions
Cancer Care	- Remote symptom monitoring - Virtual consultations with oncologists - Online support groups
Cardiology	- Remote cardiac monitoring - Virtual follow-ups post-procedure - Online heart health education
Chronic Care Management	- Telehealth monitoring program - Remote patient monitoring devices - Virtual check-ins with care team
Emergency Services	- Online ER wait times - Virtual triage assessments - Telemedicine consultations
Home Care	- Remote patient monitoring - Virtual nurse visits - Telehealth check-ins
Laboratory Services	- Online lab test scheduling - Digital lab results delivery - Virtual lab result consultations
Patient Portal	- Access to medical records - Appointment scheduling - Secure messaging with providers - Prescription refill requests - Bill pay services
Primary Care	- Virtual visits - Online health assessments - Digital prescription management
Radiology	- Online imaging scheduling - Digital image access - Virtual radiology consultations
Specialty Care	- Telemedicine consultations - Virtual follow-up appointments - Online specialist referrals
Urgent Care	- Virtual urgent care visits - Online symptom checker - Digital queue management

Collaborations / Educational Programs

Department	Program	Details
Nursing	Nurse Residency Program	12-month program for new graduate RNs with clinical orientation and ongoing education
Pharmacy	PGY-1 Pharmacy Practice Residency	12-month program with required and elective rotations in various clinical areas
Pastoral Care	Clinical Pastoral Education	13-week internship or 1-year residency with seminars and clinical hours
Various	Student Clinical Rotations	Rotations for pharmacy, nursing, and allied health students from affiliated schools

Collaborative Research Projects

Department	Collaborative Research Projects
Cancer Care	- Clinical trials in association with National Cancer Institute and Johns Hopkins University - Integration of MEDITECH Expanse Genomics and GenomOncology Precision Oncology Platform - 96 patients received treatment changes based on genetic recommendations in first 6 months - 56 new clinical trial referrals in first 6 months after implementation
Precision Medicine & Genetics	- First healthcare system of its size to fully integrate patient genetic profiles into EHR - Named Top 50 Innovator by Frederick County Office of Economic Development in 2023 - Focus on cancer, heart disease, behavioral health, endocrinology, neurology, rare conditions
Cardiology	- New Cardiac Catheterization Laboratory - Advanced cardiac care services
Emergency Medicine	- New adult and pediatric emergency departments - Specialized care tailored to all ages
Critical Care	- New state-of-the-art Intensive Care Unit - Enhanced capacity for critical care services
Telehealth	- Chronic Care Management (CCM) telehealth program with Health Recovery Solutions - Monitoring of high-risk patients with COPD, CHF, diabetes, AFib

Professional Development Programs

Department	Affiliation	Professional Development Programs
Clinical Education	College of Pastoral Supervision and Psychotherapy	Clinical Pastoral Education Program
Cardiology	American Heart Association	Cardiac Rehabilitation
Hospital-wide	International Association of Healthcare Safety and Security	Safety and Security Training
Nursing	American Nurses Credentialing Center	MAGNET® Recognition Program
Nursing	DAISY Foundation	DAISY Award Program
Neurology	American Stroke Association	Stroke Care Program
Nursing Education	National Association of Clinical Nurse Specialists	Clinical Nurse Specialist Development

Certification and Accreditation Programs

Department	Certification/Accreditation	Accrediting Body
Cardiology	Cardiac Interventional Center (CIC)	MIEMSS
Neurology	Primary Stroke Center	MIEMSS
Maternity Care	Blue Distinction +	BlueCross and BlueShield
Bariatric Surgery	Blue Distinction +	BlueCross and BlueShield
Orthopedics	Blue Distinction + (Knee and Hip Replacement)	BlueCross and BlueShield
Laboratory	Laboratory Accreditation	College of American Pathologists
Breast Care	National Accreditation Program for Breast Centers	NAPBC
Nursing	Magnet Recognition	American Nurses Credentialing Center
Pulmonary Rehabilitation	Accreditation	American Association of Cardiovascular and Pulmonary Rehabilitation
Urgent Care	Accreditation	National Urgent Care Association
Newborn Care	Family Connects International Certification	Family Connects International

Internship and Observation Programs

Here is the information presented as a Bootstrap responsive table, sorted alphabetically by department:

Department	Opportunity
Clinical Operations	Summer Internship
Corporate Strategy	Summer Internship in Business Development
Customer Insights	Summer Internship
Emergency Medicine	Observation
Gene Therapy Research	Summer Internship in Ophthalmology Research
Hospital Medicine	Observation
Information Services & Technology	Undergraduate Internship
Nursing	Nurse Residency Program
Nursing	Nurse Graduate Pipeline Program
Regulatory Affairs	Summer Internship
System Engineering	Summer Internship

Hospital Academic Awards and Achievements

Department	Award
Cardiac Services	Get With The Guidelines—Coronary Artery Disease STEMI Gold
Cardiac Services	Get With the Guidelines–Coronary Artery Disease NSTMI Gold
Cancer Care	Three Year Accreditation with Six Commendations from Commission on Cancer
Hospital-wide	Magnet Recognition for Nursing Excellence
Hospital-wide	Best Places to Work Award
Intensive Care Unit	Gold-level Beacon Award for Excellence from American Association of Critical-Care Nurses
Stroke Care	Get With The Guidelines–Stroke Gold Plus with Target: Stroke Honor Roll & Target: Type 2 Diabetes Honor Roll

Hospital Specialization and Expertise Opportunit

Department	Residency/Training Program
Cardiology	Intensive Care Unit rotation
Emergency Medicine	Emergency Department rotation
Internal Medicine	Clinical Skills/Internal Medicine rotation
Nursing	Nurse Residency Program (12 months)
Pediatrics	NICU/Pediatrics elective rotation
Pharmacy	PGY1 Pharmacy Practice Residency
Transitions of Care	Care Transition rotation

Hospital Residency and Assistantship Programs

Department	Residency/Training Program
Pharmacy	PGY1 Pharmacy Practice Residency Program
Nursing	Nurse Residency Program
Emergency Medicine	Emergency Medicine Rotation
Critical Care	Critical Care Rotation
Neonatal-Perinatal Medicine	NICU Rotation
Internal Medicine	Internal Medicine Rotation
Pharmacy Informatics	Pharmacy Informatics Training

What are the activities of the hospital for patients without insurance?

Department	Services/Support for Uninsured Patients
Emergency Department	- 24/7 emergency care regardless of ability to pay - Medical screening exam and stabilizing treatment provided before requesting payment
Financial Counseling	- Financial Assistance Program for those unable to pay all/part of medical bills - Sliding scale fees based on income and household size - Help applying for Medicaid and other government programs - Payment plans available
Patient Financial Services	- Discounted self-pay rates - Online bill pay portal - Assistance understanding bills
Community Outreach	- Referrals to community health resources - Information on health insurance options
Cancer Institute	- Cancer Patient Assistance Fund for income-qualified patients - Help with medications, supplements, medical supplies

Hospital Research Collaborations

Partner	Type	Collaboration Details
Frederick National Laboratory for Cancer Research	Research Institute	Collaborative research on cancer and emerging infectious diseases
Georgetown University	University	Research collaboration, staff exchanges, student training, fellowships
GenomOncology	Biotech Company	Integration of Precision Oncology Platform for genetic testing and analysis
Hood College	College	Nursing education partnership, dedicated nursing department space
MEDITECH	Health IT Company	EHR integration for genomics and precision medicine
TeleRare Health	Telehealth Company	Expanding access to genetic testing and care for rare diseases

Mentoring and Consultancy in Hospital Education

Department	Mentorship/Advisory Program
Behavioral Health	Crisis evaluation and management for acute psychiatric referrals
Nursing	Nurse Residency Program
Nursing	Clinical Ladder Program for bedside nurses
Nursing	RN to BSN scholarships
Oncology	Survivors Offering Support (SOS) mentorship program for breast cancer patients
Oncology	Transitions To Wellness Program for new breast cancer survivors
Workforce Development	EmPOWER Mentorship Program for underrepresented business owners
Workforce Development	Community Health Worker Training Program
Workforce Development	Certified Nursing Assistant / Geriatric Nursing Assistant Training

Frederick Health Hospital Nearest Places

Hotels

0.4 km

4.5

Hampton Inn & Suites Frederick-Fort Detrick

Free breakfast, Indoor pool, Free parking

0.6 km

4.3

Hilton Garden Inn Frederick

Restaurant, Fitness center, Business center

0.8 km

4.1

Comfort Inn Red Horse

Free breakfast, Outdoor pool, Free parking

0.9 km

4.9

10 Clarke Place

Free breakfast, Free WiFi, Garden

0.9 km

3.5

Super 8 by Wyndham Frederick

Free breakfast, Free parking, Pet-friendly

1.0 km

3.3

Motel 6 Frederick - Fort Detrick

Free WiFi, Pet-friendly, 24-hour front desk

Florists and Gift Shops

0 km

4.2

Frederick Health Hospital Gift Shop

Hospital gift shop, snacks, magazines, gifts

0.8 km

4.5

Gene´s Frederick Florist & Gift Baskets

Fresh flowers, gift baskets, local delivery

0.9 km

4.7

Amour Flowers

Flower arrangements, bouquets, same-day delivery

0.9 km

4.8

Freesia and Vine

Floral designs, gifts, hospital delivery

1.0 km

4.6

The Muse

Handmade gifts, local artisans, unique items

1.0 km

4.5

Retro Metro

Vintage gifts, nostalgic items, unique finds

Food and Restaurant

0 km

4.5

The Coffee Bean

Coffee, Lattes, Mochas, Cappuccinos, Frozen Blenders

0 km

Frederick Health Hospital Cafeteria

Breakfast, Lunch, Dinner, Salad Bar, Grill

0.5 km

7th Street Sandwich Shop

Sandwiches, Soups, Salads

0.8 km

4.2

Glory Days Grill

American, Sports Bar, Grill

0.9 km

4.7

The Tasting Room

Contemporary American, Wine Bar

1 km

4.2

BJ´s Restaurant & Brewhouse

American, Brewery, Pizza

Pharmacies

0 km

4.5

Frederick Health Hospital Pharmacy

Hospital pharmacy, Prescription medications, Medical supplies

0.2 km

3.8

CVS Pharmacy

Retail pharmacy, Prescription refills, Over-the-counter medications

0.3 km

Safeway Pharmacy

Grocery store pharmacy, Immunizations, Health screenings

0.5 km

3.9

Giant Eagle Pharmacy

Grocery store pharmacy, Drive-thru service, Medication therapy management

0.8 km

4.7

Whitesell Pharmacy

Independent pharmacy, Compounding services, Home medical equipment

0.9 km

3.8

Weis Pharmacy

Grocery store pharmacy, Flu shots, Medication synchronization

Taxi and Transportation

0.5 km

4.2

Yellow Cab, Classic Limo & Sedan

Taxi service, Limousine service

0.7 km

3.8

Frederick City Cab

Taxi service

0.8 km

Jose Taxi Service

Taxi service

On-demand

4.1

Uber

Ridesharing, UberX, UberXL

On-demand

Lyft

Ridesharing, Standard, XL

1 km

3.9

Taxi Access Program (TAP)

Subsidized taxi service for eligible individuals

ATMs and Banks

0.4 km

3.8

Wells Fargo Bank

Full-service bank, ATM

0.6 km

3.5

PNC Bank

Full-service bank, ATM

0.7 km

3.7

M&T Bank

Full-service bank, ATM

0.2 km

4.2

Navy Federal Credit Union

Credit union services, ATM

0.9 km

Sandy Spring Bank

Full-service bank, ATM

0.1 km

3.6

BB&T (now Truist)

Full-service bank, ATM

Parking Lots

0 km

4.2

Frederick Health Hospital Parking Garage

Covered parking, 24/7 access, Security

0.5 km

West Patrick Street Garage

Covered parking, Pay stations, 24/7 access

0.7 km

4.1

Court Street Garage

Covered parking, Pay stations, 24/7 access

Shopping Malls

0.8 km

4.2

Frederick Shopping Center

Giant Eagle, CVS Pharmacy, Little Caesars Pizza, UNI Urgent Care Center

0.9 km

College Park Plaza

CVS, Starbucks, Subway, Bank of America, M&T Bank, Taco Bell

1.0 km

4.3

Westview Promenade

Various retail stores and restaurants

Stationery and Copying Services

0.8 km

4.7

Minuteman Press

Printing, copying, signs, banners, business cards, brochures, flyers

0.9 km

4.2

FedEx Office Print & Ship Center

Printing, copying, packing, shipping, passport photos

1.0 km

4.1

Staples

Printing, copying, office supplies, electronics

Car Rental

1 km

4.3

Enterprise Rent-A-Car

Wide selection of vehicles, after-hours return

0.8 km

4.1

Budget Car Rental

Various vehicle classes, corporate discounts

0.9 km

Avis Car Rental

Preferred service, various vehicle options

Patient Experiences

✅ Summary of Positive Reviews

The positive reviews for Frederick Health Hospital highlight the exceptional care provided, especially in the labor and delivery department. Patients praised the hospital staff, including nurses, assistants, and even custodial staff, for their dedication and attentiveness. Reviewers expressed gratitude for the sincere efforts made to ensure comfort and proper care, while acknowledging the toll hospital visits take on individuals. Overall, these reviews commend the staff for their compassion, professionalism, and for creating a supportive environment.

❌ Summary of Negative Reviews

Negative reviews mainly focus on issues with the emergency room and overnight care. Patients reported on long waits and inadequate attention to serious symptoms, causing frustration and distrust. Common themes include slow response times, overcrowding, perceived lack of competency, and poor interactions with certain staff members. Some reviewers expressed feeling neglected or dismissed, which contributed to their dissatisfaction and an unwillingness to return to the hospital.

Working Hours

Emergency Department

24 hours a day, 7 days a week

Outpatient Services

Monday - Friday: 8:00 AM - 4:30 PM

Diagnostic Imaging

Monday - Friday: 7:00 AM - 6:00 PM, Saturday: 7:00 AM - 1:00 PM

Laboratory Services

Monday - Friday: 7:00 AM - 5:00 PM

Department Phones

Department	Phone Number
Main Hospital	240-566-3300
Billing Office	240-566-3055
Cardiac Catheterization Lab	240-566-3510
Development (Fundraising)	240-566-3478
Emergency Department	240-566-3300
Family Center & Labor/Delivery	240-566-3300
Imaging/Radiology	240-566-3420
Laboratory	240-566-3444
Medical Records	240-566-3444
NICU	240-566-3300
Patient Experience	240-566-3564
Security	240-566-3505
Smoking Cessation Program	240-566-3622
Volunteer Office	240-566-3567

Language and Translation Services

English
Spanish
American Sign Language