All Photos

Jackson Memorial Hospital

2.9 (1525)

Jackson Memorial Hospital, founded on June 25, 1918, is among the nation’s largest public hospitals, with a bed capacity exceeding 1,488. Recognized for being Florida’s first Autism Friendly Designated Emergency Department and home to a modern Critical Care Pavilion, its major specialties include trauma care, transplantation, and neurosurgery.

NPI Number : 1598862880

1611 NW 12th Ave, Miami, FL 33136

+1 (305) 585-1111

jacksonhealth.org

Get Directions

Departments

General Surgery

Internal Medicine Primary Care

Adult Neurology

Child Neurology

Stroke Clinic

Epilepsy Clinic

Outpatient Rehabilitation (Adult and Pediatric)

Appointment Information

Department	Online Appointment	Phone Scheduling	Walk-in Availability	Same-day Appointment
Children´s Hospital (Holtz)	Request via online form	305-585-5225	Open 24 hours (ER only); routine appointments by scheduling	Subject to availability; call for details
Colorectal & Minimally Invasive Surgery	Request via online form	305-585-5225	By scheduled appointment	Call for urgent/same-day requests
Cardiology	Online form; call-back by next business day	305-585-4564	By scheduled appointment	Call for urgent/same-day assessment
General Ambulatory Care (Downtown)	Online appointment request form	305-585-5225	By scheduled appointment	Limited same-day slots; call ahead
Jackson Medical Group (multiple clinics)	Online referral/appointment system	305-585-5225	By scheduled appointment	Same-day available for STAT/urgent cases, subject to approval
Radiology	Request form online	305-585-6000	By scheduled appointment only	Call for urgent/same-day needs

Visiting Hours

Department	Online Visitation Options	Scheduling Visits by Phone	Walk-in Visits	Same-Day Visitation
Cardiology	—	—	—	—
General Medicine	—	—	—	—
Surgery	—	—	—	—

Important Doctors

Jackson Memorial Hospital Information

Management and Leadership Team

Department	Name	Title	Areas of Expertise / Responsibility
Administration	Carlos A. Migoya	Chief Executive Officer	Overall hospital leadership, strategic development, executive oversight
Operations	David Zambrana	President & Chief Operating Officer	Hospital operations, service delivery, process efficiency
Finance	Mark Knight	Executive VP & Chief Financial Officer	Financial strategy, budgeting, fiscal oversight
Nursing	Carol Biggs	Senior VP & Chief Nursing Executive	Nursing operations, patient care quality, nursing staff leadership
Procurement	Rosa Costanzo	Senior VP & Chief Procurement Officer	Supply chain management, procurement strategy
Information Technology	Michael Garcia	Senior VP & Chief Information Officer	IT strategy, systems management, digital transformation
Operations	Tony Gomez	Senior VP, Operations	Operational oversight, service quality, process improvement
Philanthropy	Flavia Llizo	CEO, Jackson Health Foundation	Philanthropic initiatives, fundraising, donor relations
Marketing	Matthew Pinzur	Chief Marketing & Growth Officer	Marketing, growth initiatives, communications
Medical Informatics	Alina Brebene	VP & Chief Medical Informatics Officer	Clinical informatics, health IT integration
Government Relations	Esther Caravia	VP, Government Relations & Chief of Staff to CEO	Government liaison, executive coordination
Impact	Barbara Fonte	Chief Impact Officer	Population health, community impact, strategic initiatives
Finance	Adriana Herrera	VP, Finance	Financial planning, reporting, analysis
Information Services	Scott Judd	VP, Information Services	IT services, systems support, digital operations
Compliance	Raul Ordonez	VP & Chief Compliance Officer	Regulatory compliance, policy adherence
Construction & Design	Isa Nuñez	VP, Construction & Design	Facility design, construction projects, infrastructure planning
Audit	Andre Reid	Chief Audit Executive	Internal audit, risk assessment, compliance review
Risk & Safety	John Tawwater	VP, Chief Risk & Patient Safety Officer	Risk management, patient safety, quality oversight
Revenue	Myriam Torres	Chief Revenue Officer	Revenue cycle management, billing strategy
Quality	Isis Zambrana	VP & Chief Quality Officer	Clinical quality, patient outcomes, quality improvement

Average Salary

Department	Common Consultation Fees	Common Procedure Fees	Pricing Variations	Financial Assistance / Payment Options
Cardiology	Specialty Visit: $40 (J02 code, outpatient)	Outpatient procedures: $100 Radiology: $15	Fees vary by complexity, type of intervention (e.g., diagnostic vs. interventional), specialist involvement, and extended monitoring or inpatient care.	Sliding scale financial assistance Payment plans Most major insurance accepted Price estimator and transparent charge lists available
Neurology	Specialty Visit: $40 (J02 code, outpatient)	Electrophysiology (EEG, EMG): $100 (outpatient typical) MRI (if applicable): $15 (radiology base fee; total may be higher for advanced imaging)	Fees increase with complexity (e.g., advanced testing, inpatient monitoring, or specialist procedures).	Sliding scale financial assistance Payment plans Most major insurance accepted Price estimator and transparent charge lists available
Oncology	Specialty Visit: $40 (J02 code, outpatient)	Chemotherapy session: Variable ($100+ per session typical outpatient only, drugs not included) Radiology: $15	Costs depend on treatment plan, drug regimen, infusion complexity, and care setting (outpatient vs. inpatient).	Sliding scale financial assistance Payment plans Most major insurance accepted Price estimator and transparent charge lists available
Orthopedics	Specialty Visit: $40 (J02 code, outpatient)	Basic procedure: $100 (e.g., casting, joint injection, simple fracture care) Radiology: $15 (x-ray base fee; advanced imaging higher)	Major surgical procedures are significantly higher and based on complexity, implants, and length of stay.	Sliding scale financial assistance Payment plans Most major insurance accepted Price estimator and transparent charge lists available
Outpatient Services	Specialist consult: $40 (J02 code) Urgent Care: Competitive self-pay, most insurance accepted	Minor procedure: $100 Radiology: $15 (basic) Other services per fee schedule	Fees vary by type of service, insurance coverage, and whether specialist involvement is needed.	Sliding scale financial assistance Payment plans Most major insurance accepted Price estimator and transparent charge lists available

Support Programs for Patients

Department/Program	Services Provided	Eligibility	Details
Financial Assistance Program (FAP) / Jackson Prime	Discounted/free emergent and medically necessary hospital care	Uninsured/underinsured; income-based (below 100%-300% of Federal Poverty Level)	Sliding scale fees; application, proof of income required; “J code” assigned determines level of assistance
Charity Care Policy	Charity care for those unable to pay; covers emergency and medically necessary care	Uninsured, underinsured, not eligible for government programs, income-based	Application and documentation required; assistance based on financial need; no discrimination based on status
Outpatient Specialty and Procedure Care	Reduced charge access to specialty clinics, outpatient procedures, radiology	Jackson Prime/J code assignment	Examples: $40 for specialty care; $100 for procedures; $15 for radiology for low-income (J02 code) patients
Social Support Services	Assistance for applications, resource navigation, and referrals for social programs	All patients, especially those enrolled in financial assistance programs	Support with administrative processes, connecting to community resources
In-Home and Palliative Care Services	Palliative care, home health referrals	Medically eligible patients; financial assistance may apply	Coordinated via hospital case management/social work after discharge
Adult Day Care and Community Resource Referrals	Referrals to community adult day care centers and long-term care options	Evaluated by hospital social work/case management	Resource navigation for low-income and long-term care needs

Payment Plans

Payment Plan Type	Description	Eligibility	Key Features	Contact / Application
Installment Plans	Mutually agreeable payment plans arranged by the hospital’s financial representatives or collection agencies for high-cost procedures.	All patients; assessed individually based on financial need or hardship.	- Flexible monthly installment terms - Amount and duration based on patient circumstances	Contact Patient Financial Services or call 305-585-6000
Interest-Free Payment Plans	Eligible payment plans may be structured without interest for qualifying patients facing financial hardship.	Uninsured/underinsured or those with financial difficulty	- No interest on monthly payments - Customizable length	Financial assessment required; call 305-585-6000
Flexible Payment Structures	Plans designed to fit individual financial situations, including the use of sliding fee scales based on income and federal guidelines.	Miami-Dade County residents with proof of income/family size	- Sliding fee scale - Terms based on Federal Poverty Guidelines (up to 300%)	Apply via Jackson Charity Care or Grant Programs
Charity Care / Grant Programs	Partial or full financial assistance for qualified patients unable to pay, based on a formal financial assessment.	Reside in Miami-Dade County, meet income and residency requirements	- May eliminate out-of-pocket costs - Application and interview required	Schedule assessment: 305-585-6000
Custom Arrangements for Hardship	Case-by-case arrangements for those unable to make payments, structured by a financial representative.	Patients with demonstrated financial hardship	- Individualized payment terms - Support for unforeseen medical expenses	Contact Financial Services for evaluation

Cost Consulting

Department	Service Description	Guidance on Treatment Costs	Financial Support Options Before Care	Contact Information
Financial Assessment	Assessment appointments to determine qualification for financial assistance programs	Yes	Yes	Schedule appointment via website search or visit facility
Financial Counseling	In-person or phone counseling to assist with financial assistance applications and documentation	Yes	Yes	Contact a Financial Counselor in person or call 305-585-6000
Patient Access	Support in obtaining and submitting financial assistance applications	Yes	Yes	Ask any Patient Access staff, or call 305-585-6000
Customer Service	Assistance with hospital bills, payment inquiries, and general financial questions	Yes	Yes	Call 305-585-6000 (Monday–Friday)

Hospital for patients with disabilities or special needs

Department A-Z	Physical Accessibility	Assistive Devices	Communication Aids	Priority Services	Staff Training for Inclusive Care
All Departments	Accessible entrances, elevators, ramps, and restrooms. Hospital beds are electrically operated with bedside rails. Nurse call buttons at bedside. Visual alert systems above patient rooms.	Wheelchairs, adjustable hospital beds, nurse call aids, bedside assistance devices.	Interpretation services, auxiliary aids for communication, assistance for hearing and vision disabilities.	Reasonable accommodation process for disability, counseling for personal or financial problems related to disability or chronic illness, assistance upon request.	Non-discrimination training and policies, ADA compliance education for staff, procedures for accommodating patients with disabilities.

Digital Health Services

Department	Digital Health Service	Platform/Tool	Functionality	Patient Support/Benefits
Bariatrics	Telemedicine Consultations	Jackson Medical Group Telehealth	Virtual appointments for weight-loss consultations, follow-ups, and dietary reviews	Safe, confidential, convenient home access to specialists, ongoing monitoring and support
Burn Care	Remote Monitoring Tools	Philips Enterprise Monitoring as a Service (EMaaS)	Centralized patient monitoring adapted for acute and critical care remotely	Continuous health tracking, rapid clinical response, reduced onsite visits needed
Cardiac Care	Telemedicine & Remote Monitoring	Jackson Medical Group Telehealth, Philips EMaaS	Virtual cardiovascular consultations, remote vital sign and cardiac monitoring	Continuous care, easy specialist access, improved outpatient management
Endocrinology	Telemedicine Consultations	Jackson Medical Group Telehealth	Virtual diabetes/endocrine consultations, medication management, lifestyle counseling	Home-based chronic disease management, frequent follow-ups, personalized care
General Surgery	Telemedicine Consultations	Jackson Medical Group Telehealth	Pre- and post-op video visits, symptom review, surgical follow-ups	Reduced travel, safer recovery monitoring, early complication detection
Maternity	Patient Portal & Telehealth	Jackson Health System Patient Portal, Telehealth	Appointment scheduling, health records, virtual prenatal/postnatal visits	24/7 access to health info, messaging with providers, flexible pregnancy care
Pediatrics	Telemedicine Consultations	Jackson Medical Group Telehealth	Virtual care for routine, urgent, and specialty pediatric visits	Parental convenience, rapid triage, consistent monitoring for complex cases
Primary Care	Telemedicine & Patient Portal	Jackson Medical Group Telehealth, Patient Portal	Virtual primary care visits, repeat prescriptions, online health information	Convenient home care, easy appointment access, chronic disease tracking
Rehabilitation	Smart Room Technology, Telehealth	Christine E. Lynn Rehabilitation Center Smart Room Tech, Telehealth	Remote therapy sessions, in-room digital care tools, outcome monitoring	Personalized rehab plans, accessible progress tracking, improved engagement
All Departments	Online Consultation Platform	Jackson Medical Group Telehealth Interface	Video conferencing, secure messaging, health question triage	User-friendly, private, multilingual access to physicians and care teams
All Departments	Patient Portal	Jackson Health System Patient Portal	Health record access, appointment scheduling, bill payments, test results	Self-managed care, 24/7 health data, secure communication, digital documentation
All Departments	Remote Monitoring Analytics	Philips Analytics Dashboard	Centralized monitoring device oversight, usage analytics, care coordination	Efficient care delivery, rapid adaptation to patient needs, improved resource use

Collaborations / Educational Programs

Department	Program Type	Rotations / Courses	Seminars / Classes / Practical Training
Child & Adolescent Psychiatry	Residency, Fellowship	Inpatient, Outpatient, Electives	Seminars, Clinical Supervision
Cardiology	Residency, Advanced Clinical Selective	Subspecialty Ward Rotations, Sub-I, Electives	Didactics, Case Conferences, Procedural Competency Training
Emergency Medicine	Residency, Sub-Internship	Sub-I (4 weeks), Clinical Rotations	Simulation, Skills Labs, Clinical Conferences
Hematology/Oncology	Residency, Fellowship	Subspecialty Wards, Electives	Lectures, Tumor Boards
Infectious Disease	Residency, Fellowship	Subspecialty Wards, Electives	Case Conferences, Journal Club
Medical Genetics and Genomics	Residency	Genetics Clinics, Consults	Genetics Grand Rounds, Workshops
Neurological Surgery	Residency	Surgical Rotations, Sub-I	Skills Labs, Surgical Conferences
Neurology	Residency	Wards, Subspecialty Clinics, Electives	Grand Rounds, Clinical Skills Workshops
Obstetrics & Gynecology	Residency	Inpatient, Outpatient, Surgical Rotations	OB/GYN Conferences, Simulation
Internal Medicine	Residency, Sub-Internship, Advanced Selective, Elective	4-week: Elective, General Wards, Medical ICU, Subspecialty Wards 2-week: Electives, Night Float, Primary Care, QI/Research, Wellness Outpatient: Ambulatory Care, Continuity Practice, Walk-in Clinics	Lectures, Academic Half-Days, Quality Improvement, Research Seminars
Internal Medicine/Pediatrics	Residency	Combined Medicine and Pediatrics Rotations	Combined Case Conferences, Pediatric/Medicine Workshops
Sub-Internship (General)	Clerkship / Visiting Medical Student	4-week Inpatient Sub-I (various departments)	Clinical Supervision, Core Objective Assessment
Advanced Clinical Selective	Clerkship / Visiting Medical Student	4-week Inpatient/Outpatient Rotations	Supervised Patient Care, Professionalism Training
Elective Rotations	Clerkship / Visiting Medical Student	2-week Electives in Multiple Specialties	Direct Supervision, Clinical Reasoning Development

Collaborative Research Projects

Department	Collaborative Research Projects	Clinical Trials & New Treatments/Devices	Impact on Healthcare Professionals´ Advancement
Neurology	The Miami Project to Cure Paralysis – Largest comprehensive spinal cord injury research center in collaboration with UHealth neuroscientists and The Miami Project.	Clinical trials on spinal cord and traumatic brain injury rehabilitation. Use of advanced technology: Bioness Integrated Therapy System, Ekso Bionics exoskeletons, ZeroG Gait and Balance Systems, aquatic therapy.	Access to state-of-the-art rehabilitation research and technology, multidisciplinary collaboration, and opportunities to contribute to high-impact SCI/TBI discoveries.
Trauma	William Lehman Injury Research Center partnership with BMW Group for the Accident Research Project (ARP) – biomechanical crash analysis and injury causation studies.	Research to develop advanced automobile safety features, multidisciplinary accident research integrating engineering and medical trauma expertise.	Enhances professionals’ knowledge in accident biomechanics, trauma care best practices, and medical-device safety evaluation.
Pediatrics	Community-based research and education programs on injury prevention in collaboration with local and academic partners.	Targeted interventions and data collection on trauma prevention and pediatric health outcomes.	Improves pediatric clinicians’ expertise in community-oriented research, injury prevention strategies, and collaborative care.
Nursing	Miami-Dade Consortium for the Improvement of Professional Collaboration (MDCIPC) – platform for professional collaboration, education, and networking.	Nurse-led pilots, interprofessional research projects, participation in community health initiatives.	Expands nurses’ leadership, research involvement, and opportunities for clinical and academic development.
Research Administration	Master Research Collaboration Agreement with the University of Miami enabling sponsored clinical research across departments.	Coordination of multi-center clinical trials, development and oversight of medical research protocols, and facilitation of investigational device and drug studies.	Provides professionals with experience in regulatory compliance, advanced research methodology, and clinical trial management.

Professional Development Programs

Department	Affiliated Professional Organizations	Professional Development Programs
Behavioral Health	American Psychological Association Council of Teaching Hospitals Joint Commission on Accreditation American Hospital Association	Internship and Postdoctoral Residency Training Programs (APA accredited) Continuing education via Council of Teaching Hospitals and Joint Commission standards
Emergency/Trauma	State of Florida – Level 1 Trauma Centers Joint Commission on Accreditation American Hospital Association	Level 1 Trauma Center certification training Emergency medicine residency (through University of Miami Miller School of Medicine) Trauma continuing education (Joint Commission standards)
Neonatology	State of Florida – Regional Perinatal Intensive Care Centers (RPICC) National Association of Children’s Hospitals Council of Teaching Hospitals	Residency rotations and neonatal fellowship programs Continuing education for perinatal and neonatal intensive care
Cardiology	American Heart Association/American Stroke Association American Hospital Association Joint Commission on Accreditation	Comprehensive Stroke Center certification education American Heart Association professional development resources Cardiology residency/fellowship programs
Laboratory/Pathology	College of American Pathologists American Association of Blood Banks Nuclear Medicine Technologist Certification Board	CAP-accredited laboratory staff development Blood bank continuing education and certification Nuclear medicine technologist training programs
Dental	The American Dental Association Council of Teaching Hospitals	Dental residency and clinical training Ongoing dental continuing education
Nursing/Midwifery	American College of Nurse-Midwives American Hospital Association Joint Commission on Accreditation	Residency and clinical rotations in nurse-midwifery Nursing continuing education via accreditation standards Clinical instructor development programs
Radiology/Imaging	American Institute of Ultrasound in Medicine Intersocietal Accreditation Commission (Vascular Lab) Joint Review Committee on Education Programs	Ultrasound technician certification and education Radiology residency and continuing education
Rehabilitation	Foundation for the Accreditation of Cellular Therapy Council of Teaching Hospitals	Physical medicine and rehabilitation residencies/fellowships Cellular therapy continuing education
Transplantation	Foundation for the Accreditation of Cellular Therapy Council of Teaching Hospitals American Hospital Association	Transplant surgery fellowships Multidisciplinary transplantation team education

Certification and Accreditation Programs

Department	Certification/Accreditation	Accreditation Body
Allied Health Education	Committee on Accreditation	Committee to Accredit Allied Health Education Programs
Blood Bank	Blood Bank Accreditation	American Association of Blood Banks
Childrens’ Hospitals	Accreditation	National Association of Children´s Hospitals and Related Institutions
Clinical Pathology	Laboratory Accreditation	College of American Pathologists
Education	Graduate Medical Education Accreditation	Accreditation Council for Graduate Medical Education, American College of Education
Lactation	Certified Lactation Counselor	Certified Lactation Counselor Program
Medical Services	Joint Commission Accreditation	Joint Commission on the Accreditation of Healthcare Organizations
Midwifery	Midwifery Program Accreditation	American College of Nurse-Midwives
Nuclear Medicine	Nuclear Medicine Technologist Certification	Nuclear Medicine Technologist Certification Board
Nursing (Adult-Gerontology NP, Cardiac Vascular, Emergency, Infection Control, etc.)	Multiple National Specialty Certifications (AGPCNP-BC, ANP-BC, CV-BC, CEN, CIC, etc.)	American Nurses Credentialing Center & National Certification Boards
Pediatric Psychology	Psychology Internship and Residency Training	American Psychological Association, Commission on Accreditation
Perinatal Intensive Care	Regional Perinatal Intensive Care Centers Accreditation	State of Florida Department of Health
Trauma Care	Level 1 Trauma Center, Brain/Spinal Cord Injury Care	State of Florida Department of Health
Cancer	Commission on Cancer Approval	American College of Surgeons
Ultrasound & Vascular Lab	Vascular Lab Accreditation	Intersocietal Commission Accreditation for Ultrasound, American Institute of Ultrasound Medicine
General Hospital Operations	Centers for Medicare and Medicaid Services Accreditation	Centers for Medicare and Medicaid Services
Pastoral Education	Clinical Pastoral Education Accreditation	Association of Clinical Pastoral Education, Southeast Region
Substance Abuse Programs	Baker Act and Substance Abuse Facility Accreditation	Department of Children and Families
Cellular Therapy	Accreditation of Cellular Therapy Programs	Foundation for the Accreditation of Cellular Therapy

Internship and Observation Programs

Department	Internship / Observation Opportunity	Eligible Students	Program Highlights
Allied Health	Internships for Credit	Allied Health Students	Complete academic requirements; journal, essay, or presentation
Behavioral Health	APA-accredited Psychology Internship	Psychology Interns, Fellows	Rotations at Behavioral Health Hospital, Main Hospital, Rehabilitation Center, Holtz Women’s and Children’s Hospital; Board Certification track
Graduate Medical Education	Residency Programs	Medical School Graduates	Specialty medical training, post-graduation, hands-on clinical experience
Graduate Medical Education	Internship Programs	Medical School Graduates	Residency-level experience, supervised patient care
Graduate Medical Education	Fellowship Programs	Residents/Physicians	Specialized training within a medical specialty
Graduate Medical Education	Observerships	Physicians, Resident Physicians	Hands-off clinical observation, application and approval required
Medicine	Visiting Medical Student Rotations	Visiting Medical Students	Clinical rotations coordinated through University of Miami
Nursing	Nurse Intern Program	Nursing Students	Skills development prior to graduation; scholarships for exemplary interns

Hospital Academic Awards and Achievements

Department	Award	Recipient(s)	Year	Description
West Wing 10 Neurosurgical Intensive Care Unit	DAISY Award	AnnMarie Swaby (West Wing 10) Michael Lopez (Neurosurgical ICU)	2024	Recognizes extraordinary clinical skill and compassionate care by nurses
All Nursing Departments	DAISY Award	Yvonne Black-Russell, Diana Saez, Sheila Scott, Luz Nocua, Alicia Smith, Bilgy Varghese, Charmaine Anderson, Amany Mohamed	2024	Outstanding role models for clinical expertise and compassion across Jackson Health System
System-wide	GHX 2023 Supply Chains of Distinction Award	Jackson Health System	2023	For supply chain excellence and operational performance
System-wide	NAPH Safety Net Award	Jackson Health System	2010	For emergency preparedness by National Association of Public Hospitals and Health Systems

Hospital Specialization and Expertise Opportunit

Department	Type	Details
Anesthesiology	Residency, Fellowship	Comprehensive training in perioperative and pain management.
Cardiology	Fellowship	Advanced training in cardiovascular diseases and interventional care.
Dermatology	Residency	Diagnosis and treatment of skin diseases and disorders.
Emergency Medicine	Residency	Acute care, trauma, and emergency procedures.
Family Medicine	Residency	Outpatient, inpatient, urgent care, geriatrics, and sports medicine.
General Surgery	Residency, Fellowship	Surgical procedures in general and subspecialty areas.
Internal Medicine	Residency, Fellowship	Broad training including sub-specializations (i.e., cardiology, gastroenterology).
Neurology	Residency, Fellowship	Disorders of the nervous system, including epilepsy and stroke.
Obstetrics & Gynecology	Residency, Fellowship	Women´s reproductive health, pregnancy, and advanced gynecologic care.
Ophthalmology	Residency, Fellowship	Eye diseases and surgical procedures.
Orthopaedic Surgery	Residency, Fellowship	Musculoskeletal system care and surgical interventions.
Otolaryngology	Residency, Fellowship	ENT (ear, nose, and throat) medicine and surgery.
Pediatrics	Residency, Fellowship	Child and adolescent health, including neonatology subspecialties.
Pathology	Residency, Fellowship	Laboratory analysis, disease diagnostics, and autopsy.
Psychiatry	Residency, Fellowship	Mental health evaluation, therapy, and intervention.
Radiology	Residency, Fellowship	Diagnostic and interventional imaging training.
Urology	Residency, Fellowship	Genitourinary medical and surgical care.

Hospital Residency and Assistantship Programs

Department	Program Type
Anesthesiology	Residency, Fellowship
Dermatology	Residency, Fellowship
Emergency Medicine	Residency, Fellowship
Family Medicine	Residency, Internship, Fellowship
Internal Medicine	Residency, Fellowship
Cardiovascular Disease	Fellowship
Neurology	Residency, Fellowship
Orthopaedics	Residency, Fellowship
Pediatrics	Residency, Fellowship
Pathology	Residency, Fellowship
Radiology	Residency, Fellowship
Surgery	Residency, Fellowship
Ophthalmology	Residency, Fellowship
Oral & Maxillofacial Surgery	Residency
Otolaryngology	Residency, Fellowship
Obstetrics & Gynecology	Residency, Fellowship
Pulmonary Disease	Fellowship
Genetics	Residency, Fellowship
Infectious Disease	Fellowship
Neonatology	Fellowship
Critical Care Medicine	Fellowship
Pharmacy	Residency
Physical Medicine & Rehabilitation	Residency, Fellowship
Plastic Surgery	Residency, Fellowship
Psychiatry	Residency, Fellowship
Preventive Medicine	Residency, Fellowship
Rheumatology	Fellowship
Neurosurgery	Residency, Fellowship
Vascular Surgery	Residency, Fellowship
Forensic Pathology	Fellowship
Endocrinology	Fellowship

What are the activities of the hospital for patients without insurance?

Department / Service	Description	Eligibility / Access	Contact / Guidance
Emergency Care	Care provided regardless of financial status or ability to pay	All patients, including uninsured	Available anytime at Jackson Memorial Hospital
Financial Assessment	Financial screening interview for uninsured; assistance in finding funding sources such as federal, state, county, or charity care	Uninsured or underinsured Miami-Dade residents; interview and documentation required	Call 305-585-6000 to schedule an appointment
Charity Care / Grant Programs	Charity care and grant programs using sliding fee scale based on income and Federal Poverty Guidelines (up to 300%)	Miami-Dade County residents qualifying by income, family size, residency, and citizenship/immigration status; must apply and complete interview	Application and interview required; call 305-585-6000
Jackson Prime Financial Assistance Program	Sliding scale for free or reduced-cost care; program assigns “J” codes based on income; discounted hospital and outpatient services	Uninsured Miami-Dade County residents, with discounts based on income classification	Apply via hospital financial services office or call for information
Payment Plans	Personalized payment plans for patients unable to pay in full	Available to all patients with outstanding balances	Contact the hospital billing department
Discounted Services	Discounts on medically necessary and emergent services for eligible patients	Eligibility based on financial assessment and income scale	Determine eligibility through financial assessment process
Alternative Health Insurance Guidance	Screening for federal, state, or county health coverage options; referrals for Medicaid, ACA marketplace, or other public insurance	Uninsured or underinsured patients during financial assessment	Guidance provided as part of financial interview and assessment
Customer Service / Billing Support	Help with billing questions, payment arrangements, and financial assistance programs	For all patients	Call 305-585-6000 for support

Hospital Research Collaborations

Department	Partnered Institution / Lab	Affiliated University / Research Center	Collaboration Description
Community Health	American Association of Caregiving Youth	University of Miami	Community-based research and support for caregiving youth, fostered through university-led partnerships and community initiatives
Community Health	American Red Cross	University of Miami	Collaborative research efforts in disaster response, health education, and community resilience
Ophthalmology	Bascom Palmer Eye Institute	University of Miami	Joint clinical trials and research in vision sciences, eye disease prevention, and innovation in ophthalmic care
Multidisciplinary Clinical Research	University of Miami Miller School of Medicine	University of Miami	Sponsored clinical research across medical specialties, including translational studies under a formal Master Research Collaboration Agreement
Health Technology & Innovation	UHealth – University of Miami Health System	University of Miami	Healthtech research, digital health, AI, and health innovation showcased at events like the eMerge Americas Healthtech Innovation Hub
Health Technology & Innovation	eMerge Americas	Collaborative Hub (Jackson/UHealth/External Partners)	Platform for technology-driven healthcare research, global innovation exchange, strategic healthtech programming with Milken Institute and BioFlorida
Molecular and Translational Medicine	Jackson Health System Research Offices	University of Miami	Joint research and development in molecular medicine, clinical trials, and translational science
Injury Prevention & Public Health	University of Miami Health System Center for Injury Prevention & Research	University of Miami	Promotion of injury prevention programs, community health research, and intervention strategies

Mentoring and Consultancy in Hospital Education

Department	Name of Program	Description	Audience	Structure & Key Features
Allied Health	Travel Allied Healthcare Mentor Program	Connects new graduates and travel healthcare professionals with seasoned mentors for clinical and non-clinical support.	New graduates, first-time travel allied professionals	One-on-one mentorship from experienced professionals; guidance available for all clinical and non-clinical questions.
Emergency Medicine	Residency Mentorship	Faculty committed to mentorship and advisement for residents.	Residency trainees	Supportive learning environment, state-of-the-art facilities, diverse faculty mentorship.
Nursing	Jackson Nurse Preceptor Program	Equips nurses to become effective preceptors and mentors through blended learning and formal selection.	Newly hired nurses, nurses transitioning roles	Formal selection process; blended learning; continuing development; mentorship; rewards/recognition programs; over 250 trained preceptors.
Nursing	Nurse Mentor Emeritus Program	Retired RNs mentor novice or new nurses to units, providing experienced guidance and support.	Novice nurses, nurses new to the unit	Mentorship provided by retired, experienced nurses; professional development support.
Nursing	Nurses in Action Advisor/Advisee Program	Pairs recent nurses with experienced advisors to improve job satisfaction, performance, and retention.	New nurses, nurses in new roles	6–12 month promotion; advisor/advisee pairing; database for matching; monthly mentoring lunches; networking and goal-setting sessions; unit-level mentorship pilots.
Systemwide	Clinical Training Team Initiatives	Educational support and mentorship for all new hires and continuous learning for staff and leaders.	New hires (frontline and leadership), all staff	Onboarding, system rollouts, EHR support, workshops for staff development and mentorship integration.

Jackson Memorial Hospital Nearest Places

Hotels

0.75 km

4.2

SpringHill Suites by Marriott Miami Downtown/Medical Center

Free WiFi, Free breakfast, Outdoor pool, 24-hour business center, On-site restaurant, Gym

0.95 km

4.5

Renzzi Wynwood Apartments

Apartments, Kitchenette, Family rooms, Free WiFi, Air conditioning

1.00 km

4.4

Moxy Miami Wynwood

Pet friendly, Free WiFi, 24-hour gym, Restaurant, Bar/lounge, Coffee shop

1.16 km

4.5

Arlo Wynwood Miami

Pet friendly, Free WiFi, Rooftop pool, 3 bars/lounges, 24-hour gym, Concierge

1.00 km

4.6

citizenM Miami Worldcenter

Free WiFi, Rooftop bar, Fitness center, 24-hour front desk

0.98 km

4.3

Gale Miami Hotel & Residences

Pool, Restaurant, Bar, Fitness center, Free WiFi

Florists and Gift Shops

0.1 km

4.7

Trias Flowers

Same day hospital delivery, fresh flowers, gift baskets, stuffed animals, gifts for all occasions

0.9 km

4.9

Anointed Florist & Gift Shop

Fresh flower delivery, local shop, gift shop

0 km

4.3

Hospital Gift Shop (Jackson Memorial)

Hospital gift shop, fresh flowers, gourmet baskets, magazines, books, games

0 km (delivery)

4.6

Florist One (Jackson Memorial Delivery)

Hospital flower delivery, Miami area florist network

0.9 km (delivery)

4.8

DGlamour Pinecrest Flowers (Delivery Only)

Flowers, bouquets, delivery service, phone ordering

Food and Restaurant

0.4 km

4.1

Subway - Jackson Memorial Hospital

Sandwiches, Fast Food, Breakfast, Salads

0.7 km

4.4

Chick-fil-A

American, Chicken Sandwiches, Fast Food

0.8 km

4.1

Popeyes Louisiana Kitchen

American, Fried Chicken, Fast Food

0.7 km

4.5

Dando La Brasa

Peruvian, Rotisserie Chicken, Latin American

0.9 km

4.2

Da´ Chick - Downtown

Chicken, Latin American, Fast Food

0.8 km

Jimmy John´s

Sandwiches, Subs, American, Fast Food

Pharmacies

0.4 km

3.2

Jackson Pharmacy | Jackson Memorial

Comprehensive pharmacy services, prescription refills, open daily

0.4 km

3.2

Jackson Pharmacy | Specialty Services

Specialty medication dispensing, expert patient guidance, prescription management

0.8 km

Walgreens Pharmacy

Retail prescriptions, immunizations, health consultations

0.7 km

3.3

CVS Pharmacy

Prescription fulfillment, over-the-counter meds, immunizations

0.9 km

4.7

Lakes Pharmacy and Compounding

Compounded medications, specialty pharmacy, prescription services

1.0 km

4.1

Winn-Dixie Pharmacy

Retail prescriptions, immunizations, medication counseling

Taxi and Transportation

0.9 km

Super Yellow Taxi

Standard taxis, 24/7 service, airport transfer

1.0 km

4.1

Miami Yellow Cab

Standard taxis, advance booking, local and airport rides

0.95 km

4.2

Yellow Express Taxi

Standard and wheelchair-accessible taxis, local and airport trips

0.85 km

4.3

Taxi Miami

Standard taxis, executive cars, online booking

1.0 km

4.5

AAA World Wide Limousine Miami

Limousines, executive cars, group shuttles

0.9 km

4.4

Access Limousine Service Miami

Luxury limousines, airport transfer, group events

ATMs and Banks

0 km (Within hospital complex)

Dade County FCU - Jackson Memorial Hospital Branch

ATM Services, Banking

0.51 km

Wells Fargo ATM - Jackson Memorial Hospital

ATM Services, Envelope-Free

>1 km

TD Bank - Not nearby

Notary, Night Deposit, Foreign Currency

0 km (Within hospital complex)

Jackson Memorial Hospital Main Entrance ATM

ATM Services

0 km (Within hospital complex)

Dade County FCU - Jackson Branch

Banking, Lobby Services

>1 km

No nearby branch found for other banks

N/A

Parking Lots

0.1 km

4.2

Jackson Memorial Hospital-North Blue Garage

687 spots, reserved for hospital visitors, covered parking, close to main entrance

0.3 km

4.1

14th Street Parking Garage

Public and patient parking, covered, multi-story, security patrol

0.5 km

15th Street Parking Garage

Card holder and patient parking, covered, security

Shopping Malls

0.9 km

4.3

River Landing Shops & Residences

Riverfront shopping center with retail, dining, and residential options

0.7 km

Miami Riverfront Marketplace

Small shopping center with local retailers and waterfront dining

0.3 km

3.8

Health District Shopping Plaza

Convenience stores, pharmacies, and quick dining options

Stationery and Copying Services

0.2 km

4.9

GERALD´S PRINT & SIGNS

Digital printing, signage, banners, business cards, copying services

0.6 km

4.7

Miami Printing

Full-service printing, flyers, business stationery, custom prints

0.9 km

4.6

Artwear

Custom apparel printing, business stationery, graphic design

Car Rental

0.7 km

4.4

Enterprise Rent-A-Car

Economy, standard, SUV, luxury, short- and long-term rentals

0.9 km

Avis Car Rental

Economy, compact, intermediate, full-size, SUVs

1.0 km

3.8

Hertz

Economy, SUVs, premium vehicles, specialty rentals

Patient Experiences

✅ Summary of Positive Reviews

The positive reviews for Jackson Memorial Hospital highlight the remarkable staff and quality of care provided. Reviewers described staff members as kind, helpful, and attentive, with particular praise for the night nurses who went above and beyond expectations. Communication was commended as consistently excellent, even over long distances. Meals provided at the hospital were unexpectedly delicious, contributing positively to the overall experience. The environment fostered by the team was characterized by love, respect, and genuine concern for patient well-being. The hospital is highly recommended by those who experienced their exceptional service.

❌ Summary of Negative Reviews

Negative reviews criticize Jackson Memorial Hospital for unprofessional conduct and lack of transparency. Patients expressed frustration over appointment cancellations with minimal notice, unprofessional behavior of some medical staff during sensitive procedures, and unexpected billing issues not disclosed upfront. Long wait times and inadequate explanations for medical conditions further aggravated the dissatisfaction. The issues raised reflect concerns about prioritization of patient comfort, transparent communication, and overall efficiency of care management.

Working Hours

Emergency Department

Open 24 hours

Outpatient Services (Ambulatory Care Center - ACC West)

Monday through Friday, 8 a.m. to 5 p.m.

Diagnostic Testing

Monday through Friday, 8 a.m. to 5 p.m.

Laboratory Services

Monday through Friday, 8 a.m. to 5 p.m.

Department Phones

Department	Phone
Emergency	305-585-8161
General Hospital (Main Line)	305-585-1111

Language and Translation Services

English
Spanish
Haitian Creole
French
Portuguese
Russian
Chinese
Italian
German
Arabic
Vietnamese
Japanese

Jackson Memorial Hospital

NPI Number : 1598862880

1611 NW 12th Ave, Miami, FL 33136

+1 (305) 585-1111

jacksonhealth.org

Departments

General Surgery

Internal Medicine Primary Care

Adult Neurology

Child Neurology

Stroke Clinic

Epilepsy Clinic

Outpatient Rehabilitation (Adult and Pediatric)

Appointment Information

Visiting Hours

Important Doctors

Sameer AL Diffalha, MD

Enzo Abad, DO

Miguel Abalo, MD

Marvin Abarca, DDS

Nuzhat Abbasi, MD

Lilian Abbo, MD

George Abdenour, MD

Naaman Abdullah, MD

Pouya Abhari, MD

Farhan Abid, MD

Jackson Memorial Hospital Information

Management and Leadership Team

Average Salary

Support Programs for Patients

Payment Plans

Cost Consulting

Hospital for patients with disabilities or special needs

Digital Health Services

Collaborations / Educational Programs

Collaborative Research Projects

Professional Development Programs

Certification and Accreditation Programs

Internship and Observation Programs

Hospital Academic Awards and Achievements

Hospital Specialization and Expertise Opportunit

Hospital Residency and Assistantship Programs

What are the activities of the hospital for patients without insurance?

Hospital Research Collaborations

Mentoring and Consultancy in Hospital Education

Jackson Memorial Hospital Nearest Places

Hotels

SpringHill Suites by Marriott Miami Downtown/Medical Center

Renzzi Wynwood Apartments

Moxy Miami Wynwood

Arlo Wynwood Miami

citizenM Miami Worldcenter

Gale Miami Hotel & Residences

Florists and Gift Shops

Trias Flowers

Anointed Florist & Gift Shop

Hospital Gift Shop (Jackson Memorial)

Florist One (Jackson Memorial Delivery)

DGlamour Pinecrest Flowers (Delivery Only)

Food and Restaurant

Subway - Jackson Memorial Hospital

Chick-fil-A

Popeyes Louisiana Kitchen

Dando La Brasa

Da´ Chick - Downtown

Jimmy John´s

Pharmacies

Jackson Pharmacy | Jackson Memorial

Jackson Pharmacy | Specialty Services

Walgreens Pharmacy

CVS Pharmacy

Lakes Pharmacy and Compounding

Winn-Dixie Pharmacy

Taxi and Transportation

Super Yellow Taxi

Miami Yellow Cab

Yellow Express Taxi

Taxi Miami

AAA World Wide Limousine Miami

Access Limousine Service Miami