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Kaiser Permanente Moanalua Medical Center

4.4 (272)

Kaiser Permanente Moanalua Medical Center, located at 3288 Moanalua Rd, Honolulu, HI, opened on its current site after 1986, replacing the original Waikiki facility. The hospital has a bed capacity of approximately 143 beds. It is recognized as a high-performing hospital and is well known for specialties such as cardiac care, oncology, and general surgery.

NPI Number : 1881985059

3288 Moanalua Rd, Honolulu, HI 96819

+1 (808) 432-0000

healthy.kaiserpermanente.org

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Departments

Ambulatory Surgery & Recovery

Ambulatory Treatment Center

Cardiology

Laboratory

Audiology

Bariatric Medicine

Maternity & Perinatal Services

Neonatal Intensive Care Unit (NICU)

OB/GYN

Lifestyle Medicine & Wellness

Appointment Information

Department	Online Appointment	Phone Scheduling	Walk-In Availability	Same-Day Appointment	Hours	Check-In Process
Maternity	kp.org/appointments, KP app	1-833-833-3333 Doctor´s office	Not specified	Check when booking	24/7 (OB/GYN Physicians & Nurse Midwives)	Central registration desk at location
Laboratory	kp.org/appointments, KP app	1-833-833-3333	Not specified	Check when booking	Mon-Fri 8am-5pm	Central registration desk at location
Primary Care	kp.org/appointments, KP app	1-833-833-3333 Doctor´s office	Not specified	Check when booking	Mon-Fri 8am-5pm	Central registration desk at location
Specialty Care	kp.org/appointments, KP app	1-833-833-3333 Doctor´s office	Not specified	Check when booking	Mon-Fri 8am-5pm	Central registration desk at location
Phone Visits	kp.org/appointments, KP app	1-833-833-3333	Not applicable	Check when booking	Varies (Routine Care Mon-Fri 8am-5pm)	N/A

Visiting Hours

Department	Walk-in Visit	Same-Day Visit	Schedule by Phone	Online Patient Visitation Options	Visitation Hours	Additional Visitor Policies
Family Birth Center	Allowed (screening required; must be healthy and free of flu or cold symptoms)	Permitted for healthy visitors during open hours	Call 1-833-833-3333 for appointments or visit scheduling	kp.org/appointments or mobile app	8:00 a.m. – 8:00 p.m.	Up to 4 guests during labor; 24/7 for postpartum. Masks required unless in active labor; symptom screening at entrance
Intensive Care Unit (ICU)	Short visits by immediate family only; must be healthy and pass screening	Permitted for immediate family if patient status requires	Contact department for scheduling and questions	Not specified	24/7	No flowers or balloons. Masks and symptom screening required
Inpatient Units	Allowed (one visitor per patient; must pass symptom screening)	Permitted if space available, subject to screening and policy	Call 1-833-833-3333 to arrange visits	Not specified	Not specified	Masks required when staff enter room (except women in active labor); masking encouraged in semi-private rooms
Outpatient Clinics & Medical Offices	Allowed (one visitor per patient; must pass screening)	Permitted based on clinic volume	Call office or 1-833-833-3333 to schedule	kp.org/appointments or mobile app	Not specified	Symptom screening and masking required for all visitors

Important Doctors

Kaiser Permanente Moanalua Medical Center Information

Management and Leadership Team

Department	Name	Title	Areas of Expertise / Role
Administration	Adam Groth	Executive Leader	Hospital operations, strategic development
Finance	Charles Kimball	Finance Executive	Financial oversight, operational budgeting
Clinical Operations	Dominic Galiza	Clinical Operations Executive	Managing clinical staff, patient care quality oversight
Nursing	Kathleen (Kate) Roche	Vice President & Chief Nurse Executive, Hawai‘i Region	Nursing leadership, patient care quality, nurse workforce strategy
Support Services	Madalina Felice	Support Services Leader	Operational support, auxiliary services management
Patient Services	Michie Sasai	Patient Services Director	Patient relations, experience, service quality
Special Projects	Olivia Vida	Special Projects Coordinator	Strategic initiatives, hospital program development

Average Salary

Department	Common Procedures/Consultations	Average Fees	Variations in Costs	Financial Assistance/Payment Plans
Cardiology	ECGs, echocardiograms, consultations	$200-$500	Procedure complexity, specialist involvement	Insurance options, financial aid for eligible patients
Oncology	Chemotherapy, radiation therapy, consultations	$500-$2,000	Procedure complexity, medication costs, extended care	Insurance coverage, financial counseling available
Neurology	Consultations, MRI/CT scans, EMGs	$150-$400	Test complexity, specialist fees	Payment plans for uninsured patients
Orthopedics	Joint replacements, arthroscopy, consultations	$1,000-$5,000	Procedure complexity, hospital stay, physical therapy	Insurance coverage, financial assistance programs
Outpatient Services	Wellness visits, vaccinations, basic procedures	$25-$304	Service type, preventive care coverage	Insurance options, copays, or coinsurance apply

Support Programs for Patients

Department / Program	Service Description	Eligibility	Contact / Application
Medical Financial Assistance (MFA)	Financial assistance covering all or part of costs for emergency and medically necessary care, including pharmacy services provided by Kaiser Permanente.	Low-income, uninsured, or underinsured patients; generally, households at or below 300% of the federal poverty guidelines, or with high medical costs relative to income.	Apply online, in person, by phone, or with a paper application.
Charity Care / Bill Forgiveness (via Dollar For)	Discounts or forgiveness for hospital bills; families under 204% FPL may qualify for free care, and under 322% for discounted care.	Income-based, e.g., household of 4 earning less than $103,000/year in 2025 may qualify.	Apply with assistance from Dollar For´s Patient Advocates (free service).
Palliative Care	Care focused on quality of life and relief from symptoms for patients with serious illness; may include multidisciplinary team support and advance care planning.	Patients with serious, advanced, or life-limiting illnesses.	Referral through Kaiser Permanente provider.
Home Health Services	In-home nursing, therapy, and medical support for recovery or chronic condition management.	Eligible patients as determined by medical need and provider recommendation.	Referral through Kaiser Permanente provider.
Social Work / Case Management	Assistance with care coordination, discharge planning, access to community resources, support for housing, food security, and long-term care placement.	All patients requiring additional support for medical and social needs.	Provided automatically or by referral during hospital stay or outpatient care.
Adult Day Care / Community-Based Services	Daytime supervision, medical care, and activities for adults needing support (may include memory care, medical monitoring, or socialization).	Patients with disabilities, chronic illness, or requiring supervised daytime care; often coordinated with community partners.	Referral through Kaiser Permanente social work/case management team.

Payment Plans

Payment Option	Description	Details	Eligibility	How to Apply/Set Up
0% Interest Payment Plan	Installment-based plan for medical bills	Automatic monthly payments; no interest charged	Certain medical bills are eligible	Online via Billing Summary, select "Set up a payment plan"
Medical Financial Assistance (MFA)	Partial or full coverage of medical bills based on financial need	May cover all or part of necessary care, including emergency and pharmacy	Household income = 300% federal poverty guidelines OR very high medical costs relative to income; low-income, uninsured, or underinsured	Apply by mail, fax, or in-person at Member Services; application required
Flexible Bill Pay Options	Multiple payment methods	Online payments, guest pay, Health Savings Account (HSA), Health Reimbursement Arrangement (HRA)	All patients	Online via kp.org, by phone, or in person

Cost Consulting

Department/Service	Description	Contact Info	Availability	Location
Medical Financial Assistance (MFA)	Provides financial assistance to qualified patients for medical and pharmacy bills, with temporary “awards” based on need. Eligibility is for low-income, uninsured, or underinsured individuals (generally households at or below 300% of federal poverty guidelines or with high medical costs relative to income).	Phone: 808-432-7940, 1-800-598-5928 Fax: 808-432-7950 Mail/Drop-off: Kaiser Permanente, Attention: MFA Program — Business Services, 3288 Moanalua Road, Honolulu, HI 96819	Monday – Friday, 8:30 a.m. – 5 p.m. Hawaii time	Moanalua Medical Center Waipio, Honolulu, or Mapunapuna medical office buildings
Customer Relations / Patient Financial Services	Handles inquiries regarding bills for services, insurance claims, and payments. Provides guidance on treatment costs and available financial support options before starting care.	In-person	Monday – Friday, 8 a.m. – 4:30 p.m.	3288 Moanalua Rd, Honolulu, HI 96819
Member Service Contact Center	Provides information and support on the Medical Financial Assistance program and registration assistance.	Phone: 1-800-966-5955 (TTY 711)	See main center hours	Any Kaiser Permanente registration desk

Hospital for patients with disabilities or special needs

Accommodation Feature	Details	Department A-Z	Sort by
Physical Accessibility	Accessible facilities, including exam rooms and medical equipment modifications for patients with mobility impairments	All departments	Accessibility features
Assistive Devices	Free auxiliary aids available (e.g., communication boards, assistive listening devices)	All departments	Type of aid
Communication Aids	Free auxiliary services, including qualified interpreters and language assistance	All departments	Service provided
Priority Services	Reasonable accommodations provided on request to ensure effective participation and access to all programs and services	Administration, Member Services	Accommodation type
Staff Training for Inclusive Care	Staff trained to provide care and support for individuals with disabilities and address access needs per policy	All departments	Training program
Visitor Support Services	Concierge and administrative support for visitors and patients with special needs	Member and Administrative Services	Support type

Digital Health Services

Department	Digital Health Service	Description	Support for Patient Care	Accessibility	Continuous Care & Follow-up
A-Z (All Departments)	Telemedicine (Video Visits)	Real-time video appointments with doctors and specialists, accessible via the Kaiser Permanente app or website	Facilitates consultations, diagnoses, and post-visit care without requiring in-person visits	Available from any location with internet access, allowing flexibility for patients	Supports ongoing management and regular monitoring of chronic conditions through scheduled video follow-ups
A-Z (All Departments)	Online Consultation (E-Visits)	Structured questionnaires and symptom checkers for common health concerns, with rapid feedback from care teams	Enables quick clinical assessments for non-urgent issues and provides recommendations for next steps	Accessible 24/7 for members through kp.org or the Kaiser Permanente app	Allows for documentation of symptoms and provider follow-up if needed
A-Z (All Departments)	Chat with KP	Live instant messaging with nurses and care team members for advice and non-emergent questions	Immediate access to clinical advice, including clarification of care plans or medication questions	Accessible via app or online portal, reducing wait times and travel	Records are integrated with the patient chart, enabling consistent follow-up
A-Z (All Departments)	Remote Monitoring Tools	Device connectivity and digital reminders for medication, integrated with the app for chronic disease management	Supports ongoing monitoring and early intervention for diabetes, hypertension, and more	Patients can track health metrics and receive support remotely, reducing barriers to care	Facilitates timely care team interventions and personalizes ongoing care plans
A-Z (All Departments)	Patient Portal (kp.org / Kaiser Permanente app)	Centralized platform for scheduling, messaging providers, accessing medical records, viewing test results, and prescription management	Supports engagement, empowers patients to manage appointments, medications, and lab results	Available through web or mobile app, with digital check-in and online bill pay	Enables preventive care reminders, digital follow-up scheduling, and secure messaging for ongoing communication
Center for Healthy Living	Virtual Wellness Coaching	Video or telephone coaching on lifestyle, nutrition, and chronic disease prevention	Supports prevention and behavior change via remote counseling with specialists	Bookable via the portal, no in-person visit needed	Ongoing wellness support with virtual check-ins and tracked progress
All Departments	Digital Reminders & Notifications	Push notifications and alerts for medications, preventive care, and follow-up appointments via app	Improves adherence to medications and follow-up care	Customizable and accessible via smartphones	Supports continuous care and reduces missed doses or appointments

Collaborations / Educational Programs

Department	Educational Program	Rotations/Training	Classes/Seminars	Practical Training
Administration	Junior Volunteer Program	Observation of clinic administration roles	Mentorship and career exploration sessions	Volunteer administrative support, digital media projects
Cardiology	4th-year Medical Student Clerkships	Clinical rotations	Seminars with clinicians	Hands-on patient care under supervision
Diagnostic Imaging	Junior Volunteer Program	Exposure to imaging department	Mentorship and introduction to imaging technologies	Assisting in non-clinical imaging department tasks
Emergency Medicine	4th-year Medical Student Clerkships	Clinical rotations in Emergency Medicine	Case-based seminars	Direct patient care, emergency procedures
Family Medicine	4th-year Medical Student Clerkships	Outpatient and inpatient rotations	Didactic sessions and seminars	Patient encounters under supervision
Internal Medicine	Hawaii Residency Program; 4th-year Clerkships	Pre-clinical and clinical rotations	Lectures, seminars, and faculty teaching	Bedside teaching, patient management, hands-on clinical skills training
Information Technology	Junior Volunteer Program	Exposure to IT systems in healthcare	Career pathway seminars	Assisting IT teams with administrative tasks
Nursing	Junior Volunteer Program	Observation of nursing units	Mentorship by nursing staff	Assisting with non-clinical nursing support
Medicine	Kaiser Permanente Hawaii Medical Student Scholarship	Pre-clinical and clinical training	Lectures and seminars; expanded MD student learning	Practical training within residency and clerkship programs

Collaborative Research Projects

Department	Project / Clinical Trial	Details	Impact on Healthcare Professionals
Infectious Diseases	HIV Cohort Study	Cohort study on HIV infection, use of Tenofovir and other antiretrovirals, and risk of fatal/non-fatal comorbidities.	Enhances understanding of antiretroviral impacts, informs best practices for chronic disease management.
Internal Medicine	Community Health Collaborative Initiatives	Collaborative strategy to address access to care, housing, income, and food insecurity, based on triennial Community Health Needs Assessment.	Promotes multidisciplinary collaboration, expands skillsets in social determinants of health, population health management.
Research Administration	Clinical Trials Partnerships	Facilitation of collaborations and support for clinician researchers; focus areas include epidemiology, chronic disease, and public health interventions.	Provides avenues for clinician-led research, enhances research methodologies, supports academic advancement.

Professional Development Programs

Department	Affiliated Professional Organization	Professional Development Programs
Family Medicine	John A. Burns School of Medicine, University of Hawaii at Manoa	Medical student and resident clinical rotations, academic partnerships
Obstetrics & Gynecology	John A. Burns School of Medicine, University of Hawaii at Manoa	24-hour OB/GYN physician training, CenteringPregnancy, maternal-fetal medicine education programs
Cardiology	John A. Burns School of Medicine, University of Hawaii at Manoa	Clinical teaching rotations, industry-leading technology workshops
Neonatal Intensive Care	John A. Burns School of Medicine, University of Hawaii at Manoa	Neonatal training, clinical skills workshops, video lactation consultant development
Psychiatry	John A. Burns School of Medicine, University of Hawaii at Manoa	Clinical psychiatric training, wellness coaching programs
Lifestyle Medicine	Kaiser Permanente Center for Healthy Living (internal)	Health coaching, wellness classes, nutrition and stress reduction seminars

Certification and Accreditation Programs

Department	Certification Program / Accreditation	Accreditation Body
Cardiology	Primary Stroke Center	American Heart Association / American Stroke Association (in collaboration with The Joint Commission)
Obstetrics & Gynecology	Certified Nurse-Midwife Program	American Midwifery Certification Board
Neonatal Intensive Care Unit (NICU)	Level III Neonatal Intensive Care	State of Hawaii, Department of Health
Lifestyle Medicine	Wellness Coaching & Chronic Disease Management Programs	Kaiser Permanente Center for Healthy Living (Internal Kaiser Accreditation)

Internship and Observation Programs

Department	Internship/Observation Opportunity	Eligibility	Program Details	Application Period	Contact/Info
Administration	KP LAUNCH Summer Internship	Undergraduate or community college students	8-week paid internship, direct work experience, exposure to senior leaders, mentorship	November/December annually	kplaunch.kaiserpermanente.org \| KP.Launch@kp.org
Clinical (General)	Paid Summer Internship	High school and college students	8-week paid summer internship, clinical exposure, exploration of healthcare fields	Spring	kpinhawaii.org/careerexplorations
Nursing	Junior Volunteer Program	High school students	Hands-on experience, observation, mentorship, tasks assisting nursing staff, commitment of 3-4 hours/week (60 hours total)	TBA (based on annual program schedule)	tammy.m.brownfield@kp.org
Diagnostic Imaging	Junior Volunteer Program	High school students	Observation and support in diagnostic imaging departments	TBA (based on annual program schedule)	tammy.m.brownfield@kp.org
Information Technology	Junior Volunteer Program	High school students	Observation and tasks in IT and digital healthcare settings	TBA (based on annual program schedule)	tammy.m.brownfield@kp.org
Medicine	Junior Volunteer Program	High school students	Clinical observation, mentorship, and exposure to medical field professionals	TBA (based on annual program schedule)	tammy.m.brownfield@kp.org
Media & Digital Marketing	Junior Volunteer Program	High school students	Mentorship and exposure to healthcare marketing and communication roles	TBA (based on annual program schedule)	tammy.m.brownfield@kp.org
Clinic Administration	Junior Volunteer Program	High school students	Administration support, observation of clinic operations	TBA (based on annual program schedule)	tammy.m.brownfield@kp.org

Hospital Academic Awards and Achievements

Department	Award	Year	Awarding Organization
Patient Safety	"A" Grade for Patient Safety	2024	Leapfrog Group
Maternity Care	High Performing Hospital for Maternity Care	2024	U.S. News & World Report
Overall Hospital	America´s Best Hospital (three categories)	2024	Women´s Choice Award
Obstetrics	Women´s Choice Award for Obstetrics	2022	Women´s Choice Award
Cancer Care	Women´s Choice Award for Cancer Care	2022	Women´s Choice Award
Minimally Invasive Surgery	Women´s Choice Award for Minimally Invasive Surgery	2022	Women´s Choice Award
Patient Experience	Women´s Choice Award for Patient Experience	2022	Women´s Choice Award
Stroke Care	America´s Best Stroke Centers	2022	Women´s Choice Award
Heart & Stroke Care	Get With The Guidelines® Stroke Gold Plus and Target: Stroke Elite Honor Roll	2021	American Heart Association / American Stroke Association
Heart Failure Care	Get With The Guidelines® Heart Failure Gold Plus and Target: Heart Failure Honor Roll	2021	American Heart Association / American Stroke Association
Emergency Cardiac Care	Mission: Lifeline® Gold Receiving Quality Achievement	2021	American Heart Association
Quality Measures	No. 1 in Hawaii in 19 HEDIS Measures, including breast cancer screening, prenatal and postpartum care, opioid use management, comprehensive diabetes care, statin use, and childhood immunizations	Current as of 2022	NCQA HEDIS
General Hospital	High-Performing Hospital	2022	U.S. News & World Report

Hospital Specialization and Expertise Opportunit

Department	Residency or Training Program	Program Details
Internal Medicine	ACGME-accredited Residency Program	Innovative curriculum focusing on hospital and ambulatory care settings; partnerships with John A. Burns School of Medicine, University of Hawaii
Nursing	Nursing Residency Program	12-month program for newly licensed RNs; supports transition to professional practice
Pharmacy	Pharmacy Residency Program (PGY1)	Rotations in acute, ambulatory, outpatient, and administrative pharmacy; primarily based at Moanalua Medical Center and affiliated clinics

Hospital Residency and Assistantship Programs

Department	Residency/Specialty Training Program	Type	Location
Internal Medicine	ACGME-Accredited Internal Medicine Residency Program	Physician Residency	Kaiser Permanente Moanalua Medical Center
Nursing	12-Month Nurse Residency Program	New Graduate RN Residency	Kaiser Permanente Moanalua Medical Center

What are the activities of the hospital for patients without insurance?

Department/Service	Support/Option	Details
Medical Financial Assistance	Financial Assistance Program	Helps low-income, uninsured, or underserved patients pay for all or part of their care; eligible patients may receive some or all costs covered or discounts on eligible services.
Customer Relations/Patient Financial Services	Payment Plans	Support for setting up payment plans and addressing insurance claims and payments.
Emergency Department	Emergency Care Guarantee	Emergency care is provided 24/7, regardless of insurance status; all emergency care is covered at the provider benefit level, including for uninsured patients.
Hospital-Based Services	Discounted Services	Uninsured patients may be eligible for discounts on hospital-based and eligible outpatient services.
Patient Financial Services	Guidance on Health Insurance Options	Assistance in exploring alternatives such as Medicaid (QUEST) and information about enrolling in Kaiser Permanente health plans and the Added Choice point-of-service plan.
Customer Support	Bilingual/Translation Support	Support available for non-English speakers for financial assistance applications and program information.
Center for Healthy Living	Free Lifestyle Medicine Programs	Wellness coaching, dietitian advice, and chronic disease management classes (video or phone, no fee unless noted).

Hospital Research Collaborations

Department	Partner Institution / Lab	Affiliated University / Research Center	Collaboration Description
Addiction Research	Addiction Research Network	Kaiser Permanente Division of Research	Conducts research and implements effective addiction treatment options
Integrated Health Care	Center for Integrated Health Care Research (CIHR)	Kaiser Permanente Hawaii	Collaborates with clinician researchers and research partners on integrated health care initiatives
Cardiology	National Cardiovascular Data Registry (NCDR) partnership	Kaiser Permanente Hawaii	Participates in cardiovascular outcomes research and quality improvement
Clinical Trials	Kaiser Permanente Center for Health Research Hawaii	Kaiser Permanente Center for Health Research	Over 170 ongoing clinical trials and research projects; collaboration with external researchers
Community Health	Community Stakeholders and Leaders	Kaiser Permanente Moanalua Medical Center	Joint planning and partnership to implement health strategies and community programs

Mentoring and Consultancy in Hospital Education

Department	Mentorship / Advisory Program Name	Description	Target Audience	Structure/Format
Career Development	KP Career Planning Mentorship	Enables participation as mentor, mentee, or both; offers resources for creating mentoring relationships and structured conversations.	All new healthcare professionals, staff, trainees	Ongoing mentorship with access to resources and guidance
Nursing	Nurse Leader Mentoring Programs	Facilitated mentorship for both staff nurses and nurse leaders, including opportunities to take on pilot programs and gain leadership skills.	New staff nurses, nurse leaders	Formal matching, cohort-based mentorship, leadership skills development
Nursing	Professional Development Council Mentoring Program	Local mentorship initiative matching new nurses with experienced colleagues for skill development and career growth support.	Newly hired nurses	Cohort-based, mentor-mentee pairing, mutual feedback
Medicine/Undergraduate	Kaiser Pre-Medicine Mentorship Program	Competitive program for undergraduates to shadow physicians, experience medical rotations, and receive personalized advice for entering medicine.	Undergraduate science students, pre-medical trainees	Academic-year structured shadowing, rotation-based, mentorship by practicing physicians
Medicine/High School	Kaiser Mentorship Pods Program	Year-long networked mentorship to expose high school students to healthcare professions, with workshops, networking, and peer support.	High school students interested in healthcare	Group mentorship, in-person and virtual learning, networking events

Kaiser Permanente Moanalua Medical Center Nearest Places

Hotels

0.8 km

Best Western The Plaza Hotel - Honolulu Airport

Airport shuttle, Free WiFi, Pool, Fitness Center, Pet-friendly, Restaurant, Business Center

0.9 km

3.9

Airport Honolulu Hotel

Airport shuttle, Free WiFi, Outdoor Pool, Pet-friendly, Fitness Center, Restaurant, Business Services

1.0 km

3.7

Pacific Marina Inn

Free WiFi, Pool, Airport shuttle, Budget-friendly, Parking, Restaurant, Non-smoking rooms

0.9 km

3.8

Ohana Honolulu Airport Hotel

Free WiFi, Pool, Airport shuttle, Business Center, Restaurant, Pet-friendly

1.0 km

Aston at the Executive Centre Hotel

Free WiFi, Pool, Suites, Fitness Center, Business Center, Downtown location

1.0 km

4.3

Navy Lodge Hawaii

Free breakfast, Free WiFi, Kitchenette, Family rooms, Laundry, Fitness Center

Florists and Gift Shops

0.0 km

4.6

Flowers By Jr Lou & T

Full-service florist; get well, sympathy, and occasion flowers; local delivery

1.0 km

4.7

Watanabe Floral, Inc.

Award-winning local florist; fresh flowers; Hawaiian arrangements; gift delivery

1.0 km

4.5

Honolulu Florist

Local flower shop; custom arrangements; occasion gifts; flower delivery

1.0 km

4.4

Tripler Army Medical Center Flower Shop

Hospital flower delivery; get well arrangements; on-site gifting

1.0 km

4.6

Flowers By Carole

Custom floral arrangements; gift baskets; delivery for all occasions

Within 1 km (delivery radius)

4.3

Florist One (Local Delivery Service)

Online ordering; partners with local florists; hospital and home delivery

Food and Restaurant

0 km

Sunrise Cafe at Kaiser Permanente Moanalua Medical Center

American, Breakfast, Lunch, Dinner, Cafe

0.8 km

4.7

Timmy T’s Gourmet Grinders (Delivery Only Location)

Sandwiches, Fast Food, Deli

0.3 km

4.1

Valley Cafe

Hawaiian, Asian, Local Cuisine

0.8 km

4.7

Kamehameha Bakery

Bakery, Donuts, Hawaiian Sweets

0.9 km

Subway (Moanalua Shopping Center)

Sandwiches, Fast Food, Salads

0.9 km

4.1

L&L Hawaiian Barbecue

Hawaiian, Plate Lunch, Barbecue

Pharmacies

0 m

Kaiser Moanalua Pharmacy

24-hour pharmacy, Walk-In Clinic, Medicaid, Compounding, Handicapped Accessible

600 m

3.9

Honolulu VAMC Pharmacy

Veterans pharmacy services, prescription dispensing

900 m

4.2

Kaiser Mapunapuna Pharmacy

Prescription refills, medication consultation

950 m

3.7

Longs Drugs - Ala Lilikoi St

Retail pharmacy, prescription refills, OTC medicine, immunizations

980 m

3.8

Longs Drugs - Lawehana St

Retail pharmacy, prescription services, photo services, immunizations

980 m

4.1

Pharmerica

Long-term care pharmacy, prescription fulfillment, consulting services

Taxi and Transportation

Approx. 0.5 km

4.8

Charley´s Taxi

24/7 Taxi Service, Airport Service, Flat Rate, Tours, Concierge Service, Book Online

Approx. 0.6 km

4.4

TheCAB Hawaii

24/7 Taxi Dispatch, Accessible Vans, GPS Dispatch, Airport Service, Prepaid Cab Cards

0 km

4.2

TaxiFareFinder Honolulu

Taxi Fare Comparison, Fare Estimation, Accessible Taxis, Online Booking

0 km

4.3

Kaiser Permanente Moanalua Medical Center Shuttle

Hospital Shuttle Service, Accessible Transportation, Patient and Visitor Transport

0.9 km

Tu-Tu Taxi

Local Taxi, School Transport, Special Events, Advance Reservation

0.7 km

4.1

Moanalua Taxi Service

Local Taxi, Airport Transfers, On-Demand Service

ATMs and Banks

0 m

Bank of Hawaii ATM

ATM for cash withdrawals and basic account services, located inside Kaiser Permanente Moanalua Medical Center

0 m

ATM (Kaiser Permanente Moanalua Medical Center)

ATM for cash withdrawals, located at the hospital main building lobby

670 m

4.1

American Savings Bank ATM – Moanalua Shopping Center

ATM for cash withdrawals, deposits, balance inquiries; accepts multiple denominations ($20 & $100); weekend hours

700 m

First Hawaiian Bank ATM – Moanalua Shopping Center

ATM cash services, balance inquiries, accepts First Hawaiian and partner banks

950 m

4.2

Central Pacific Bank ATM – Mapunapuna Branch

ATM for withdrawals, deposits, and account services; drive-up feature available

680 m

3.9

ATM Pacific - Moanalua Shopping Center

ATM for cash withdrawal and balance inquiry, accessible 24/7

Parking Lots

0 meters

4.2

Kaiser Permanente Moanalua Medical Center Parking

Onsite parking, disability parking, 300 spaces, rates: $3/30 min, $0.50 each add´l 30 min, daily max $10

0 meters

3.8

Standard Parking (SP+ Parking)

Onsite facility at hospital address, open to public, managed by SP+ Parking

5.8 km

4.1

Kaiser Honolulu Clinic Patient Parking

Clinic patient parking, disability parking, 24/7 access except weekends

Shopping Malls

0.2 km

4.2

Moanalua Shopping Center

Over 30 options for dining, shopping, and services

0.9 km

4.1

Salt Lake Shopping Center

Safeway, Longs Drugs, restaurants, and essential services

1 km

Airport Trade Center

Professional offices, eateries, shops, and meeting rooms

Stationery and Copying Services

0.6 km

4.3

University of Hawai‘i Manoa Bookstore Copy & Print Services

Business cards, envelopes, stationery printing, custom printing services

0.8 km

4.2

FedEx Office Print & Ship Center

Copying, digital printing, scanning, online printing, packing, shipping, passport photos, notary services

1.0 km

4.5

The UPS Store (Ala Moana Blvd)

Custom stationery, cards, printing, copying, shipping, mailboxes

Car Rental

Approx. 1 km

4.7

Hui Car Share - Pali Momi Medical Center

Hourly and daily rentals, cars, trucks, SUVs, self-service access via app

Approx. 6 km

4.4

Enterprise Rent-A-Car - Honolulu Ala Moana

Wide vehicle selection, daily rentals, additional driver options, airport and local returns

Approx. 1 km

4.1

Lucky Owl Car Rental

Economy and mid-sized vehicles, affordable daily rates, convenient pickup

Patient Experiences

✅ Summary of Positive Reviews

The positive reviews highlight exceptional care and friendliness at Kaiser Permanente Moanalua Medical Center. Patients consistently praise the professionalism and attentiveness of the medical staff, including doctors, nurses, and even housekeeping. Many mentioned feeling at ease and well-cared-for during their visits. The hospital environment is described as supportive, with pleasant and responsive staff members contributing to a highly satisfactory patient experience.

❌ Summary of Negative Reviews

The negative review points to significant concerns regarding the hospital´s nursing care and overall patient management. The patient recounts instances of rudeness, negligence, and poor communication, including a serious breach of privacy with the mishandling of medical records. Delays in response time to patient needs and medication errors contribute to an impression of a lack of genuine care and professionalism, highlighting areas for improvement in patient service.

Working Hours

Emergency Department

24 hours, 7 days a week

Outpatient Services (Specialty Clinics)

Hours vary by department

Diagnostic Testing (Imaging)

Hours vary by department

Laboratory Services

Monday–Friday: 8:00 am – 5:00 pm; Saturday: 7:30 am – 12:00 pm; Closed Sunday and holidays

Department Phones

Department	Phone
Advice/24-Hour Care Line	1-833-833-3333
Laboratory	808-432-5692
Emergency Department	808-432-7038
Emergency Transfers – MD Call Center	808-643-6363
Labor & Delivery (OB/GYN)	1-833-833-3333
Behavioral Health	808-432-5658
Main Hospital	808-432-0000
Oahu General Inquiries	808-432-5955

Language and Translation Services

English
Spanish
Tagalog
Korean
Chinese
Japanese
Vietnamese

Kaiser Permanente Moanalua Medical Center

NPI Number : 1881985059

3288 Moanalua Rd, Honolulu, HI 96819

+1 (808) 432-0000

healthy.kaiserpermanente.org

Departments

Ambulatory Surgery & Recovery

Ambulatory Treatment Center

Cardiology

Laboratory

Audiology

Bariatric Medicine

Maternity & Perinatal Services

Neonatal Intensive Care Unit (NICU)

OB/GYN

Lifestyle Medicine & Wellness

Appointment Information

Visiting Hours

Important Doctors

Valerie L. Besenbruch, MD

Kenneth D. Dougan, MD

R. Michael Hamilton, MD

Theresa S. Devere, MD

Parwathi V. Paniker, MD

Deborah J. Yang, MD

Joanne M. Zenker, MD

Rodd H. Takiguchi, MD

Monique M. Canonico, DO

Veronica M. Antoine, DO

James McKoy, MD

John A. Sheehan, MD

Thomas G. Crabtree, MD

Paul D. Faringer, MD

Scott M. Nishikawa, MD

Merle Miura-Akamine, MD

Maria B. Patten, DO

Dennis W. Boulware, MD

David R. Finger, MD

Benjamin J. D. H. Chun, MD

Frank W. Uhr, MD

Kaiser Permanente Moanalua Medical Center Information

Management and Leadership Team

Average Salary

Support Programs for Patients

Payment Plans

Cost Consulting

Hospital for patients with disabilities or special needs

Digital Health Services

Collaborations / Educational Programs

Collaborative Research Projects

Professional Development Programs

Certification and Accreditation Programs

Internship and Observation Programs

Hospital Academic Awards and Achievements

Hospital Specialization and Expertise Opportunit

Hospital Residency and Assistantship Programs

What are the activities of the hospital for patients without insurance?

Hospital Research Collaborations

Mentoring and Consultancy in Hospital Education

Kaiser Permanente Moanalua Medical Center Nearest Places

Hotels

Best Western The Plaza Hotel - Honolulu Airport

Airport Honolulu Hotel

Pacific Marina Inn

Ohana Honolulu Airport Hotel

Aston at the Executive Centre Hotel

Navy Lodge Hawaii

Florists and Gift Shops

Flowers By Jr Lou & T

Watanabe Floral, Inc.

Honolulu Florist

Tripler Army Medical Center Flower Shop

Flowers By Carole

Florist One (Local Delivery Service)

Food and Restaurant

Sunrise Cafe at Kaiser Permanente Moanalua Medical Center

Timmy T’s Gourmet Grinders (Delivery Only Location)

Valley Cafe

Kamehameha Bakery

Subway (Moanalua Shopping Center)