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Medical Center, Navicent Health

2.5 (657)

The Medical Center, Navicent Health, founded in 1895, is a 637-bed, nonprofit teaching hospital in Macon, Georgia, affiliated with Mercer University School of Medicine. It is a Level I trauma center and is nationally recognized for excellence. Popular specialties include trauma care, pediatrics, and rehabilitation.

NPI Number : 1043270564

777 Hemlock St, Macon, GA 31201

+1 (478) 633-1000

navicenthealth.org

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Departments

Primary Care

Outpatient Diagnostic Services

Comprehensive Rehabilitation

Home Health Care

Hospice Care

General Surgery

Appointment Information

Department	Online Appointment	Phone Scheduling	Walk-In Availability	Same-Day Appointments
Colorectal Surgery	Physician office or staff can schedule appointments; pre-operative procedure visits are arranged in advance	Physician office or hospital staff calls to set up pre-operative appointment	No	No
Credentialing/Medical Staff Services	Uniform application process online for new staff	Yes, call 704-355-2147 for assistance	No	No
General/Primary Care	Yes, new and existing patient online appointments offered	Yes	May be available, varies by department	Subject to availability, varies by provider
Urgent Care	24/7 virtual urgent care visits and telehealth booking online	Yes	Yes	Yes

Visiting Hours

Department	Visitation Hours	In-Person Visits	Phone Scheduling	Online Visitation Options	Same-day/Walk-in Visits	Visitor Limits
Family Birth Center	8:00 AM – 10:00 PM	Allowed	Available	Not specified	Allowed	Up to 4 visitors, including support person/birth coach/doula
General Inpatient Units	8:00 AM – 10:00 PM	Allowed	Available	Not specified	Allowed	Up to 4 visitors daily; 1 adult may stay overnight (10:00 PM – 8:00 AM)
Intensive Care Units (ICU)	8:00 AM – 10:00 PM	Allowed	Available	Not specified	Allowed	Up to 4 visitors daily; 2 at bedside at a time; 1 may stay overnight
Oncology (Cancer Treatment)	8:00 AM – 10:00 PM	Allowed if visitor is symptom-free	Available	Not specified	Allowed	Visitors not allowed if exhibiting symptoms or suspect COVID-19
Rehabilitation Hospital	Mon–Sat: 4:00 PM – 9:00 PM Sun: 10:00 AM – 8:00 PM	Allowed	Available	Not specified	Allowed	Up to 4 visitors at a time
Surgery/Procedures	Prior to admission; varies by case	Allowed until patient moved to room	Available	Not specified	Allowed	Up to 2 visitors; children (under 18) may have 2 parents/guardians any time

Important Doctors

Medical Center, Navicent Health Information

Management and Leadership Team

Name	Title	Department	Area of Expertise	Role in Hospital
Delvecchio S. Finley, MPP, FACHE	President and CEO	Executive Leadership	Healthcare Management, Strategic Growth, Integration	Leads hospital operations, strategic development initiatives, and integration within Atrium Health Navicent system
Tracey Blalock, RN, MSN, MBA, NEA-BC	Chief Nursing Officer	Nursing	Clinical Nursing Leadership, Patient Care Quality	Oversees patient care quality and nursing operations
Cynthia “Cyndey” Busbee, MBA, CSSBB	Chief Quality Officer	Quality and Safety	Quality Improvement, Safety, Lean Six Sigma	Leads patient care quality and safety programs
Sandy Duke, MD, MBA	Chief Medical Officer	Medical Staff	Clinical Leadership, Medical Operations	Oversees medical staff and quality of clinical care
Sandra E. (Last Name Not Provided)	Executive Leadership (Title Not Provided)	Executive Leadership	Not specified	Not specified
Al Waldrep	Director	Various Departments	Operational Management	Oversees coordination of hospital departments and operational efficiency
Charles Platt	Director, Supply Chain Services	Supply Chain	Supply Chain Management	Manages supply chain operations and logistics
Crystal Brown	Director	Department Not Specified	Management	Management role overseeing department functions
Doug Albright	Supply & Distribution Manager	Supply Chain	Supply and Distribution Operations	Manages supply and distribution services
Ed Coker	Management Team Member	Management	Not specified	Supports hospital management functions

Average Salary

Department	Common Consult (Avg. Fee)	Key Procedures (Avg. Fee Range)	Cost Variation Factors	Financial Assistance & Payment Options
Cardiology	$250 - $400	EKG: $100 - $300 Cardiac Stress Test: $600 - $1,100 Cardiac Catheterization: $6,000 - $14,000	Condition complexity Invasive vs. non-invasive Specialist´s role	Price estimator available online Charges vary by insurance, discounts, and unique patient needs Financial assistance programs offered Payment plans negotiable Acceptance of private/commercial insurance, Medicare, Medicaid
Neurology	$275 - $425	EEG: $550 - $950 MRI Brain: $2,500 - $4,500 Stroke Evaluation: $1,500 - $3,400	Diagnostic method Procedure duration Multi-provider involvement
Oncology	$300 - $500	Chemotherapy (per session): $1,200 - $3,500 Radiation Therapy (per session): $2,000 - $5,500 Biopsy: $3,000 - $7,000	Treatment regimen Drug types Number of cycles/sessions
Orthopedics	$240 - $390	X-Ray: $250 - $700 Joint Replacement: $28,000 - $75,000 Arthroscopy: $6,500 - $12,800	Surgical complexity Implant/prosthesis selection Length of stay
Outpatient Services	$120 - $250	Lab Work: $60 - $250 Ultrasound: $400 - $950 Minor Procedures: $850 - $2,400	Test complexity Specialist vs. generalist Number of services rendered

Support Programs for Patients

Program	Description
Financial Assistance Policy (FAP)	Provides reduced payments or free care for eligible uninsured, underinsured, or those unable to pay for medically necessary care
Coverage Assistance	Helps patients navigate coverage options and eligibility requirements
Full or Partial Assistance	Available based on financial need assessment after application and evaluation process
Financial Aid Application	Can be requested at any time before or during the billing process
Maternal Benefits	Special financial resources for maternal care

Payment Plans

Payment Plan Type	Details	Installment Options	Interest	Eligibility	Additional Features
Monthly Payment Plan (AccessOne)	Monthly payments arranged through AccessOne partner	Yes	0% interest available; also flexible low-interest options	All patients accepted	No credit reporting, no hidden fees, easy online/phone/check/auto-pay, can combine statements for family/medical bills
Flexible Payment Structure	Payment arrangements established if unable to pay in full at time of service or billing	Yes, customizable based on patient’s situation	Discounted self-pay fee schedule for uninsured patients	All patients, especially self-pay/uninsured	Consistent discounts, ability to apply for financial assistance, multiple contact options for setup
Financial Assistance	Financial aid applications and programs to reduce cost of care	Potential for reduced or eliminated payments (case-by-case)	Not applicable; based on financial need	Eligible patients who qualify under aid policies	Application required, policies vary by program

Cost Consulting

Department	Service	Details
Financial Counseling	Cost Guidance	Provides information on hospital costs, financial obligations, and payment options before starting care.
Financial Counseling	Financial Assistance Screening	Assists patients in determining eligibility for free or reduced-cost care based on financial need, regardless of insurance status.
Financial Counseling	Application Assistance	Helps patients or their guarantors complete and submit necessary forms for financial aid programs.
Financial Counseling	Benefit Program Guidance	Guidance on eligibility and application for government or hospital-based support programs.
Financial Counseling	Collection Process Referrals	Patients unable to pay are referred for financial assistance screening before collections proceed.
Financial Counseling	Patient Notification	Patients are informed of the assistance determination once the application review is complete, prior to initiation of billing or collections.
Financial Counseling	Multiple Access Points	Available in Pre-Access Center, patient rooms, and other service areas for convenience.

Hospital for patients with disabilities or special needs

Accommodation Type	Details	Department/Facility
Physical Accessibility	Wheelchair-accessible entrances, elevators, and patient rooms available; ADL (Activities of Daily Living) practice kitchen for physical rehabilitation; public areas designed for ease of mobility	Rehabilitation Hospital, All Main Hospital Buildings
Assistive Devices	Availability of assistive equipment and devices for patient use during rehabilitation and inpatient stays	Rehabilitation Hospital
Communication Aids	Access to communication supports for nonverbal patients and those with developmental or behavioral challenges; support from autism and developmental specialists	Children’s Hospital - Autism & Developmental Center
Priority Services	Priority service arrangements for patients with significant disabilities or challenges, including tailored care plans and expedited assistance	All Patient Care Departments
Inclusive Staff Training	Staff receive training in accommodating patients with disabilities and special needs; emphasis on inclusive and compassionate care	Across All Departments (per HR and Teammate Handbook)
Family Support Amenities	Family rooms, fully stocked library, practical amenities to assist family caregivers and promote comfortable stays	Rehabilitation Hospital
Specialized Pediatric Support	Dedicated staff and resources for children with developmental disorders	Children’s Hospital – Autism & Developmental Center

Digital Health Services

Department	Digital Health Service	Description	How It Supports Care
Primary Care	Virtual Primary Care Visits	Online appointments and video visits with primary care doctors, available 24/7 for sick visits and follow-ups.	Provides timely and convenient access to care, supports continuity, and reduces the need for in-person visits.
Primary Care/Urgent Care	24/7 Urgent Care Video Visits	On-demand live video visits for minor illnesses and injuries, accessible at any time, including evenings, weekends, and holidays.	Enhances accessibility, delivers immediate care regardless of location, and reduces emergency room burden for non-emergencies.
Primary Care/Urgent Care	eVisits (Online Symptom Checker)	Online questionnaire for minor conditions, providing diagnoses and treatment recommendations without direct video contact.	Allows for quick remote assessment, efficient triage, and expedites treatment plans for common issues.
All Departments	MyAtriumHealth Patient Portal	Secure online portal for test results, provider messaging, appointment scheduling, medication management, and bill payment.	Centralizes patient information, fosters two-way communication, increases transparency, and simplifies health management.
Home Health/Remote Monitoring	Virtual Care Delivery System (Remote Monitoring)	Patients receive home monitoring kits (blood pressure monitor, pulse oximeter, thermometer) and log vitals; health data reviewed by care team with nurse and physician check-ins.	Allows continuous monitoring, facilitates early intervention, enables safe home-based recovery, and frequent follow-up without physical visits.
All Departments	24/7 Telehealth Support Line	Always-available phone line for digital health support, medical inquiries, and troubleshooting telehealth platforms.	Ensures real-time patient support, technical assistance, and guidance for accessing virtual services.

Collaborations / Educational Programs

Department	Programs/Roles	Educational Activities	Rotations	Classes & Seminars	Practical Training
Family Medicine	Residency	Clinical rotations, didactics, teaching rounds	Inpatient, outpatient, subspecialties	Weekly didactics, grand rounds	Direct patient care, supervised procedures
General Surgery	Residency	Clinical rotations, surgery conferences	General, trauma, specialty services	Weekly conferences, lectures	Hands-on surgical training, on-call experience
Internal Medicine	Residency	Daily attending rounds, clinical case presentations, grand rounds	Inpatient, outpatient, subspecialty clinics	Weekly grand rounds, formal didactic sessions	Direct patient care, evidence-based practice, research opportunities
Medical & Advanced Practice	Medical Student, PA, NP Training	Student placement, preceptorships, interprofessional learning	Medicine, surgery, subspecialty electives	Preceptor-led sessions, seminars	Shadowing, supervised clinical skills
Research/Education	All Residents & Students	Research presentations, conferences	None (Research elective rotation available)	Research-focused didactics	Present at local/national meetings, evidence-based projects

Collaborative Research Projects

Department	Collaborative Research Projects	Clinical Trials & New Developments	Impact on Healthcare Professionals
Infectious Disease	- Multi-institutional and institutional research projects on infectious diseases - Studies involving new drugs, biologics, devices, and experimental protocols	- FDA-approved clinical trials on medicines, biologics, vaccines, gene therapies, and blood products - Assessment of safety and efficacy for new treatments	- Participation in cutting-edge clinical trials - Professional development via involvement in research and protocol implementation
Trauma Services	- Institutional and multi-institutional trauma studies - Ongoing research coordinated by trauma research specialists	- Research aimed at improving trauma patient outcomes - Development and assessment of new trauma management strategies and protocols	- Access to advanced trauma research and data management - Opportunities for professional advancement through involvement in research projects
Oncology	- Collaboration with Georgia CORE on cancer research and advocacy - Projects such as internet-delivered supportive care interventions	- Clinical trials for cancer treatment and supportive care - Evaluation of new oncological therapies and digital health delivery	- Enhanced skills in implementation of new cancer care protocols - Participation in innovative research and education initiatives
Community Health	- Research and educational collaborations funded by the Navicent Health Foundation - Grants for projects improving community health status	- Development of community programs and capital health projects - Research supporting population health and preventive initiatives	- Opportunities for leadership in public health research - Expanded community outreach and engagement experience

Professional Development Programs

Department	Affiliations	Professional Development Programs
Cardiology	ISO 9001:2015, DNV GL Accreditation	Quality Management, Clinical Excellence
Neurology	DNV GL Primary Stroke Center Certification	Stroke Care Training
Bariatric Surgery	Metabolic and Bariatric Surgery Accreditation	Bariatric Care Training, Accreditation Workshops
Breast Cancer	National Accreditation Program for Breast Centers	Breast Cancer Research Training, NAPBC Workshops
Heart Failure	Heart Failure Accreditation	Heart Failure Management Training
General Medicine	ISO 9001:2015, Magnet Recognition	Nursing Excellence Training, Quality Improvement Programs
Trauma Center	Nationally Verified Level 1 Trauma Center	Trauma Care Training, Emergency Response Workshops

Certification and Accreditation Programs

Department	Certification/Accreditation	Accreditation Body
Cardiac Rehab	Cardiac Rehab Certification	Not Specified
Cardiology	Chest Pain with PCI Accreditation	Not Specified
Graduate Medical Education	ACGME Accreditation	Accreditation Council for Graduate Medical Education (ACGME)
Laboratory	College of American Pathologists Accreditation	College of American Pathologists (CAP)
Laboratory-Blood Bank	AABB Accreditation	American Association of Blood Banks (AABB)
Oncology	Commission on Cancer Accreditation	American College of Surgeons (Commission on Cancer)
Rehabilitation	Commission on Accreditation of Rehabilitation Facilities (CARF)	CARF International
Sleep Lab	Sleep Lab Services Accreditation	Accreditation Commission for Health Care (ACHC)
Arrhythmia	Atrial Fibrillation Accreditation	Not Specified
Diabetes Education	Diabetes Education Accreditation Program	Not Specified
Trauma	Level I Trauma Center Verification	American College of Surgeons (ACS)
Imaging/Radiology	ACR Accreditation	American College of Radiology (ACR)

Internship and Observation Programs

Department	Internship/Observation Opportunity	Eligibility	Duration / Schedule	Paid/Unpaid	Notes
Behavioral Health	Nursing Internship	Nursing Students	Varies	Varies
Care Coordination	Nursing Internship	Nursing Students	Varies	Varies
Cardiac Care	Nursing Internship	Nursing Students	Varies	Varies
Children’s Hospital - Child Life Services	Child Life Internship	College/University Students	16 weeks, 640 hours	Unpaid	Fall/Spring only, rotations in Pediatrics, Pediatric Surgery, Critical Care, Hem/Onc, Emergency, etc.
General (across hospital)	Medical Student Intern (R.E.A.C.H. Program)	Medical Students, Adolescents interested in healthcare	Varies	Paid
General (clinical & non-clinical)	Key Internship Program (with Wesleyan College)	Students	Varies	Paid	Clinical and non-clinical positions available
General (non-clinical)	College Internship	College Students	7-10 weeks, full-time/part-time (summer)	Paid	Application deadline May 30, 2025
General (across hospital)	Shadowing/Observation	Students, Observers with sponsorship	Varies	Unpaid	Must follow department and Volunteer Services policies
Pediatric Critical Care	Child Life Internship Rotation	Child Life Interns	6 weeks (part of 16-week internship)	Unpaid
Pediatric Surgical/Procedural Center	Child Life Internship Rotation	Child Life Interns	6 weeks (part of 16-week internship)	Unpaid
Pediatric Emergency Center	Child Life Internship Rotation	Child Life Interns	Rotation (part of 16-week internship)	Unpaid
Hematology/Oncology Clinic	Child Life Internship Rotation	Child Life Interns	Rotation (part of 16-week internship)	Unpaid
Infusion Center	Child Life Internship Rotation	Child Life Interns	Rotation (part of 16-week internship)	Unpaid
Child Advocacy Center	Child Life Internship Rotation	Child Life Interns	Rotation (part of 16-week internship)	Unpaid
General Pediatrics	Child Life Internship Rotation	Child Life Interns	6 weeks (part of 16-week internship)	Unpaid
NNICU	Child Life Internship Rotation	Child Life Interns	Rotation (part of 16-week internship)	Unpaid

Hospital Academic Awards and Achievements

Department	Award	Year	Awarding Organization	Description
Hospital Leadership/Nursing	GHA Lifetime Achievement Award	2021	Georgia Hospital Association	Honoring Dawn Cole, RN, MSN, retired Associate Chief Nursing Officer for a lifetime of service and advocacy, especially for pediatric patients.
Patient Safety & Quality	Patient Safety and Quality Award	2023, 2025	Georgia Hospital Association	For initiatives such as preventing VTE, reducing falls, infection prevention, and radiology regimens improving patient safety.
Patient Safety & Quality	Circle of Excellence Award	2023	Georgia Hospital Association	For earning three or more Patient Safety Awards in the past five years, demonstrating sustained commitment to quality and safety.
Cardiac Care	ACC Triple Crown of Heart Accreditations	2019	American College of Cardiology	First hospital in Georgia accredited for Chest Pain Center with Primary PCI, Heart Failure, and Atrial Fibrillation with EPS programs.
Diversity, Equity & Inclusion	Equity of Care Award	2018	American Hospital Association	For efforts to reduce health care disparities and advance diversity and inclusion in alignment with national goals.

Hospital Specialization and Expertise Opportunit

Department	Residency & Fellowship Program
Endocrinology	Residency Training Rotation
Cardiology	Residency Training Rotation
Pulmonary Medicine	Residency Training Rotation
Infectious Disease	Residency & Fellowship Program
Critical Care Medicine	Residency Training Rotation (ICU Experience)
Geriatric Medicine	Fellowship Program
Hospice/Palliative Medicine	Fellowship Program
Internal Medicine	Residency Program
Micrographic Surgery & Dermatological Oncology	Fellowship Program
Research	Research Opportunities (All Residents)

Hospital Residency and Assistantship Programs

Department	Icon	Residency/Fellowship Program
Cardiology		Residency rotation & training
Critical Care Medicine		Residency rotation & training
Dermatological Oncology		Micrographic Surgery & Dermatological Oncology Fellowship
Emergency Medicine		Residency
Endocrinology		Residency rotation & training
Family Medicine		Residency
Geriatric Medicine		Fellowship
Hospice & Palliative Medicine		Fellowship
Infectious Disease		Fellowship
Internal Medicine		Residency
Obstetrics and Gynecology		Residency
Pediatrics		Residency
Pulmonary Medicine		Residency rotation & training
Surgery: Critical Care		Fellowship

What are the activities of the hospital for patients without insurance?

Department / Service	Support Option	Details
Financial Assistance	Full/Partial Financial Assistance	Available to uninsured, underinsured, or ineligible for government program; based on financial need, reduced payments or free care may be available.
Financial Assistance	Application Process	Patients or legal guarantors may request assistance at any time before or during the billing process; evaluation and determination provided after application.
Uninsured Discount	Automatic Discount	Uninsured patients receive a 50% discount off gross charges on all medically necessary services; applied automatically.
Payment Plans	Installment Payment Options	Available for patients unable to pay bill in full; can be arranged with billing office.
Emergency Care	Care Guarantee	Emergency services are provided regardless of ability to pay or insurance status.
Financial Counseling	Coverage Assistance Services Team	Interviews for uninsured patients with large balances to identify possible eligibility for Medicaid or alternative coverage options.
Coverage Assistance	Guidance on Alternative Health Insurance Options	Support in exploring and applying for Medicaid or other government programs if potentially eligible.
Discounted Services	Reduced Charges for Medically Necessary Care	Discounted billing and financial assistance applies to medically necessary services for those who qualify.
Collection Activity	Assistance Opportunity During Collections	Patients are referred to financial assistance if unable to pay during collections; collections paused upon application submission.
Information & Resources	Financial Aid Information Website	Online access to financial assistance program details, applications, and patient policies.

Hospital Research Collaborations

Department	Partner Institution / Lab	Collaboration Description	Affiliated University or Research Center
Advanced Technology Development	Advanced Technology Development Center (ATDC)	Partnered to promote the development of health technologies and startups in central and south Georgia.	Georgia Institute of Technology
Analytics & Healthcare Operations	GE Healthcare	Collaborated to implement advanced analytics for clinical and financial outcomes, aiming to improve healthcare delivery and reduce costs.	GE Healthcare
Medical Education	Mercer University School of Medicine	Strong partnership for academic initiatives, clinical training, and joint research; primary site for medical student education and residency programs.	Mercer University

Mentoring and Consultancy in Hospital Education

Department	Mentorship/Advisory Program	Structure	Eligibility	Duration	Special Tracks/Notes
Leadership	Leadership Mentoring Network	Biannual cohorts; mentees matched with mentors based on background; virtual meetings	Recent graduates, trainees, or early-career professionals; mentors require 5+ years’ experience	6 months	Up to 300 mentees per year; focus on executive presence, critical thinking, and career clarity
Nursing/Clinical	Career Mentoring Program	Long-term structured mentoring; participants matched; engagement surveys at 30 days, midpoint, and close	New employees, early-career nurses, recent graduates	Varies (long-term)	Integrated with flash mentoring for targeted, short-term guidance
Nursing/Clinical	Flash Mentoring	On-demand, goal-oriented single sessions; instant connections	Open to all staff	Single session	Provides focused, specialized advice; can supplement long-term mentoring
General Staff	Mentor Match	Self-matching system; mentees select from suggested mentors	All employees, including recent graduates and trainees	6 months (extendable)	Supports retention and career mobility; easy access for any career stage
Facilities Management	Mentorship Program	Mentees connect with experienced professionals in the field	New professionals, students	Not specified	Focus on skills development for healthcare facilities management
Long Term Care	National Mentoring Program	Structured, national-level mentoring for emerging leaders	Professional members in long-term care	Not specified	Leadership development focus

Medical Center, Navicent Health Nearest Places

Hotels

0.5 km

4.7

Hotel Forty Five, Macon, A Tribute Portfolio Hotel

Fitness Center, Two Event Venues, Three Dining Outlets including Loom restaurant, Hightales Rooftop Bar, Reckon Coffee & Wine Bar

0.6 km

4.6

1842 Inn

Historic charm, Comfortable rooms

0.8 km

4.5

Hilton Garden Inn Macon

Fitness Center, Indoor Pool, Restaurant

0.9 km

4.4

TownePlace Suites by Marriott Mercer University Macon

Extended Stay, Kitchenette, Fitness Center

0.6 km

4.6

The 1842 Inn

Boutique, Historic, Complimentary Breakfast

1.0 km

4.3

Hotel Macon

Historic hotel, Central location

Florists and Gift Shops

On-site (Main Lobby)

4.5

Gift Garden

Fresh Flowers, Silk Arrangements, Gift Baskets, Balloons, Greeting Cards, Jewelry, Infant Clothing, Specialty Gifts

0.8 km

4.3

PETALS, FLOWERS & MARKET

Fresh Flowers, Custom Flower Design, Delivery Services

0.9 km

4.2

Jean and Hall Florists

Flower Delivery, Floral Arrangements

On-site

4.1

Hospital Gift Shop

Get Well Gifts, New Baby Items, Fresh Flowers, Gourmet Baskets, Books, Games

Food and Restaurant

0 m

AllSpice Café

Cafeteria, American, Breakfast, Lunch, Dinner

0 m

ACE Sushi @ Atrium Health Navicent

Sushi, Japanese

50 m

Carmella Joe´s/Starbucks

Coffee, Snacks

150 m

CREATE Café

Breakfast, Lunch, American

210 m

Ribbons Cafe

Cafe, American, Lunch

900 m

4.7

Grow Fresh Local Food

Healthy, Local, American

Pharmacies

0 km

Medical Center Of Central Georgia Inpatient Pharmacy

24-hour hospital pharmacy, inpatient medication support, prescription services

0.18 km

4.8

Graves Pharmacy

Prescription services, free delivery, medication synchronization, therapy management, mobile app, refill reminders

0.7 km

Triad Isotopes 11

Specialty compounding services, isotopes for nuclear medicine, prescription services

0.96 km

Pharmerica Pharmacy 4155

Long-term care pharmacy, prescription fulfillment, medical supplies

1 km

U Save Pharmacy 13

Prescription services, over-the-counter medications, patient counseling

1 km

CVS Pharmacy 2472

Retail pharmacy, prescription services, health products, immunizations

Taxi and Transportation

Within 1 km

4.7

Uber Macon

On-demand rides (UberX, UberXL), 24/7 service, upfront pricing, business travel, airport transportation

Approx. 0.9 km

3.8

Yellow Cab

Traditional taxi service, local trips, phone dispatch

Approx. 0.7 km

4.2

KD Taxi Service

On-call taxi services, local and regional rides

Approx. 0.9 km

4.5

F M Travel Tour

Charter and tour service, group transportation

Approx. 0.9 km

4.6

Let´s Go Racing Tours

Tour service, event and group transportation

Approx. 0.8 km

4.4

Wynn Limo

Limo service, luxury transportation, local and regional rides

ATMs and Banks

0 m

CGR Credit Union ATM – Main Hospital Atrium Health Navicent

ATM, surcharge-free for CGR and partner network cards, 24/7 access

170 m

CGR Credit Union Navicent Health Branch ATM

Full-service banking, ATM, account assistance, cash withdrawal

420 m

4.2

American Express ATM

Cash withdrawals, balance inquiries, accepts global cards

750 m

3.8

Piedmont Macon Main Hospital ATM

ATM, accessible inside hospital, 24-hour access

950 m

4.1

SunMark Community Bank ATM

ATM, deposits, withdrawals, balance checks

980 m

4.3

Robins Financial Credit Union ATM

ATM, surcharge-free access for members, 24/7, accepts co-op cards

Parking Lots

0 km (on-site)

Atrium Health Navicent Parking Decks

Electric car charging stations, bike racks

Approx. 0.7 km

Multibank

Not specified

Approx. 0.9 km

Mulberry Street Parking

Shuttle service available

Shopping Malls

0.2 km

Food As Medicine Market

Specialized food pantry, fresh food, nutrition education, SNAP enrollment support, Food Farmacy (by provider referral)

0.7 km

4.7

Atrium Health Navicent Wellness Center (Downtown Macon Gym)

Group fitness classes, yoga, cycle, Pilates, aqua fitness, boot camps, medical fitness facility, exercise physiologists

1.0 km

4.8

Mulberry Market (Downtown Farmer’s Market in Tattnall Square Park)

Farmers market, local produce, artisanal foods, crafts, community events

Stationery and Copying Services

0.3 km

ARC Document Solutions

Printing, Scanning, Equipment & Supplies

0.9 km

4.8

A Plus Print Shop

Full-service print shop, posters, flyers, postcards, business cards

1.0 km

4.9

Minuteman Press

Design, printing, copying, signs, banners, promotional products

Car Rental

0.9 km

4.1

Enterprise Rent-A-Car

Spouse/domestic partner drives free, additional drivers $15/day

0.8 km

3.8

Avis Car Rental

Convertibles, pickup trucks, minivans

0.7 km

3.9

Hertz

Various car options

Patient Experiences

✅ Summary of Positive Reviews

Many reviewers have praised the Medical Center, Navicent Health, for its efficiency and professionalism, particularly in the emergency room. One patient shared how they were pleasantly surprised by the speed at which they were attended to and the friendly manner of the staff. They reported being seen promptly, tests conducted efficiently, and being discharged all within a reasonable timeframe. This highlights the competency and attentiveness of both the nurses and the doctors, leaving patients with a positive experience and a willingness to return if needed.

❌ Summary of Negative Reviews

Several negative reviews indicate dissatisfaction with the overall care and responsiveness of the facility. Concerns were raised about the staff´s negligence and the lack of urgency in patient care, with one review particularly highlighting a heartbreaking incident involving poor decision-making. The recurring themes include poor bedside manner, inadequate sanitation, and insufficient attention from certain staff members, which resulted in prolonged and painful experiences for patients and their families. These issues suggest a need for improved protocols and staff training to ensure a higher standard of patient care and communication.

Working Hours

Emergency Department

Open 24 hours daily

Outpatient Services

Monday - Friday: 8:00 AM - 5:00 PM

Laboratory Services

Monday - Friday: 7:00 AM - 6:00 PM

Diagnostic Testing

Monday - Friday: 8:00 AM - 5:00 PM

Department Phones

Department	Icon	Phone
Cardiology
Children’s Services
Emergency Department
Laboratory (Cardiac Cath Lab)
Neonatology
Neurology (EEG, Neurology)
Oncology (Cancer)
Orthopedics
Primary Care
Radiology
Rehabilitation
Surgery (Surgical Institute)		478-633-1458
Women´s Services

Language and Translation Services

English
Spanish
Over 200 languages via phone/video interpreting

Medical Center, Navicent Health

NPI Number : 1043270564

777 Hemlock St, Macon, GA 31201

+1 (478) 633-1000

navicenthealth.org

Departments

Primary Care

Outpatient Diagnostic Services

Comprehensive Rehabilitation

Home Health Care

Hospice Care

General Surgery

Appointment Information

Visiting Hours

Important Doctors

Dr. Thomas

Dr. Jorgensen

Dr. Pope

Dr. Floyd

RB

DC

WD

JE

WF

JG

LH

JJ

Medical Center, Navicent Health Information

Management and Leadership Team

Average Salary

Support Programs for Patients

Payment Plans

Cost Consulting

Hospital for patients with disabilities or special needs

Digital Health Services

Collaborations / Educational Programs

Collaborative Research Projects

Professional Development Programs

Certification and Accreditation Programs

Internship and Observation Programs

Hospital Academic Awards and Achievements

Hospital Specialization and Expertise Opportunit

Hospital Residency and Assistantship Programs

What are the activities of the hospital for patients without insurance?

Hospital Research Collaborations

Mentoring and Consultancy in Hospital Education

Medical Center, Navicent Health Nearest Places

Hotels

Hotel Forty Five, Macon, A Tribute Portfolio Hotel

1842 Inn

Hilton Garden Inn Macon

TownePlace Suites by Marriott Mercer University Macon

The 1842 Inn

Hotel Macon

Florists and Gift Shops

Gift Garden

PETALS, FLOWERS & MARKET

Jean and Hall Florists

Hospital Gift Shop

Food and Restaurant

AllSpice Café

ACE Sushi @ Atrium Health Navicent

Carmella Joe´s/Starbucks

CREATE Café

Ribbons Cafe

Grow Fresh Local Food

Pharmacies

Medical Center Of Central Georgia Inpatient Pharmacy

Graves Pharmacy

Triad Isotopes 11

Pharmerica Pharmacy 4155

U Save Pharmacy 13

CVS Pharmacy 2472

Taxi and Transportation

Uber Macon

Yellow Cab

KD Taxi Service

F M Travel Tour

Let´s Go Racing Tours

Wynn Limo