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Mercyhealth Javon Bea Hospital

2.2 (497)

Mercyhealth Javon Bea Hospital at 2400 N Rockton Ave, Rockford, was established as Rockford Hospital in 1855 and became part of Mercyhealth after a 2014 merger. The Rockton Avenue location holds 94 beds and serves as a Level II Trauma Center. The hospital has earned the Malcolm Baldrige National Quality Award and Magnet Recognition, with popular specialties including trauma care, women’s and children’s services, and pediatrics.

NPI Number : 1629118609

2400 N Rockton Ave, Rockford, IL 61103

+1 (815) 971-5000

mercyhealthsystem.org

Get Directions

Departments

Outpatient Surgery

Family Medicine

Pediatrics

Cancer Care

Pain Management

Orthopedic Care

Appointment Information

Department	Online Appointment	Phone Scheduling	Walk-in Availability	Same-day Appointments
Family Medicine	Available for some providers via website	Call main hospital or provider	Possible, check provider	Check availability, urgent care options exist
Emergency Department	Not applicable	Not needed	24/7 walk-in	Always available
Orthopedics	Available for some providers via website	Call main hospital or provider	Possible, check provider	Check availability, urgent care for injuries
Outpatient Surgery	Consultation online for some providers	Call main hospital or provider	No	Not typical, call to check
Cancer Care	Available for some providers via website	Call main hospital or provider	No	Usually by appointment only
Pediatrics	Available for some providers via website	Call main hospital or provider	Possible, check provider	Check availability, urgent care options exist
Pain Management	Available for some providers via website	Call main hospital or provider	No	Usually by appointment only
Urgent Care	Online queue registration, not a reservation	Call urgent care center	Walk-in accepted	Same-day care for minor illnesses and injuries

Visiting Hours

Department	Online Patient Visitation Options	Scheduling Patient Visits by Phone	Walk-in Patient Visits	Same-day Patient Visitation	General Notes
All Departments	MyChart Evisit (7 am-7 pm) and appointment scheduling online	Appointment requests via provider’s office by phone; details provided after online request	Allowed during hospital visiting hours (7 am-7 pm); must check in at main entrance reception with ID; visitor entrance closed weekends/holidays (use ER entrance)	Possible if online or phone slots are available, or via MyChart Fast Pass waitlist for cancellations	Visitors must be 18+; mask policies/restrictions may apply; see guidelines for details
Cardiology	MyChart appointment scheduling and Evisit available for established patients	Scheduling via provider’s office phone	Can visit during regular visiting hours (7 am–7 pm)	Based on appointment availability and Fast Pass notification if slot opens	Identification required at check-in; visitors 18+ only
Pediatrics	MyChart appointment scheduling and Evisit for non-urgent consults	Phone scheduling through provider’s office	Allowed during visiting hours; ER entrance on weekends/holidays	Fast Pass or online availability for same-day visits	All visitors subject to main visitor policies
Family Medicine	MyChart appointment/Evisit options for current patients	Call office to request or confirm appointment	Walk-ins possible within visiting hours; ID required	Yes, if appointment slot opens via Fast Pass or online	All standard visitation guidelines apply
Orthopedics	MyChart online scheduling and Evisit for follow-up or consult	Phone scheduling with orthopedic office	Entry allowed during visiting hours; must check in	Possible if immediate appointments are shown online or via Fast Pass	Strict adherence to visitor check-in policy
Cancer Care	MyChart online scheduling for current patients	Phone scheduling available	Walk-in visitors during 7 am–7 pm hours	Same-day as available via MyChart or cancellation waitlist	Visitor age and mask policies enforced
Women´s and Children´s	Online scheduling and Evisit through MyChart	Call to confirm or schedule visits	Use the specific Women´s and Children´s entrance when available	Via Fast Pass waitlist or if immediate slots found online	Check entrance availability on weekends/holidays

Important Doctors

Mercyhealth Javon Bea Hospital Information

Management and Leadership Team

Name	Title	Department	Responsibilities
Javon R. Bea	President, Chief Executive Officer, Chief Operating Officer	Executive Administration	Overall hospital operations, strategic vision, merger integration, facility development
Ladd Udy	Vice President	Development Foundation	Foundation operations, philanthropic initiatives
Jennifer Johns, CFRE	Director	Development Foundation	Foundation management, fundraising activities
Jackie Lee	Coordinator	Community Development Foundation	Community outreach, foundation coordination
Jacob Urbelis	Coordinator	Community Development Foundation	Community outreach, foundation coordination

Average Salary

Department	Common Procedures/Consultations	Average Fees & Pricing Structure	Cost Variation Factors	Financial Assistance & Insurance Options
Cardiology	Consultation Echocardiogram Stress Test Cardiac Catheterization	Consultation: $200-$500 Echocardiogram: $1,200-$2,000 Stress Test: $900-$1,700 Catheterization: $6,000-$15,000	Procedure complexity Type of specialist Inpatient vs outpatient Use of advanced imaging	Insurance accepted (Medicare, Medicaid, private) Financial assistance for uninsured Payment plans available Discounts for self-pay
Neurology	Neurology Consultation EEG MRI Brain Stroke Care	Consultation: $250-$600 EEG: $800-$1,400 MRI Brain: $2,000-$3,600 Acute stroke care: $10,000-$45,000	Specialist involvement Length of monitoring Emergency interventions Use of advanced diagnostics	Insurance accepted (Medicare, Medicaid, private) Financial assistance for uninsured Payment plans available Discounts for self-pay
Oncology	Initial Consultation Chemotherapy Infusion Radiation Therapy Outpatient Cancer Care	Consultation: $300-$700 Chemotherapy Session: $2,000-$8,000 Radiation Therapy: $7,000-$20,000 (course) Lab tests/Imaging: $300-$2,500	Medication and regimen Number of sessions Cancer type & staging Multidisciplinary team care	Insurance accepted (Medicare, Medicaid, private) Financial assistance for uninsured Payment plans available Discounts for self-pay
Orthopedics	Orthopedic Consultation X-ray Joint Replacement Surgery Outpatient Physical Therapy	Consultation: $220-$550 X-ray: $150-$350 Knee/Hip Replacement: $20,000-$45,000 Physical Therapy: $120-$250/session	Surgery type Implant material Rehabilitation needs Duration of therapy	Insurance accepted (Medicare, Medicaid, private) Financial assistance for uninsured Payment plans available Discounts for self-pay
Outpatient Services	Specialist Consultation Blood Tests Ultrasound Minor Procedures	Consultation: $170-$400 Blood Test Panel: $60-$250 Ultrasound: $500-$950 Minor Procedure: $750-$2,200	Type of specialist Complexity of test/procedure Equipment used Length of appointment	Insurance accepted (Medicare, Medicaid, private) Financial assistance for uninsured Payment plans available Discounts for self-pay

Support Programs for Patients

Department/Service	Special Program/Benefit	Description	Eligibility/Access
Financial Assistance	Mercyhealth Financial Assistance Program	Reduced or free hospital services and payment plans for low-income or uninsured patients	Application required; based on income and insurance status
Financial Assistance	Patient Financial Counselors	Direct guidance and support for applying to financial aid programs	Available at all Mercyhealth locations; phone and online options
Insurance/Health Plans	MercyCare Health Plans	Affordable insurance coverage options for qualifying individuals and families	Open enrollment; income-based eligibility for certain plans
In-home Care	Home Health Services	Medical care and support at home for chronic illness, rehab, or long-term care needs	Physician referral; financial assistance may apply
Palliative Care	Hospital-based Palliative Care	Supportive care and symptom management for serious illness	Referral-based; financial assistance available for eligible patients
Outpatient/Community	Adult and Child Day Care Programs	Day care services supporting patient independence and caregiver respite	Subject to availability; financial aid options may apply
Social Work	Social Support and Resource Coordination	Help with social services, community resources, counseling, and long-term support planning	Available for patients requiring assistance; low-income prioritization

Payment Plans

Payment Plan Option	Details	Eligibility	Contact/How to Enroll
Standard Installment Plan	- Under $500: 3-4 months to pay - $501-$5000: 9-11 months to pay - Over $5001: 12-18 months to pay - Minimum monthly payment: $25	All patients with a balance due	Contact Customer Service or set up online
CareCredit Interest-Free Financing	- Subject to credit approval - Minimum monthly payments required - Apply online, by phone, or text	Credit approval required	Apply at carecredit.com/Mercyhealth Call 855.925.3009 Text MERCY to 24553
Flexible Payment Structures & Financial Assistance	- Customized payment arrangements - Reduced or free services for eligible patients - Discounts for uninsured Illinois residents meeting income requirements	Uninsured or underinsured patients Must meet income/eligibility criteria	Call 866.269.7115 or 608.741.7630 Request application at hospital reception or via MyChart Email: custserv@mhemail.org

Cost Consulting

Department	Financial Counseling Services	Guidance on Treatment Costs	Available Financial Support Options	Contact Information / How to Apply
Patient Financial Counseling	Patient Financial Counselors (PFC) available for personalized assistance; help with understanding billing, insurance, and financial responsibility	Guidance provided before care starts; counselors can estimate treatment costs and discuss payment expectations up front	Financial Assistance (Community Care) Program; sliding scale, discounts, or free care for eligible patients; guidance in accessing Medicaid/Marketplace options; payment plans; help finding other government/charitable resources	Call 866.269.7115 or 608.741.7630 Email: custserv@mhemail.org Visit main hospital reception desks or MercyCare Building, Mon-Fri 8am-4:30pm Apply online via MyChart or through Financial Assistance Application form
Billing Office	Assistance from Customer Service Representatives (CSR) for billing questions and payment options	Will discuss your bill and insurance coverage; explain charges and anticipated out-of-pocket costs	Long-term payment plans; support in applying for financial aid or insurance coverage	Call numbers listed above Inquire at main hospital or by email

Hospital for patients with disabilities or special needs

Accommodation	Details	Department A-Z
Physical Accessibility	State-of-the-art facility with modern equipment, hospital campus upgrades, accessible entrances including ER entrance, and renovated spaces to support mobility needs.	All Departments
Assistive Devices	Availability of equipment and support aids for patients requiring mobility or communication assistance (wheelchairs, etc.).	All Departments
Communication Aids	Access to communication support for patients with hearing, speech, or vision challenges; inclusive communication policies in place.	All Departments
Priority Services	Inclusive care practices with disability accommodation prioritized in service delivery; commitment to diversity, equity, and inclusion.	All Departments
Staff Training for Inclusive Care	Ongoing disability inclusion education and training provided to staff; Disability Resources Council develops equity strategies; focus on inclusive care and patient interaction.	All Departments
Disability Inclusion Policies	Active promotion of a disability-inclusive environment and equal opportunity in patient care and workforce; recognized for inclusion practices.	All Departments
Application and Interview Assistance	Assistance available for application or interviewing processes for those needing accommodations.	Human Resources

Digital Health Services

Department	Digital Health Service	Description	How it Supports Patient Care
Primary Care	Online Scheduling	Patients can book appointments and manage visits through the hospital´s online portal.	Enhances accessibility, reduces wait times, and allows patients to plan care efficiently.
Primary Care	MyChart Patient Portal	Secure platform for patients to access lab results, visit summaries, medication lists, billing, and health education.	Empowers patients to manage their health, communicate with providers, and access continuous care and follow-up.
Specialty Care	Telehealth Visits	Virtual appointments for follow-ups, chronic disease management, medication reviews, and consultations.	Improves access for patients with mobility, transportation, or distance barriers; supports continuity of care.
Family Medicine	Online Consultation Platform	Send secure messages to care teams, request prescription refills, and receive health advice remotely.	Supports timely medical advice, remote care interventions, and reduces unnecessary in-person visits.
Pediatrics	Remote Monitoring Tools	Devices and connected solutions to track vital signs, blood pressure, and chronic condition data from home.	Allows for ongoing monitoring, early intervention, and personalized care adjustments without hospital visits.
Orthopedics	Telemedicine Follow-Up	Video check-ins for post-surgery and physical therapy progress.	Enables continuous rehabilitation guidance and timely response to complications.
Oncology (Cancer Care)	Virtual Second Opinions	Secure video and document sharing for second opinions and care planning.	Improves access to specialist expertise and collaborative care planning from home.
Outpatient Services	Digital Health Education	Online resources, tutorials, and personalized education modules via the patient portal.	Supports better self-management and informed decision-making in outpatient care.
Pharmacy	Online Prescription Refills	Patients request and track medication refills through the portal.	Enhances medication adherence and reduces pharmacy wait times.
All Departments	Secure Messaging	Two-way communication for ongoing provider-patient dialogue, lab result discussion, and e-visits.	Maintains continuous care, enables early intervention, and closes care gaps for all patients.

Collaborations / Educational Programs

Department	Program Name / Type	Details
Cardiology	Clinical Rotations	Opportunities for medical students to participate in supervised clinical rotations in Cardiology as part of their core and elective training.
Diagnostic Medical Sonography	School of Diagnostic Medical Sonography	CAAHEP-accredited, 15-month certificate program; over 10 unique clinical experiences; academic classes, hands-on clinical training; annual cohort starts in January.
Emergency Medicine	Clinical Rotations	Medical student rotations available in Emergency Medicine, providing exposure to acute care in a hospital setting.
Internal Medicine	Internal Medicine Residency / Rotations	Comprehensive training program for residents; supervised clinical rotations for medical students; didactic sessions, seminars, practical bedside training.
Nursing	Nursing Student Clinical Rotations / Job Shadowing	Rotation placement assistance for nursing students; clinical experiences with patient care teams.
Physician Assistant	PA Student Clinical Rotations	Rotation placement assistance and supervised practical training for physician assistant students in various departments.
Primary Care	Clinical Rotations	Rotations offered in Primary Care, including outpatient and inpatient experiences.

Collaborative Research Projects

Department	Research Project	Clinical Trial/Treatment/Device	Impact on Healthcare Professionals’ Advancement
Cardiology	Multi-site industry and investigator-initiated clinical trials	Participation in new therapeutics and device studies for cardiovascular care	Increases exposure to leading-edge treatments and research protocols, enhances professional development in evidence-based care
Neurology	Acute Ischemic Stroke Stem Cell Regeneration Study (first US site for Redasemtide trial)	Redasemtide investigational medicine for acute ischemic stroke, focusing on tissue regeneration using patient’s own stem cells	Enables neurologists to participate in groundbreaking regenerative medicine research, enhances collaboration with pharmaceutical research teams, grows expertise in stroke management and innovative therapies
Neurosurgery	First in Midwest to implement novel aneurysm treatment device	SEAL™ IT device for aneurysm repair	Provides surgeons with first-hand experience of new medical devices, improves technical skills, bolsters reputation as regional innovators in neurovascular surgery
Research & Innovation	System-wide research pipeline for clinical trials and medical device innovation	Support for industry-sponsored trials, investigator-initiated and graduate medical education studies; participation in early-stage healthcare innovation incubators	Expands research leadership opportunities, promotes collaboration with industry, supports continuous education in medical advancements and innovation methodologies

Professional Development Programs

Department	Affiliated Professional Organizations	Professional Development Programs Available
Critical Care	American Association of Critical Care Nurses	Beacon Award for Excellence, specialty training, continuing education
General Nursing	American Nurses Credentialing Center	Magnolia Recognition, clinical ladder programs, specialty certifications, workshops, and conferences
Oncology	National Accreditation Program for Breast Centers (American College of Surgeons)	Accredited breast center training, national symposia, continuing education
Organizational Excellence	Malcolm Baldrige National Quality Award (NIST)	Baldrige Criteria training, leadership development, performance excellence workshops
Quality Improvement	National Committee for Quality Assurance	HEDIS reporting, quality improvement seminars, NCQA-certification training
Stroke Center	DNV GL – Healthcare	Comprehensive stroke center certification, stroke team advanced training
Surgical Services	American College of Surgeons	Best practices seminars, accreditation programs, surgical skills workshops
Social Services	American Hospital Association	Dick Davidson NOVA award-related programs, community outreach training
Transplant Services	University of Wisconsin Organ and Tissue Donation	Award of Hope based training and education events

Certification and Accreditation Programs

Department	Certification	Accreditation Body
Diagnostic Medical Sonography	Certificate Program	CAAHEP
Radiography	Certificate Program	JRCERT

Internship and Observation Programs

Department	Internship / Observation Opportunity	Description	Eligibility / Requirements	Location
Allied Health	Occupational Therapy Internship	Opportunities available for occupational therapist students to gain practical experience in pediatric and adult therapy settings.	Enrollment in an accredited allied health program; affiliation agreements may be required.	Javon Bea Hospital-Rockton, Rockford, IL
General Hospital	Intern Program	Hands-on, practical internship experience in various hospital departments, including support services and clinical roles.	Current student in relevant program. Application required.	Javon Bea Hospital-Rockton, Rockford, IL
Nursing	Student Nurse Intern	Student Nurse Interns float to various inpatient units and procedural departments; gain experience under RN supervision, provide patient care, and reinforce clinical theory.	Must be in last year of nursing program; minimum 24 hours/month; day, evening, or night shifts; weekend and holiday availability may be required.	Javon Bea Hospital-Rockton, Rockford, IL
Nursing	Student Nurse Externship/Float Pool	Rotational assignments through multiple nursing units to develop clinical skills in a supportive environment.	Enrollment in nursing program; specific requirements may apply.	Javon Bea Hospital-Rockton, Rockford, IL

Hospital Academic Awards and Achievements

Department	Award	Awarding Organization	Year
Construction/Facilities	Project of the Year – Constructech Vision Awards	Constructech Magazine	2018
Stroke Team	Shield of Excellence Award	Internal/Undisclosed	2025
Cardiology/General Hospital	Get With The Guidelines Award	American Heart Association	2024
Administration (President/CEO)	MGMA Harwick Innovation Award	MGMA	2019

Hospital Specialization and Expertise Opportunit

Department	Icon	Residency/Specialty Training	Notes
Family Medicine		Family Medicine Residency Program	ACGME-accredited, three years; includes inpatient/outpatient training, simulation center, research opportunities, H-1B visa support
Internal Medicine		Internal Medicine Residency Program	ACGME-accredited, three years; affiliated with University of Illinois College of Medicine; includes didactics and wellness support

Hospital Residency and Assistantship Programs

Department	Program Name	Duration	Accreditation	Main Training Site	Visa Support
Family Medicine	Family Medicine Residency Program – Rockford	3 years	ACGME	Mercyhealth Alpine Family Medicine, Javon Bea Hospital–Riverside	H-1B sponsorship
Internal Medicine	Internal Medicine Residency Program	3 years	ACGME	Mercyhealth Javon Bea Hospital – Rockton & Riverside campuses	Contact program

What are the activities of the hospital for patients without insurance?

Service/Support	Details
Financial Assistance Program	Available for uninsured Illinois residents who meet income requirements
Application Methods	Online, MyChart, downloadable form, hard copy by request
Request Hard Copy	Call 608.741.7630 or 866.269.7115, visit reception desk, MercyCare Building (M-F, 8am-4:30pm), email custserv@mhemail.org
Emergency Department	Open 24 hours a day, 7 days a week
Hospital Services	Provided regardless of ability to pay
Discounted Services	Available for hospital services to qualifying uninsured Illinois residents
Financial Counseling	Patient financial counselors available at all Mercyhealth locations
Payment Options	Various financial assistance and financing measures available
Information Contact	608.741.7630 or 866.269.7115

Hospital Research Collaborations

Department	Research Institution/Partner	Affiliated University/Research Center	Type of Collaboration
Neurosciences	Shionogi & Co. Ltd.	—	Industry-sponsored clinical trial (Redasemtide, stroke study)
Neurosciences	StemRIM Inc.	—	Collaborative clinical research (stem cell therapy for stroke)
Research & Innovation	Avia	—	Health system innovation cohort, partnerships for healthcare delivery innovation
Research & Innovation	The Innovation Institute	—	Health system innovation cohort, investment and incubation in healthcare innovation

Mentoring and Consultancy in Hospital Education

Department	Mentorship/Advisory Program	Structure for Trainees/Recent Graduates
Nursing	- Six-month residency program for new RNs - Six-month structured mentorship with experienced advisor - Focus on professional growth, stress management, career counseling	- New graduate nurses (<6 months experience) participate in year-long support: 6 months residency + 6 months mentorship - Advisor assists with skill development, adaptation, and professional advancement
Internal Medicine Residency	- Continuous mentorship throughout residency - Team-based learning and collaborative mentorship - Emphasis on refining communication and patient care skills	- Residents paired with mentors within program - Focus on evidence-based practice and team integration
Cardiovascular Disease Fellowship	- Mentorship integrated into fellowship experience - Support from Graduate Medical Education team - Collaboration and guidance throughout advanced training	- Fellows receive ongoing mentorship by program leadership and clinical faculty - Guidance in research and clinical excellence
Family Medicine Residency	- Robust mentorship embedded in training - Emphasis on teamwork, communication, simulation-based learning - Opportunities for scholarly and research mentorship	- Residents receive structured guidance from faculty mentors - Simulation labs, research support, and international experience encouragement
Allied Health/General	- Career advancement tools including mentorship - Opportunities for professional development via mentoring relationships	- New professionals and trainees have access to learning and mentorship resources for advancement

Mercyhealth Javon Bea Hospital Nearest Places

Hotels

0.6 km

8.2

Riverview Inn & Suites, Ascend Hotel Collection

River views, Free parking, Free WiFi, Complimentary breakfast, Fitness center, Pet-friendly

0.8 km

7.4

Capital O Clayton House Motel

Free parking, 24-hour front desk, Smoke-free rooms, Family rooms

1.0 km

7.8

Alpine Inn Rockford

Free WiFi, Free parking, Pet-friendly, Daily housekeeping

0.7 km

7.5

Rockford Inn & Suites

Free breakfast, Free WiFi, Free parking, 24-hour front desk

0.9 km

Super 8 by Wyndham Rockford

Free breakfast, Free WiFi, Free parking, Pet-friendly

1.0 km

7.1

Red Roof Inn Rockford

Free WiFi, Free parking, Pet-friendly, Accessible rooms

Florists and Gift Shops

Inside hospital

Boutique Merci Gift Shop

Gifts, flowers, cards, snacks, staffed by volunteers

0.85 km

Cherry Blossom Florist

Fresh flowers, hand delivery, floral arrangements

0.95 km

Flowers and Balloons by Haley

Fresh flowers, bouquets, balloons, local delivery

0.98 km

Pepper Creek

Flower arrangements, custom designs, local flower shop

0.99 km

The Flower Shop (FTD)

FTD florist, hospital flower delivery, call direct

Food and Restaurant

0 m

Mercyhealth Javon Bea Hospital Cafeteria

American, Grill, Made-to-order, Italian (Stone Hearth Pizza/Flatbread), Deli, Comfort Food

650 m

3.4

McDonald´s

Fast Food, Burgers, Breakfast

600 m

4.4

Ali Baba Mediterranean Cuisine

Mediterranean, Middle Eastern

850 m

4.1

Anna´s Pizza & Pasta

Italian, Pizza, Pasta

800 m

3.7

Subway

Sandwiches, Fast Food, Salads

750 m

3.7

Little Caesars Pizza

Pizza, Fast Food, Takeout

Pharmacies

Approx. 0.9 km

3.9

Mercyhealth Pharmacy–Riverside

Prescription refills, pharmacy services, patient counseling

Taxi and Transportation

0.7 km

4.4

Spee-Dee Transportation

24/7 service, wheelchair-accessible vehicles, medical transportation, airport transfers

0.8 km

4.6

Rockford Rides

Taxi, local rides, airport service, limousines, text and call booking

0.0 km

4.7

Uber (Rockford)

24/7 ride-hailing, upfront pricing, app-based booking, options for 4 or 6 passengers

0.0 km

4.1

Rockford Transit - Bus & Taxi Connection

Taxi connections, public transport buses (Routes: 16, 17, 06, 31, 41)

0.0 km

4.2

Mercyhealth Taxi Vouchers

Taxi fare vouchers for patients (ask at hospital registration)

0.9 km

4.5

24/7 Rockford Rides

On-demand taxi and ride-hailing, business travel, airport transfers

ATMs and Banks

0 km

Illinois Bank & Trust - ATM (Mercyhealth Javon Bea Hospital - Rockton Avenue)

24-hour ATM, Surcharge-free withdrawals for HTLF customers

0.73 km

Associated Bank ATM

ATM services, Account inquiries, Cash withdrawal

0.84 km

3.5

Chase Bank ATM

ATM services, Cardless access, Deposit, Withdrawal

0.97 km

4.5

Woodman´s Food Market ATM

ATM available, Cash withdrawal, Balance inquiry

0.92 km

4.1

US Bank ATM (Rockford)

ATM services, Cardless cash, Account overview

0.99 km

4.2

Goldenwest Credit Union - Shared ATM

ATM, Shared branching, Account services

Parking Lots

0 km

3.2

Mercyhealth Javon Bea Hospital-Rockton Onsite Parking

Onsite parking, accessible parking, patient drop-off

0.1 km

Mercyhealth Physician Clinic – Rockton Parking

Free parking, accessible spaces, adjacent to main hospital

0.2 km

3.8

Rockford Memorial Professional Building Parking

Parking lot, handicap spots, short-term and long-term parking, well-lit

Shopping Malls

On hospital campus

4.6

Mercyhealth Auxiliary Thrift Shop

Thrift shop with small furniture, antiques, collectibles, housewares, gently-used clothing, shoes, accessories, books, jewelry, linens, seasonal merchandise

On hospital campus

4.7

Boutique Merci Gift Shop

Gift shop offering unique gifts, flowers, stamps, cards, treats, patient comfort items

Approx. 0.7 km

4.2

Rockton Centre Shopping Center

Retail strip with Dollar General, laundromat, cell phone store, nail salon

Stationery and Copying Services

Approximately 1.4 miles, outside of the specified radius, but included for lack of closer options

Notebook Entertainment

Limited information available about printing services

Approximately 2.5 miles, outside the specified radius, but included for lack of closer options

Thrift-Remsen Printers

Sheet-fed commercial offset printing, quality printing products and services

Approximately 3.3 miles, outside the specified radius, but included for lack of closer options

Intuit Ad Designs

Advertising and possibly some printing services, but details are limited

Car Rental

0.9 km

4.4

Enterprise Rent-A-Car (Rockford N. Alpine Rd.)

Economy, Fullsize, Luxury, Minivans, SUVs, Pick-up service

1.0 km

4.1

Avis Car Rental (Rockford)

Wide selection of rental cars, Pick-up service available

1.0 km

4.2

Budget Rent a Car (Rockford - CherryVale Mall)

Cheap car rentals, Economy to full-size vehicles

Patient Experiences

✅ Summary of Positive Reviews

Currently, there are no positive reviews to summarize for Mercyhealth Javon Bea Hospital. All available reviews express significant dissatisfaction with the emergency room services, indicating a need for improvement in patient care and communication.

❌ Summary of Negative Reviews

The negative reviews for Mercyhealth Javon Bea Hospital highlight severe issues with the emergency room services. Common complaints include long wait times, lack of attention and care from the staff, and unprofessional behavior. Some patients report feeling neglected and receiving inadequate medical attention even in critical situations. The atmosphere is described as disorganized and lacking compassion, with staff appearing disengaged from their duties. Overall, reviewers express disappointment and caution against relying on this hospital for urgent medical needs.

Working Hours

Emergency Department

24 hours a day, 7 days a week

Outpatient Services

Varies by service; most outpatient services available Monday-Friday during business hours. Please call ahead for specific times.

Diagnostic Testing

Monday-Friday: 8 am-4:30 pm

Laboratory Services

Monday-Friday: 8 am-4:30 pm

Department Phones

Department	Phone
Emergency	815-971-5000
Laboratory	815-971-5098

Language and Translation Services

English
Spanish
Chinese (Mandarin)
German
Arabic
Russian
French
Vietnamese
Korean
Italian
Japanese
Ukrainian
Romanian
American Sign Language

Mercyhealth Javon Bea Hospital

NPI Number : 1629118609

2400 N Rockton Ave, Rockford, IL 61103

+1 (815) 971-5000

mercyhealthsystem.org

Departments

Outpatient Surgery

Family Medicine

Pediatrics

Cancer Care

Pain Management

Orthopedic Care

Appointment Information

Visiting Hours

Important Doctors

Pediatric Endocrinologist

Internal Medicine Physician

Anesthesiologist

Diagnostic Radiologist

Mercyhealth Javon Bea Hospital Information

Management and Leadership Team

Average Salary

Support Programs for Patients

Payment Plans

Cost Consulting

Hospital for patients with disabilities or special needs

Digital Health Services

Collaborations / Educational Programs

Collaborative Research Projects

Professional Development Programs

Certification and Accreditation Programs

Internship and Observation Programs

Hospital Academic Awards and Achievements

Hospital Specialization and Expertise Opportunit

Hospital Residency and Assistantship Programs

What are the activities of the hospital for patients without insurance?

Hospital Research Collaborations

Mentoring and Consultancy in Hospital Education

Mercyhealth Javon Bea Hospital Nearest Places

Hotels

Riverview Inn & Suites, Ascend Hotel Collection

Capital O Clayton House Motel

Alpine Inn Rockford

Rockford Inn & Suites

Super 8 by Wyndham Rockford

Red Roof Inn Rockford

Florists and Gift Shops

Boutique Merci Gift Shop

Cherry Blossom Florist

Flowers and Balloons by Haley

Pepper Creek

The Flower Shop (FTD)

Food and Restaurant

Mercyhealth Javon Bea Hospital Cafeteria

McDonald´s

Ali Baba Mediterranean Cuisine

Anna´s Pizza & Pasta

Subway

Little Caesars Pizza

Pharmacies

Mercyhealth Pharmacy–Riverside

Taxi and Transportation

Spee-Dee Transportation

Rockford Rides

Uber (Rockford)

Rockford Transit - Bus & Taxi Connection

Mercyhealth Taxi Vouchers

24/7 Rockford Rides

ATMs and Banks

Illinois Bank & Trust - ATM (Mercyhealth Javon Bea Hospital - Rockton Avenue)

Associated Bank ATM

Chase Bank ATM

Woodman´s Food Market ATM

US Bank ATM (Rockford)

Goldenwest Credit Union - Shared ATM

Parking Lots

Mercyhealth Javon Bea Hospital-Rockton Onsite Parking

Mercyhealth Physician Clinic – Rockton Parking

Rockford Memorial Professional Building Parking

Shopping Malls