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Saint Joseph Regional Medical Center

2.7 (408)

Saint Joseph Regional Medical Center in Mishawaka, Indiana, was founded more than 150 years ago and opened its current campus in 2010. It is a 254-bed acute-care hospital known for compassionate, faith-based care. The hospital has earned recognition from the Indiana Hospital Association and offers specialties such as emergency medicine, cardiology, imaging, surgery, and rehabilitation.

NPI Number : 1841245594

5215 Holy Cross Pkwy, Mishawaka, IN 46545

+1 (574) 335-5000

www.sjmed.com

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Departments

Primary Care

Cardiology

Orthopedics

Obstetrics

General Surgery

Sports Medicine

Pediatric Therapy

Hand Clinic

Outpatient Physical Therapy

Imaging Services

Rehabilitation

Appointment Information

Department	Online Appointment	Phone Scheduling	Walk-in Availability	Same-Day Appointments
General	Online pre-registration currently unavailable (under construction). Chat assistant available to help direct scheduling.	Call Appointment Center at 574.335.4500 or 888.455.4450 (Mon-Thu: 8am–8pm, Fri: 8am–5pm).	Not specified.	Not specified.

Visiting Hours

Department	Walk-in Visit	Phone Scheduling	Online Patient Visitation Options	Same-Day Visitation	Visiting Hours	Screening & Safety Requirements
Cardiology	Permitted if WELL and free of respiratory symptoms	Available via main hospital phone line	Video/telehealth visits can be scheduled via patient portal	Possible during regular hours (screening at entrance required)	Mon-Fri: 2:00 PM – 7:00 PM Sat-Sun: 12:00 PM – 5:00 PM	Mask required, symptom screening at entrance, must be 18+, must sign visitation guideline document
Pediatrics	Permitted (father under 18 allowed if patient is newborn/pediatric)	Available via main hospital phone line	Telehealth appointments manageable through patient portal	Same-day allowed if within posted hours and criteria met	Mon-Fri: 2:00 PM – 7:00 PM Sat-Sun: 12:00 PM – 5:00 PM	Mask required, screening at entrance, sign visitation form
Surgery	Permitted if WELL, essential support person may attend	Available via main hospital phone line	Telehealth pre/post-op consults via patient portal	Allowed if urgent and within hours	Mon-Fri: 2:00 PM – 7:00 PM Sat-Sun: 12:00 PM – 5:00 PM	Mask, screening, must be essential support, sign-in required
Inpatient/General	Permitted if WELL and following all guidelines	Visits can be coordinated by phone	Patients/families can connect virtually via patient portal	Same-day visits possible during posted visiting hours	Mon-Fri: 2:00 PM – 7:00 PM Sat-Sun: 12:00 PM – 5:00 PM	Screening, mask, handwashing, social distancing, age =18, documentation

Saint Joseph Regional Medical Center Information

Management and Leadership Team

Department	Name	Title	Areas of Expertise / Responsibility
Administration	Chad Towner	Chief Executive Officer	Strategic leadership, operational effectiveness, population health management, innovation, care experience, system-wide performance
Administration	Shawn P. Vincent	Chief Executive Officer	Hospital administration, executive oversight, organizational leadership
Administration	Christopher Karam	President, Mishawaka and Plymouth Medical Centers	Medical center operations, service delivery, regional strategy
Legal	Jeff Mathis	General Counsel	Legal affairs, risk management, compliance
Medical	Kathryn Park, MD	Chief Medical Officer	Clinical care quality, patient safety, physician leadership
Community Health	Michelle Peters	Vice President, Community Health & Well-Being	Community health initiatives, population health, community engagement

Average Salary

Department	Common Procedures/Consultations	Average Fee Range	Cost Variations	Financial Assistance/Payment Options
Cardiology	Outpatient Consultation Echocardiogram Stress Test Cardiac Catheterization	$167 (consultation) $500-$1,500 (tests) $2,000-$10,000+ (procedures)	Complexity of procedure Specialist involved Extended monitoring required	Financial assistance for uninsured Payment plans available Insurance plans accepted with variable copays/deductibles
Neurology	Initial Consultation EEG EMG/Nerve Conduction Study MRI Brain	$167 (consultation) $450-$1,200 (tests)	Specialist fees Additional imaging Extended diagnostics	Discounted cash prices for self-pay Insurance/Medicare/Medicaid accepted Payment plans
Oncology	New Patient Consultation Chemotherapy Infusion Radiation Therapy Biopsy	$167 (consultation) $2,000-$10,000+ (treatments)	Protocol complexity Number of sessions Type of therapy	Financial assistance for eligible patients Payment plans Insurance with pre-authorization
Orthopedics	Established Patient Office Visit Arthroscopy Joint Replacement Fracture Care	$167 (office visit) $2,500-$40,000+ (surgical procedures)	Procedure complexity Implants/prosthetics Rehabilitation needs	Uninsured discounts Payment plans Insurance accepted
Outpatient Services	General Surgery Office Visit Hernia Repair (Outpatient) Lab/Imaging Minor Procedures	$167 (visit) $8,827 (hernia repair) $50-$500 (lab/imaging)	Service type Procedure complexity Time/resource needs	Financial assistance Cash discounts Insurance and payment plans

Support Programs for Patients

Department/Service	Special Program	Details	Eligibility/Contact
Financial Assistance	Saint Joseph Health System Financial Assistance Program	- Covers all medically necessary hospital services: inpatient, emergency, outpatient - No refusal of medically necessary or emergency care for inability to pay - Help with health insurance enrollment for low-income patients	- Residents in service area - Household income up to 400% Federal Poverty Level - Application required - Call 866.611.1514
Billing Support	Flexible Payment Plans	- Custom payment schedules to assist with hospital bills - Financial counseling available	- All patients - Call 866.611.1514
Social Support	Financial Counseling Services	- Assistance navigating medical bills, insurance, and financial hardship - Guidance on applying for additional support programs	- All patients and families - Call 866.611.1514
Long-Term / In-Home Care	Home Health & In-Home Care Coordination	- Referrals to home health agencies for post-acute or long-term support - Coordination for in-home therapies and nursing care (subject to eligibility)	- Based on medical necessity and financial need - Call to inquire: 866.611.1514
Palliative Care	Palliative and Supportive Care Program	- Symptom management and quality-of-life improvement for serious or chronic illness - Multidisciplinary team support (medical, social, spiritual)	- All patients with advanced illness - Contact hospital directly
Day Care Centers	Adult Day Programs / Community Referrals	- Referral to local adult day centers for ongoing supervision and care - Social services assistance with placement and paperwork	- Based on assessment - Request referral through hospital social services

Payment Plans

Payment Plan Type	Features	Eligibility	Interest/Fees	How to Apply
Installment Payment Plans	Pay bill over time in smaller payments	All patients	Typically interest-free	Contact billing office to set up a plan
Flexible Payment Structures	Plan based on amount due and patient’s financial status	Determined after financial review	Typically interest-free	Work with financial counselor for custom plan
Financial Assistance/Discounts	Discounted care, reduced bill amounts after review	Income-based eligibility	No interest, may pay reduced amount	Submit financial assistance application with documentation
Zero Down-Payment Plans	Eligible patients may begin payment plan with $0 down	Must meet financial assistance criteria	No interest	Apply through financial counselor
Self-Pay Discounts	Discounted rates for uninsured/self-pay patients	Uninsured or self-paying patients	No interest, reduced rates	Contact billing office prior to or at time of service

Cost Consulting

Department	Description of Financial Counseling Services	Guidance on Treatment Costs	Available Financial Support Options	Contact Information
Billing & Financial Assistance	Offers financial counseling and assistance to address financial concerns about care.	Provides cost guidance and assistance before starting treatment.	Financial assistance, discounts for qualifying individuals based on income, guidance with insurance applications.	Customer Service: 866.611.1514
Financial Aid Program	Free, confidential counseling to determine eligibility and submit assistance applications.	Provides information on potential treatment costs and insurance options before care begins.	Discounts based on Federal Poverty Guidelines, applications for Medicaid/Charity Care, hospital discounted fee for uninsured patients.	Financial Counselor: (914) 751-0372 Application available online
Customer Service	Answers billing questions and helps patients apply for financial assistance.	Assists with estimates and explanations of patient responsibility prior to procedures.	Full or partial discounts, insurance eligibility review, payment plans.	866.611.1514

Hospital for patients with disabilities or special needs

Accommodation Type	Details	Department A-Z
Physical Accessibility	Wheelchair-accessible entrances, elevators, parking, and restrooms throughout hospital premises.	Facilities
Assistive Devices	Wheelchair availability, mobility aids, and adaptive equipment for patient use as needed.	Patient Services
Communication Aids	Sign language interpreters, TTY devices, written materials in alternative formats, and language translation services upon request.	Guest Services
Priority Services	Expedited check-in, dedicated patient liaisons, support with forms and navigation, and priority access for individuals with disabilities.	Admissions
Staff Training for Inclusive Care	Regular staff training on ADA compliance, disability awareness, and inclusive patient care practices.	Human Resources

Digital Health Services

Department	Digital Health Service	Platform/Technology	Patient Care Support	Accessibility Enhancement	Continuous Monitoring & Follow-Up
Telemedicine	Virtual consultations, specialty remote care (e.g., telestroke)	HD videoconferencing, secure portals	Immediate specialist input, rapid treatment, reduced need for travel	Access to remote specialists, emergency consultations from any location	Real-time assessments, rapid clinical decision-making
Online Consultation	e-Visits, secure messaging with providers	Patient portal, digital forms	Convenient scheduling, improved patient-provider communication	Remote access to healthcare team and records	Online follow-up, continuous care coordination
Remote Monitoring	Remote vital sign tracking, home health integrations	Connected devices, integrated EHR	Proactive management of chronic conditions, early intervention	Care available outside hospital setting, especially for chronic patients	Continuous health data review, alerts for providers
Patient Portal	Access to medical records, lab results, appointments; safe messaging	Web and mobile app portal	Empowers patients with information and self-management tools	24/7 access to personal health information	Automatic follow-up reminders, direct communication for long-term care
Provider Communications	Digital care coordination, secure data exchange	careMESH CONNECT, Cerner EHR integration	Better care transition, fast data sharing among providers	Seamless info flow to community physicians, less reliance on fax	Timely delivery of summaries, lab results, discharge notifications

Collaborations / Educational Programs

Department	Program	Rotations/Training	Classes & Seminars	Practical Experience
Family Medicine	Third-Year Clerkships & Sub-Internships	Rotations customizable to student goals, with options in: - Inpatient adult medicine - Pediatrics - Obstetrics - Outpatient care - Community preceptor experience	- Classes and seminars with faculty and residents - Clinical case presentations - Board review & In-Training Exam (ITE) review sessions - Grand rounds and guest lectures	- Direct patient care in inpatient and outpatient settings - Hands-on experience with both residents and faculty - Simulation sessions - Procedural training - Participation in research and academic projects
General Medical Education	Residency & Graduate Education	- Family Medicine Residency - Pharmacy Residency - Podiatry Residency - Sports Medicine Fellowship	- Weekly academic sessions - Multidisciplinary seminars	- Supervised clinical practice - Access to laboratory, X-ray, pharmacy, and other outpatient services - Research opportunities - Teaching junior residents and students

Collaborative Research Projects

Department	Collaborative Research Project	Details on Clinical Trials / New Treatments / Devices	Impact on Healthcare Professionals Advancement
Cancer Care	Cancer Prevention & Treatment Clinical Trials	Local cancer patients have access to state-of-the-art clinical trials focused on prevention and advanced treatment options.	Enables participation in cutting-edge research, facilitating ongoing education and advancement in oncology care.
Cardiology	Interventional Cardiology & Cath Lab Innovations	Incorporation of advanced cardiac imaging, diagnostic procedures, and interventional treatments in a dedicated center.	Provides hands-on exposure to new cardiology procedures and devices, supporting professional growth in heart care.
Imaging	Integration of Advanced Diagnostic Imaging Technology	Use of innovative imaging systems for accurate diagnosis and support for research-based patient care protocols.	Enhances radiology expertise in operating and interpreting new imaging modalities.
Rehabilitation	Outcomes Research in Multi-Modal Rehabilitation	Studies on best practices for rehabilitation involving acute care, sports medicine, and post-surgery therapies.	Advances professional knowledge in rehabilitation techniques and patient recovery optimization.
Surgery	Evaluation of Minimally-Invasive Surgical Techniques	Research on safety, efficiency, and patient outcomes using the latest minimally-invasive surgical tools.	Expands surgeon proficiency with next-generation technology and improves patient care practices.

Professional Development Programs

Department	Affiliation/Organization	Professional Development Programs
Administration	Trinity Health	Leadership Training, System-wide Management Workshops
Cardiology	American College of Cardiology, Trinity Health	Cardiology CME, Cardiac Care Conferences
Emergency Medicine	Indiana Hospital Association (IHA), Trinity Health	Emergency Medicine CME, Disaster Preparedness Training
Neurology	American Academy of Neurology, Trinity Health	Neurology CME, Neurocritical Care Workshops
Obstetrics & Gynecology	American College of Obstetricians and Gynecologists, Trinity Health	OB/GYN CME, Maternal Health Seminars
Radiology	American College of Radiology, Trinity Health	Radiology CME, Imaging Technology Updates
Rehabilitation	American Physical Therapy Association, Trinity Health	Rehabilitation CME, Therapy Workshops
Surgery	American College of Surgeons, Trinity Health	Surgical CME, Skills Labs

Certification and Accreditation Programs

Department	Certification/Accreditation	Accreditation Body
Neonatal Care	Level III Neonatal Care Certification	Indiana State Department of Health (ISDH)
Obstetrics	Level III Obstetric Care Certification	Indiana State Department of Health (ISDH)
Hospital-Wide	Accredited Hospital	Joint Commission on Accreditation of Healthcare Organizations (JCAHO)
Hospital-Wide	Private Accreditation	Healthcare Facilities Accreditation Program (HFAP)
Hospital-Wide	State Licensure (Acute License, LTC Certification)	Indiana State Department of Health (ISDH)
Hospital-Wide	Medicare/Medicaid Certification	Centers for Medicare & Medicaid Services (CMS)

Internship and Observation Programs

Department	Internship / Observation Opportunity	Eligibility	Notes
Volunteer Services	No internships, observation, or shadowing offered	N/A	Program limited to volunteer roles only; no clinical or observation experiences available

Hospital Academic Awards and Achievements

Department	Award/Recognition	Issuing Organization	Year
Joint Replacement (Knee & Hip)	Blue Distinction Center for Knee and Hip Replacement	Blue Cross Blue Shield Association (Blue Distinction Specialty Care program)	Not specified
Maternity Care	Designated Provider of Maternity Care	Blue Cross of Idaho	Not specified

Hospital Specialization and Expertise Opportunit

Department	Residency/Specialty Program	Description
Family Medicine	Family Medicine Residency	Accredited program training physicians in comprehensive care for individuals and families, including obstetrics and clinical procedures.
Pharmacy	Pharmacy Residency (PGY1)	Provides hands-on, clinical pharmacy training for post-graduates preparing for diverse pharmacy settings and specialty practice.
Podiatry	Podiatry Residency	Advanced clinical and surgical training for podiatric medicine graduates.
Sports Medicine	Sports Medicine Fellowship	Fellowship for additional training in the prevention, diagnosis, and treatment of sports-related injuries.

Hospital Residency and Assistantship Programs

Department	Specialty/Residency Program	Training Type
Cardiology	Pharmacy Residency – Cardiology Rotation	PGY1 Pharmacy Residency
Family Medicine	Family Medicine Residency	Residency
Sports Medicine	Sports Medicine Fellowship	Fellowship (via Family Medicine Residency)
Pharmacy	Pharmacy Residency	PGY1 Residency
Podiatry	Podiatry Residency	Residency

What are the activities of the hospital for patients without insurance?

Department/Service	Description	Eligibility/Support Details	How to Apply/Access
Financial Counseling	Assists patients and families with financial concerns regarding care.	Open to all patients with questions or concerns about healthcare costs.	Contact the hospital´s billing or patient services office for counseling.
Financial Assistance Program	Helps low-income or uninsured patients pay for hospital services.	Covers medically necessary inpatient, outpatient, and emergency care. Based on household income, family size, and financial resources. Typically available for those up to 400% of the Federal Poverty Level.	Complete and submit a Financial Assistance Application (available in English and Spanish). Include household income, expenses, and required signatures. Application forms downloadable from the hospital website or available at the hospital.
Discounted Services	Reduced charges for qualifying uninsured or underinsured patients.	Discounts based on income and financial need. Applies to all medically necessary services. Discount percentages and qualifications are available on the hospital website.	Apply through the Financial Assistance Program or financial counseling office.
Flexible Payment Plans	Arrangements to pay medical bills in installments.	Available for all patients, regardless of insurance status. Payment schedules based on patient financial status and amount due.	Contact billing office to establish a payment plan.
Emergency Care Guarantee	No denial of medically necessary or emergency care for inability to pay.	Emergency and medically necessary services provided regardless of insurance or financial status.	Access emergency room services as needed; financial support reviewed after care.
Insurance Navigation/Guidance	Assistance identifying and applying for alternative health insurance options.	Guidance for patients seeking private or government insurance plans. Referrals for patients who may qualify for Medicaid or other programs.	Contact financial counseling office for support and referrals.

Hospital Research Collaborations

Department/Area	Partner Institution/Lab	Affiliated University/Research Center	Collaboration Description
Cardiology	Regional Health Care Providers	—	Regional collaboration for physician-led clinical trials
Cancer Research	Harper Cancer Research Institute	University of Notre Dame	Joint research projects in oncology and cancer care
Cancer Research	Cardinal Bernardin Cancer Center	Loyola University	Collaborative funded cancer research projects
Cancer Research	Fred Hutchinson Cancer Center	—	Affiliation for advanced cancer care and research

Mentoring and Consultancy in Hospital Education

Department	Mentorship/Advisory Program	Structured Mentorship for Trainees/Graduates	Eligibility
All Nursing Departments	Providence Clinical Academy: Standardized education, training, and mentorship for nurses. Includes a nurse resident track for new graduates and preceptorship pairing with experienced nurses.	Yes – Required for new graduates; Optional for seasoned nurses entering a specialty. Includes simulation training and one-on-one preceptorships.	All new nurses and seasoned nurses transitioning to new specialties.
Family Medicine	Graduate Medical Education Residency: Structured training, guidance from senior faculty, and clinical mentorship.	Yes – Formal residency program for recent medical graduates.	Accepted family medicine residents.
Pharmacy	Graduate Medical Education Residency: Mentorship by clinical pharmacists and program leadership, emphasis on clinical skills and career development.	Yes – Formal residency program for pharmacy graduates.	Accepted pharmacy residents.
Podiatry	Graduate Medical Education Residency: Close faculty mentorship, structured rotations for skill development and professional growth.	Yes – Formal residency program for recent podiatry graduates.	Accepted podiatry residents.
Sports Medicine	Sports Medicine Fellowship: Supervised practice, faculty advisory, and personalized mentorship.	Yes – One-year structured fellowship for recent graduates.	Medical graduates accepted into the fellowship.

Saint Joseph Regional Medical Center Nearest Places

Hotels

0.7 km

4.5

Home2 Suites by Hilton Mishawaka South Bend

Free breakfast, Indoor pool, Fitness center, Pet-friendly, Kitchen in room

0.9 km

4.3

Hyatt Place South Bend/Mishawaka

Free breakfast, Indoor pool, Bar, Fitness center, Free WiFi

0.85 km

4.1

Best Western Plus Mishawaka Inn

Free breakfast, Indoor pool, Free parking, Fitness center

0.8 km

4.2

SpringHill Suites by Marriott Mishawaka-University Area

Free breakfast, Indoor pool, Free WiFi, Fitness center

0.9 km

Baymont by Wyndham Mishawaka South Bend Area

Free breakfast, Indoor pool, Free parking, Free WiFi

1.0 km

4.2

Hilton Garden Inn South Bend

Restaurant, Pool, Fitness center, Free WiFi, Bar

Florists and Gift Shops

0.7 km

4.8

Gordillo´s Flowers And Gifts

Fresh flowers, gift baskets, hospital delivery

0 km

4.6

Hospital Gift Shop (Saint Joseph Regional Med Ctr)

Get well gifts, fresh flowers, gourmet baskets, magazines, toys

0.9 km

4.7

Powell The Florist Inc.

Custom arrangements, hospital delivery, get well flowers

0.8 km

4.3

Kroger Floral

Floral arrangements, grocery gifts, cards

1.0 km

4.5

The Flower Cart

Fresh flowers, bouquets, event arrangements

0.9 km

4.1

Walgreens Floral Department

Bouquets, greeting cards, gift items

Food and Restaurant

0.5 km

4.5

Metro Diner

American, Comfort Food, Breakfast, Burgers

0.7 km

Caracas Bistro

Venezuelan, Latin, Unique Combinations

0.7 km

4.4

Evil Czech Brewery

American, Brew Pub, Craft Beer

0.6 km

4.4

Papa Vino´s

Italian, Pasta, Seafood

0.9 km

4.5

Bonefish Grill

American, Seafood, Grill

0.8 km

4.6

Aladdin´s Eatery

Lebanese, Mediterranean, Vegetarian Friendly

Pharmacies

0 km

Acute Care Pharmacy - Saint Joseph Health System

Acute care prescriptions, inpatient and outpatient services, medication counseling

0 km

Saint Joseph Health System Infusion Pharmacy

Infusion therapies, specialty pharmacy services, medication management

0.85 km

4.3

Martin´s Pharmacy 4

Retail prescriptions, drive-thru, immunizations

1 km

3.8

Walgreens Pharmacy 9482

Retail prescriptions, 24-hour service, immunizations, OTC products

1 km

4.1

CVS Pharmacy 8676

Retail prescriptions, immunizations, photo lab

1 km

3.9

K Mart Pharmacy 4152

Retail prescriptions, immunizations

Taxi and Transportation

0.7 km

4.6

Eagle Cab South Bend

Taxi, airport transfers, local transportation, corporate accounts

0.8 km

4.7

South Bend Taxi

Taxi, airport shuttle, city cab, reservation system, text service

0.9 km

4.5

Mishawaka Cab Service

Taxi, local and long-distance rides, affordable rates, coupons

0.7 km

4.6

Eagle Cab (South Bend-Mishawaka)

Standard taxi, corporate and group bookings, airport rides

0.8 km

4.7

South Bend Taxi (Reservation/Request A Cab)

On-demand taxi, call/text/online booking, airport service

0.9 km

4.4

Mishawaka Taxi Service

Professional cab, traffic route expertise, timely delivery

ATMs and Banks

0 m

St Joe Regional Medical Center ATM (Great Western Credit Union Shared Branch & ATM)

ATM services, Shared branch access, Cash withdrawal, Deposit, Account inquiry

650 m

4.2

United Federal Credit Union ATM & Branch

ATM services, Full banking, Loans, Checking, Savings, Cash withdrawal, Deposit

750 m

4.3

Lake City Bank Mishawaka Branch

ATM services, Drive-up, Full banking, Checking, Savings, Loans

900 m

FE62 Mishawaka ATM (Great Western Credit Union Shared ATM)

ATM services, Shared branch/ATM network, Cash withdrawal, Deposit

800 m

3.9

Chase Bank ATM (Inside Martin´s Super Market)

ATM services, Cash withdrawal, Deposit, Account inquiry

950 m

3.8

PNC Bank ATM

ATM services, Cash withdrawal, Account inquiry, Deposit

Parking Lots

0 km

4.2

Saint Joseph Regional Medical Center Main Lot

Main hospital parking, patient drop-off, handicap accessible, close to main entrance

0.3 km

Medical Office Building Parking

Dedicated parking for medical office visitors, wheelchair accessible, close to Douglas Road entrance

0.15 km

4.1

Emergency & After-Hours Lot

Emergency/after-hours parking, closest to Emergency Department, 24/7 access

Shopping Malls

0.7 km

4.5

Heritage Square

Martin’s Super Market, national and local retailers, restaurants, cafés, personal services

0.9 km

4.3

Grape Road Retail District

Big-box stores, specialty retailers, restaurants, services

1.0 km

4.2

University Park Mall

Department stores, specialty shops, food court, national brands

Stationery and Copying Services

0.9 km

4.2

The UPS Store

Custom stationery, cards, business cards, brochures, copies, posters, sign printing, binding, faxing, packing and shipping

1.0 km

4.8

Duley Press

Full range of digital and offset printing, custom stationery, brochures, business cards, mailing, bindery, graphic design

0.8 km

Office Depot

Copy and print services, self-serve printing, custom business cards, office supplies, tech recycling, shredding

Car Rental

0.5 km

4.4

Enterprise Rent-A-Car

Wide range of vehicles including economy, SUVs, full-size, and premium options; authorized drivers include spouse/domestic partners

0.9 km

Hertz - Mishawaka East McKinley

Sedans, SUVs, minivans, premium and specialty vehicles

Patient Experiences

✅ Summary of Positive Reviews

Patients praised Saint Joseph Regional Medical Center for its dedicated and compassionate nursing staff, who went above and beyond to ensure comfort and care. The facility received commendations for its amenities, including beautiful chapels, ample parking, and comfortable rooms with great views. The hospital staff engaged well with patients, offering many specialties and maintaining a multicultural environment. HR interactions were appreciated for checking on patients´ experiences, and the dining and outdoor facilities were noted positively.

❌ Summary of Negative Reviews

The negative reviews commonly highlighted issues with the professionalism and responsiveness of the hospital staff. Patients reported experiences of rude encounters and negligence, particularly in emergency care scenarios. Concerns were raised regarding insufficient follow-ups and the apparent decline in service quality post-management changes. Some reviewers expressed dissatisfaction with the emergency department´s attentiveness, opting to seek medical help at alternative facilities after enduring poor interactions at Saint Joseph Regional Medical Center.