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Silver Cross Hospital

2.5 (977)

Silver Cross Hospital, founded in 1895, now operates as a 348-bed acute care facility in New Lenox, Illinois. Renowned for its state-of-the-art campus opened in 2012, the hospital is recognized for excellence in cancer care, behavioral health, and advanced surgical services, frequently partnering with top medical organizations.

NPI Number : 1568553519

1900 Silver Cross Blvd, New Lenox, IL 60451

+1 (815) 300-1100

www.silvercross.org

Get Directions

Departments

Outpatient Testing Center

Laboratory Draw Services

X-Ray

EKG

Cardiac Holter Monitors

Echocardiograms

Cardiac Stress Testing

Wound Center

Physical Rehabilitation (Shirley Ryan AbilityLab)

Appointment Information

Department	Online Appointment	Phone Scheduling	Walk-in Availability	Same-Day Appointment	Digital Check-In
Cardiology	SCHedule NOW platform, MySilverCross Patient Portal	Available via department phone	Not standard, recommend scheduled visit	Depending on physician availability via SCHedule NOW	Tonic for Health registration, self-scan QR on arrival
Family Medicine	SCHedule NOW platform, MySilverCross Patient Portal	Available via department phone	Not standard, recommend scheduled visit	Depending on physician availability via SCHedule NOW	Tonic for Health registration, self-scan QR on arrival
Imaging Center	SCHedule NOW platform	Available via department phone	Not standard, recommend scheduled visit	Depending on slot availability via SCHedule NOW	Tonic for Health registration, self-scan QR on arrival
Lab Services	SCHedule NOW platform	Available via department phone	Not standard, recommend scheduled visit	Depending on slot availability via SCHedule NOW	Tonic for Health registration, self-scan QR on arrival
Medical Group Clinics	SCHedule NOW platform, MySilverCross Patient Portal	Available via department phone	Not standard, recommend scheduled visit	Depending on physician availability via SCHedule NOW	Tonic for Health registration, self-scan QR on arrival
Oncology	SCHedule NOW platform, MySilverCross Patient Portal	Available via department phone	Not standard, recommend scheduled visit	Depending on physician availability via SCHedule NOW	Tonic for Health registration, self-scan QR on arrival
Women´s Health	SCHedule NOW platform	Available via department phone	Not standard, recommend scheduled visit	Depending on slot availability via SCHedule NOW	Tonic for Health registration, self-scan QR on arrival
Urgent Care	SCHedule NOW platform	Available via urgent care phone	Walk-in accepted	Available for same-day needs	Tonic for Health registration, self-scan QR on arrival

Visiting Hours

Department	Walk-In Patient Visits	Scheduling by Phone	Same-Day Patient Visit Options	Online Patient Visitor Options	General Visitation Details
Cardiology (CVU)	Permitted, 2-4 visitors (ages 12+), nurse discretion	Required for special arrangements, if needed	Allowed during visiting hours based on patient condition	Not available	Visitors may wait in ICU waiting room, covered beverage allowed, no food. Masks required for COVID-19 protocols.
Critical Care / ICU	Permitted, 2-4 visitors (ages 12+), nurse discretion	Required for special arrangements, if needed	Allowed during visiting hours based on patient condition	Not available	Visitors may wait in ICU waiting room, covered beverage allowed, no food. Masks required for COVID-19 protocols.
General Adult Inpatient	Permitted, up to 4 visitors at a time (ages 12+), may switch out	Not generally required for standard visits	Allowed during general visiting hours: 6 a.m. – 10 p.m.	Not available	Only four visitors permitted in the room at any given time.
Mother-Baby Unit	No specific visitor limit; can be amended by care team for patient needs	Contact care team for special arrangements	Allowed during visiting hours, subject to adjustment	Not available	Visitation policy flexible based on emotional, psychological, and physical needs. One Certified Doula permitted.
COVID-19 Inpatient	Permitted, 1 visitor at a time (age 18+), negative screen, masked	Not generally required for standard visits	Allowed during visiting hours, must meet COVID-19 screening and masking	Not available	Strict masking and screening required. Only one visitor in the room at a time.
Overnight/Special Circumstances	Permitted with charge nurse approval (visitor must be 18+)	Arrangements coordinated with nurse/charge nurse	Possible if approved by nursing staff	Not available	Overnight stays by visitors require advance approval.

Important Doctors

Silver Cross Hospital Information

Management and Leadership Team

Department	Name	Title	Areas of Expertise
Business Transformation	Mark Jepson	Vice President, Business Transformation	Operational Strategy, Transformation Initiatives
External Affairs	Scott Paddock	Senior Vice President, External Affairs	Community Relations, Communications, Strategic Partnerships
Human Resources	Dana Bradley	Vice President, Human Resources	Talent Management, Organizational Development
Information Technology	Teresa Andrea	Vice President & Chief Information Officer	Healthcare IT, Systems Integration
Medical Affairs	Christopher Udovich	Senior Vice President & Chief Medical Officer	Clinical Leadership, Medical Staff Oversight, Quality Improvement
Operations	Matthew Boebel	Associate Vice President	Hospital Operations, Project Management
Patient Care Services	Michael Mutterer	President & Chief Executive Officer	Clinical Leadership, Patient Care Quality, Strategic Development
Patient Care Services	Michael Mutterer	Senior Vice President, Patient Care & Chief Nursing Officer	Nursing Leadership, Clinical Operations
Strategy	Vincent Pryor	Executive Vice President & Chief Strategy Officer	Strategic Planning, Business Development

Average Salary

Department	Average Consultation Fee (USD)	Common Procedures/Services	Average Procedure Cost (USD)	Cost Variation Factors	Financial Assistance / Payment Options
Cardiology	$250 - $400 (consult)	ECG, Stress Test, Echocardiogram, Angioplasty, Pacemaker Placement	ECG: $200 - $300 Stress Test: $900 - $1,300 Echocardiogram: $1,200 - $1,800 Angioplasty: $20,000 - $35,000	Procedure complexity, in-patient vs. outpatient, specialist fees, extended monitoring	Insurance accepted; Financial assistance and payment plans available; Separate physician billing
Neurology	$300 - $450 (consult)	EEG, MRI Brain, Stroke Care, EMG, Neurological Consult	EEG: $750 - $1,200 MRI Brain: $2,000 - $3,500 EMG: $1,000 - $1,500	Procedure duration, technology used, inpatient need, neurologist involvement	Insurance accepted; Financial assistance, payment plans; Separate neurologist billing
Oncology	$350 - $550 (consult)	Chemotherapy Infusion, Radiation Therapy, Biopsy, Tumor Marker Testing	Chemotherapy (per session): $3,000 - $6,000 Radiation Therapy (course): $20,000 - $50,000 Biopsy: $2,000 - $4,500	Cancer stage, regimen complexity, specialist oversight, extended care	Insurance accepted; Financial counseling, charity care, payment programs
Orthopedics	$200 - $350 (consult)	X-Ray, Arthroscopy, Joint Replacement, Fracture Care	X-Ray: $150 - $250 Arthroscopy: $5,000 - $11,000 Knee/Hip Replacement: $25,000 - $60,000	Implant type, surgical complexity, surgeon fees, rehab needs	Insurance accepted; Financial assistance, payment plans; Surgeon billed separately
Outpatient Services	$100 - $250 (visit)	Lab Work, Imaging, Minor Procedures, Urgent Care	Lab Panel: $100 - $400 CT Scan: $1,200 - $2,500 Urgent Care Visit (self-pay): $150 - $275	Test complexity, point-of-care services, specialist consult, follow-up needed	Insurance accepted; Self-pay pricing; Payment in full at service for urgent care; Assistance and payment plans available

Support Programs for Patients

Department/Program	Service Description	Eligibility/Access
Financial Assistance Program	Assists eligible low-income patients with hospital bills; provides full or partial charity care based on income. Offers up to 400% of Federal Poverty Level (FPL) eligibility. Financial counselors available for guidance and application help.	Based on Federal Poverty Guidelines; application required. Contact Patient Accounts at (815) 300-7087.
Charity Care	Discounted or no-cost hospital services for medically or financially indigent patients. Up to 65% discount for all uninsured patients. Includes guidance on Medicaid, Medicare, and All Kids applications.	Household income up to 400% of FPL. Proof of income and completion of application required.
Bilingual Financial Counseling	Financial counselors available in multiple languages to assist with insurance, government programs, grants, and payment plans.	Available to all patients seeking financial or government aid support.
Case Management & Social Work	Case managers and social workers help identify and coordinate post-hospital care, including connections to sliding scale or free community resources.	Referred during or after inpatient care based on assessed needs.
In-Home Care Referral Coordination	Facilitates referrals to qualified home health agencies for post-discharge long-term care and support.	Arranged through discharge planners for eligible patients requiring ongoing care.
Palliative Care Services	Provides pain and symptom management, emotional/spiritual support, and care planning for patients with serious illnesses. Supports both inpatient and at-home palliative needs.	Referral required through physician or hospital care team.
Community Resource Referrals	Assists with locating adult day care centers, long-term care facilities, and support programs for daily living needs.	Accessible via case managers or social workers.
Government Program Assistance	Assistance with applications for Medicare, Medicaid, All Kids, FamilyCare, and other state or federal aid programs.	Eligibility based on program criteria; facilitated by financial counselors.
Sliding Scale & Payment Plans	Negotiates payment plans and sliding scale charges for essential long-term and chronic care services beyond insurance coverage.	Screening for need and financial hardship; contact Patient Accounts or a financial counselor.

Payment Plans

Payment Plan Option	Details	Department	Contact Info
Installment Payment Plans	Patients can arrange to pay hospital bills through manageable monthly installments.	Patient Accounts	815-300-7087
Interest-Free Payment Plans	Interest-free plans are available for eligible patients, allowing payment of balances over time without additional fees.	Patient Accounts	815-300-7087
Flexible Payment Structures	Flexible payment options are tailored to individual financial circumstances. Plans are set up after a review by financial counselors.	Patient Accounts/Financial Counseling	815-300-7087
Online Bill Pay	Patients can manage and pay bills online, use account summaries, and set up payment schedules.	Billing Services	Patient Portal (MYSilverCross)
Self-Pay Discount Program	Uninsured patients receive a 65% discount off hospital charges upon completion of eligibility application.	Financial Counseling	815-300-7087
Charity Care Assistance	Charity care available for households up to 400% of the federal poverty level; requires eligibility application and income documentation.	Financial Counseling	815-300-7087
Financial Assistance	Customized based on need, including possible reduced charges for medically necessary services.	Financial Counseling	815-300-7087

Cost Consulting

Department	Financial Counseling Services	Guidance on Treatment Costs	Financial Support Options
Patient Accounts/Financial Counseling	Bilingual financial counselors available Help completing applications for financial assistance Guidance for obtaining/applying for programs like Medicare, Medicaid, All Kids, FamilyCare Screen and qualify applicants for aid based on income and employment info	Provide assistance and cost estimates before care as part of eligibility screening Case managers, social workers, and discharge planners assist with cost discussions Explore payment options before starting care	Free or discounted services for eligible patients Financial assistance for those up to 400% of Federal Poverty Level 65% discount for uninsured patients via Self-Pay Discount Program Payment plans, grants, charity care Assistance with government aid programs

Hospital for patients with disabilities or special needs

Department/Service	Accommodations & Features	Details
Physical Accessibility	Wheelchair-accessible entrances, elevators, and restrooms	Facility built to ADA standards, ramps and automatic doors available
Patient Rooms	Accessible patient rooms and bathrooms	Rooms designed for ease of mobility and access for patients with disabilities
Rehabilitation Services	Specialized therapies for mobility and other disabilities	Partnership with Shirley Ryan AbilityLab; expertise in hand, vestibular, and comprehensive rehabilitation
Communication Aids	Interpretive and translation services	Bilingual staff and financial counselors; available communication aids for non-English speakers
Assistive Devices	Wheelchairs and mobility aids on request	Wheelchairs and other assistive devices available for patient use throughout hospital
Priority Services	Charity care and financial assistance	Discounts and assistance for medically or financially indigent patients, including uninsured and underinsured
Staff Training	Inclusive care and specialty certifications	Therapists certified in specialties related to disability care; ongoing staff training in inclusive practices
Emergency Services	Physical access and inclusive protocols	Emergency department equipped for patients with disabilities
General Services	Access without discrimination	Care provided regardless of disability, race, sex, creed, sexual orientation, or income level

Digital Health Services

Following your instructions, here´s a Bootstrap responsive table listing Silver Cross Hospital´s digital health services:

Digital Service	Features	Benefits
MYSilverCross Patient Portal	24/7 access, secure online medical records, health summary printing	Free service, accessible anywhere, secure encryption technology
Apple Health Integration	iPhone compatibility, integration with Apple´s Health app	Portable health records, seamless information access
Online Appointment Scheduling	Self-scheduling for multiple specialties and services	Flexibility in care management, reduced phone scheduling
Diagnostic Services Online Booking	Self-scheduling for mammograms, ultrasounds, lab services	Convenient access to preventive care
Primary Care Online Scheduling	Self-booking for primary care appointments	Enhanced patient experience, improved access
Specialty Care Online Scheduling	Self-booking for gastroenterology and cardiology	Streamlined access to specialized care
Electronic Medical Records (EMR)	Lab results, medications, immunizations, discharge information	Quick information retrieval, comprehensive health tracking
24/7 Support Center	Technical assistance, account support	Always available help at 1-877-621-8014

Collaborations / Educational Programs

Department	Educational Program	Details
Emergency Medical Services	Paramedic and EMT Program	Paramedic program meets Monday, Wednesday, and Friday from 9am-2pm at the Silver Cross Hospital EMS Education Center. Includes didactic instruction, practical skills training, clinical rotations, and field experiences.
Maternity & Childbirth	Prepared Childbirth Education	Comprehensive classes for medical students interested in maternal and infant care. Focus on labor, delivery, newborn care, and family-focused practical sessions.
Cardiology	Modern Management of Heartburn and Reflux: The Team Approach	Interdisciplinary seminars and case-based discussions. Opportunity for observation and participation in patient care through seminars.
Community Health	Community Education & Health Screenings	Rotations through educational outreach, health screenings, and preventive health classes. Exposure to community-facing health initiatives and interprofessional teamwork.
Bariatrics	Weight Loss & Wellness Programs	Multidisciplinary seminars, patient education sessions, and practice in counseling for metabolic and bariatric health. Involvement in group classes and follow-up care pathways.
General Medicine	Support Groups & Practical Training	Participation in patient support groups, case management seminars, and integrative care training. Opportunities for hands-on clinical observation and multidisciplinary discussions.

Collaborative Research Projects

Department	Collaborative Research Project	Details	Impact on Healthcare Professionals´ Advancement
Cardiology	Community Health Screenings & Education	Partnership with Blue Cross Blue Shield, Healthy Community Commission, faith-based institutions for diabetes and heart disease screenings, referrals for further care.	Enables clinical staff to participate in community-based initiatives, deepens experience in chronic disease risk assessment, enhances public health outreach skills.
Oncology	UChicago Medicine Comprehensive Cancer Center at Silver Cross Hospital & Breast Cancer Clinic	Collaborative cancer care delivery and cancer-focused clinical trials; breast cancer clinic for advanced care and research.	Provides access to advanced protocols, multidisciplinary tumor boards, and research opportunities; expands cancer nursing, physician, and research expertise.
Neuroscience	Expanded Partnership with University of Chicago Medicine	Joint neuroscience program for neurological cancer, stroke care, and neurosurgery; participation in advanced clinical trials and use of latest treatment technologies.	Access to nationally recognized neurology experts; staff gain training in innovative approaches for neurological disorders, stroke, and neuro-oncology; increased research engagement.
Community Health	Will County Collaborative & Healthy Community Commission Initiatives	Collaborative efforts to identify and address community health needs through education, screenings, and partnerships with local organizations, including Hispanic/Latino Coalition.	Healthcare professionals participate in cross-sector initiatives, develop leadership in population health, and gain experience in community-focused research and interventions.
Healthcare Design	The Center for Health Design Pebble Project Partnership	Research collaboration to evaluate impact of facility design on patient outcomes and staff workflow through customized studies and literature review.	Promotes evidence-based design learning, involvement in design-focused research projects, and integration of findings into clinical practice and operations.

Professional Development Programs

Department	Affiliated Organizations	Professional Development Programs
Obstetrics & Gynecology	Will County Community Health Center	24-hour coverage support, physician care partnerships, recruitment services
Emergency Medicine	Silver Cross EMS System, network of regional hospitals and EMS agencies	Primary and continuing medical education for EMS personnel, quality assurance, administrative oversight
Nursing	American Organization for Nursing Leadership, American Hospital Association	Membership-based professional development and leadership programs
Medical Staff (General)	Silver Cross Medical Group, Premier Suburban Medical Group, Midwest Institute for Robotic Surgery, Hedges Medical Group, Rife and Associates Family Medicine	Affiliation with clinical practice groups, independent practitioner development, specialty-based education

Certification and Accreditation Programs

Department	Certification/Accreditation	Accreditation Body
Breast Center	Three-Year Accreditation	National Accreditation Program for Breast Centers (NAPBC) - American College of Surgeons
Cancer Program	Three-Year Accreditation	Commission on Cancer (CoC) - American College of Surgeons
Hospital (Overall)	Gold Seal of Approval - Hospital Accreditation	The Joint Commission
Home Health Care	Gold Seal of Approval - Home Care Accreditation	The Joint Commission
Surgery Center	Accreditation & Medicare Certification	The Joint Commission, State of Illinois, Medicare

Internship and Observation Programs

Department	Type	Internship/Observation Title	Eligibility	Description	Duration	Hours per Week	Compensation	Start/End Dates	Location
Supply Chain / Distribution	Internship	Student Healthcare Intern	High-school students interested in healthcare careers	Hands-on experience in hospital supply and distribution operations, stocking, storing, dispensing inventory, administrative tasks	8 weeks	20	$16/hr	June 9, 2025 – August 1, 2025 (tentative)	1900 Silver Cross Blvd, New Lenox, IL 60451

Hospital Academic Awards and Achievements

Department	Award Name	Year	Details
All Departments	Leapfrog Hospital Safety Grade "A"	2024 (20th straight)	Recognized for dedication to patient safety
All Departments	100 Top Hospitals National Award	2023 (11th time, fourth year running)	One of the nation’s 100 Top Hospitals
All Departments	Leapfrog Hospital Safety Grade "A"	2023 (17th straight)	Patient safety excellence
All Departments	CMS 5-Star Rating	July 2023	5-Star Rating by the Centers for Medicare and Medicaid Services
Maternity	Blue Distinction Center + Maternity	August 2023	Exceptional mother/baby care by Blue Cross Blue Shield
Wound Healing and Hyperbaric Medicine	Clinical Distinction Award	2025	RestorixHealth Clinical Distinction Award for meeting/exceeding national clinical benchmarks
Individual Awards	Sehring Medal of Excellence	2024	Ruth Colby
Individual Awards	Sehring Medal of Excellence	2023	Daniel Co, M.D.
Individual Awards	Sehring Medal of Excellence	2022	Dr. Atul Gupta
Individual Awards	Sehring Medal of Excellence	2021	Alexander Sosenko, M.D.
Individual Awards	Sehring Medal of Excellence	2019	Reno Caneva, D.P.M.
Individual Awards	Sehring Medal of Excellence	2018	Mary Brenczewski, R.N., B.S.N.
Individual Awards	Sehring Medal of Excellence	2017	David Mikolajczak, D.O.
Individual Awards	Sehring Medal of Excellence	2016	Paul Pawlak
Individual Awards	Sehring Medal of Excellence	2015	Salvador Rinella, M.D.
Individual Awards	Sehring Medal of Excellence	2014	Frederick Alexander, M.D.
Individual Awards	Sehring Medal of Excellence	2013	Paul Morimoto, M.D.

Hospital Specialization and Expertise Opportunit

Department	Residency/Specialty Training Available	Medical School Affiliation
Cardiology	No dedicated residency listed, specialty opportunities available through hospital partnerships	Loyola Univ Chicago Stritch Sch of Med
Internal Medicine	No core residency listed for Silver Cross; programs affiliated via Loyola University Chicago Stritch School of Medicine	Loyola Univ Chicago Stritch Sch of Med
Neonatology (Neonatal ICU)	Clinical training opportunities available, no core residency listed	Loyola Univ Chicago Stritch Sch of Med
Pediatrics (Pediatric ICU)	Clinical training opportunities available, no core residency listed	Loyola Univ Chicago Stritch Sch of Med
Medical-Surgical ICU	Clinical exposure and elective rotations available	Loyola Univ Chicago Stritch Sch of Med
Trauma Care	Training and elective rotations available (no core trauma residency)	Loyola Univ Chicago Stritch Sch of Med
Physical Rehabilitation	Clinical training opportunities available	Loyola Univ Chicago Stritch Sch of Med
Hospice	Clinical training opportunities available	Loyola Univ Chicago Stritch Sch of Med
Psychiatric Care	Clinical training opportunities available	Loyola Univ Chicago Stritch Sch of Med
Radiology (MRI/PET)	Clinical exposure and elective rotations available	Loyola Univ Chicago Stritch Sch of Med

Hospital Residency and Assistantship Programs

Department	Specialty Training / Residency	Medical School Affiliation
Cardiology	No residency program listed	Loyola University Chicago Stritch School of Medicine (Graduate partnership)
Neonatal ICU	No residency program listed	Loyola University Chicago Stritch School of Medicine (Graduate partnership)
Physical Rehabilitation	No residency program listed	Loyola University Chicago Stritch School of Medicine (Graduate partnership)
Medical Surgical ICU	No residency program listed	Loyola University Chicago Stritch School of Medicine (Graduate partnership)
Pediatric ICU	No residency program listed	Loyola University Chicago Stritch School of Medicine (Graduate partnership)
Burn Care	No residency program listed	Loyola University Chicago Stritch School of Medicine (Graduate partnership)
Hospice	No residency program listed	Loyola University Chicago Stritch School of Medicine (Graduate partnership)
Trauma Center	No residency program listed	Loyola University Chicago Stritch School of Medicine (Graduate partnership)
Psychiatric Care	No residency program listed	Loyola University Chicago Stritch School of Medicine (Graduate partnership)
Positron Emission Tomography	No residency program listed	Loyola University Chicago Stritch School of Medicine (Graduate partnership)
MRI	No residency program listed	Loyola University Chicago Stritch School of Medicine (Graduate partnership)

What are the activities of the hospital for patients without insurance?

Department/Program	Service or Support Option	Description	Eligibility/Access
Financial Assistance Policy (FAP)	Charity Care Program	Hospital-provided charity care for patients with household incomes up to 400% of the federal poverty level. Covers all or part of the cost of care.	Eligibility based on application, proof of family income, and completion of Determination of Eligibility form.
Uninsured/Self-Pay Discount	Discounted Services	All uninsured patients receive a 50%–65% discount off hospital charges.	Automatic for all uninsured/self-pay patients; contact Patient Financial Services for details.
Financial Counseling	Guidance and Application Support	Bilingual financial counselors assist patients with applications for government assistance programs and explain financial aid options.	Available to all uninsured and underinsured patients; contact business office or counselors directly.
Payment Plans	Flexible Payment Arrangements	Interest-free payment plans for patients who cannot pay their balance at once.	Available upon request to qualified patients; discuss terms with financial office.
Emergency Department	Emergency Care Guarantee	Care provided regardless of insurance or ability to pay; no patient is turned away in emergencies.	Available to everyone presenting with an emergency medical need.
Community Benefit Program	Subsidized Services & Screenings	Community benefit activities include subsidized healthcare services, screenings, and scholarships, supporting access for uninsured patients.	Eligibility and availability vary by program; contact hospital for details.
Patient Financial Services	Price Transparency & Financial Guidance	Information on expected out-of-pocket costs, available discounts, and payment options for uninsured patients.	Contact via (815) 300-2811 or businessoffice@silvercross.org
Affordable Care Act (ACA) Guidance	Alternative Insurance Options	Assistance and information for enrolling in health insurance through the Healthcare.gov marketplace.	Available to all uninsured patients seeking coverage options.

Hospital Research Collaborations

Department	Partner Institution / Lab	Affiliated University or Research Center	Collaboration Description
Cancer Care	UChicago Medicine Comprehensive Cancer Center	University of Chicago Medicine	Joint cancer center focused on combining academic specialists and advanced cancer treatments, including collaborative research studies and clinical trials at Silver Cross Hospital.
Neurosciences	UChicago Medicine Neurosciences	University of Chicago Medicine	Collaborative program expanding access to neurological cancer, stroke, and neurosurgery care; incorporates UChicago Medicine’s nationally ranked neurological experts and advanced technologies.
Breast Cancer Clinic	UChicago Medicine Breast Cancer Clinic	University of Chicago Medicine	Partnership clinic providing breast cancer expertise, diagnosis, and treatment through shared staff and resources with UChicago Medicine.
Pediatrics	Children´s Memorial Hospital (now Ann & Robert H. Lurie Children´s Hospital of Chicago)	Ann & Robert H. Lurie Children´s Hospital of Chicago	Enhanced partnership for expanded pediatric services and improved care offerings for younger patients.
Rehabilitation	Rehabilitation Institute of Chicago (now Shirley Ryan AbilityLab)	Shirley Ryan AbilityLab	Partnership to bring advanced rehabilitation services to Silver Cross Hospital patients, leveraging expertise from a nationally recognized rehabilitation center.
Radiation Oncology	Joint Venture in Radiation Oncology	University of Chicago Medicine	Jointly developed radiation oncology program and $20 million cancer center, integrating academic and community healthcare resources for advanced cancer care.

Mentoring and Consultancy in Hospital Education

Program	Description	Department
Basic Nurse Assistant Training Program	Partnership with Moraine Valley Community College providing hands-on clinical education for certified nursing assistants	Nursing
Hospital Volunteer Program	Opportunity to share talents while meeting others with passion for service	Various
Med/Surg Nursing Mentorship	Recommended pathway for new graduates to gain broader medical experience	Medical/Surgical
Diversity and Inclusion Mentorship	Giving staff across all backgrounds opportunity to understand position nuances and advance careers	All
Professional Development Program	Helping employees develop new skills, gain confidence and build better relationships	All
Leadership Training	Teaching staff how to lead teams effectively	Management
Career Advice Program	Providing guidance on career opportunities, resume development, and interviewing tips	All
Group Mentorship Program	Assigning a healthcare mentor to groups of new staff, students, or interns	Various

Silver Cross Hospital Nearest Places

Hotels

0.9 km

4.3

Holiday Inn Express & Suites Orland Park Mokena

Free WiFi, Breakfast included, Fitness center, Free parking

1.0 km

3.6

Super 8 by Wyndham Mokena

Free breakfast, Free parking, Pet-friendly, Free WiFi

0.9 km

4.2

Harrah´s Joliet Casino & Hotel

Casino, Free parking, Restaurants, Bar, Fitness center

1.0 km

4.4

Hilton Garden Inn Chicago/Tinley Park

Free WiFi, Indoor pool, Fitness center, On-site restaurant

0.8 km

4.2

Country Inn & Suites by Radisson, Tinley Park, IL

Free breakfast, Indoor pool, Free WiFi, Fitness center

1.0 km

4.5

Holiday Inn Express & Suites Lockport, an IHG Hotel

Free breakfast, Free WiFi, Indoor pool, Free parking

Florists and Gift Shops

0 m

4.6

Childerguild Gift Shop

Flowers, Greeting Cards, Handbags, Jewelry, Silver Cross Logo Items, Sundries, Toys, Patient Room Delivery

0 m

4.5

Hospital Gift Shop (HospitalGiftShop.com)

Fresh Flowers, Gourmet Baskets, Magazines, Books, Games, Same-day delivery to hospital rooms

900 m

4.7

Bella Fiori Flower Shop Inc.

Fresh Flowers, Custom Arrangements, Delivery, Grandparents´ Day Specials

Food and Restaurant

0 m

4.8

Café 1900

Cafe, Sandwiches, Coffee, Snacks

850 m

4.4

Paisano´s Pizza & Italian Restaurant

Italian, Pizza

900 m

4.5

Country Charm Restaurant

American, Diner

950 m

4.1

Williamson´s Restaurant and Bar

American, Bar

650 m

4.6

Teardrop Cafe

American, Cafe

930 m

4.3

Gattos

Italian

Pharmacies

0.05 km

4.8

Silver Pharmacy

Handicapped Accessible, Durable Medical Equipment, Medicaid, Medicare, Immunizations, Delivery, Compounding

0.9 km

4.2

Walgreens Pharmacy

24-hour Pharmacy, Prescription Refills, Order Items Ahead, Photo Services

1.0 km

3.4

CVS Pharmacy

Prescription Refills, Medication Delivery, Immunizations, HealthScreenings, Prescription Transfer

0.95 km

4.1

Osco Drug

Prescription Refills, Immunizations, Pharmacy Consultations

0.95 km

3.7

Walmart Pharmacy

Prescription Refills, Medication Counseling, Immunizations, Medication Delivery

1.0 km

3.9

CVS Pharmacy - E Maple St

Prescription Refills, Health and Wellness Services, Immunizations

Taxi and Transportation

0.1 km

4.6

Ride X Taxi

Local taxi, child safety seats, loyalty points, airport rides

0.7 km

4.4

New Lenox Township Transportation

Community shuttle, scheduled rides, senior services

Available at hospital

4.7

Uber

App-based rides, 24/7 availability, ride types for 4 or 6 passengers

0 km

4.5

Silver Cross Hospital Public Safety Rides

Hospital campus shuttle, Metra station transport

0.9 km

4.2

Taxigator New Lenox

Local taxi fare calculation, rides on demand

At hospital entrance

4.1

Pace Suburban Bus - Route 508

Public fixed-route bus, connects to train station and city

ATMs and Banks

0.8 km

3.5

Bank of America Financial Center & Drive-Thru ATM

Drive-thru ATM, Mobile check deposit, Cardless transactions, Walk-in banking, Digital wallet support

0.7 km

3.8

Old National Bank ATM

ATM, Cash withdrawal, Balance inquiry

0.9 km

Huntington Bank & Drive-Up ATM

Drive-up ATM, 24-hour access, Spanish language option, Minimum denomination $1, Banking services

0.9 km

4.2

First Bank of New Lenox ATM

ATM, Cash withdrawal, Account services, Local banking

0.95 km

3.6

ATM New Lenox

ATM, Cash withdrawal, Balance inquiry

1.0 km

3.7

Woodforest National Bank ATM

ATM, Full-service banking, Account management

Parking Lots

On-site

Silver Cross Hospital Main Parking

2,400 spaces, Complimentary Valet Parking, Shuttle Bus Service, Handicap Parking, Emergency Call Box

Across the street from Cancer Center

Cancer Center Parking

Designated lots for Cancer Center patients, Designated handicap parking, Complimentary Valet parking Monday-Friday 7:30am-4pm

0.8 km

Front Street Parking

75 spaces, Covered Parking Available, Over 7ft. Clearance, Accessible

Shopping Malls

0.2 km

4.8

Encore Shop at Silver Cross Business Center

Resale shop offering new and gently used clothing and merchandise; supports hospital initiatives

at hospital campus

4.7

Childerguild Gift Shop at Silver Cross Hospital

Gift shop with unique gifts, cards, and items for patients, visitors, and staff

0.1 km

4.5

Silver Pharmacy Inc

Full-service pharmacy, prescription refills, over-the-counter medications

Stationery and Copying Services

0.9 km

4.7

The UPS Store

Custom printing, stationery cards, business solutions, shipping services

1.0 km

4.9

Lighthouse Printing

Printing, digital solutions, logo wear, signage, window clings, custom promotional products

1.0 km

4.6

Perma Graphic Printers

Short run color copy services, digital calligraphy, variable data printing, business stationery, mailing services

Car Rental

0.8 km

4.2

Enterprise Rent-A-Car

Standard cars, SUVs, minivans, authorized additional drivers, after-hours drop-off

0.9 km

Budget Car Rental (via Hotwire/Expedia/Aggregator)

Economy, sedans, SUVs, one-way rentals, short-term and long-term options

Within 1 km (multiple pickup locations)

4.3

Uber Rent (Aggregator for Local Providers)

Electric cars, sedans, SUVs, minivans, instant booking via app

Patient Experiences

✅ Summary of Positive Reviews

The positive reviews of Silver Cross Hospital highlight the exemplary care and dedication of the nursing staff. Patients like Larry Ficker and Dean Green Chile commend specific nurses by name, appreciating their compassionate care, expertise, and attentiveness that went beyond expectations. Kanesha shares a positive birthing experience, thanking the entire team for their exceptional support and attentiveness, particularly noting the efforts of the anesthesiologist and post-delivery nurses. The overall sentiment is satisfaction with the attentive service and willingness of staff to go above and beyond.

❌ Summary of Negative Reviews

Negative reviews point to significant issues with wait times and communication in the Emergency Department, as shared by Mrs. Orozco and Joanna Chize. Complaints include prolonged waiting without updates or apologies, short-staffing, and a general lack of responsiveness or empathy from the hospital staff. Joanna Chize specifically criticizes the ED for inadequate care and communication, which led to dissatisfaction and disappointment in the healthcare service quality, attributing it to systemic problems within the hospital´s operational management.

Working Hours

Emergency Department

Open 24/7

Outpatient Services

Monday–Thursday: 6 a.m.–7 p.m.; Friday: 6 a.m.–5 p.m.; Saturday: 6 a.m.–2 p.m.; Sunday: Closed

Diagnostic Testing

Monday–Thursday: 6 a.m.–7 p.m.; Friday: 6 a.m.–5 p.m.; Saturday: 6 a.m.–2 p.m.; Sunday: Closed

Laboratory Services

Monday–Friday: 8 a.m.–4 p.m.; Saturday–Sunday: Closed

Department Phones

Department	Phone
Emergency Department	815-300-1032
Hospital Main Line	815-300-1100
EMS Medical Director	815-300-7427
Director of Emergency Services	815-300-7425
Manager of EMS & Emergency Preparedness	815-300-7434
EMS Operations Coordinator	815-300-2900
Encore Shop (Resale)	815-300-7642
Financial Assistance	815-300-7927

Language and Translation Services

English

Silver Cross Hospital

NPI Number : 1568553519

1900 Silver Cross Blvd, New Lenox, IL 60451

+1 (815) 300-1100

www.silvercross.org

Departments

Outpatient Testing Center

Laboratory Draw Services

X-Ray

EKG

Cardiac Holter Monitors

Echocardiograms

Cardiac Stress Testing

Wound Center

Physical Rehabilitation (Shirley Ryan AbilityLab)

Appointment Information

Visiting Hours

Important Doctors

Corryn S. Greenwood, MD

Colleen Ann Malloy, MD

Cynthia K. Rigsby, MD, FACR

Silver Cross Hospital Information

Management and Leadership Team

Average Salary

Support Programs for Patients

Payment Plans

Cost Consulting

Hospital for patients with disabilities or special needs

Digital Health Services

Collaborations / Educational Programs

Collaborative Research Projects

Professional Development Programs

Certification and Accreditation Programs

Internship and Observation Programs

Hospital Academic Awards and Achievements

Hospital Specialization and Expertise Opportunit

Hospital Residency and Assistantship Programs

What are the activities of the hospital for patients without insurance?

Hospital Research Collaborations

Mentoring and Consultancy in Hospital Education

Silver Cross Hospital Nearest Places

Hotels

Holiday Inn Express & Suites Orland Park Mokena

Super 8 by Wyndham Mokena

Harrah´s Joliet Casino & Hotel

Hilton Garden Inn Chicago/Tinley Park

Country Inn & Suites by Radisson, Tinley Park, IL

Holiday Inn Express & Suites Lockport, an IHG Hotel

Florists and Gift Shops

Childerguild Gift Shop

Hospital Gift Shop (HospitalGiftShop.com)

Bella Fiori Flower Shop Inc.

Food and Restaurant

Café 1900

Paisano´s Pizza & Italian Restaurant

Country Charm Restaurant

Williamson´s Restaurant and Bar

Teardrop Cafe

Gattos

Pharmacies

Silver Pharmacy

Walgreens Pharmacy

CVS Pharmacy

Osco Drug

Walmart Pharmacy

CVS Pharmacy - E Maple St

Taxi and Transportation

Ride X Taxi

New Lenox Township Transportation

Uber

Silver Cross Hospital Public Safety Rides

Taxigator New Lenox

Pace Suburban Bus - Route 508

ATMs and Banks

Bank of America Financial Center & Drive-Thru ATM

Old National Bank ATM

Huntington Bank & Drive-Up ATM

First Bank of New Lenox ATM

ATM New Lenox

Woodforest National Bank ATM