| Financial Hardship Program |
Substantial relief for uninsured and underinsured patients based on income level. Can reduce or eliminate out-of-pocket costs for medically necessary care, including long-term care. |
Families below 200% of Federal Poverty Guidelines receive 100% assistance.
Families between 200%-300% receive 50% assistance.
Up to 400% receive 25% assistance after insurance.
Application required. No residency requirement. |
| Medicaid Counseling & Enrollment Assistance |
Assistance to uninsured patients in applying for Medicaid and identifying relevant government insurance options. |
Uninsured or low-income individuals.
Healthcare counselors help determine eligibility and guide through application process. |
| Care Coordination & Social Work |
Social workers help connect patients to community resources, including home health, long-term care planning, and palliative services. |
All patients; focus on those with chronic illness, limited resources, or requiring care transitions.
Referral through department or during inpatient care. |
| Palliative Care Program |
Comprehensive palliative and comfort care for patients with serious or chronic illnesses, including symptom management and advance care planning. |
Patients with advanced or terminal illnesses.
Available inpatient and some outpatient settings.
Referrals through physician or care team. |
| Home Health Services |
Nursing, therapy, and support provided in the home for patients with chronic illness, recovery needs, or mobility restrictions. |
Eligibility based on medical necessity and physician referral.
Some programs may be covered by insurance, Medicaid, or financial assistance programs. |
| Adult Day Care & Senior Support |
Connections to adult day care centers and respite services for patients needing daytime supervision or engagement. |
Availability depends on patient needs and local community partnerships.
Social work team assists with referrals and financial screening. |
| Charity Care/Financial Assistance Program |
Charity-based coverage for medically necessary hospital services, including long-term and non-elective care, for those unable to pay. |
Uninsured, underinsured, and those unable to pay based on individual financial situation.
No requirement for citizenship or Kentucky residency.
Application and income documentation required. |
| Community Resource Outreach |
Guidance and referrals to external agencies for food, housing, utility, and caregiver support resources. |
Offered via care coordination, social work, and discharge planning for qualifying patients. |