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St. Joseph´s Hospital Health Center

2.6 (405)

St. Joseph´s Hospital Health Center, founded in 1869 in Syracuse, NY, is a 451-bed facility renowned for its excellence in cardiac care, spine surgery, and stroke treatment. The hospital has received numerous accolades, including U.S. News & World Report´s "Best Regional Hospital" designation for multiple consecutive years and Healthgrades´ "America´s 50 Best for Cardiac Surgery" award.

NPI Number : 1508815333

301 Prospect Ave, Syracuse, NY 13203

+1 (315) 448-5111

www.sjhsyr.org

Get Directions

Departments

Primary Care

Cardiology

Family Medicine

Geriatrics

Diagnostic Imaging

Ambulatory Surgery

Behavioral Health

Orthopedics

Infusion Therapy

Wound Care

Laboratory Services

Rehabilitation

Appointment Information

Department	Online Booking	Phone Scheduling	Walk-In	Same-Day
Primary Care	Available	888-STJOES1	Not specified	Available
Women´s Health	Available	888-STJOES1	Not specified	Available
Specialty Care	Available for select providers	888-STJOES1	Not specified	Not specified
Video Visits	Available	315-744-1600	N/A	Available

Visiting Hours

Department	Visitation Information
Emergency	2 visitors allowed for duration of ED visit
General Inpatient	- Visiting hours: 10am to 8pm daily - Maximum 2 visitors per patient at a time - Visitors must be over age 12 - Government-issued photo ID required - Temporary visitor badge provided
Labor & Delivery	- 1 support person allowed 24/7 - 2 additional adult visitors plus siblings allowed 10am-8pm
Mental Health	- Visitation by appointment only - Contact unit at 315-448-5360 to schedule
NICU	- Birth parents and 4 designated adults allowed - No siblings permitted - Subject to unit/patient restrictions
Online/Phone Options	- Video visits available through MyStJosephsRecord patient portal - Call 888-STJOES1 to schedule appointments
Same-Day Visits	Call 888-STJOES1 for same-day appointment availability
Surgery/Procedures	1 visitor may accompany patient and wait in designated area
Walk-In	Emergency department available for walk-in visits 24/7

Important Doctors

St. Joseph´s Hospital Health Center Information

Management and Leadership Team

Name	Title	Department	Areas of Expertise
Amine Hila, MD	Chief Medical Officer, Acute Care	Medical Affairs	Clinical operations, quality improvement
Ann Marie Moynihan	Vice President, Patient Care Services, Chief Nursing Officer	Nursing	Nursing operations, patient care quality
Caswell Samms	Senior Vice President, Chief Financial Officer	Finance	Financial management, strategic planning
Dean Civitello	Vice President, Human Resources	Human Resources	Workforce management, employee relations
Frances Casola	Senior Vice President for Operations	Operations	Hospital operations, process improvement
Frank Hagan	Senior Vice President, Finance, and CFO	Finance	Financial strategy, budgeting
Leslie Paul Luke	President and Chief Executive Officer	Executive Leadership	Strategic leadership, organizational development
Lisa Brady	Senior Vice President & Chief Strategy Officer	Strategy	Strategic planning, business development
Lisa Hanrahan	Vice President, Quality & Risk Management	Quality	Quality assurance, risk mitigation
Lorraine Horgan	Vice President, External Affairs	External Affairs	Community relations, government affairs
Mark McConkey	Vice President, Facilities	Facilities	Facility management, infrastructure planning
Meredith Price	Senior Vice President of Hospital Operations	Operations	Hospital administration, operational efficiency
Pam Upadya, MD	Vice President and Chief Medical Officer, St. Joseph´s Wayne Medical Center	Medical Affairs	Clinical leadership, patient safety
Philip Falcone, MD	Chief Clinical Officer	Clinical Operations	Clinical program development, quality of care
Sister Patricia Mennor, SC	Vice President, Mission	Mission	Mission integration, spiritual care

Average Salary

Here is a responsive Bootstrap table summarizing the average fees and pricing structure for key medical specialty services at St. Joseph´s Hospital Health Center:

Department	Service/Procedure	Average Cost	Notes
Cardiology	Angioplasty	$28,000 - $35,000	Costs may increase with stent placement
Cardiology	Cardiac Stress Test	$1,200 - $1,800	Nuclear imaging increases cost
Neurology	MRI Brain Scan	$2,000 - $3,500	With and without contrast
Neurology	EEG	$200 - $700	Routine outpatient procedure
Oncology	Chemotherapy Session	$5,000 - $10,000	Per session; varies by drug regimen
Oncology	Radiation Therapy	$10,000 - $50,000	Full course of treatment
Orthopedics	Total Knee Replacement	$30,000 - $50,000	Includes hospital stay and rehab
Orthopedics	Arthroscopic Surgery	$5,000 - $10,000	Outpatient procedure
Outpatient	Primary Care Visit	$100 - $300	New patient visits cost more
Outpatient	Specialist Consultation	$200 - $500	Varies by specialty

Support Programs for Patients

Department	Program/Service
Financial Assistance	- Patient Financial Assistance Program offering 100% discount for incomes =200% of Federal Poverty Level - Partial discounts for incomes 200-400% of Federal Poverty Level - Catastrophic cost assistance for medical expenses exceeding 20% of income - Medicaid screening and application assistance
Home Care	- Medicaid Coverage for Home Care services - Medicaid Buy-In Program for Working People with Disabilities (MBI-WPD)
Day Care	- St. Joseph´s Child Care Center for employees´ children ages 6 weeks to 5 years
Palliative Care	- Inpatient and outpatient palliative care services - Multidisciplinary team including physicians, nurses, social workers, chaplains - Pain and symptom management - Goals of care discussions
Social Support	- Health Home program for Medicaid members - Care coordination services - Assistance with medical, behavioral, and social services

Payment Plans

Payment Plan Option	Details
Interest-free payment plan	For balances paid in less than 90 days
Zero-interest loan program	For balances paid in less than a year
Low-interest loan program	For balances that need to be paid in over 12 months
Financial assistance	Available for families meeting specific income guidelines
Catastrophic cost discount	When medical expenses exceed 20% of patient´s income
Flexible payment terms	Customizable payments to fit financial situations
Online bill payment	Available for convenient account management

Cost Consulting

Department	Financial Counseling Services
Benefit Advocacy	- Screens patients for Medicaid eligibility - Helps patients understand financial responsibility - Explains payment options available
Financial Assistance Program	- Offers discounts to qualifying individuals based on income - Provides 100% discount for those earning 200% or less of Federal Poverty Level - Offers partial discounts for those earning 200-400% of Federal Poverty Level - Assists with applications for free or low-cost insurance
Financial Counseling	- Available Monday-Friday, 8am-4:30pm - Provides guidance on hospital charges - Explains insurance benefits - Discusses payment options - Assists with financial assistance applications
Payment Plans	- Offers interest-free payment plans for balances paid in less than 90 days - Provides zero-interest loan program for balances paid in 120 days to 12 months - Offers low-interest loan program for balances paid over 12 months
Price Transparency	- Provides price list for common types of care - Offers price estimates for out-of-pocket costs before services

Hospital for patients with disabilities or special needs

Here is a Bootstrap responsive table listing the accommodations available for patients with disabilities or special needs at St. Joseph´s Hospital Health Center, without explanations or statements:

Department	Accommodation
All Areas	Fully wheelchair accessible
Communication	24/7 interpreter services for hearing impaired and limited English speakers
Emergency	Accommodates emergency studies as needed
Imaging	Registered and licensed technologists perform exams
Inpatient	Electrical bed controls for positioning
Inpatient	Call buttons at bedside
Nursing	Staff trained to assist recovery, rehabilitation and comfort
Patient Rooms	Air conditioning and heating for comfort
Physical Medicine	Specialized therapies and assistive devices
Public Safety	Evacuation assistance for persons with disabilities
Rehabilitation	Inpatient and outpatient services
Telephones	TTY/TDD device available

Digital Health Services

Here is a responsive Bootstrap table with a detailed overview of St. Joseph´s Hospital Health Center´s digital health services, sorted alphabetically by department:

Department	Digital Health Services
Cardiology	- CardioMEMS HF System for remote heart failure monitoring - Telecardiology consultations with Mount Sinai Medical Center - Remote monitoring of vital signs and weight for heart patients
Emergency	- Grace chatbot for COVID-19 self-assessment - Telestroke program for remote stroke consultations - Video visits for urgent care through ExpressCare
Home Health	- Remote patient monitoring for patients discharged from hospital - Telehealth visits for home health patients - Military and veterans telehealth program
Mental Health	- Telepsychology consultations for emergency department patients - Virtual visits for outpatient mental health services
Patient Portal	- MyStJosephsRecord portal for accessing medical records - Online appointment scheduling and management - Secure messaging with providers - View test results and pay bills online - Request prescription refills - Manage healthcare for dependents through proxy access
Pediatrics	- Telemedicine consultations with St. Jude Children´s Research Hospital - Remote monitoring for pediatric patients
Primary Care	- Video visits for primary care appointments - Remote monitoring of chronic conditions - Online health questionnaires and risk assessments
Remote Monitoring	- OxiNet III system for continuous monitoring of oxygen saturation - Daily monitoring of vital signs, weight, and symptoms for at-risk patients - COVID-19 remote monitoring program
Telemedicine Platform	- DexCare platform for virtual urgent care visits - Video visits across multiple specialties - Integration with electronic health records

Collaborations / Educational Programs

Department	Program Details
Family Medicine	Residency program, 3-year training, unopposed program
Dentistry	General Practice Residency, 12-month program, 5 residents per year
Pharmacy	Residency program available
Transitional Year	Residency program available
Clinical Rotations	Offers rotations for medical students in various specialties
Cardiac Sonography	13-month program with classroom and clinical instruction
Continuing Medical Education	Annual Family Medicine Refresher Course offered

Collaborative Research Projects

Department	Research Project	Impact
Cardiology	New electrophysiology lab with 3D mapping-Rhythmia device	Allows diagnosis and treatment of more complex arrhythmias
Clinical Trials	Collaboration with Roswell Park Comprehensive Cancer Center	Access to latest cancer treatment options and clinical trials
Genetics	Genetic testing for personalized cancer care	Enables tailored treatment plans for patients
Pulmonology	Non-Tuberculous Mycobacterial Lung Infection Treatment study	Evaluating clofazimine for Mycobacterium avium complex infections
Research Institute	Investigator-initiated and industry-sponsored clinical trials	Provides patients access to cutting-edge therapies
Virology	RSV oral drug development study	Evaluating safety and efficacy of new RSV treatment

Professional Development Programs

Department	Affiliations & Professional Development Programs
Anesthesia	American Society of Anesthesiologists, Continuing Medical Education programs
Cardiology	American Heart Association, Cardiovascular Institute training programs
Education	LCME accredited hospital-based medical school campus, Residency and fellowship programs
General	Trinity Health division, Washington State Medical Association accreditation for CME
Internal Medicine	American College of Physicians, Internal Medicine Residency Program
Nursing	Magnet® recognized, Nursing education programs, Professional Growth & Advancement Program (PREP)
Research	St. Joseph´s Health Research Institute, Clinical and basic sciences training
Simulation	State-of-the-art simulation training laboratory

Internship and Observation Programs

Here is the information presented as a Bootstrap responsive table, sorted alphabetically by department:

Department	Opportunity
Cardiac Sonography	Cardiac Sonography program
Clinical Engineering	Clinical Engineering Intern
Facilities	Facilities Intern
Marketing	Marketing Intern
Nursing	Student Training Employment Partnership (S.T.E.P.) program
Radiology	Student Intern, Imaging Services
Surgery	Surgical Technologist Intern

Hospital Academic Awards and Achievements

Department	Award
Cardiac Care	America´s 50 Best Hospitals for Cardiac Surgery Award™ by Healthgrades
Cardiac Care	Cardiac Surgery Excellence Award™ by Healthgrades
Cardiac Care	Gold Plus Achievement Award from American Heart Association
General	Grade A for Patient Safety from Leapfrog Hospital Safety Grades
General	Best Regional Hospital by U.S. News & World Report
General	CMS 5 Star Rating
General	Magnet Recognition for Nursing Excellence (6 consecutive times)
General	Safety Excellence Award from ECRI
Orthopedics	America´s 100 Best Hospitals for Spine Surgery Award™ by Healthgrades
Stroke Care	Get With The Guidelines-Stroke Silver Plus Quality Achievement Award
Vascular	America´s 50 Best Hospitals for Vascular Surgery Award™ by Healthgrades
Women´s Health	Baby-Friendly Designation

Hospital Specialization and Expertise Opportunit

Department	Program
Family Medicine	Family Medicine Residency
Dentistry	General Practice Residency
Pharmacy	Pharmacy Residency
Transitional Year	Transitional Year Residency

Hospital Residency and Assistantship Programs

Department	Program
Dentistry	General Practice Residency
Family Medicine	Family Medicine Residency
Pharmacy	Pharmacy Residency
Transitional Year	Transitional Year Residency

What are the activities of the hospital for patients without insurance?

Department	Services/Support Options
Financial Assistance	- 100% discount for medically necessary services if income =200% of Federal Poverty Level - Partial discounts for incomes 200-400% of Federal Poverty Level - Catastrophic cost discounts for medical expenses >20% of income - Application process available
Payment Plans	- Short-term interest-free payment plans (<90 days) - Long-term zero-interest loans (120 days - 12 months) - Low-interest loans (>12 months)
Emergency Care	- Care provided regardless of ability to pay - Emergency department available 24/7
Discounted Services	- Sliding fee scale based on Federal Poverty Guidelines - Package rates for some non-covered services
Insurance Guidance	- Screening for Medicaid eligibility - Assistance applying for Health Insurance Exchange plans - Information on Medicare/Medicaid dual enrollment
Additional Support	- Financial counselors available - Translator services for application process - Community health programs

Hospital Research Collaborations

Department	Research Partner	Collaboration Details
Cancer Research	Roswell Park Comprehensive Cancer Center	Collaborative cancer care service line, access to clinical trials
Medical Education	Creighton University	$5 million donation to support health sciences education
Cardiology	Flinn Foundation	$1 million endowment for cardiology fellowship program
Hospital Administration	University of Rochester Medical Center	Strategic partnership for clinical and operational collaboration
Nursing Education	American Sentinel College of Nursing & Health Sciences	Nursing simulation research grant
Population Health	Centers for Medicare & Medicaid Services	Accountable Health Communities project

Mentoring and Consultancy in Hospital Education

Department	Mentorship/Advisory Program
Anesthesia	Mentorship committee program for clinical faculty members
Emergency Medicine	EMRA Student-Resident Mentorship Program
Family Medicine	Faculty member mentorship program for medical students
Internal Medicine	RAMP: Internal Medicine Residency Advising Mentorship Program
Nursing	Nurse Mentorship Program for new nurses and Nurse Residents
Ophthalmology	Mentoring program to prepare junior faculty for career advancement
Primary Care	Peer-to-peer mentorship program for home care caregivers

St. Joseph´s Hospital Health Center Nearest Places

Hotels

0.2 miles

Clarion Pointe Downtown

Free breakfast, Free parking

0.7 miles

4.2

Parkview Hotel

Free breakfast, Free WiFi

0.7 miles

4.5

Marriott Syracuse Downtown

Restaurant, Fitness center

0.6 miles

4.1

Best Western Syracuse Downtown Hotel and Suites

Free breakfast, Free WiFi

0.7 miles

4.3

Aloft Syracuse Inner Harbor

Bar, Fitness center

0.9 miles

4.4

Hotel Skyler Syracuse, Tapestry Collection by Hilton

Free WiFi, Fitness center

Florists and Gift Shops

0.0 km

4.5

St Joseph Gift Shop

Religious and spiritual items, gift shop

0.7 km

4.2

Markowitz Florist

Flower delivery service

7.4 km

4.6

Sam Rao Florist

Wide variety of floral arrangements

3.8 km

4.5

Westcott Florist, Inc.

Fresh flowers and delivery

5.1 km

Coleman Florist inc

Local florist specializing in arrangements

8.6 km

4.4

Backyard Garden Florist

Design and installation of floral arrangements

Food and Restaurant

0.8 km

4.5

Dinosaur Bar-B-Que

Barbecue, Southern-style meats, Draft brews

0.9 km

4.4

Attilio´s Restaurant & Bar

Italian cuisine, Oven-fired pizzas, Cocktails

0.1 km

4.2

Butternut Cafe

Comfort food, Beverages

0.1 km

4.3

Holy Grounds

Espresso-based beverages, Light bites

0.1 km

Panera Bread

Sandwiches, Salads, Soups, Bakery items

0.7 km

4.3

San Miguel Mexican Restaurant

Mexican cuisine

Pharmacies

0 km

4.2

St. Joseph´s Health Hospital Pharmacy

Hospital pharmacy, Inpatient services

0.2 km

Kinney Drugs 115

Retail pharmacy, Prescription services

0.5 km

3.8

Rite Aid Pharmacy 632

Retail pharmacy, Drive-thru

0.7 km

4.5

Harveys Pharmacy

Independent pharmacy, Personalized service

0.8 km

4.1

Syracuse University Health Service Pharmacy

University pharmacy, Student health services

0.9 km

3.9

SUNY Pharmacy Outpatient

Outpatient pharmacy, Specialty medications

Taxi and Transportation

0.9 km

4.2

Dependable Taxi

Taxi service, medical transport, private express delivery

0.8 km

Blue Star Taxi

Taxi service, airport transfers, long-distance trips

0.7 km

4.1

CNY Green Taxi

Taxi service, airport transfers, casino trips

0.6 km

3.9

ASAP Taxi 4 Less

Taxi service, affordable rates

On-demand

4.3

Uber

Ridesharing, multiple vehicle options

0.9 km

3.8

Madison Transit

Bus service, public transportation

ATMs and Banks

0.5 km

3.8

M&T Bank

ATM, Full-service banking

0.6 km

3.5

KeyBank

ATM, Full-service banking

0.7 km

3.7

Chase Bank

ATM, Full-service banking

0.8 km

3.6

Bank of America

ATM, Full-service banking

0.9 km

4.1

Empower Federal Credit Union

ATM, Full-service banking

1.0 km

3.9

Community Bank, N.A.

ATM, Full-service banking

Parking Lots

0.1 km

4.1

Medical Office Center Parking Garage

24/7 access, Handicapped parking, Enclosed bridge to hospital

0.2 km

3.9

St. Joseph´s Health Hospital Visitor Parking

Short-term parking, Close to Emergency Department

0.9 km

3.7

Upstate University Hospital East Garage

Covered parking, Elevator access, Weekly passes available

Shopping Malls

0.9 km

4.3

Destiny USA

Large shopping mall with over 250 stores, restaurants, and entertainment options

0.7 km

4.5

Franklin Square

Historic district with boutique shops and restaurants

0.8 km

4.6

Armory Square

Trendy neighborhood with unique shops, galleries, and eateries

Stationery and Copying Services

0.8 km

4.7

Plank Road Printing

Offset & digital printing, business cards, letterheads, brochures, stationery, booklets

0.9 km

4.5

PostNet

Printing, copying, business cards, banners, signs, direct mail, promotional products

1.0 km

4.8

Hansen QP

Commercial printing, business cards, letterhead, envelopes, notepads, custom calendars

Car Rental

0.8 km

3.5

Budget

Economy cars, SUVs, minivans

0.8 km

3.7

Avis

Compact cars, midsize SUVs, luxury vehicles

0.9 km

4.3

Enterprise

Economy through full-size cars, cargo vans, SUVs

Patient Experiences

✅ Summary of Positive Reviews

Patients appreciated the professionalism and kindness of the staff at St. Joseph´s Hospital Health Center. One reviewer specifically praised the doctors, nurses, and food prep staff for their incredible care during their stay. Despite being far from home, the reviewer felt grateful for the quality care received, mentioning nurse Becca for her exceptional service. These reviews highlight the compassion and dedication of the hospital staff, providing reassurance and comfort during difficult times.

❌ Summary of Negative Reviews

Several reviewers expressed dissatisfaction with the organization and service at St. Joseph´s Hospital Health Center. Complaints included lack of communication from staff, delays in ER patient care, and difficulties in obtaining medical records. One reviewer shared their frustration with their 82-year-old mother´s experience, who received minimal assistance during her stay. Another faced challenges in retrieving their medical records and filing a complaint. These reviews indicate concerns over administrative and communication issues within the facility, leading to negative patient experiences.

Working Hours

Emergency Department

Open 24 hours / 7 days a week

Outpatient Services

Monday - Friday: 7:00 AM - 3:00 PM

Diagnostic Imaging

Monday - Friday: 7:00 AM - 3:00 PM, Saturday: 8:00 AM - 2:00 PM

Laboratory Services

Monday - Friday: 7:00 AM - 3:00 PM, Saturday: 8:00 AM - 2:00 PM

Cardiac Services

Monday - Friday: 7:30 AM - 4:00 PM

Inpatient Visiting Hours

Daily: 9:00 AM - 8:30 PM

Department Phones

Department	Phone Number
General Information	315-448-5111
Admissions	315-448-5230
Laboratory	315-448-5400
Medical Imaging	315-448-5274
Mental Health Inpatient Services	315-448-5360
Medical Records	315-448-5160
Obstetrics/Gynecology	315-703-5200
Patient Information	315-448-5113

Language and Translation Services

English
Spanish
Chinese
Russian
French
Urdu
Tagalog
Greek
Albanian

St. Joseph´s Hospital Health Center

NPI Number : 1508815333

301 Prospect Ave, Syracuse, NY 13203

+1 (315) 448-5111

www.sjhsyr.org

Departments

Primary Care

Cardiology

Family Medicine

Geriatrics

Diagnostic Imaging

Ambulatory Surgery

Behavioral Health

Orthopedics

Infusion Therapy

Wound Care

Laboratory Services

Rehabilitation

Appointment Information

Visiting Hours

Important Doctors

Mary Abdulky

Mark Adelson

Waseem Ahangar

Amine Hila

Dorshey Jackson

Eric Alcorn

Amy Carter

Abigail Hearns

Amanda Nicholas

Hajrija Selimovic

Danielle Marie Lindenmuth

Karikehalli Anantamurti Dilip

David M. Albala

Todd C. Battaglia

St. Joseph´s Hospital Health Center Information

Management and Leadership Team

Average Salary

Support Programs for Patients

Payment Plans

Cost Consulting

Hospital for patients with disabilities or special needs

Digital Health Services

Collaborations / Educational Programs

Collaborative Research Projects

Professional Development Programs

Internship and Observation Programs

Hospital Academic Awards and Achievements

Hospital Specialization and Expertise Opportunit

Hospital Residency and Assistantship Programs

What are the activities of the hospital for patients without insurance?

Hospital Research Collaborations

Mentoring and Consultancy in Hospital Education

St. Joseph´s Hospital Health Center Nearest Places

Hotels

Clarion Pointe Downtown

Parkview Hotel

Marriott Syracuse Downtown

Best Western Syracuse Downtown Hotel and Suites

Aloft Syracuse Inner Harbor

Hotel Skyler Syracuse, Tapestry Collection by Hilton

Florists and Gift Shops

St Joseph Gift Shop

Markowitz Florist

Sam Rao Florist

Westcott Florist, Inc.

Coleman Florist inc

Backyard Garden Florist

Food and Restaurant

Dinosaur Bar-B-Que

Attilio´s Restaurant & Bar

Butternut Cafe

Holy Grounds

Panera Bread

San Miguel Mexican Restaurant

Pharmacies

St. Joseph´s Health Hospital Pharmacy

Kinney Drugs 115

Rite Aid Pharmacy 632

Harveys Pharmacy