Name |
Title/Department |
Area of Expertise/Responsibility |
Connie Smith |
President & CEO |
Overall strategic direction and operations |
Michele Lawless |
Executive Vice President and CFO |
Financial operations and treasury |
David Gray |
Executive Vice President |
Operational leadership |
Wade Stone |
Executive Vice President |
Strategic development |
Tony Bohn |
Vice President and Chief Human Resources Officer |
Human resources management |
Michael Heck |
Chief CRNA |
Anesthesia services |
Muhammad Ahmed, M.D. |
CRSH CMO/Respiratory Therapy Medical Director |
Clinical oversight and respiratory services |
Seth Smith, RN, BSN |
Administrator/Director of Patient Care Services |
Patient care operations |
Lindsay Collins, RN |
Case Manager, Admissions |
Patient admissions and case management |
Samantha Coomer |
Department Coordinator |
Department administration |
Marlene Edwards, BSW |
Social Worker/Discharge Planner |
Patient discharge planning and social services |
Beth Schmidt, PharmD |
Pharmacy Manager |
Pharmaceutical services |
Jeff Webster, RRT |
Respiratory Therapy Supervisor |
Respiratory care services |
Kyla Cole |
Director of Major Gifts |
Foundation fundraising |
Kathy Smith |
Director of Annual Giving |
Foundation annual fundraising campaigns |
Department |
Average Fees & Pricing Structure |
Notes on Cost Variations |
Cardiology |
- EKG: $250 - $500
- Stress Test: $1,000 - $2,500
- Cardiac Catheterization: $10,000 - $15,000
|
Costs depend on procedure complexity, physician involvement, and additional diagnostic imaging. |
Neurology |
- EEG: $300 - $600
- MRI Brain Scan: $2,000 - $4,000
- Neurological Consult: $300 - $500
|
Advanced imaging (MRI/CT) and specialist reviews may add to the cost. |
Oncology |
- Chemotherapy (per session): $1,000 - $5,000
- Cancer Biopsy: $1,500 - $3,000
- Radiation Therapy: $10,000 - $20,000
|
Costs vary based on cancer type, stage, and treatment duration. |
Orthopedics |
- X-ray: $100 - $300
- Joint Replacement Surgery: $15,000 - $30,000
- Physical Therapy (per session): $100 - $250
|
Procedure complexity and post-surgical care influence pricing. |
Outpatient Services |
- General Consultation: $150 - $300
- Lab Testing: $50 - $500
- Preventive Services (e.g., vaccines): $50 - $200
|
Insurance coverage and type of lab tests requested impact final costs. |
Financial Assistance & Payment Options: Self-pay patients receive a 40% discount; financial assistance available for incomes below 400% of the federal poverty limit. Flexible 0% interest payment plans are also offered.
|
| Department/Program | Services Provided | Eligibility and Support |
|-----------------------------------------|---------------------------------------------------------------------------------------------------------------------------------------------------------------------------------|---------------------------------------------------------------------------------------------------------------------------------------------------------------------------------|
| Financial Assistance Program | Covers emergency and other medically necessary healthcare services. | Based on household income and family size; applicants must fully complete the process, apply to public programs if eligible, and verify income/assets. |
| Community Clinic | Basic medical services (acute, chronic conditions), prescription assistance, lab assistance, and referrals to specialists. | Patients must meet eligibility criteria (e.g., income below 250% of Federal Poverty Guideline) and reside within specified counties. |
| The Medical Center Home Care Program | Skilled nursing, therapy (physical, occupational, speech), cardiac care, disease management, pain medication management, and home safety. | 24/7 services tailored for patients in their homes across five counties. |
| Commonwealth Regional Specialty Hospital | Long-term acute care for medically complex conditions (e.g., respiratory care, nutrition management, rehabilitation). | Serves patients requiring prolonged stays (18-35 days) who need specialized acute care. |
| Palliative Care Services | Management of symptoms like pain, fatigue, and nausea and assistance with advanced care planning. | Served by Medicare, Medicaid, and private insurance; addresses conditions like cancer, Alzheimer´s, COPD, and more. |
| Social Support Groups (Cancer Center) | Support groups and counseling for patients undergoing cancer treatment. | Available to all cancer patients and families accessing the Cancer Center services. |
| Medical and Social Services (Home Care) | Includes community-based waiver programs, psychological care, and homemaker services for maintaining patient independence. | Open to patients needing long-term care and resources to maintain residence at home. |
| Daycare and Pediatric Services (Home Care) | Pediatric care and daycare services as part of home-based programs. | Accessible to all age groups requiring home medical or therapeutic support. |
Payment Plan Option |
Details |
Installment Duration |
Interest / Fees |
Additional Features |
Contact |
Standard Payment Plans |
Monthly payments for balances, accepts cash, check, money order, Visa, Discover, Mastercard |
3 to 60 months (dependent on balance) |
0% interest, no fees |
Offered through Commerce Bank, monthly billing statements, recurring payments available |
270-745-1100 / 800-786-1581 |
Financial Assistance Plans |
Discounts for self-pay and income-based eligibility |
N/A |
0% interest, no fees |
20% automatic self-pay discount
10% quick pay discount
Up to 100% bill discount for income =200% FPL
50% discount for 201%-300% FPL
25% discount for 301%-400% FPL
|
270-745-1100 / 800-786-1581 |
Recurring Payment Options |
Payments scheduled from checking or credit card |
3 to 60 months |
0% interest, no fees |
Automated monthly payments |
270-745-1100 / 800-786-1581 |
Department |
Financial Counseling Services Offered |
Guidance on Treatment Costs |
Financial Support Options Provided Before Care |
Contact Information |
Commonwealth Financial Resources (Billing) |
- Financial counseling
- Assistance understanding billing
- Arranging payment plans
- Help with insurance claims
|
- Customer Service representatives available to explain billing details
- Provide summaries of charges
- Guidance on insurance claims procedures
|
- Financial assistance for emergency/medically necessary care based on income and household size
- Discounts for qualifying uninsured or underinsured patients
- Financial Assistance Application available
- Staff assist with application process
- Notification at or before registration possible for those needing financial help
|
- Phone: 270-745-1100
- Toll Free: 800-786-1581
- Address: 800 Park Street, Bowling Green, KY 42101
|
Category |
Accommodations |
Physical Accessibility |
- Free parking with courtesy transport services
- Accessibility for wheelchairs and mobility aids
- State-of-the-art facilities designed for accessibility
- Specialized transport coordination
|
Assistive Devices |
- Availability of wheelchairs, walkers, and canes
- Hospital beds, lift chairs, and bedside commodes
- Adaptive equipment for mobility and safety
- Custom orthotics and prosthetic fitting assistance
|
Communication Aids |
- Augmentative and alternative communication devices
- Speech therapy for language and communication improvement
- Assistive technology for swallowing therapy
- Patient and family education on communication tools
|
Priority Services |
- Personalized rehabilitation programs
- Special Alzheimer´s and memory care services
- Home care services for various age groups
- Tailored support for disabilities or chronic illnesses
|
Staff Training for Inclusive Care |
- Specialized staff trained in Alzheimer’s and dementia care
- Professionals trained in adaptive equipment and techniques
- Comprehensive education for family and caregivers
- Continuous learning in inclusive and evidence-based care
|
Department |
Description |
Digital Health Service |
Telemedicine Services |
Virtual consultations with licensed physicians via smartphones, tablets, or computers, offering accessible healthcare from home or on-the-go. |
Telemedicine visits for urgent care, chronic disease management, and minor illnesses. |
Interactive Patient Education |
Advanced TV-based SmarTigr system for on-demand patient education tailored to specific conditions, integrated with the electronic medical record (EMR) for tracking. |
Educational video assignments and automated charting. |
Remote Monitoring |
Continuous heart monitoring with wearable Holter monitors to track and assess cardiac health in patients during daily activities. |
Holter Monitoring. |
Primary Care and Family Medicine |
Comprehensive care for individuals and families, integrating digital platforms for preventive care, chronic disease management, and wellness visits. |
Telemedicine for routine checkups and specialty referrals. |
Distance Learning and Rural Telemedicine |
Telehealth services, facilitated through a $1 million grant, to connect rural patients with specialists via advanced two-way audio-visual technology. |
Distance telemedicine for underserved rural areas. |
Urgent Care |
Telemedicine for fast, round-the-clock treatment of minor injuries and illnesses, reducing emergency department pressure during high-demand periods. |
Telemedicine for urgent care needs 24/7. |
Patient Portal (MyRecord) |
Secure online platform for accessing medical records, scheduling appointments, and managing health data, encouraging patient engagement and informed decisions. |
Online patient health portal for information management and communication. |
Department |
Programs Available |
Details |
Cardiology |
Fellowship Program |
Involves core rotations in outpatient and inpatient settings under faculty supervision. |
Emergency Medicine |
Residency Program |
Includes critical care, trauma, and medical decision-making experiences through hands-on training. |
General Surgery |
Residency Program |
Offers rotations in various surgical specialties with emphasis on operative and preoperative management. |
Internal Medicine |
Residency Program |
Core and elective rotations focusing on outpatient and inpatient care, patient management, and clinical skills. |
Pediatrics |
Residency Program |
Involves rotations in outpatient clinics and inpatient pediatric care settings. |
Transitional Year |
Residency Program |
Structured with core rotations in multiple disciplines, preparing residents for advanced specialty training. |
Psychiatry |
Residency Program |
Focuses on clinical psychiatric skills through inpatient and outpatient experiences. |
Department |
Research Project |
Details |
Impact |
Cancer |
Cancer Clinical Trials |
Precision medicine for lung cancer based on mutation analysis for targeted therapies. |
Improved patient outcomes by reducing side effects and enhancing survival rates. |
Cardiology |
Heart Disease Investigational Studies |
Testing new treatments and diagnostic methods for cardiovascular conditions. |
Enhances skills and knowledge of cardiologists through cutting-edge research. |
Immunology |
COVID-19 Immune Study |
Testing investigational antibodies to protect immuno-compromised individuals from COVID-19. |
Expanded expertise in immunosuppressive treatments for healthcare professionals. |
Maternal and Infant Health |
PEA POD Study |
Impact of maternal exercise on infant body composition using Air Displacement Plethysmography. |
Improves healthcare provider strategies for advising maternal fitness and neonatal health. |
Diabetes |
Postpartum Diabetes Care Research |
Developed tools for shared decision-making for gestational diabetes patients. |
Advances diabetes management and postpartum care practices among clinical staff. |
Department |
Affiliations with Professional Organizations |
Professional Development Programs |
Neonatal Intensive Care Unit |
Member of Vermont Oxford Network (VON) |
Continuous quality and safety improvement programs |
Neuroscience Services |
Follows American Heart Association and American Stroke Association guidelines |
Training on stroke care and advanced neuroscience practices |
Cardiology |
Primary Stroke Center Certification by The Joint Commission |
Accreditation-linked training on heart attack and stroke signs |
Graduate Medical Education |
Partnership with University of Kentucky College of Medicine |
Residency and fellowship programs accredited by ACGME |
Cancer Treatment Center |
Accreditation by the American College of Radiology |
Workshops on radiation oncology best practices |
Career Training |
Collaborates with Western Kentucky University |
Programs like Patient Care Tech Apprenticeship, Surgical Tech Training |
Department |
Certification |
Accreditation Body |
Diagnostic Imaging |
Accreditation in Breast MRI, Breast Ultrasound, CT, Mammography, MRI, Nuclear Medicine, PET |
American College of Radiology (ACR) |
Radiation Oncology |
Accreditation for Radiation Oncology Practice |
American College of Radiology (ACR) |
Stroke Care |
Advanced Certification for Primary Stroke Centers |
The Joint Commission, American Heart Association/American Stroke Association |
Department/Program |
Opportunity |
Eligibility |
Duration |
Description |
Summer Teen Ambassador Program |
Volunteer and Shadowing |
High School Students (including graduating seniors) |
June 16 - July 25, 2025 |
High school students can volunteer and shadow healthcare professionals in various departments, including surgical technicians, Cardiac Intensive Care Unit, and Intensive Care Unit. |
Graduate Nurse Residency |
Residency Training |
Recent Nursing Graduates |
First Career Months |
A program supporting the transition from novice to beginner nurse, including hands-on training, interdepartmental visits, and critical thinking enhancement. |
Student Internships |
Clinical and Non-Clinical Internships |
Students (various levels) |
Varies |
Internships to gain exposure to different work environments and practical healthcare skills with preceptor guidance. |
Volunteer Services |
Volunteer Work |
Individuals Meeting Requirements |
Continuous |
Volunteers assist hospital departments while completing specific orientation and health/safety requirements. |
Award Name |
Awarding Organization |
Year |
Get With The Guidelines® – Stroke Gold Plus Quality Achievement Award |
American Heart Association |
2023 |
Get With The Guidelines® – Stroke Gold Plus Quality Achievement Award |
American Heart Association |
2024 |
Target: Type 2 Diabetes Honor Roll |
American Heart Association |
2023 |
Target: Stroke Honor Roll Elite Award |
American Heart Association |
2023 |
Primary Stroke Center Certification |
The Joint Commission |
Ongoing |
Silver-level Beacon Award for Excellence |
American Association of Critical-Care Nurses |
2025 |
A Hospital Safety Grade (Spring) |
The Leapfrog Group |
2023 |
A Hospital Safety Grade (Spring) |
The Leapfrog Group |
2024 |
ABC Award of Merit |
ABC (Excellence in Construction) |
2020 |
ABC Award of Merit |
ABC (Excellence in Construction) |
2021 |
Department |
Program Name |
Description |
General Surgery |
General Surgery Residency |
A five-year program providing comprehensive training in general surgery with extensive clinical experience, approved for 10 residents in total. |
Internal Medicine |
Internal Medicine Residency |
A three-year residency focusing on developing knowledge and skills for hospital medicine, primary care, or subspecialty fellowship, approved for 21 residents. |
Obstetrics and Gynecology |
Obstetrics and Gynecology Residency |
A four-year program training specialists in both medical and surgical care related to women´s health, with 12 resident positions available. |
Pharmacy |
Pharmacy Residency (PGY1) |
A postgraduate year one residency emphasizing clinical pharmacy practice, research, and education, with rotations in various specialties. |
Transitional Year |
Transitional Year Residency |
A one-year program offering core rotations and elective specialties to prepare for advanced training; 12 resident positions are available. |
Department |
Program |
Duration |
Positions |
Details |
Critical Care |
Pulmonary Disease and Critical Care Fellowship |
3 Years |
9 |
Advanced competency in Pulmonology and Critical Care with didactic and patient care |
General Surgery |
General Surgery Residency |
5 Years |
10 (2 per year) |
Comprehensive surgical training with robust operative experiences |
Internal Medicine |
Internal Medicine Residency |
3 Years |
21 (7 per year) |
Preparation for hospital medicine, primary care, or subspecialty fellowship |
Pharmacy |
PGY1 Pharmacy Residency |
1 Year |
Varies |
Comprehensive clinical pharmacy training with opportunities for teaching and research |
Transitional Year |
Transitional Year Residency |
1 Year |
12 |
Broad clinical exposure as a preparatory year for specialty training |
Department/Service |
Support Options for Uninsured Patients |
Community Clinic |
- Basic medical services for eligible patients at Medical Center Primary Care (350 Park Street, Suite 203)
- Eligibility: Uninsured, denied Kentucky Medicaid, resident of specific counties, income requirements
- Counties served: Allen, Barren, Butler, Edmonson, Hart, Logan, Metcalfe, Monroe, Simpson or Warren
- Application available at Main Office (740 E Tenth Avenue)
|
Financial Assistance |
- Up to 100% discount for household incomes = 200% of federal poverty limit
- 50% discount for household incomes between 201-300% of federal poverty limit
- 25% discount for household incomes between 301-400% of federal poverty limit
- Available for emergency and medically necessary care
|
Self-Pay Discounts |
- 20% automatic discount for all self-pay patients
- Additional 10% Quick Pay Discount may be available
|
Payment Plans |
- 0% interest
- No fees
|
Customer Service |
- Assistance with applications and determining available help
- Contact: 270-745-1100 or 800-786-1581
|
Department |
Partnered Institutions or Labs |
Collaborations |
Affiliated Universities or Research Centers |
Cardiology |
None specific |
None specified |
None listed |
Cancer Research |
UK Markey Cancer Center Research Network |
Conduct clinical research studies in cancer prevention, early detection, and treatment. Provide patients access to clinical trials and advanced cancer care while staying within their community. |
University of Kentucky (UK) Markey Cancer Center |
General Medical Education |
Graduate Medical Education Program |
Collaborations with the University of Kentucky to train medical residents and fellows, providing hands-on clinical experience and didactic education. |
University of Kentucky College of Medicine |
Medical Student Education |
UK College of Medicine Regional Campus |
Provide medical students with integration of clinical and basic sciences, early clinical exposure, and access to advanced medical facilities. |
University of Kentucky and Western Kentucky University |
Neuroscience |
None specific |
None specified |
None listed |
Department |
Mentorship/Advisory Program |
Description |
Eligibility & Structure |
Administration |
Leadership Mentoring Network |
Mentor-mentee pairs matched based on background. Six-month virtual mentoring focused on leadership, professional growth, and confidence-building. |
Healthcare leaders with 5+ years of experience to mentor. Biannual cohort model, up to 300 mentees/year. Application required before March 31. |
Nursing & Patient Safety |
FSHRMPS Mentorship Program |
One-to-one mentoring promoting professional development, risk management knowledge, and leadership. Goal setting and monthly contact (virtual/phone). |
FSHRMPS members with 5+ years experience may mentor. Free for members. One-year commitment, matched by membership committee. |
Professional Staff (General) |
Healthcare Mentorship Program |
Structured mentorship provides new professionals guidance, skill building, support, and real-world insight. Encourages mutually rewarding relationships. |
Trainees and recent graduates matched with experienced professionals. Program structure involves regular mentoring sessions and goal setting. |