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UnityPoint Health - Trinity

2.9 (286)

UnityPoint Health – Trinity Rock Island, originally founded as St. Anthony’s Hospital over 130 years ago by Franciscan Sisters, is a 276-bed acute care hospital. It is recognized for industry awards in patient safety, excellent outcomes, and cost control, and its leading specialties include trauma care and comprehensive integrated services.

NPI Number : 1316047632

2701 17th St, Rock Island, IL 61201

+1 (309) 779-5000

www.unitypoint.org

Get Directions

Departments

Cardiology

Birth Care

Cancer Care

Heart Care

General Surgery

Neurology

Outpatient Laboratory

Appointment Information

Department	Online Appointment	Phone Scheduling	Walk-in Availability	Same-Day Appointments
Cardiology	Available through MyUnityPoint online portal	Yes, call main hospital or department	Not guaranteed, recommended to schedule	Possible with Fast Pass notification if open slot becomes available
Emergency Department	Not required; walk-ins accepted 24/7	No scheduling for emergencies	Yes, always open for emergencies	Immediate care – always available
Heart & Vascular	Available through MyUnityPoint online portal	Yes, call main hospital or department	Not guaranteed, recommended to schedule	Possible with Fast Pass notification if open slot becomes available
Laboratory	Available via MyUnityPoint online portal	Yes, call department or main hospital	Walk-ins accepted for certain tests during business hours	Available for urgent lab needs
Radiology	Available via MyUnityPoint online portal	Yes, call department or main hospital	Walk-ins accepted for some imaging, based on availability	Available for urgent imaging
Neurology	Available through MyUnityPoint online portal	Yes, call main hospital or department	Not guaranteed, recommended to schedule	Possible with Fast Pass notification if open slot becomes available
Surgery	Available through MyUnityPoint online portal	Yes, call department or main hospital	Not available, must schedule	Urgent cases prioritized, Fast Pass notification for open slots
Women’s & Children’s Services	Available through MyUnityPoint online portal	Yes, call department or main hospital	Walk-ins accepted for certain services (e.g., labor and delivery)	Possible for urgent needs and Fast Pass notification

Visiting Hours

Department	Online Visit Options	Phone Scheduling	Walk-in Visits	Same-day Visit	General Guidelines
General Patient Care	MyUnityPoint portal offers virtual visit requests for existing patients. Not all providers offer virtual visits. For same-day online options, select Virtual Urgent Care in the portal.	Phone representatives available at (877) 224-4430, Monday–Friday, 8am–5pm for scheduling and questions.	Walk-in visits during general visiting hours: 9am–8pm. Some units may have stricter policies.	Same-day visitation is possible; recommend calling ahead to confirm with patient or department.	Visitors must be symptom-free, age 12 or older, and follow unit-specific guidelines. Children under 14 must be supervised. Limit visit duration and number of visitors per patient room.

Important Doctors

UnityPoint Health - Trinity Information

Management and Leadership Team

Department	Name	Title	Areas of Expertise
Administration	Barb Weber, MBA, MHRM, MSN, RN, FACHE	Chief Operating Officer	Hospital operations, executive leadership, healthcare management
Administration	Shawn Morrow	Market President, UnityPoint Health – Quad Cities	Healthcare transformation, value-based care, organizational strategy
Clinic Operations	Matt Behrens	Regional Vice President, UnityPoint Clinic	Clinic operations, provider management, clinical integration
Finance	Dave Dellitt	Chief Financial Officer	Financial management, strategic planning, fiscal operations
Nursing	Jane Denten	Chief Nursing Officer	Nursing leadership, patient care quality, clinical operations
Mental Health	Dennis Duke	President, Robert Young Center for Community Mental Health	Mental health administration, behavioral health strategy
Clinic Medical Leadership	Shawn Keeven, MD, FACP	Vice President & Medical Director, UnityPoint Clinic	Clinical leadership, medical oversight, quality improvement
Foundation	Mary Macumber-Schmidt	President, Trinity Health Foundation	Healthcare philanthropy, strategic development, community engagement
Medical Leadership	Toyosi Olutade, MD	Chief Medical Officer	Medical administration, clinical excellence, patient safety
Education	Tracy Poelvoorde, PhD	Chancellor, Trinity College of Nursing & Health Sciences	Healthcare education, academic leadership, curriculum development
Human Resources	Kirby Vyncke-Hughes	Executive Director, Human Resources	Human resources management, talent acquisition, organizational culture

Average Salary

Department	Common Services/Procedures	Average Fees & Pricing Structure	Cost Variations	Financial Assistance & Insurance Options
Cardiology	Consultation EKG Stress Test Cardiac Catheterization Echocardiogram	Specialist consult: $35-$55 (with insurance) Stress test: $200-$300 (with insurance) Cardiac catheterization: $300-$2,000+	Prices vary by procedure complexity, inpatient vs. outpatient, need for advanced imaging, and specialist involvement.	Financial assistance available Payment plans offered Most major insurance accepted Personalized estimates available by request
Neurology	Consultation EEG MRI (brain/spine) Stroke Evaluation	Specialist consult: $35-$55 (with insurance) EEG: $200-$500+ MRI: $500-$2,000+	Cost depends on use of advanced diagnostics, length and complexity of evaluation, and extended monitoring needs.	Financial assistance available Payment plans offered Most major insurance accepted Personalized estimates available by request
Oncology	Consultation Chemotherapy Infusion Radiation Therapy Tumor Biopsy	Specialist consult: $35-$55 (with insurance) Chemotherapy: $200-$2,000+ per treatment (with insurance) Radiation therapy: $500-$2,500+ per cycle	Fees vary by medication/protocol, treatment cycles, and need for surgical intervention or extended inpatient care.	Financial assistance available Payment plans offered Most major insurance and Medicare/Medicaid accepted Personalized estimates available by request
Orthopedics	Consultation X-ray Joint Replacement Surgery Arthroscopy	Specialist consult: $35-$55 (with insurance) X-ray: $20-$90 (with insurance) Joint replacement: $5,000-$20,000+ Arthroscopy: $1,000-$7,000+	Cost varies by procedure type, implant/materials, hospital stay length, rehab, and specialist team involved.	Financial assistance available Payment plans offered Most major insurance accepted Personalized estimates available by request
Outpatient Services	Primary Care Visit Specialist Visit Lab Draws Diagnostic Imaging (CT, Ultrasound)	Primary care: $5-$20 (with insurance) Specialist: $20-$55 (with insurance) Lab: $20-$200+ (with insurance) Diagnostic imaging: $90-$2,000+	Fees depend on visit type, tests ordered, imaging complexity, and whether service is routine or urgent.	Financial assistance available Payment plans offered Most major insurance accepted Estimates and transparency tools available

Support Programs for Patients

Service	Description
Financial Assistance	Available for uninsured and underinsured patients based on ability to pay
Charity Care	Households under 204% of Federal Poverty Level qualify for free care (2025)
Discounted Care	Families under 322% of Federal Poverty Level qualify for discounted care (2025)
Income Guidelines (Example)	Household of 1: $50,000 Household of 2: $68,000 Household of 3: $85,000 Household of 4: $103,000
Application Assistance	Free help available through Dollar For Patient Advocates

Payment Plans

Payment Plan Option	Description	Eligibility/Additional Details	Department (A-Z)
Installment Plans	Patients can arrange to pay medical bills in installments over time.	Must contact billing department to establish a plan; terms vary based on patient circumstances.	Billing Department
Interest-Free Plans	Interest-free payment options are available for qualifying patients.	Eligibility determined by financial need and ability to pay; contact billing office for details.	Billing Department
Flexible Payment Structures	Customized payment structures based on individual financial situations.	Available upon request; assessed case-by-case by financial counselors.	Financial Counseling
Financial Assistance/Charity Care	Discounted or forgiven medical bills for eligible low- and moderate-income patients.	Household income and size considered; application required; free application assistance available.	Financial Assistance
Online Payment Portal	Secure online system for one-time or recurring payments.	Accepts credit cards and e-checks; no additional fee for basic transactions.	Billing Department

Cost Consulting

Department	Financial Counseling Services	Guidance on Treatment Costs	Financial Support Options Before Care	Contact Information
Billing & Financial Assistance	Financial counselors available Assistance for uninsured/underinsured Payment options and insurance guidance	Tools and staff assistance to understand healthcare costs Price estimates available upon request	Review of eligibility for financial assistance Information on payment plans and support prior to care	Financial Counselor (Quad Cities): 309-779-2910 Billing Dept.: 1-844-849-1260
Behavioral Health	Counseling services offered Financial assistance may be available for those who qualify	Staff available to discuss potential costs for services	Eligibility information for financial support provided before treatment	Behavioral Health Services: See UnityPoint Health directory

Hospital for patients with disabilities or special needs

Department	Physical Accessibility	Assistive Devices	Communication Aids	Priority Services	Staff Training for Inclusive Care
Emergency Department	Wheelchair accessible entrances; accessible restrooms; elevators available	Wheelchairs; mobility aids available upon request	Interpreters and telepsychiatry services for mental health; assistance for unimpeded communication	Rapid assessment area for urgent needs	Training in trauma response, patient-centered inclusive care, and rights under Mental Health and Developmental Disabilities Code
All Inpatient Units	Accessible patient rooms and restrooms; clear signage for navigation	Bedside call systems; adjustable beds; shower benches or chairs if needed	Communication assistance for patients with disabilities; support for alternative communication methods	Priority admission assistance for patients with special needs	Diversity, equity, and inclusion training for staff
Outpatient Clinics & Services	Accessible clinic entrances; parking for those with disabilities	Wheelchair-accessible exam rooms; mobility assistance available	Language interpretation; visual and hearing aids upon request	Scheduling accommodations for additional visit time if needed	Staff education on disability sensitivity and patient rights
Robert Young Center for Community Mental Health	Accessible mental health facility spaces	Adaptive equipment for behavioral health patients	Telepsychiatry services; communication supports for cognitive or speech needs	Support for least restrictive environment and specialized mental health plans	Specialized mental health and legal rights training for staff

Digital Health Services

Department	Digital Service	Description	Patient Care Support Features	Accessibility & Monitoring
Digital Health Integration	b.well Connected Health Platform	Single platform for patients to access medical records (including external providers), schedule appointments, manage billing, view medication lists, request refills, access insurance details, service estimates, and telehealth visits, supporting a seamless digital healthcare experience.	Personalized care, gap closure, care coordination, population health management, chronic condition coaching, behavioral health awareness programs.	Mobile and web access, integrated health records, care program alerts, connection to external providers, continuous engagement.
Telemedicine	Virtual Urgent Care via MyUnityPoint	Access UnityPoint Health providers for urgent needs from any computer, tablet or mobile device using MyUnityPoint (MyChart-powered).	Immediate virtual consultation, streamlined provider communication, non-urgent medical messaging via secure inbox, appointment management.	24/7 online access, expanded reach for remote or mobility-limited patients, secure and timely follow-up.
Patient Portal	MyUnityPoint (MyChart)	Comprehensive portal for appointment scheduling, health records, test results, provider messaging, copay/bill payment, prescription refills, health reminders, family health management, and access to a medical library.	Care management tools, pre-visit check-in, preventive reminders, proxy access for family management.	Remote health record access, virtual document sharing, proactive alerts, self-service health info.
Remote Monitoring & Health Programs	b.well / MyUnityPoint Integrated Coaching	Programs for chronic condition management, pre-diabetes, and behavioral health with targeted outreach and remote monitoring features.	Personalized program recommendations, coaching, continuous monitoring, population health advancements.	Data-driven alerts and reminders, ongoing virtual engagement, improved compliance and follow-up.
COVID-19 & Lab Results	MyUnityPoint Results Portal	View, download, and share COVID-19 vaccination and lab results directly from the portal for health management and travel purposes.	Timely test results, documentation support, provider notes review, and comprehensive health history access.	Instant digital document availability, international travel readiness, up-to-date records.
Appointment Management	MyUnityPoint Fast Pass & PreCheck-in	Automated notifications for earlier appointments (Fast Pass) and quick demographic and health issue confirmation before visits (PreCheck-in).	Efficient scheduling, up-to-date patient info, improved check-in process, enhanced care coordination.	Reduced wait times, mobile updates, real-time scheduling flexibility.

Collaborations / Educational Programs

Department	Program/Opportunity	Details
Clinical Nursing	Clinical Nursing Rotations	Groups of nursing students with faculty supervision; hands-on floor/unit experience; scheduled throughout the semester; requires academic institution affiliation; onboarding process included.
Medicine	"A Life in Medicine" Internship Rotation Program	Hosted each spring for 4–5 students; 40-hour minimum during the semester; application required (Dec 1 deadline); committee-selected; eligibility: sophomore status or above, 3.0+ GPA, pre-health emphasis.
General Clinical Rotations	MD/DO/PA/NP Student Rotations	Rotations available for medical, physician assistant, and nurse practitioner students; arranged through academic partnerships; hands-on clinical experience in various departments.
Health Sciences	Hands-On Simulation Labs	Three dedicated simulation labs; practical, hands-on experiential learning in real-world healthcare scenarios; offered through Trinity College of Nursing and Health Sciences.

Collaborative Research Projects

Department	Collaborative Research Projects	Clinical Trials & Innovations	Impact on Healthcare Professionals
Behavioral Health	Multi-year research on the impact of structural and procedural care processes in the crisis stabilization unit, evaluating their effectiveness for behavioral health patient outcomes.	Development of a crisis stabilization unit adjacent to the ED, featuring a calming “living room” for de-escalation.	Advances best practices in crisis management, influencing facility design and care models in behavioral health nationwide.
Cardiology	Collaborative project with CannonDesign to consolidate and coordinate cardiac care delivery, optimizing patient flows and staff efficiency.	Integration of advanced diagnostics, testing, cardiac rehabilitation, and education services in the Heart Center; development of streamlined emergency cardiac care processes.	Enhances coordinated care training, enables exposure to multi-disciplinary heart care, and fosters innovation in cardiac patient management.
Emergency Department	Collaborative research into facility design and workflow (with CannonDesign), including process innovation for improved throughput and patient experience.	Implementation of direct bedding, rapid bedside triage, dedicated trauma and imaging rooms, and a 12-bed short-stay observation unit.	Promotes professional advancement through training in updated emergency care protocols, integrated behavioral health management, and efficient patient flow systems.

Professional Development Programs

Department	Affiliations & Professional Development Programs
Behavioral Health	Robert Young Center collaboration
Cardiac Rehabilitation	UnityPoint Health integrated system affiliation
Dietitian and Nutrition Services	UnityPoint Health training programs
Emergency and Trauma	Regional trauma network participation
Home Health Care	UnityPoint Health integrated care model
Mental Health	Behavioral health provider collaborations
Pediatrics	UnityPoint Health pediatric network
Pharmacy	UnityPoint Health pharmaceutical services
Physical Medicine & Rehabilitation	Regional rehabilitation partnerships
Primary Care	UnityPoint Health physician network
Surgery	Surgical excellence program participation
Urology	UnityPoint Health specialist network
Vascular Services	Cardiovascular care network affiliation
Virtual Care	Telehealth innovation program
Walk-In Clinics	UnityPoint Health urgent care network

Certification and Accreditation Programs

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Department	Certification / Program	Accreditation Body
Acute Care	CMS Certification Number: 140280	Centers for Medicare & Medicaid Services (CMS)
General Hospital	Annual Certification 2025	Illinois Department of Public Health
Medical Staff	Initial and Ongoing Provider Credentialing	UnityPoint Health Credentials Verification Office (CVO)
Allied Health & Nursing	Entry-Level Nursing and Allied Health Programs	UnityPoint Health Colleges

Internship and Observation Programs

Department/Program	Opportunity Type	Eligibility	Duration/Requirements
"A Life in Medicine" Rotation Program	Medical Internship	Sophomore status or above, 3.0+ GPA, Pre-health emphasis (preference for pre-med students)	Spring semester, minimum 40 hours
Clinical Opportunities	Student Experience	Healthcare students	Various
Non-Clinical Opportunities	Student Experience	Students interested in healthcare careers	Various
UnityPoint at Home	Internships/Clinical Experiences	Healthcare students	Various

Hospital Academic Awards and Achievements

Department	Awards Received
Cardiology	American College of Cardiology NCDR Chest Pain – MI Registry Platinum Performance Achievement Award American Heart Association Get With The Guidelines – Stroke Gold Plus Award
Emergency Department	American College of Cardiology NCDR Chest Pain – MI Registry Platinum Performance Achievement Award
Inpatient Care	American Heart Association Get With The Guidelines – Stroke Gold Plus Award
Leadership/Community Health	Healthcare Leadership Award (2021 PRC Healthcare Leadership Award) for Diversity, Equity & Inclusion Initiatives

Hospital Specialization and Expertise Opportunit

Department	Program	Description
Advanced Practice Providers	APP Preceptorship	Preceptorship programs for advanced practice providers (APPs) such as nurse practitioners and physician assistants
Cardiology	Clinical Rotations & Exposure	Clinical rotation opportunities for medical learners through hospital services
Graduate Medical Education	Medical Student Rotations	Opportunities for medical student learning experiences with clinical teams
Internal Medicine	Clinical Rotations & Exposure	Clinical rotation opportunities for medical learners through hospital services
Nursing	Nurse Residency Program	12-month research-based program for new RN graduates and nurses re-entering acute care, supporting transition to professional practice
Orthopedics	Clinical Rotations & Exposure	Clinical rotation opportunities for medical learners through hospital services
Podiatric Surgery	Podiatric Surgical Residency (Trinity Regional Medical Center, Fort Dodge, IA)	3-year comprehensive podiatric surgical residency program (PMSR/RRA) emphasizing inpatient/outpatient management, trauma, reconstructive surgery, and specialty surgery rotations
Women´s Health	Clinical Rotations & Exposure	Clinical rotation opportunities in obstetrics and gynecology for medical learners

Hospital Residency and Assistantship Programs

Department	Training/Residency Opportunities
Cardiology	Exposure as part of podiatric surgery residency rotations
Emergency Medicine	Clinical experience available during podiatric surgery residency
Family Medicine	Clinical integration through rotations for certain residency programs
Pediatrics	Inpatient and outpatient exposure for podiatric surgery residents
Physical Medicine & Rehabilitation	Clinical exposure depending on residency rotations
RN Residency Program	Nurse residency for new graduate RNs
Trauma Surgery	Level 3 Trauma Center experience for podiatric surgery residents
General Surgery	Integrated rotations in podiatric and nursing residency programs
Podiatric Surgery	Podiatric Surgical Residency Program (PMSR/RRA)
Psychiatry	Integrated as part of medical residency rotations
Obstetrics & Gynecology	Clinical exposure integrated with surgical care experiences
Interventional Radiology	Rotational and interdisciplinary exposure for residents
Pulmonology/Critical Care	Rotation experience as part of surgical and nursing residencies
Cardiac Surgery	Exposure via podiatric surgery and general medical rotations
Internal Medicine	Rotational exposure for medical residents

What are the activities of the hospital for patients without insurance?

Department/Service	Support Options for Uninsured Patients
Financial Assistance	- Financial assistance and charity care for eligible uninsured and underinsured patients - Application assistance with dedicated patient financial counselors - Options based on ability to pay - Free support via third-party services for bill forgiveness
Payment Plans	- Flexible payment plans with customized scheduling based on patient needs - No-interest and low-interest payment options
Emergency Care Guarantees	- Emergency care provided regardless of insurance status or ability to pay - Compliance with Fair Patient Billing Act and Uninsured Patient Discount Act
Discounted Services	- Discounts available for uninsured patients - Price transparency resources to compare and estimate costs - Compliance with state-mandated fair billing and discount policies
Alternative Health Insurance Guidance	- Counselors available for guidance on Medicaid, ACA Marketplace, and other insurance - Community resource referrals for public health coverage options
Medical Bill Advocacy	- Third-party organizations available for eligibility screening and application assistance for medical bill forgiveness - Support for appeals and negotiation with hospital financial offices

Hospital Research Collaborations

Department	Partner Research Institution / Lab	Affiliated University or Research Center	Collaboration Description
Cardiology	CannonDesign	None specified	Collaborated on the design and research behind the Heart Center and Emergency Department to innovate care delivery and patient flow, with research on facility and technology improvements.
Behavioral Health	Internal Multi-Year Research Team	None specified	Ongoing in-depth research project on the impact of structural and procedural care for behavioral health patients; findings may influence national hospital design.
General Clinical Research	The Center for Health Design	The Center for Health Design	Provides research services to study and improve healthcare facility environments and care models in collaboration with Trinity Rock Island.

Mentoring and Consultancy in Hospital Education

Department	Mentorship/Advisory Program	Structured Mentorship for Trainees/Graduates
All Clinical Departments	Preceptorships: One-on-one clinical rotations supervised by a Trinity clinician or employee; duration and format depend on program and requirements. Available for pharmacy, public health, radiology, sonography, and other areas.	Structured preceptorships for students and trainees arranged with academic programs (affiliation agreement required); onboarding coordinated by Student Program Coordinator.
General Workforce	Project SEARCH: Intensive program supporting individuals with special needs for employment readiness through mentorship and job coaching.	Structured internships with direct mentorship and advisory support for interns with disabilities.
Children of Employees (All Depts.)	Kenneth D. Moburg Educational Scholarship: Monetary award with academic and career advisement for those pursuing healthcare degrees.	Financial and advisory support for trainees and recent graduates (children of employees) in healthcare fields.
Youth/Students (All Depts.)	CVM-Illinois Youth Mentoring Health Scholarship: Academic scholarship with mentoring components for youth pursuing healthcare careers (employee’s children/grandchildren).	Mentoring, application guidance, and potential networking for award recipients preparing for health profession training.

UnityPoint Health - Trinity Nearest Places

Hotels

0.7 km

3.9

Holiday Inn Rock Island - Quad Cities

Free Wi-Fi, Microwave, Mini refrigerator, Keurig coffee maker, Arts and Entertainment District location, Conference facilities, Business center, Fitness center

1.4 km

3.6

American Motor Inn

Budget motel, Free parking

0.9 km

4.4

Stoney Creek Hotel Quad Cities - Moline

Free breakfast, Indoor/outdoor pool, Business center, Fitness center

0.95 km

4.5

Element Moline

Eco-friendly, Free Wi-Fi, Kitchen in room, Free breakfast, Fitness center

1.0 km

4.1

Isle Casino Hotel Bettendorf

Casino, Free parking, Restaurants, Indoor pool, Fitness center

0.96 km

4.2

Radisson on John Deere Commons-Moline

Free Wi-Fi, Free breakfast, Pool, Restaurant, Conference center

Florists and Gift Shops

0 m

4.8

UnityPoint Health - Trinity Gift Shop

In-house fresh flowers, gifts, home décor, cards, baby items, free on-campus delivery, non-profit

750 m

4.6

LAMPS FLOWER SHOP

Custom floral arrangements, event flowers, delivery options

0 m (delivery service)

4.7

The Flower Shop (servicing hospital)

Get well, new baby, custom bouquets, same-day delivery to hospital

0 m (delivery service)

4.5

HospitalGiftShop.com (Trinity Medical Center-West)

Get well, new baby, gourmet baskets, books, games, same-day hospital delivery

1 km (delivery service)

4.7

Colman Florist (delivery)

Fresh flowers, arrangements, local delivery to hospital

Food and Restaurant

0.7 km

4.8

Rock Island Ale House

American, Brew Pub, Bar

0.9 km

4.7

QC Coffee and Pancake House

American, Breakfast, Brunch

0.8 km

4.9

Alfano´s Pizza

Pizza, Italian

0.6 km

4.8

Whitey´s Ice Cream

Ice Cream, Dessert

0.7 km

4.6

Dr. Gyros

Greek, Sandwiches

0.8 km

4.5

Bayside Bistro

American, Bistro

Pharmacies

0 km

4.7

Trinity Pharmacy - UnityPoint Health

On-site prescription medications, curbside pickup, free city delivery, medication counseling, immunizations, over-the-counter medicines, bubble packs, 24/7 refill voicemail, MyChart prescription management

0.7 km

4.2

Hy-Vee Pharmacy

Prescription services, immunizations, medication consultations, drive-thru pickup

0.9 km

3.5

Walgreens

Pharmacy services, immunizations, prescriptions, health screenings

0.9 km

3.8

CVS Pharmacy

Pharmacy services, prescriptions, immunizations, health products

0.9 km

4.1

Hy-Vee Clinic Pharmacy

Prescription services, immunization, health consultations

0.8 km

3.9

Rite Aid Pharmacy (now Walgreens)

Pharmacy services, immunizations, health products, prescription refills

Taxi and Transportation

0.1 km

4.7

Uber Rock Island

24/7 ride-hailing, standard and larger vehicles, business travel, airport transportation, in-app payments, upfront pricing

0.8 km

3.9

Dana´s Cabs

Taxi cab services, local and regional trips, phone dispatch

0.6 km

4.1

MetroLINK Paratransit

Public bus, accessible paratransit rides, scheduled and on-demand options

0.9 km

4.6

QC Shuttle

Airport transportation, private car services, advanced reservations

0.7 km

3.7

Rock Island Taxi

Door-to-door taxi, rapid local rides, phone booking available

1.0 km

3.8

Express Cab

Taxi cab, citywide and regional travel, call-in dispatch

ATMs and Banks

0.8 km

4.1

American Bank & Trust - Rock Island Hilltop

Full-service banking, ATM dispense only, personal and business accounts, drive-up service

1 km

4.3

American Bank & Trust - Downtown Rock Island

Branch banking, ATM dispense only, deposit and withdrawal, personal and business banking

0.95 km

4.1

American Bank & Trust - 21st Avenue Rock Island

ATM dispense only, deposit and withdrawal, account management services

0.7 km

Quad City Bank & Trust ATM - Rock Island

ATM services, balance inquiry, cash withdrawal, deposit-enabled ATM

0.9 km

3.9

Wells Fargo ATM - Rock Island

ATM services, cash withdrawals, account inquiry, transfers

0.95 km

U.S. Bank ATM - Rock Island

ATM services, account management, cash withdrawal, deposits

Parking Lots

Onsite (0 km)

4.1

UnityPoint Health Trinity Medical Center - Rock Island Parking

Free patient and visitor parking, parking near emergency entrance, accessible parking, accepts credit cards, air conditioning, wheelchair accessible, restrooms

0.9 km

Rock Island City Parking Ramp - 16th St & 3rd Ave

Public covered parking, multi-level, ADA accessible, close to downtown Rock Island businesses

0.8 km

4.5

Augustana College Visitor Parking Lot

Visitor parking, free, near campus, limited availability

Shopping Malls

0.7 km

3.8

Rock Island Plaza

Grocery store (Save A Lot), clothing shops, nail salon

0.8 km

3.9

Midtown Plaza

Family Dollar, check cashing, laundromat, restaurants

1.0 km

College Hill Shopping Center

Walgreens, Subway, variety stores

Stationery and Copying Services

0.6 km

4.7

Midwest Mailworks

Personalized business stationery, printing, design, mailing services

1.0 km

4.8

Printer´s Mark

Custom printing services, graphic design, large format printing, marketing displays, installation & delivery

0.9 km

4.5

QCPress

Large format printing, postcards, business cards, yard signs, labels

Car Rental

0.3 km

4.2

Enterprise Rent-A-Car

Economy, Standard, Full-size, SUVs, One-way rentals

0.7 km

Avis Car Rental

Compact, SUVs, Luxury, Weekend deals

0.7 km

4.1

Budget Car Rental

Economy, Minivans, Pickup trucks, Unlimited mileage options

Patient Experiences

✅ Summary of Positive Reviews

The positive reviews highlight efficient handling of true emergencies, as experienced by patients and their families. Reviewers noted that, despite common delays in emergency rooms, prompt care was provided for genuine cases, reflecting the professional prioritization of emergencies by the staff.

❌ Summary of Negative Reviews

Negative reviews express concerns about the hospital´s overall care and service. Issues include inadequate communication from doctors, significant delays in treatment, and perceived negligence in patient care. Some reviewers specifically mentioned feeling marginalized and ignored, while others pointed out systemic problems such as poor bedside manners and organizational inefficiencies.

Working Hours

Emergency Department

Open 24 hours

Outpatient Services

Monday–Friday: 8:00 AM – 4:00 PM

Diagnostic Testing

Monday–Friday: 6:00 AM – 2:30 PM

Laboratory Services

Monday–Friday: 6:00 AM – 2:30 PM

Department Phones

Department	Phone
Billing	1-844-849-1260
Emergency	(309) 779-5000
Medical Records	(563) 742-3500
Main Hospital	(309) 779-5000

Language and Translation Services

English
Interpreter services available for various languages upon request
American Sign Language (ASL)

UnityPoint Health - Trinity

NPI Number : 1316047632

2701 17th St, Rock Island, IL 61201

+1 (309) 779-5000

www.unitypoint.org

Departments

Cardiology

Birth Care

Cancer Care

Heart Care

General Surgery

Neurology

Outpatient Laboratory

Appointment Information

Visiting Hours

Important Doctors

Syed M Qadri, MD

David Bentley, DPM

Christopher Hinh, DPM

UnityPoint Health - Trinity Information

Management and Leadership Team

Average Salary

Support Programs for Patients

Payment Plans

Cost Consulting

Hospital for patients with disabilities or special needs

Digital Health Services

Collaborations / Educational Programs

Collaborative Research Projects

Professional Development Programs

Certification and Accreditation Programs

Internship and Observation Programs

Hospital Academic Awards and Achievements

Hospital Specialization and Expertise Opportunit

Hospital Residency and Assistantship Programs

What are the activities of the hospital for patients without insurance?

Hospital Research Collaborations

Mentoring and Consultancy in Hospital Education

UnityPoint Health - Trinity Nearest Places

Hotels

Holiday Inn Rock Island - Quad Cities

American Motor Inn

Stoney Creek Hotel Quad Cities - Moline

Element Moline

Isle Casino Hotel Bettendorf

Radisson on John Deere Commons-Moline

Florists and Gift Shops

UnityPoint Health - Trinity Gift Shop

LAMPS FLOWER SHOP

The Flower Shop (servicing hospital)

HospitalGiftShop.com (Trinity Medical Center-West)

Colman Florist (delivery)

Food and Restaurant

Rock Island Ale House

QC Coffee and Pancake House

Alfano´s Pizza

Whitey´s Ice Cream

Dr. Gyros

Bayside Bistro

Pharmacies

Trinity Pharmacy - UnityPoint Health

Hy-Vee Pharmacy

Walgreens

CVS Pharmacy

Hy-Vee Clinic Pharmacy

Rite Aid Pharmacy (now Walgreens)

Taxi and Transportation

Uber Rock Island

Dana´s Cabs

MetroLINK Paratransit

QC Shuttle

Rock Island Taxi

Express Cab

ATMs and Banks

American Bank & Trust - Rock Island Hilltop

American Bank & Trust - Downtown Rock Island

American Bank & Trust - 21st Avenue Rock Island

Quad City Bank & Trust ATM - Rock Island

Wells Fargo ATM - Rock Island

U.S. Bank ATM - Rock Island