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University Medical Center New Orleans

2.8 (671)

University Medical Center New Orleans, established on August 1, 2015, has 446 beds and serves as a prominent teaching hospital. It is Louisiana´s only Level I Trauma and Burn Center, excelling in fields like cardiology, stroke care, and gastroenterology. The center earned the prestigious 2021 Nightingale Hospital of the Year Award.

NPI Number : 1083655567

2000 Canal St, New Orleans, LA 70112

+1 (504) 702-3000

www.umcno.org

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Departments

Allergy Clinic

Burn Center

Cancer Center

Cardio Thoracic Surgery Clinic

Cardiology/Device Clinic

Center for Weight Loss & Bariatric Surgery

Colon Rectal Clinic

Comprehensive Pulmonary Hypertension Center

Cosmetic Dermatology Clinic

Coumadin Clinic

Cutaneous T-Cell Lymphoma Clinic

Dental Clinic

Dermatology Clinic

Diabetes Clinic

Digestive Disease Clinic

Ear Nose Throat Clinic

Electrophysiology Clinic

Endocrine Clinic

Epilepsy Clinic

Family Medicine Clinic

Gastroenterology Clinic

General Surgery Clinic

Hand Clinic

Heart Failure Clinic

Hyperbaric Clinic

Infectious Disease Services

Infectious Diseases Dental Clinic

Inflammatory Bowel Disease Clinic

Integrated Health Clinic

Interventional Radiology Clinic

LSU Medicine Clinic

Neurology Clinic

Neuroscience & Palliative Medicine Services

Oral Maxillofacial Surgery

Orthopedics Clinic

Outpatient Structural Heart

Physical Medicine & Rehab

Physical Therapy - Outpatient

Plastic Surgery Clinic

Podiatry Services

Palliative Care Clinic

Pulmonary Clinic

Rheumatology Clinic

Speech Therapy

Trauma Recovery Clinic

Trauma Surgery Clinic

University Medical Center Primary Care Clinic

Urology Clinic

Vascular Clinic

Vision Clinic

Women’s Health

Wound Care Clinic

Appointment Information

Department	Online Appointment Option	Phone Scheduling	Walk-In Availability	Same-Day Appointments
General Medicine	Available via Patient Portal	Call 504-702-5700	Limited availability	Yes, subject to availability
Cardiology	Available via Patient Portal	Call 504-702-5700	No	Yes, for urgent cases
Neurology	Available via Patient Portal	Call 504-702-5700	No	Yes, for acute conditions
Orthopedics	Available via Patient Portal	Call 504-702-5700	Limited availability for urgent issues	Yes
Pulmonology	Available via Patient Portal	Call 504-702-5700	No	Yes, depending on urgency
Surgery	Not available online	Call 504-702-5700	No	Yes, for emergency cases
Diagnostic Radiology	Available via Patient Portal	Call 504-702-5700	No	Yes, for urgent imaging

Visiting Hours

Department	Online Patient Visitation	Scheduling By Phone	Walk-In Visits	Same-Day Visitation
Ambulatory Clinics	Telehealth options available via patient portal.	Call 504-702-5700 for scheduling.	Available for urgent cases.	Possible based on availability, call to confirm.
Cardiology	Telehealth visits supported via secure portal.	Schedule by calling 504-702-3000.	Walk-ins welcome for urgent assessments.	Subject to availability on the same day.
Emergency Room	Not applicable; in-person visits required.	Direct contact not necessary for emergencies.	Immediate walk-ins accepted 24/7.	Always open for urgent care, no appointment needed.
Radiology	Not applicable; requires in-person visits.	Call 504-702-3000 for scheduling.	Available for emergencies.	Possible based on scheduling availability.
Pharmacy	Prescription requests via hotline: 504-702-5124.	Medication refills can be requested by phone.	Walk-ins allowed for prescriptions and refills.	Refills processed on the same day.

Important Doctors

University Medical Center New Orleans Information

Management and Leadership Team

Department	Name	Title	Area of Expertise	Role in Hospital Operations
Administration	John R. Nickens IV	President & Chief Executive Officer	Healthcare administration, clinical operations, business analytics, medical service lines	Oversees overall hospital operations, strategic development, academic facility integration
Medical Affairs	Jeffrey Elder, MD	Chief Medical Officer	Emergency medicine, EMS, disaster medicine	Leads clinical quality, patient safety, medical staff performance, academic partnerships
Nursing	Allison Guste	Chief Nursing Officer & VP Clinical Services	Nursing leadership, clinical services management	Oversees nursing operations, clinical quality, patient care standards
Operations	Tom Patrias	Chief Operating Officer	Hospital administration, healthcare operations	Manages day-to-day hospital operations, efficiency, resource allocation
Nursing Services	C.J. Marbley	Vice President of Nursing Services	Nursing leadership, hospital operations, outreach	Oversees nursing services, ancillary services, outreach efforts

Average Salary

Department	Consultation Fee (USD)	Common Procedures & Avg. Fees (USD)	Cost Variability Factors	Financial Assistance & Payment Options
Cardiology	$250–$400	Echocardiogram: $600–$1,200 Cardiac Stress Test: $450–$950 Cardiac Catheterization: $4,000–$8,000	Higher for complex interventions Increased with specialist or inpatient care	Price Estimator Calculator Financial assistance programs available Most insurance accepted Payment plans possible
Neurology	$275–$450	EMG/Nerve Conduction: $700–$1,200 EEG: $600–$1,100 Lumbar Puncture: $1,000–$2,500	Fees increase for advanced diagnostics or multiple specialists	Price Estimator Calculator Financial assistance programs available Most insurance accepted Payment plans possible
Oncology	$325–$500	Chemotherapy (per session): $2,000–$6,000 Radiation Therapy (per session): $1,500–$5,000 Biopsy: $1,200–$2,500	Costs vary by drug regimen, therapy cycles, treatments Multidisciplinary care increases fees	Price Estimator Calculator Financial assistance programs available Most insurance accepted Payment plans possible
Orthopedics	$220–$375	X-ray: $150–$350 Arthroscopy: $4,000–$10,000 Joint Replacement: $18,000–$38,000	Higher for complex surgeries or extended inpatient care	Price Estimator Calculator Financial assistance programs available Most insurance accepted Payment plans possible
Outpatient Services	$180–$320	Minor Surgery: $1,200–$4,000 Physical Therapy (per session): $110–$200 Lab Tests: $50–$400 each	Fees increase with procedure complexity, anesthesia, or extended care	Price Estimator Calculator Financial assistance programs available Most insurance accepted Payment plans possible

Support Programs for Patients

Department / Program	Service Description	Eligibility	Contact / Access
Financial Assistance Policy	Full Free Care for uninsured or underinsured patients; Uninsured Discount and Sliding Scale Discounted Care; covers hospital charges based on income/asset criteria	Gross family income at or below 250% of federal poverty level (full free care); up to 400% (discounted care); assessment of assets and other payment options required	Financial Counselors: 504-962-7000; Application available online and via hospital billing office
Medical Bill Forgiveness (Charity Care)	Forgiveness or substantial reduction of unpaid hospital bills through charity care application by income	Household income generally under 204% of federal poverty level (free care); up to 322% (discounted care); varies by household size	Assistance available via Dollar For or hospital financial counselors
In-Home Care Services	Referral to third-party providers and social service agencies for in-home medical and support care	Based on medical necessity, social work assessment, and financial need	Arranged through hospital social services or upon discharge planning
Palliative Care	Multidisciplinary palliative and comfort care, pain management, and support for chronic/serious illness	Patients diagnosed with chronic, progressive, or terminal conditions; accessed by referral	Requested through treating physician or hospital case management
Day Care Centers & Community Support	Referral to community-based adult day care and outpatient support services for ongoing care needs	Eligibility based on medical/social evaluation and financial resources; may be subsidized or grant-funded	Hospital social worker provides information and referrals at discharge or care planning
Social Work & Housing/Crisis Aid	Assistance with placement, housing aid, Medicaid navigation, transportation, and social services for the homeless and low-income patients	Low-income, uninsured, or housing-insecure patients; social work assessment required	Coordinated by hospital social work department; community resource guides and referrals

Payment Plans

Payment Plan Option	Description	Installment/Frequency	Interest/Fees	Eligibility	How to Set Up
Custom Payment Plans	Select payment frequency, duration, and start date according to your needs	Flexible installments; frequency and duration set by patient	Not specified	All patients	Visit pay.lcmchealth.org to customize plan
Financial Assistance Programs / Charity Care	Discounts or bill forgiveness based on income; potential for free or discounted care	N/A (applies to the total bill, not as payments)	N/A	Based on household income (e.g., a family of 4 earning less than $103,000 may qualify for discounts)	Contact Patient Financial Counseling or apply with assistance from advocates
Installment Payments	Arrange for periodic payments toward high-cost procedures	Monthly or as arranged	Not specified	All patients	Contact billing department or set up online
Interest-Free Payment Plans	Interest-free options for payment plans may be available	As arranged with hospital	0% interest (if applicable)	All patients	Contact billing department for availability and setup
Flexible Payment Structures	Option to customize payment date, amount, and term length	As arranged with hospital	Not specified	All patients	Set up online or with billing staff

Cost Consulting

Department	Service Description	Contact Information	Hours	Languages/Forms
Financial Counseling	Financial assistance programs, counseling for healthcare costs, help with eligibility and application for financial support, and guidance on treatment costs and available options before care begins.	Phone: 504.962.7000 Fax: 504.702.2600 Patient Billing: 504.401.9287	Monday - Friday, 8:30 am – 4:30 pm	English, Spanish, Vietnamese (policy and application documents available)
Patient Billing	Assistance on billing, payment inquiries, and additional support services related to healthcare expenses.	Phone: 504.401.9287	Monday - Friday, 8:30 am – 4:30 pm	English, Spanish, Vietnamese

Hospital for patients with disabilities or special needs

Category	Details
Physical Accessibility	- Fully accessible entrances, elevators, and pathways for individuals with mobility needs. - Wheelchairs, walkers, and crutches are available for use. - Height-adjustable beds and furniture in patient rooms.
Assistive Devices	- Availability of wheelchairs, walkers, crutches, and other mobility aids. - Use of prosthetics and orthotics, including braces and splints.
Communication Aids	- Free sign language and oral interpreters. - Text Telephones (TTYs) for the hearing impaired. - Written materials in alternative formats (e.g., Braille, large print) upon request. - Language interpretation services available for non-English speakers.
Priority Services	- Immediate access for patients in medical emergencies. - Fast Pass visitor registration system to streamline the check-in process. - Special accommodations for patients at risk of falling or with other safety concerns.
Staff Training	- Staff educated on inclusive care practices and cultural competency. - Training in effective communication skills, including active listening and plain language use. - Awareness and procedures for complying with ADA guidelines.

Digital Health Services

Digital Health Services	Description	How It Supports Patient Care
Telemedicine Options	Virtual visits via HIPAA-compliant platforms (e.g., Zoom) for outpatient care, emergency department consultations, and virtual urgent care.	Reduces the need for physical visits, minimizes exposure to infections, and improves access to care for remote or quarantined patients.
Online Consultation Platforms	Access to specialty consultations and chronic disease management through integrated tools like MyChart and other video platforms.	Enables timely medical advice, increases flexibility for patients, and streamlines follow-ups across multiple specialties.
Remote Monitoring Tools	Programs for high blood pressure, diabetes, obesity, COPD, and maternal health using wearable devices synced to a dedicated app.	Supports continuous monitoring, real-time data transmission to care teams, and allows for personalized treatment adjustments based on live metrics.
LCMC Patient Portal	A secure portal offering access to medical records, test results, appointment scheduling, prescription refills, and messaging with doctors.	Improves communication, empowers patients with easy access to medical information, and enhances care coordination.
Chronic Condition Management	Home-based monitoring programs for chronic illnesses and maternal health, providing patients with devices and clear tracking instructions.	Provides long-term care, reduces hospital visits, and ensures early intervention for potential complications.
Virtual Care On-Demand	Quick access to medical providers for non-emergency issues, such as minor illnesses and injuries, through easy-to-use platforms.	Decreases wait times, substitutes for urgent care visits, and accommodates patients with mobility or scheduling challenges.
Ask a Nurse Hotline	A free phone service where patients can ask health-related questions and seek guidance on accessing appropriate care.	Directs patients to the right level of care, offers health advice, and simplifies navigation of hospital services.

Collaborations / Educational Programs

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Department	Rotations	Educational Opportunities
Pediatrics	General pediatrics, subspecialties, outpatient care	Hands-on training, outpatient clinics, diagnostic clinics
Internal Medicine	General medicine, ICU, subspecialties (e.g., cardiology, infectious diseases, nephrology)	Noon reports, grand rounds, outpatient continuity clinics
Neurology	Neurology rotations, patient observations	Neural sciences block, diagnostic clinics
Cardiology	Cardiology and subspecialty care	Diagnostic and therapeutic procedures
Emergency Medicine	4-week rotation, emergency care, patient management	Orientation, didactics, bedside consultations, procedure training
Surgery	General surgery, trauma care, surgical subspecialties	Operative experience, mentorship, ICU care
Psychiatry	Inpatient psychiatry, consultations	Case-based learning, diagnostic evaluations
Burn Unit	Burn care rotations	Specialized burn treatment training
Pathology	Autopsy, surgical pathology, forensic pathology	Diagnostic evaluation, specimen interpretation
Family Medicine	Outpatient and primary care rotations	Comprehensive patient care, preventive medicine
Community Medicine	Student-run clinics, street health outreach	Patient interaction, addressing underserved needs
Research	Clinical and basic science research electives	Independent research projects, mentorship
Electives	Ambulatory care, nutrition, geriatrics, special topics	Customizable learning, interdisciplinary exposure

Collaborative Research Projects

Department	Collaborative Research Projects	Impact on Healthcare Professionals
Cancer Research	Development of advanced cancer treatments through clinical trials, including the Louisiana Proton Therapy Center providing innovative proton radiation therapy and cutting-edge cancer therapies.	Enhances expertise in cancer treatment and radiation technology, contributing to better patient outcomes and professional growth in oncology specializations.
Cardiology	Blood Pressure Control Target (BPROAD) studies focusing on systolic blood pressure interventions for patients with diabetes to improve cardiovascular outcomes.	Improves cardiology practitioners’ proficiency in outcome-driven blood pressure management and clinical trial methodologies.
General Clinical Research	Over 463 active clinical trials in various therapeutic areas, offering innovative treatments in partnership with local institutions.	Broadens clinical experience in conducting and managing diverse medical trials, enhancing research capabilities.
Neurology	Exploration of new treatments and approaches for neurological diseases, including inpatient and outpatient clinical trials.	Equips professionals with advanced understanding and skills in neurology-focused clinical research.
Pulmonology	Studies on innovative interventions for non-small cell lung cancer, emphasizing immunotherapy and genetic testing for targeted treatment.	Enhances pulmonologists’ knowledge in precision medicine and innovative cancer therapies.
Student Education	Programs like the Undergraduate Summer Cancer Research Experience (SUCRE) to mentor students in cancer biology and advanced lab techniques.	Prepares future healthcare professionals with hands-on experience in cutting-edge research and scientific advancements.
Emergency Medicine	Development of rapid response protocols and trial evaluation of emergency treatment strategies.	Trains emergency professionals in innovative approaches and improves readiness for critical care scenarios.

Professional Development Programs

Department	Affiliated Institutions and Organizations	Professional Development Programs
Emergency Medicine	LSU Health New Orleans Tulane University School of Medicine	Coaching for Performance Conflict Management Emotional Intelligence Courage in Leadership
Cardiology	LSU Health New Orleans Tulane University School of Medicine	Communication Skills Tough Talks I & II Leadership Development Workshops
Nursing	Xavier University of Louisiana Delgado Community College University of Holy Cross Southern University at New Orleans Loyola University New Orleans	Workshops on Workplace Violence Prevention Patient Care Technician Training Certified Medical Administration Programs
Allied Health	Xavier University of Louisiana Delgado Community College University of Holy Cross Southern University at New Orleans Loyola University New Orleans	Certified Physical Therapy Aide Training Sterile Processing Technician Programs Social Entrepreneurship Workshops
Research & Development	Castle Connolly Top Doctors LCMC Health Partnerships	Leadership in Research Programs Advanced Medical Education Seminars Certification in Clinical Excellence

Certification and Accreditation Programs

Department	Certification Program	Accreditation Body
Burn Center	Verified Burn Center	American Burn Association (ABA)
Cardiology	Comprehensive Pulmonary Hypertension Center	Pulmonary Hypertension Association (PHA)
Emergency Medicine	Level 1 Trauma Center	American College of Surgeons (ACS)
Bariatric Surgery	Comprehensive Center for Bariatric Surgery	Metabolic and Bariatric Surgery Accreditation and Quality Improvement Program (MBSAQIP)
Geriatric Care	NICHE Member Hospital	Nurses Improving Care for Healthsystem Elders (NICHE)
Infectious Diseases	Antimicrobial Stewardship Center of Excellence	Infectious Diseases Society of America (IDSA)
Stroke	Certified Primary Stroke Center	The Joint Commission
Cancer	Accredited Cancer Program	American College of Surgeons-Commission on Cancer (ACS-CoC)
Pharmacy	Certified Specialty Pharmacist (CSP)	Certification Board for Specialty Pharmacists (CBSP)

Internship and Observation Programs

Department	Internship/Observation Opportunity	Eligibility	Duration	Key Details
Academic Affairs	Training Rotations / Observerships	Medical, nursing, and allied health students; academic affiliation required	Varies	All students must be covered by current academic affiliation agreement
Clinical Research	Clinical Research Internship	Medical, nursing, and allied health students	Varies	Work on ongoing clinical studies and trials with coordinators or mentors
Genetics / Research	Summer Research Internship Program	Medical students	8 weeks (summer)	Mentored basic science or clinical research in labs or clinics; presents at fall symposium
Therapeutic Recreation	Recreational Therapy Internship	Allied health students (Therapeutic Recreation)	Varies	Under supervision of licensed/certified therapeutic recreation professionals
Nursing	Nursing Internships / Observational Rotations	Nursing students	Varies	Opportunities in mental health, inpatient, and other specialties; all shifts available
Patient Access	Patient Access Internship/Observation	Medical assistant and related specialty students	Varies	Hands-on experience in patient access and registration processes

Hospital Academic Awards and Achievements

Award	Recipient(s)	Department
Magnet Recognition	University Medical Center New Orleans	Nursing
Physician New Faculty Award	Dr. Ellen Connor	Internal Medicine
Leadership Award	Dr. Valentine Nfonsam	Surgery
Educator Award	Dr. Sharon Stanley	Surgery
Champion of Advancing Health Equity Award	Dr. Shawn McKinney	Surgery
DAISY Award	Various Extraordinary Nurses	Nursing
Top nDorser	Julie Newman	Nursing Administration
Difference Maker	Rochelle Johnson	Behavioral Health

Hospital Specialization and Expertise Opportunit

Department	Available Residency/Specialty Training Programs
Emergency Medicine	LSU Spirit of Charity Emergency Medicine Residency Program
General Surgery	Residency Rotations in General Surgery, Surgical Oncology, Bariatric Surgery, Breast Oncology, Colon and Rectal Surgery, Trauma Surgery, Vascular Surgery, and Cardiothoracic Surgery
Pharmacy	Pharmacy Residency Programs (Acute Patient Care, Ambulatory Care, Emergency Department, Drug Information, Management, Medication Safety)
Blood Banking	Specialist in Blood Bank Technology Program
Pediatrics	LSU Health New Orleans Pediatric Residency Program LSU Combined Emergency Medicine and Pediatrics Residency Tulane Medicine Pediatric Residency
Neurology	Child Neurology Residency
Combined Internal and Emergency Medicine	Combined Emergency Medicine and Internal Medicine Residency Program
Internal Medicine	LSUHSC Internal Medicine Residency Program

Hospital Residency and Assistantship Programs

Department	Training Program	Location	Program Length
Blood Bank Technology	Specialist in Blood Bank Technology Program	Online/Clinical Rotations	12 months
Emergency Medicine	Spirit of Charity Emergency Medicine Residency	University Medical Center	4 years
Emergency & Internal Medicine	Combined Emergency & Internal Medicine Residency	University Medical Center	5 years
Internal Medicine	LSU Internal Medicine Residency	University Medical Center	3 years
Pediatrics	LSU Pediatrics Residency	Children´s Hospital of New Orleans	Varies
Pharmacy	Pharmacy Residency Program	University Medical Center	1 year
Surgery	General & Specialized Surgery Residency	University Medical Center	Varies

What are the activities of the hospital for patients without insurance?

Department / Service	Support Option	Details	Eligibility/How to Access
Financial Assistance Office	Full Free Care	100% waiver of patient financial obligation for eligible medical services	Households under 204% of Federal Poverty Level; proof of income and residency required
Financial Assistance Office	Discounted Care	Bills discounted based on family income for those not meeting free care criteria	Households under 322% of Federal Poverty Level; financial screening required
Billing Office	Uninsured Discount	Discount equal to the average amount generally billed to insured patients	Uninsured patients with no third-party coverage; automatic application for eligible patients
Billing Office	Payment Plans	Installment payment options for out-of-pocket costs	Available to all patients unable to pay in full; arrange through billing office
Emergency Department	Emergency Care Guarantee	Emergency services provided regardless of insurance status or ability to pay	All patients; federal law (EMTALA) compliance
Financial Assistance Counseling	Guidance on Alternative Health Insurance	Information on Medicaid, marketplace plans, and other coverage options	Counselors available to advise all uninsured patients
Patient Services	Application Support	Assistance with completing financial assistance and insurance applications	Walk-in or by appointment with financial counselors
Financial Assistance Office	Underinsured Patient Help	Assistance for those with insurance but experiencing financial hardship	Must demonstrate inability to pay out-of-pocket expenses; financial review required

Hospital Research Collaborations

Department	Partnered Research Institutions	Collaborations and Affiliated Universities
Cardiology	LSU Health New Orleans, Tulane University	Clinical trials, advanced treatments, and training for healthcare professionals in cardiology-related research.
Clinical Research	LSU Health New Orleans, Tulane University Schools of Medicine	Collaboration on biomedical research, translational studies, and clinical trials across major disease areas.
Emergency Medicine	LCMC Health	Region’s only Level 1 Trauma Center providing emergency care and advanced healthcare services.
Oncology	LSU LCMC Health Cancer Center, Louisiana Cancer Research Center (LCRC)	Conducting cutting-edge cancer research, clinical trials, and prevention programs with leading institutions.
Nursing	LSU Health New Orleans School of Nursing	Nursing Research and Evidence-Based Practice Council; collaboration on education, clinical fellowship programs, and patient outcomes improvement.
Public Health	LSU School of Public Health	Operation of the Louisiana Tumor Registry and studies on cancer prevention strategies statewide.
Surgery	LSU Health New Orleans, Tulane University Schools of Medicine	Innovative surgical research, training, and access to clinical advancements in surgical procedures.

Mentoring and Consultancy in Hospital Education

Department	Mentorship/Advisory Program	Target Group	Structure & Frequency	Key Features
Faculty Affairs	Faculty Mentoring Program	Faculty (Clinical & Basic Science)	Minimum bi-annual meetings, individualized frequency	Mentees matched with up to three mentors; Mentor selection based on mentee needs/goals; Guidance for professional and career development; Annual feedback collected
Pediatrics	Hospital Medicine Fellowship Mentorship	Pediatric Fellows	Ongoing during scholarly project	Oversight by Program Director, mentors, and Scholarship Oversight Committee; Individual guidance on research and scholarship
Nursing	Nursing Mentoring Program	Graduate Nurses, Graduate Vocational Nurses, Experienced Nurses (optional)	Monthly meetings during first 1-7 months	Mentor selection by mentees during orientation; Focus on professional development, integration, and continuous learning; Social and organizational support;
Laboratory/Blood Bank	Blood Bank Technology Mentoring	Blood Bank Technology Trainees	Not specified	Guidance in all aspects of Blood Bank Technology; Ongoing communication between mentor and mentee
Alumni/General	UNO Alumni Mentorship Program	Students, Recent Graduates	Ongoing (frequency not specified)	Alumni connect with students for support and guidance; Career development focus

University Medical Center New Orleans Nearest Places

Hotels

0.5 km

4.7

The Ritz-Carlton, New Orleans

Luxury accommodations, spa, live jazz, fine dining

0.6 km

4.6

NOPSI Hotel, New Orleans

Boutique hotel, rooftop pool, historic architecture, dining

0.7 km

4.6

The Roosevelt New Orleans, A Waldorf Astoria Hotel

Luxury historic hotel, rooftop pool, premium dining, spa

0.8 km

4.7

Virgin Hotels New Orleans

Trendy design, rooftop bar and lounge, pet friendly

0.9 km

4.8

Maison de la Luz

Luxury boutique, curated design, exclusive guest experience

1.0 km

4.5

Hyatt Centric French Quarter New Orleans

Modern rooms, courtyard pool, prime location near Bourbon Street

Florists and Gift Shops

Approximately 0.5 km

4.7

Beth´s Flowers

Free delivery to hospitals, wedding planning, special occasion flowers

Approximately 0.6 km

4.8

Flora Savage

Fresh flower delivery, designer´s choice options, wedding bouquets

Approximately 0.7 km

4.6

Mona´s Accents

Special event flowers, designer arrangements, delivery services

Approximately 0.8 km

4.5

Ochsner Medical Center Gift Shop

Flower and plant arrangements, cards, gift items

Approximately 0.9 km

4.9

Vintage 329

Specialty gifts, jewelry, vintage items

Approximately 1.0 km

4.8

Voodoo Authentica

Voodoo-themed items, handmade art, cultural gifts

Food and Restaurant

0.2 kilometers

4.6

Beaucoup Eats

Creole Comfort Cuisine, Vegan Options, Southern Hospitality Cooking

0.8 kilometers

4.5

Cleo’s Mediterranean Cuisine

Mediterranean, Kebabs, Hummus

0.9 kilometers

4.3

Café Degas

French Cuisine, Outdoor Dining

0.5 kilometers

4.4

Liberty’s Kitchen

American, Healthy Options

1.0 kilometer

4.4

Lil Dizzy’s Cafe

Cajun & Creole Cuisine

0.9 kilometers

4.6

Willie Mae’s Scotch House

Soul Food, Fried Chicken

Pharmacies

0 km

4.5

Walgreens Specialty Pharmacy

Full-service pharmacy, immunizations, medication therapy management, financial assistance

0.4 km

4.3

CVS Pharmacy 00763

Prescriptions, over-the-counter medications, beauty products

0.4 km

4.1

Rite Aid Pharmacy 07262

Prescriptions, health consultations, vaccinations

0.9 km

4.7

Avita Pharmacy

HIV specialty care, chronic disease management, custom packaging

0.9 km

Canal Street Pharmacy

Traditional prescriptions, health and beauty products

0.9 km

3.9

Best Life Pharmacy and Restaurant

Pharmacy services and dining options

Taxi and Transportation

Approximately 0.5 km

United Cabs

Taxi service, airport transfers, city exploration, package delivery

Approximately 0.8 km

3.5

American Taxi

Taxi service, airport transfers

Approximately 0.9 km

4.2

JP Transit

Public transportation, shuttle service

Approximately 1 km

4.7

NOLA Black Car

Luxury car service, airport transfers, private transport

Approximately 0.7 km

4.3

Bernard Transportation

Private shuttles, group services, airport transfers

Approximately 1 km

4.5

Big E Airport Transportation

Airport transfers, private car service, city tours

ATMs and Banks

0 km

4.5

Campus Federal ATM

Campus Connect Interactive Teller Machines, standard ATM services

1.3 km

4.3

Hancock Whitney Bank - Mid-City Fin. Center ATM

ATM, Walk-Up & Drive-Thru, personal and business banking services

0.9 km

4.2

First Horizon Bank ATM

Drive-up ATM, digital and private banking, loans

0.8 km

4.1

New Orleans Fireman´s FCU ATM

Walk-up ATM, credit union services

0 km

4.4

University Medical Center ATM

Standard ATM services near pharmacy and security

0.8 km

Greater New Orleans FCU ATM

Walk-up ATM, CULiance network services

Parking Lots

0 km (on-site)

4.2

University Medical Center New Orleans Parking Garage

Free patient parking with validation, hourly rates for visitors

0.5 km

1540 Canal Street Parking

Surface lot, suitable for oversized vehicles, affordable daily rates

0.3 km

4.3

P1781417 Cleveland Ave Parking

Close proximity, hourly and daily rates

Shopping Malls

0.8 km

4.5

Canal Place

Luxury retailers, a cinema, and dining options

0.9 km

4.4

The Outlet Collection at Riverwalk

Outlet stores, food court, and riverfront location

1.0 km

4.6

Royal Street Mall

Antiques, art galleries, and boutique shops

Stationery and Copying Services

Approximately 0.5 km

4.9

FedEx Office Print & Ship Center

Copy and print services, signs and banners, direct mail services, packing and shipping services

Approximately 1 km

4.8

Gentilly Mail & Copy Center

Printing, notary services, business cards, banners, graphic design, copying services

Approximately 1 km

4.7

The UPS Store - Lakeview

Banner, poster, sign printing, binding, laminated services, business card printing

Car Rental

0.8 km

4.5

Budget Rent a Car

Premium SUVs, Standard Cars, Muscle Cars

0.8 km

4.3

Avis Rent a Car

Compact Cars, Standard SUVs, Sports Cars

0.2 km

4.7

Enterprise Rent-A-Car

Economy Cars, Small SUVs, Full-Size Cars

Patient Experiences

✅ Summary of Positive Reviews

The positive reviews highlight exceptional care and professionalism at University Medical Center New Orleans. Patients appreciated the attentive and kind staff in trauma units, mentioning specific nurses and doctors who made their experience comforting and efficient. The coordination with other hospitals was noted, especially when handling medical procedures and transfers smoothly. The hospital´s environment, described as beautiful with calming features, and the quality of care during surgeries were consistently praised. These aspects contributed to a feeling of safety and support during difficult times.

❌ Summary of Negative Reviews

Negative reviews focused on administrative inefficiencies and restrictive procedures that caused frustration among patients and visitors. Long wait times for check-in processes were consistently criticized, with suggestions for streamlining to improve patient experience. The lack of flexibility for visitors, such as not allowing children in waiting areas and restrictions on movement within the hospital, was also a point of contention. These issues led to feelings of dissatisfaction, overshadowing any positives experienced during medical treatments.

Working Hours

Emergency Department

24/7

Outpatient Services

Monday through Friday, 8:00 AM - 4:00 PM

Diagnostic Testing

Monday through Friday, 8:00 AM - 4:30 PM

Laboratory Services

Monday through Friday, 8:00 AM - 4:30 PM

Department Phones

Department	Phone
Allergy Clinic	504.702.3376
Burn Center	504.702.2876
Cancer Center	504.702.3311
Cardiology/Device Clinic	504.702.5200
Center for Weight Loss	504.962.6262
Comprehensive Pulmonary Hypertension Center	504.702.5057
Coumadin Clinic	504.702.4200
Dental Clinic	504.702.5125
Digestive Disease Clinic	504.702.3882
Ear Nose Throat Clinic	504.702.3440
Electrophysiology Clinic	504.702.5200
Infectious Disease Services	504.702.4344
Neurology Clinic	504.962.6210
Palliative Care Clinic	504.702.3669
Pulmonary Clinic	504.962.6330
Rheumatology Clinic	504.962.6400
Trauma Recovery Clinic	504.702.4500
Trauma Surgery Clinic	504.702.4500
Women’s Health	504.702.3928
Wound Care Clinic	504.702.4924

Language and Translation Services

English
Spanish
German
Japanese
French
Sign Language

University Medical Center New Orleans

NPI Number : 1083655567

2000 Canal St, New Orleans, LA 70112

+1 (504) 702-3000

www.umcno.org

Departments

Allergy Clinic

Burn Center

Cancer Center

Cardio Thoracic Surgery Clinic

Cardiology/Device Clinic

Center for Weight Loss & Bariatric Surgery

Colon Rectal Clinic

Comprehensive Pulmonary Hypertension Center

Cosmetic Dermatology Clinic

Coumadin Clinic

Cutaneous T-Cell Lymphoma Clinic

Dental Clinic

Dermatology Clinic

Diabetes Clinic

Digestive Disease Clinic

Ear Nose Throat Clinic

Electrophysiology Clinic

Endocrine Clinic

Epilepsy Clinic

Family Medicine Clinic

Gastroenterology Clinic

General Surgery Clinic

Hand Clinic

Heart Failure Clinic

Hyperbaric Clinic

Infectious Disease Services

Infectious Diseases Dental Clinic

Inflammatory Bowel Disease Clinic

Integrated Health Clinic

Interventional Radiology Clinic

LSU Medicine Clinic

Neurology Clinic

Neuroscience & Palliative Medicine Services

Oral Maxillofacial Surgery

Orthopedics Clinic

Outpatient Structural Heart

Physical Medicine & Rehab

Physical Therapy - Outpatient

Plastic Surgery Clinic

Podiatry Services

Palliative Care Clinic

Pulmonary Clinic

Rheumatology Clinic

Speech Therapy

Trauma Recovery Clinic

Trauma Surgery Clinic

University Medical Center Primary Care Clinic

Urology Clinic

Vascular Clinic

Vision Clinic

Women’s Health

Wound Care Clinic

Appointment Information

Visiting Hours

Important Doctors

Dr. David Aguilar

Dr. Jameel Ahmed

Dr. Murtuza J. Ali

Dr. Victor J. Thannickal

Dr. Peter C. Krause

Dr. Bradley Spieler

Dr. Frank W. Smart

Dr. Bennett deBoisblanc

Dr. Constance M. Gistand

Dr. Matthew G. Cable

Dr. Christopher Marrero

Dr. Valentine N. Nfonsam

Dr. Robert D. Zura

Dr. Kathleen M. Jones

University Medical Center New Orleans Information

Management and Leadership Team

Average Salary

Support Programs for Patients

Payment Plans