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University of Kentucky Albert B. Chandler Hospital

3.4 (396)

The University of Kentucky Albert B. Chandler Hospital, established in 1962, is a flagship teaching hospital with 945 beds, including 100 intensive care beds. It is ranked Kentucky´s top hospital by U.S. News & World Report and specializes in cancer care, cardiology, OB/GYN, and neurology.

NPI Number : 1518911338

1000 S Limestone, Lexington, KY 40536

+1 (859) 323-5000

ukhealthcare.uky.edu

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Departments

General Surgery

Cardiology

Neurology

Pediatrics

Radiology

Pharmacy

Oncology

Genetics

Rehabilitation Services

Maternal-Fetal Medicine

Pulmonology

Palliative Care

Orthopaedic Surgery

Urology

Pathology

Appointment Information

Department	Online Appointment	Phone Scheduling	Walk-In Availability	Same-Day Appointments
Acute Care	Available via MyChart	Call 859-257-1000 or 859-323-5000	Available, time given upon arrival	Offered via MyChart or by call
Employee Health	Available via MyChart for employees	Call 859-323-7425	Next available appointment given	Available for employees
Primary Care	Not specified	Call 859-257-1000	Not available	Not specified
Student Health	Available via LinkBlue portal	Call 859-323-2778	Not available	Not specified
Urgent Care	Available via MyChart for same-day	Call 859-323-7425	Next available appointment given	Available via MyChart or by call

Visiting Hours

Department	Online Patient Visitation Options	Scheduling Patient Visits by Phone	Walk-in Patient Visits	Same-day Patient Visitation
Cardiology	TeleCare video visits via MyChart	Call 859-257-1000 or 800-333-8874	Available during visiting hours 8 a.m. – 9 p.m.	Flexible, inquire by phone
Family Medicine	TeleCare video visits via MyChart	Call 859-257-1000 or 800-333-8874	Available during visiting hours 8 a.m. – 9 p.m.	Flexible, inquire by phone
General Surgery	TeleCare video visits via MyChart	Call 859-257-1000 or 800-333-8874	Available during visiting hours 8 a.m. – 9 p.m.	Flexible, inquire by phone
Neurology	TeleCare video visits via MyChart	Call 859-257-1000 or 800-333-8874	Available during visiting hours 8 a.m. – 9 p.m.	Flexible, inquire by phone
Pediatrics	TeleCare video visits via MyChart	Call 859-257-1000 or 800-333-8874	Available during visiting hours 8 a.m. – 9 p.m.	Flexible, inquire by phone
Psychiatry	TeleCare video visits via MyChart	Call 859-257-1000 or 800-333-8874	Available during visiting hours 8 a.m. – 9 p.m.	Flexible, inquire by phone
Pulmonology	TeleCare video visits via MyChart	Call 859-257-1000 or 800-333-8874	Available during visiting hours 8 a.m. – 9 p.m.	Flexible, inquire by phone
Trauma	TeleCare video visits via MyChart	Call 859-257-1000 or 800-333-8874	Available during visiting hours 8 a.m. – 9 p.m.	Flexible, inquire by phone

Important Doctors

University of Kentucky Albert B. Chandler Hospital Information

Management and Leadership Team

Department	Name	Title	Areas of Expertise	Key Roles/Responsibilities
Administration	Robert DiPaola, MD	Co-Executive Vice President for Health Affairs	Academic medical leadership, health system strategy	Oversees strategic planning and development, ensures quality patient care, leads overall hospital operations
Administration	Eric Monday, PhD	Co-Executive Vice President for Health Affairs	Higher education administration, organizational management	Oversees strategic initiatives, financial operations, and system-wide healthcare delivery
Medical Staff	Matthew Bush, MD, PhD, MBA	Physician Executive Leader	Medical leadership, clinical innovation	Collaborates on executive decisions, oversees clinical quality and safety initiatives
Operations	Vacant / To Be Announced	Senior Vice President & Chief Operations Officer	Hospital operations, patient care systems	Responsible for hospital operations, administration, and support services
Medical Staff	Executive Chief Medical Officer (ECMO)	Physician-Executive	Hospital operations, physician practice management, patient outcomes	Focused on hospital operations, physician services, and patient outcome improvements across multiple hospitals
Nursing	Kim Blanton	Chief Nursing Officer	Nurse executive leadership, operations, patient care quality	Leads nursing strategy and practice, oversees care quality, nursing operations, and patient experience

Average Salary

Department	Service/Procedure	Average Cost	Cost Variations	Financial Assistance
Cardiology	Consultation	$253 (face-to-face or telehealth with clinic-based provider)	Location of provider (clinic or remote); additional tests may increase cost	Financial Assistance Program, copayment $15 for specialty care
Cardiology	Cardiac Imaging (e.g., echocardiography)	$253+	Complex imaging procedures may incur additional charges	Financial Assistance Program, copayment $5 per radiology appointment
Oncology	Chemotherapy	Variable, based on treatment plan	Depends on drug type, regimen, and number of cycles	Financial Assistance Program available for eligible patients
Oncology	Radiation Therapy	Variable	Cost depends on sessions required and complexity	Financial Assistance Program, copayment $5 per session
Neurology	Consultation	$253 (face-to-face)	Complex conditions may involve additional diagnostic tests	Financial Assistance Program, copayment $15 for specialty care
Orthopedics	Outpatient Surgery (e.g., day operation for joint issues)	$50 copayment for ambulatory surgery	Costs increase with complex surgical procedures	Financial Assistance Program
Orthopedics	Physical Therapy	$5 per appointment	Cost depends on the number of sessions	Financial Assistance Program
Outpatient Services	Primary Care Clinic Visit	$253 per visit	Telehealth cost can vary; may include $66.19 for remote provider	Financial Assistance Program, copayment $5 for primary care
Outpatient Services	Emergency Department Visit	$50 copayment plus additional medical charges	Varies based on urgency and required procedures/tests	Financial Assistance Program

Support Programs for Patients

Department/Program	Service Description	Eligibility/Notes
Financial Assistance Program	Provides discounts, financial allowances, or waiver of medical bills for uninsured/underinsured patients needing emergency or medically necessary care.	Available to patients/families with income up to 300% of the Federal Poverty Guideline. Application with household income required.
Uninsured Discount Program	Offers reduced rates for eligible uninsured patients receiving care.	Sliding scale based on income; can cover part or all of patient responsibility after insurance and other programs.
Social Work Services	Provides support for resource referrals, connects patients to community social support, coordinates discharge and care planning.	Available to all patients; prioritizes those with socioeconomic or complex care needs.
Palliative Care	Multidisciplinary care for those with serious, chronic, or life-limiting illness, including symptom management and family support.	Access for inpatients and outpatients; consult service for long-term care planning.
In-Home Care Referrals	Assists with arranging home health care, home therapy, or nursing for eligible patients after discharge.	Coordination by case management/social work based on need and insurance coverage or financial assistance status.
Day Care and Adult Day Health Referrals	Referral service to external community day care centers and adult day health programs for ongoing supervised care.	Referral and coordination based on patient need, financial status, and program eligibility.

Payment Plans

Payment Plan Option	Description	Department A-Z	Sort by
Installment Payment Plans	Customizable plans available for patients to pay high-cost procedures over time; terms arranged with billing office.	Billing & Financial Services	Installment Options
Interest-Free Plans	Interest-free payment structure may be available for qualifying patients; details set by billing office at time of arrangement.	Billing & Financial Services	Interest-Free
Flexible Payment Structures	Flexible schedules and terms based on individual financial situations; call to arrange specific structure.	Billing & Financial Services	Flexible Structure
Uninsured Discount	Discount applied to bills for patients without insurance, in addition to available payment plans.	Billing & Financial Services	Uninsured Patients
Financial Assistance Program	Program offers partial or full financial relief based on eligibility; applies to emergency or medically necessary services.	Billing & Financial Services	Financial Assistance

Cost Consulting

Department	Financial Counseling Services	Guidance on Treatment Costs	Financial Support Options	Contact/Hours
Financial Counseling / Billing	Assistance with billing questions and payment collection Screening for financial assistance programs and federal disability Hands-on support and information sharing before or during care	Provides estimates of treatment costs Offers education and counseling on expected financial obligations	Financial Assistance Program for uninsured/underinsured Uninsured patient discounts Guidance on federal and government programs	Patient advocate: Mon-Fri, 8 a.m. - 5 p.m. Hotline: 859-323-9898

Hospital for patients with disabilities or special needs

Category	Accommodation Details	Department A-Z
Physical Accessibility	Wheelchairs available at information desks for visitors and outpatient appointments; accessible entrances and facilities throughout the hospital. Extended wheelchair use can be arranged through nursing staff.	Patient Services, Information Desk, Nursing
Assistive Devices	Manual wheelchairs offered for use within hospital premises; identification required for checkout and return.	Information Desk
Communication Aids	Support for communication needs available upon request (details to be arranged with staff for specific requirements such as interpreters or assistive technology).	Patient Services, Nursing, Administration
Priority Services	Patients with disabilities can request additional assistance at information desks and through hospital staff for mobility and accessibility needs.	Patient Services, Nursing
Staff Training for Inclusive Care	Staff trained to provide inclusive care without discrimination based on disability.	Hospital Administration, Human Resources, Patient Services

Digital Health Services

Department	Digital Health Service	Features	Purpose
Telemedicine Program	UK TeleCare	- Online consultation through video conferencing - HIPAA-compliant platform - First-come, first-serve virtual visits - Expanded primary and specialty services	- Treats acute-onset symptoms - Provides convenient remote care - Reduces unnecessary in-person visits
Remote Patient Monitoring	GetWell Loop	- Virtual health monitoring - Daily messages with medical advice - Remote healthcare team tracking	- Supports monitored home quarantine - Eases anxiety for COVID-19 patients - Ensures continued care and updates
Patient Portal	MyChart	- Online access to medical records - Appointment scheduling - Prescription refills - Communication with healthcare providers	- Encourages patient engagement - Facilitates easy access to care - Supports bilingual access (English/Spanish)
Intensive Care Unit	eICU Remote Monitoring	- Remote communication via cameras - Continuous vitals monitoring - Integrated with nurse call systems	- Provides 24/7 quality ICU care - Enhances quick intervention by staff - Improves outcomes for critical patients
High-Risk Obstetrics	Maternal-Fetal Medicine Telehealth	- Virtual consultations - Care for high-risk pregnancies - Accessible in local clinics	- Offers advanced prenatal care - Reduces travel burdens for mothers - Enhances accessibility to specialists
Research	Remote EMR Access for Monitoring	- Secure remote EMR access - Video conferencing for reviews - HIPAA-compliant tools like Teams	- Supports clinical research - Ensures confidentiality - Streamlines research workflows

Collaborations / Educational Programs

Department	Educational Program	Details
AHEC Rotations	Community-Based Clinical Experiences	Rotations in small cities, rural locations, and underserved communities across Kentucky. Includes interdisciplinary opportunities, community service, and support services such as stipends for housing and travel.
Clinical Rotations	Third Year Clinical Clerkships	Includes 12 required clinical clerkships in inpatient, outpatient, and rural settings. Covers specialties such as Family Medicine, Internal Medicine, Pediatrics, Psychiatry, Women´s Health, Emergency Medicine, and Surgery.
Fourth-Year Acting Internships	Advanced Clinical Rotations	Opportunities in pediatric surgery, plastic surgery, surgical oncology, cardiothoracic surgery, vascular surgery, and others. Focus on direct patient care and specialized skills.
Simulation Center	Experiential Learning	State-of-the-art facilities offering simulation-based training to improve patient safety, skills development, teamwork, and communication.
Summer Observership	Pre-Medical Student Programs	Shadowing physicians for approximately 30 hours over 8 weeks during the summer. Includes training on clinical safety, professionalism, and privacy.
Visiting Students	Elective Rotations	Electives available to fourth-year students through the AAMC VSLO program in a variety of specialties, tailored to individual educational goals.

Collaborative Research Projects

Department	Research Focus	Clinical Trials or Projects	Impact
Cardiology	Cardiovascular biology and treatment innovation	- Multicenter trials for patent foramen ovale closure and pressure monitors - Novel device and drug therapies for acute coronary syndrome (ACS), post-stent management, and atrial fibrillation - Stem cell regenerative medicine	Improves patient outcomes and trains healthcare professionals in clinical trial methodologies
Cancer	Innovative cancer treatments and prevention	- Precision medicine clinical trials - Early-phase immunotherapy trials - Post-treatment cancer survivorship research	Provides access to advanced cancer treatments and fosters collaboration among clinicians and researchers
Orthopedics	Spine and back pain treatments	Collaborative research in spinal condition diagnostics and prevention	Advances in chronic pain treatment methodologies, improving quality of life
Intensive Care Medicine	Functional and physical fitness testing	- Validation of Functional-Incremental Stepping-in-place Test (F-IST) - Evaluating test efficiency versus gold-standard methods	Introduces effective field testing tools for ICU applications

Professional Development Programs

Department	Professional Affiliations	Professional Development Programs
Cardiology	American Heart Association	ACLS, PALS, TNCC certifications
Neurology	American Academy of Neurology	Neurology Residency and Fellowship Programs
Oncology	American Society of Clinical Oncology	Markey Cancer Center Educational Programs
Nursing	American Association of Critical Care Nurses	Essentials of Critical Care Orientation (ECCO), Nurse Residency Program
Pulmonary Care	American Thoracic Society	Pulmonary Critical Care Fellowship
Pediatrics	American Academy of Pediatrics	Residency programs, Kentucky Children´s Hospital Training
General Medicine	Association of American Medical Colleges	Leadership Academy, Continuing Medical Education
Orthopaedics	American Academy of Orthopaedic Surgeons	Orthopaedic Surgery Residency and Research Opportunities
Rehabilitation	American Physical Therapy Association	Physical & Occupational Therapy Training
Emergency Medicine	Emergency Nurses Association	ACLS, PALS, Emergency Nurse Training Programs
Genetics	American Society of Human Genetics	Clinical Genetics Fellowship Training
Endocrinology	American Diabetes Association	Barnstable Brown Diabetes Center Educational Program
Anesthesiology	American Society of Anesthesiologists	Anesthesiology Residency Program
Surgery	American College of Surgeons	Surgical Residency & Simulation Training
Dentistry	American Dental Association	Residency and Fellowship Programs
Pharmacy	American Pharmacists Association	Clinical Pharmacy Training

Certification and Accreditation Programs

Department	Certification	Accreditation Body
Nursing	Certified Acute Care Nurse Practitioner Certified Ambulatory Women´s Health Certified Cardiac/Vascular Nurse Certified Hospice and Palliative Care Nurse Certified Pediatric Nurse Certified Critical Care Nurse, and others	American Nurses Credentialing Center, American Association of Critical Care Nurses
Cardiology	Advanced Cardiovascular Care Certifications	Gill Heart & Vascular Institute Standards
Internal Medicine	Internal Medicine/Psychiatry Certifications	University of Kentucky Residency Accreditation
Oncology	Specialized Cancer Certifications	Markey Cancer Center Standards
Neonatology	Level IV Neonatal Intensive Care Unit Certification	UK Chandler Hospital Neonatology Standards
General Surgery	Advanced Surgery Certifications	UK HealthCare Standards

Internship and Observation Programs

Department	Opportunity Type	Program Name	Description	Eligibility	Application Timeline
Child Life	Internship	Child Life Internship	Comprehensive 600-hour (15-week) program preparing students for a career as a child life specialist; follows ACLP standards; eligible for certification exam upon completion.	Students seeking career as child life specialist	Summer: Applications due Jan. 5; Fall: Applications due March 15
Employment Center	Employment/Observation	UK HealthCare Job and Volunteer Opportunities	Opportunities for health-related fields, including administration and patient care; may include observation, volunteering, and entry-level positions.	Medical, nursing, allied health students and general applicants	Open, rolling applications
Nutrition Services	Internship	Dietetic Internship Program	Post-master’s program meeting ACEND standards, clinical nutrition concentration, preparation for Registration Examination for Dietitians.	Graduate-level dietetics students	Check program website for application dates
Sustainability	Internship	Sustainability Internship Program (SIP)	Interns work on sustainability projects within UK HealthCare, including clinical sustainability and food/nutrition service initiatives.	Undergraduate students interested in sustainability in healthcare	Annual cohort, application period varies
Nursing	Career Development/Observation	UK HealthCare Career Center	Career development resources and opportunities for permanent nurses, advanced practice providers, and nurse leaders at UK HealthCare.	Nursing students, current and prospective employees	Ongoing

Hospital Academic Awards and Achievements

Department	Award
Albert B. Chandler Hospital	Ranked 1 hospital in Kentucky for nine consecutive years by U.S. News & World Report
Albert B. Chandler Hospital	Named among the "100 Great Hospitals in America" by Becker´s Hospital Review (2017, 2018)
Markey Cancer Center	Ranked among the top 50 cancer centers in the nation by U.S. News & World Report
Diabetes and Endocrinology	Ranked 37 nationally by U.S. News & World Report
Neurology and Neurosurgery	Ranked 44 nationally by U.S. News & World Report
Geriatrics	Ranked 43 nationally by U.S. News & World Report
Gastroenterology and GI Surgery	High-performing by U.S. News & World Report
Nephrology	High-performing by U.S. News & World Report
Orthopedics	High-performing by U.S. News & World Report
Pulmonology	High-performing by U.S. News & World Report
Urology	High-performing by U.S. News & World Report
Adult Procedures & Conditions	High-performing in: Aortic Valve Surgery, Heart Bypass Surgery, Heart Failure, Colon Cancer Surgery, COPD, Hip Replacement, Knee Replacement, and Lung Cancer Surgery by U.S. News & World Report

Hospital Specialization and Expertise Opportunit

Department	Residency Programs
Combined Internal Medicine and Nephrology	4-year fast-track residency/fellowship program
Combined Internal Medicine and Psychiatry	5-year combined residency program
General Surgery	5-year residency program with subspecialty rotations
Hospital Medicine	Focused on specialized care for hospitalized patients
Internal Medicine and Pediatrics (Med-Peds)	4-year residency program addressing care for all age groups
Internal Medicine	Categorical and Primary Care residency programs
Pathology	4-year AP/CP residency training program
Plastic Surgery	6-year integrated residency program
Cardiothoracic Surgery	6-year integrated residency program

Hospital Residency and Assistantship Programs

Department	Specialty Training Program
Cardiothoracic Surgery	Integrated 6-year program for thoracic surgeons
Emergency Medicine	1-year postgraduate APP training; 3-year residency for EM physicians
General Surgery	5-year residency including rotations in various subspecialties
Internal Medicine	3-year categorical and primary care residency programs
Med-Peds	4-year residency program preparing for dual board certification
Medicine-Psychiatry	5-year combined residency leading to dual certification
Nephrology	4-year Combined Internal Medicine/Nephrology fast-track program
Plastic Surgery	Integrated 6-year residency program

What are the activities of the hospital for patients without insurance?

Department	Service / Support Option	Description	Eligibility / Requirements	How to Access
Financial Assistance	Financial Assistance Program	Full or partial financial relief for emergency or medically necessary services	Uninsured or underinsured; application with household income info	Complete application form; available online or in-person
Financial Assistance	Uninsured Discount	60% discount on gross charges for uninsured patients (except for certain services)	No active health insurance or third-party coverage	Applied automatically at billing for eligible patients
Billing	Payment Plans	Flexible payment plan options for outstanding balances	All patients; arrangements based on individual needs	Contact patient billing at 859-257-7900 or 800-967-2131 (Mon–Fri 8 a.m.–4:30 p.m.)
Emergency Department	Emergency Care Guarantee	Emergency services provided regardless of ability to pay	All patients, including uninsured	Available 24/7 onsite; no proof of insurance needed at care
Financial Counseling	Alternative Insurance Guidance	Assistance finding and enrolling in Medicaid, KCHIP, or other public programs	Varies by program; financial counselor screens for eligibility	Request appointment with financial counselor in person or by phone
Patient Support	Billing and Insurance Counseling	Personal guidance on insurance coverage, billing, and available financial support	All patients	Contact patient services or billing office for assistance

Hospital Research Collaborations

Department	Partner Institutions / Research Centers	Collaborations	Affiliated Universities / Research Centers
Cardiology	Gill Heart & Vascular Institute Clinical Research Organization	Clinical trials for cardiovascular conditions, development of new treatments	University of Kentucky
Cardiovascular Research	Saha Cardiovascular Research Center	Research on cardiovascular biology, contribution to future clinical research	University of Kentucky
Diabetes & Obesity Research	Barnstable Brown Diabetes Center	Advancement of collaborative pilot projects, funding for new research	University of Kentucky
Medical Education	UK St. Claire	Medical training, rural physician development, clinical care delivery	University of Kentucky College of Medicine
Neuroscience	Kentucky Neuroscience Institute	Integration of bench science and clinical care in neuroscience	University of Kentucky
Cancer Research	Markey Cancer Center	Community-driven cancer research, integration of research findings	University of Kentucky, National Cancer Institute Designation

Mentoring and Consultancy in Hospital Education

Department	Program Name	Description
College of Health Sciences	Diversity Healthcare Program (DHP)	Partnership with Bryan Station High School providing mentorship and career exploration for diverse students in healthcare fields
College of Health Sciences	CHS Student Ambassadors	Leadership program assisting with prospective students, current students, and alumni through recruitment events and college activities
College of Health Sciences	PATHfinder Peer Mentors	Structured mentorship for first-year students with weekly contact, classroom support, and event participation
UK HealthCare	Clinician Mentoring Program	Committee-based mentorship for clinical track faculty with 3-6 mentors per mentee focusing on career advancement
Office of Research	RP Mentorship Program	Six-month paired mentorship for research professionals with structured meetings and career development
Nursing	Structured Mentorship Program	6-12 month programs for newly hired nurses to improve retention, job satisfaction, and clinical confidence

University of Kentucky Albert B. Chandler Hospital Nearest Places

Hotels

0.44 mi

4.5

Holiday Inn Express Hotel & Suites Lexington-Downtown by IHG

Indoor pool, gym, free WiFi, free parking, business center, laundry facilities

0.64 mi

4.6

SpringHill Suites by Marriott Lexington Near the University of Kentucky

Indoor pool, gym, free WiFi, free parking, laundry facilities

0.71 mi

4.4

Candlewood Suites Lexington Medical District by IHG

Gym, free WiFi, business center, pet-friendly

0.74 mi

4.5

Tru by Hilton University Medical Center

Gym, free WiFi, pet-friendly, business center

0.76 mi

4.7

Elwood Hotel & Suites

24-hour gym, pet-friendly, free WiFi, conference space

0.83 mi

4.6

The Campbell House Lexington, Curio Collection by Hilton

Gym, free WiFi, meeting rooms, pet-friendly

Florists and Gift Shops

0.8 km

4.8

Imperial Flowers

Florist with fresh flowers, gift baskets, plants, candy, and custom designs

1.0 km

4.5

Oram´s Florist LLC

Specializes in flower arrangements for all occasions

0.2 km

4.3

UK HealthCare Gift Shop

Hospital gift shop, sells flowers, balloons, UK apparel, and gifts for various needs

0.9 km

4.6

sQecial Media

Independent gift shop with books, oddities, and curated gifts

0.7 km

4.7

Lucia´s World Emporium

Fair trade items, artisan gifts, jewelry, and accessories

0.9 km

4.9

Peggy´s Gifts & Accessories

Boutique gift shop with curated accessories and home goods

Food and Restaurant

0 km

4.5

Chandler Dining Center

Multi-cuisine including Asian, grill, deli, Chef´s Table

0.2 km

4.4

The Local Taco

Mexican cuisine

0.5 km

4.3

Pazzo´s Pizza Pub

Pizza and pub food

0.7 km

4.5

Hanna´s on Lime

American cuisine, sandwiches

1 km

4.6

Third Street Stuff and Coffee

Coffee, sandwiches, vegetarian options

1 km

4.4

Arcadium

Bar, snacks, craft beer

Pharmacies

0.0 km

UK Chandler Retail Pharmacy

24/7 pharmacy, prescription services, free mail delivery, vaccinations, over-the-counter items

0.6 km

UK Good Samaritan Retail Pharmacy

Full-service pharmacy, prescription services, lowest prices in Lexington

0.8 km

CVS Pharmacy

Prescription medication, over-the-counter items, vaccinations

1.0 km

The Apothecary

Prescription services, delivery to UK campus locations, over-the-counter items

1.4 km

Express Care Pharmacy and More

Prescription services, over-the-counter items, health consultations

1.6 km

Med-Save Legends Pharmacy

Custom prescription compounding, health consultations, over-the-counter items

Taxi and Transportation

0.9 km

4.5

Lexington Taxi Cab

24/7 taxi service, airport transportation, hospital runs

0.7 km

4.3

Quick Cab Lexington KY

Ground transport, airport shuttle, hourly rentals

0.5 km

4.6

Uber Lexington KY

On-demand ride service, airport transport

1 km

4.4

Lexington Taxi Service

Affordable taxi services, local transportation

0.6 km

LexTran Bus Service

Public bus transport, affordable fare

0.8 km

4.5

Bluegrass Airport Shuttle

Airport shuttle, group transport

ATMs and Banks

0.1 km

4.5

University of Kentucky FCU ATM

24/7 ATM services, withdrawals, deposits, balance inquiries

0.3 km

4.6

KY Clinic ATM

Withdrawals, deposits, balance inquiries

0.5 km

4.2

Good Samaritan Hospital ATM

ATM services, balance check, cash withdrawal

0.4 km

4.4

Wildcat Deli ATM

General banking ATM services

0.7 km

4.3

The 90 ATM

Cash deposits, withdrawals, balance inquiries

0.8 km

Student Center ATM

Cash withdrawals, balance inquiries

Parking Lots

0.2 km

4.5

UK HealthCare Parking Garage

Free parking, wheelchair-friendly shuttles, 24-hour shuttle service

0.7 km

4.3

Kentucky Clinic Parking Garage

Multi-level parking, free shuttle services, accessible parking

0.9 km

4.2

Whitney-Hendrickson Parking Lot

Valet parking, wheelchair-accessible

Shopping Malls

0.8 km

4.5

Lexington Center

Shops, dining, entertainment venues

0.9 km

4.3

Victorian Square Shoppes

Boutiques, art galleries, restaurants

1.0 km

4.2

South Lime Street Corridor

Small shops, cafés, local businesses

Stationery and Copying Services

1 km

4.8

Minuteman Press

Design, printing, copying, banners, promotional products, and graphic design services

0.5 km

4.5

Complet3D

3D printing, custom designs, and professional printing services

0.7 km

4.7

Bluegrass Print

Full-color printing, business cards, brochures, flyers, and banners

Car Rental

0.9 km

4.5

Enterprise Rent-A-Car

Economy through Full Size cars, SUVs, Pickup Trucks, Minivans

1.0 km

4.2

Budget Rent a Car

Cars, SUVs, Minivans, Premium, Full-Size options

1.0 km

4.3

Hertz Rent-A-Car

Sedans, SUVs, Luxury Vehicles

Patient Experiences

✅ Summary of Positive Reviews

Patients have praised the nursing staff at the University of Kentucky Albert B. Chandler Hospital for their exceptional care and dedication. Many nurses went above and beyond, establishing personal connections and ensuring their patients´ wellbeing. While some logistical challenges were noted, such as kitchen renovations, the staff made concerted efforts to accommodate patients´ preferences. Overall, the hospital’s healthcare professionals are commended for their friendly demeanor and exemplary service.

❌ Summary of Negative Reviews

The University of Kentucky Albert B. Chandler Hospital has received criticism for issues relating to cleanliness and organizational inefficiencies. Complaints were raised about specific instances of neglect, such as a filthy waiting area with overflowing trash and unsanitary conditions in the women´s restroom. Moreover, there are concerns about doctors being impersonal and a lack of coordinated care, with particular mention of inadequate attention from certain medical staff. These shortcomings have led to notable dissatisfaction among some patients and their families.

Working Hours

Emergency Department

24 hours, 7 days a week

Outpatient Services

Mon-Fri: 8:00 am - 5:00 pm, Sat-Sun: Closed

Diagnostic Testing

Mon-Fri: 7:00 am - 5:30 pm, Sat-Sun: Closed

Laboratory Services

Mon-Fri: 8:00 am - 5:00 pm, Sat-Sun: Closed

Department Phones

Department	Icon	Phone
Admitting		859-323-5062
Ambulatory Services		859-257-6780
Customer Relations		859-257-2178
Emergency Department		859-323-5901
Financial Counseling		859-323-9898
Gift Shop		859-323-5797
Housekeeping		859-323-5133
Information Desk		859-323-5816
Kentucky Clinic Health Information Management		859-323-5561
Kentucky Clinic Information Desk		859-257-8562
Kentucky Clinic Pharmacy		859-323-5855
Medical Records		859-323-5117
Parking		859-257-5757
Pastoral Care		859-323-5301
Patient Billing		859-257-7900
Security		859-323-6156
Social Services		859-323-5501
Spanish Interpreter		859-323-8951
Twilight Children´s Clinic		859-257-6730
Volunteer Services		859-323-6023