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Baptist Medical Center Jacksonville

4.3 (1655)

Baptist Medical Center Jacksonville, located at 800 Prudential Dr, was founded in 1955. It serves as the central hospital of the Baptist Health system and has a bed capacity of over 500. The hospital is known for its award-winning cardiac, oncology, and surgical services, and has received distinctions for advanced heart rhythm care and innovative medical technology.

NPI Number : 1710326947

800 Prudential Dr, Jacksonville, FL 32207

+1 (904) 202-2000

www.baptistjax.com

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Departments

Heart Rhythm Center

Thoracic/Esophagus Clinic

Urology Clinic

Breast Clinic

General Surgical Oncology

Gynecologic Oncology

Infusion Clinic

Radiation Oncology

Appointment Information

Department	Online Appointment	Phone Scheduling	Walk-in Availability	Same-Day Appointment
Cardiology	MyChart or EasySchedule portal Appointment request form	1.800.444.0328 (Available 24/7)	Usually not available; recommend scheduling	Limited; call or use MyChart for urgent needs
Family Medicine	MyChart or EasySchedule portal Appointment request form	1.800.444.0328 (Available 24/7)	Limited walk-in with available providers	Same-day may be possible, especially for urgent cases
Internal Medicine	MyChart or EasySchedule portal Appointment request form	1.800.444.0328 (Available 24/7)	Not typical; recommend scheduling	May be available; best to call for urgent requests
Primary Care	MyChart or EasySchedule portal Appointment request form	1.800.444.0328 (Available 24/7)	Limited (walk-in available at select locations)	Same-day appointments possible; check online or call
Urgent Care	EasySchedule Save My Spot (holds your place in line for walk-in) MyChart portal	1.800.444.0328 (Available 24/7)	Yes, walk-in accepted	Yes, same-day available with Save My Spot

Visiting Hours

Department	Visitation Hours	Walk-In Visits	Phone Scheduling	Online Visitation Options	Same-Day Visits	Special Notes
Cancer Institutes	General hours per hospital policy	Allowed	1-833-Mybaptist (Patient Experience & Security)	Not specified	Allowed	Adult companions may attend; masks optional except for isolated or immunocompromised patients
Critical Care Units	8 a.m. - 8 p.m.	Allowed with symptom screening	1-833-Mybaptist (for questions)	Not specified	Allowed	2 visitors at a time
Emergency Department	24/7 access via Emergency Entrance	Allowed (screening at entrance)	1-833-Mybaptist (for questions)	Not specified	Allowed	2 visitors in waiting area (as space allows), 1 in back/hallway
Labor & Delivery	24/7	Allowed	1-833-Mybaptist (for questions)	Not specified	Allowed	2 visitors at a time
Mother Baby (1 West)	General hours per hospital policy	Allowed	1-833-Mybaptist (for questions)	Not specified	Allowed	2 visitors at a time
NICU	24/7	Allowed	1-833-Mybaptist (for questions)	Not specified	Allowed	2 visitors at a time
OB ED	24/7	Allowed	1-833-Mybaptist (for questions)	Not specified	Allowed	1 visitor at all times
Surgery / Pre-op	General hours per hospital policy	Allowed	1-833-Mybaptist (for questions)	Not specified	Allowed	1 visitor per elective surgery patient in pre-procedure; 2 in waiting areas
General Inpatient	8 a.m. - 7 p.m.	Allowed	1-833-Mybaptist (for questions)	Not specified	Allowed	Walk-ins and same-day allowed as space permits; overnight stays limited to 1 visitor

Important Doctors

Baptist Medical Center Jacksonville Information

Management and Leadership Team

Department	Name	Title	Areas of Expertise / Role
Administration	Nicole Thomas, MHA, FACHE	Hospital President, Baptist Medical Center Jacksonville	Leads overall hospital operations, patient care quality, strategic development, and community engagement
System Leadership	Michael A. Mayo, DHA, FACHE	President and Chief Executive Officer, Baptist Health	Oversees Baptist Health system (including Baptist Medical Center Jacksonville); 32+ years in health executive leadership, strategic oversight, and system integration
Nursing	Christine "Chris" Smith, DNP, MSN, RN, NE-BC	Vice President, Patient Care Services and Nurse Executive	Directs nursing and patient care, clinical operations, nursing excellence, and quality improvement
Finance	Not specified	Vice President, Operational Finance	Financial planning, budgeting, and operational fiscal oversight
Medical Affairs	Not specified	Vice President, Medical Affairs	Clinical leadership, physician relations, quality of care, and credentialing
Human Resources	Not specified	Director, Human Resources	HR strategy, talent acquisition, workforce management (shared with Wolfson Children’s Hospital)

Average Salary

Department	Service/Procedure	Average Fee Range (USD)	Pricing Variation	Financial Assistance / Insurance / Payment Plans
Cardiology	Consultation	$200 - $500	Complexity of case, specialist seniority	Financial assistance available for uninsured; discounts for prompt pay; payment plans upon request; insurance-negotiated rates apply; Medicare/Medicaid rates differ
Cardiology	Echocardiogram	$800 - $2,500	Routine vs. advanced image protocol
Cardiology	Cardiac Catheterization	$6,000 - $15,000	Procedure extent, device use, hospital stay
Neurology	Consultation	$250 - $600	Subspecialty involvement
Neurology	EEG	$650 - $1,500	Routine vs. continuous monitoring
Neurology	Stroke Treatment (Hospital Stay)	$10,000 - $35,000	Severity, ICU vs. general unit, duration
Oncology	Consultation	$250 - $700	Treatment plan complexity
Oncology	Chemotherapy Session	$2,000 - $9,000	Drug type, regimen length, infusion vs. oral
Oncology	Radiation Therapy	$8,000 - $18,000	Number of sessions, technology used
Orthopedics	Consultation	$180 - $450	New vs. established patient, subspecialty
Orthopedics	Knee Replacement (Inpatient)	$25,000 - $55,000	Prosthesis type, hospital stay/type, rehab needed
Orthopedics	Fracture Repair (Outpatient)	$5,000 - $11,000	Surgical complexity, anesthesia required
Outpatient Services	Primary Care Visit	$125 - $375	Length of visit, additional labs
Outpatient Services	X-ray	$175 - $500	Number of images, body area
Outpatient Services	Lab Blood Panel	$80 - $350	Scope of tests, stat processing
Outpatient Services	COVID-19 Test	$53.91 (cash rate)	N/A

Support Programs for Patients

Department / Program	Description	Eligibility / Criteria	Contact / Notes
Financial Assistance Program	Provides full or partial assistance for hospital bills based on income level.	Household income up to 300% of the federal poverty level for full assistance; partial assistance available above this threshold.	Available at Baptist Medical Center Jacksonville
Charitable Care	Free care for individuals and families with low household income.	Up to three times (300%) the federal poverty level; discounted care up to 322% of poverty level.	Apply through hospital financial services
Medical Debt Forgiveness (Charity Care)	Assistance with medical bill forgiveness and discounted care.	Households under 204% of the federal poverty level qualify for free care; under 322% qualify for discounts.	Assistance available through organizations such as Dollar For
Volunteers in Medicine Jacksonville	Primary care, specialty care, mental health counseling, preventive health, laboratory services, vital screenings, and medications at no cost.	Working, uninsured individuals in Northeast Florida	Partner organization; referral and transportation support available
Advance Care Planning & Palliative Care	Assistance with advance care directives and supportive care for serious illness.	Patients with chronic or severe illness and families needing support	Available through Baptist Health´s patient resources
Social Support Options	Collaboration with community agencies for advanced health needs, social services, and transportation.	Patients referred by hospital staff or partner organizations	Available via care coordination team
In-home Care Services	Referrals for home health services and continued care post-discharge.	Patients requiring long-term care at home	Coordinated during hospital discharge planning
Day Care / Adult Day Centers	Referrals to local adult day care options for supervision and care during the day.	Low-income, elderly, or disabled adults needing daytime supervision	Coordinated by hospital social work or case management

Payment Plans

Payment Plan Option	Installment Length	Interest / Fees	Minimum Payment	Eligible Procedures	Features
Standard Payment Plan	Up to 24 months	0% interest, no fees	$50/month	Most hospital treatments and procedures	- No application/membership/annual fees - Flexible selection of payment day - No penalty for early payoff - Recurring payments via bank account or credit card - Possible down payment at agreement signing
Short-term Interest-Free Plan	Up to 12 months	0% interest	Varies	All procedures	- Can be set up before care, based on estimated costs - No interest for 12 months
Flexible Payment Arrangements	Flexible, determined by agreement	0% interest for standard plans	Varies	All hospital services	- Partial payments online or by phone - Customizable to patient need - View and manage payments through online portal
Financial Assistance & Discount Programs	As determined by program guidelines	Varies (often 0%)	Based on eligibility	All hospital services	- Assistance for qualified patients - Help applying for government aid - Payment plan referrals

Cost Consulting

Department	Financial Counseling Services	Guidance on Treatment Costs	Financial Support Options	Contact
Financial Counseling	Dedicated financial counselors available to discuss bills, answer questions, and arrange financial evaluations	Patients can receive estimates for out-of-pocket expenses before care begins; encouraged to be proactive about finances	Assistance with insurance claims, payment plans, charity care, and discounts based on income and family size	1.844.632.2278 (Ask for Financial Evaluation); Customer Service: 904.459.2844
Patient Pricing	Patient financial representatives provide personalized price information before scheduling a service	Central Pricing Office gives non-emergent patients price estimates before scheduling care	Discounted self-pay prices for uninsured patients; financial assistance information shared at time of scheduling	Central Pricing Office; Initiated during scheduling
Charity Care	Guidance applying for charity care programs, including free or discounted care based on income	Eligibility and cost information available prior to treatment; assistance with application process	Charity care for families under income thresholds; bill forgiveness and discounted care based on federal poverty level	Through Patient Advocates or external organizations (e.g., Dollar For)
Billing & Insurance	Support with insurance verification, billing questions, and payment options	Insurance coverage and patient responsibility explained before scheduled services	One simplified bill, online bill access, payment plans, and customer service support	Customer Service: 904.459.2844; Online via My Baptist Chart

Hospital for patients with disabilities or special needs

Department A-Z	Physical Accessibility	Assistive Devices	Communication Aids	Priority Services	Staff Training for Inclusive Care
All Departments	Wheelchair-accessible entrances, restrooms, elevators, and parking Barrier-free routes throughout facility	Availability of wheelchairs on-site Accessible medical equipment	Websites and apps compatible with assistive technologies (screen readers, etc.) Support for people with visual, hearing, or other disabilities	Prioritized access and accommodations for individuals with disabilities as required by ADA 24/7 tele-stroke network for rapid assessment and care	Ongoing training and adherence to ADA, Section 504, and related regulations to ensure equitable and accessible care for patients with disabilities

Digital Health Services

Department	Digital Health Service	Description	Support for Patient Care / Accessibility / Monitoring
Virtual Primary & Specialty Care	See My Baptist Doctor	Virtual appointments with Baptist Health primary care doctors and specialists via secure video on phone, tablet, or computer.	Enhances access by allowing patients to connect with providers from home; supports routine care and subspecialty consultations; reduces need for in-person visits.
Urgent Care	On-Demand Care 24/7	Immediate virtual access to board-certified doctors any time, for urgent but non-emergency needs—same trusted ER physicians as in-person.	Expands access to care any time, decreases ER burden, offers quick triage, and supports continuity with Baptist Health providers.
Patient Portal	My Baptist Chart	Secure online platform for managing health records, messaging providers, refilling prescriptions, scheduling appointments, and accessing test results.	Empowers patients with self-service tools; improves communication; facilitates follow-up and ongoing care; streamlines access to care information and history.
Remote Patient Monitoring	Connected Health Tools	Integration of digital devices for tracking vitals and specific health metrics for chronic condition management, directly into patient records and provider dashboards.	Enables clinicians to continuously monitor patients remotely; early intervention for health changes; enhances safety for chronic disease and post-discharge follow-up.
Care Coordination	Digital Bridge & Collaboration Platforms	Systems that connect Baptist Health with external providers, payers, and care teams for seamless transition and ongoing patient care.	Reduces readmission paperwork; streamlines transfers; improves patient and family experience during care transitions; ensures continuity.
Clinical Documentation	Electronic Medical Records (EMR)	Completely paperless, systemwide EMR integrates all clinical, lab, pharmacy, and radiology records for Baptist Medical Center and affiliated practices.	Ensures up-to-date data for every patient encounter; supports real-time access for care teams; enhances safety, quality, and coordination of care.

Collaborations / Educational Programs

Department	Program Name	Description	Rotations/Training	Additional Components
All Departments	Medical Student Elective Rotations	Elective (MS4) rotations for students from LCME and COCA-accredited medical schools.	4th year (MS4) elective clinical rotations; 3rd year (MS3) clerkships offered only to partner school students.	Preceptor approval required; credentialing; IT and badge access provided after approval.
All Departments	Nurse Assistant Training Program	15-week program preparing students for CNA exam and acute care settings.	Clinical rotations in acute patient care and various hospital settings; hands-on patient care experience.	Small class sizes, individualized instruction, CNA preceptor mentorship, licensing through Florida Board of Nursing.
All Departments	Continuing Medical Education (CME)	Accredited CME for physicians and healthcare professionals.	In-person, virtual, and recorded CME sessions.	Professional growth seminars and resources.
All Departments	Student & Visitor Clinical Rotations	Academic-credit clinical and administrative rotations for students from various programs.	Clinical hands-on experience across multiple departments and specialties.	Observation and shadowing available for students; program coordination with educational institutions.

Collaborative Research Projects

Department	Collaborative Research Projects	Details on Clinical Trials / New Treatments / Devices	Impact on Healthcare Professionals´ Advancement
Cardiology	Cardiovascular clinical trials led by Baptist Health Research Institute; focused on next-generation technology and minimally invasive treatments.	Multi-center trials on heart disease treatments; development of advanced endovascular devices and cardiovascular therapies.	Access to leading trials and innovation for cardiologists; ongoing education in new interventions and technology.
Endovascular	Collaborative studies on endovascular techniques and device development.	Clinical trials on minimally invasive vascular procedures and device safety/effectiveness.	Advancement in knowledge of emerging endovascular methods and device usage for interventionists.
Neurology	Trials in stroke intervention and neurological disease therapies.	Research on neuroendovascular and stroke treatments; device and medication trials for neurological disorders.	Provides neurologists with up-to-date protocols and participation in breakthrough studies.
Oncology	Baptist MD Anderson Cancer Center partnership for cancer research and clinical trials.	Dozens of active cancer trials, including: Spiration IBV Valve System for lung cancer Inflammatory Breast Cancer Registry GLORIOSA study: ovarian/fallopian tube/peritoneal cancers ELEMENT-MDS: treatments for myelodysplastic syndromes Access to new medications, immunotherapies, precision radiation therapies, and advanced multidisciplinary care.	Enables oncologists´ participation in global and national research; training on latest cancer therapies and investigational protocols.
Research Institute (Allied Health)	Baptist Health Research Institute coordinates multidisciplinary trials and collaborations.	Studies on next-generation healthcare technologies, improved therapy protocols, and quality-of-life advancements.	Fosters a research-oriented environment, offering training, mentorship, and cross-specialty skill development.

Professional Development Programs

Department	Affiliated Professional Organization(s)	Professional Development Program(s)
Cardiology	American Heart Association, Heart Rhythm Center	Advanced cardiac training, arrhythmia management workshops, multidisciplinary continuing education
Cancer Care	MD Anderson Cancer Center (clinically integrated partnership)	Oncology fellowship programs, multidisciplinary care conferences, evidence-based cancer treatment courses, clinical integration workshops
General Medicine	Coastal Community Health (affiliation with Southeast Georgia Health System)	Regional collaborative initiatives, quality improvement seminars, inter-system physician networking, best-practice exchange programs

Certification and Accreditation Programs

Department	Certification / Accreditation	Accreditation Body
Cardiology	Accredited Chest Pain Center	American College of Cardiology
Neurology / Stroke	Comprehensive Stroke Center	The Joint Commission
Emergency Medicine	Board Certification in Emergency Medicine	American Board of Physician Specialties
Integrative Medicine	Board Certification in Integrative Medicine	American Board of Physician Specialties
Nursing	Magnet Designation	American Nurses Credentialing Center
General Hospital	Accreditation	The Joint Commission

Internship and Observation Programs

Department	Internship/Observation Opportunity	Eligibility	Details
Behavioral Health	Behavioral Health Intern	Medical, Nursing, Allied Health Students	Full-time internship opportunity in Behavioral Health
Cardiology	Medical Assistant Internship	Medical, Allied Health Students	Medical Assistant in Baptist Heart Specialist, Day Shift, Sleep Center
Family Medicine	Family Medicine Physician Graduate Program	Medical Graduates/Residents	Practice opportunity in Primary Care, Mandarin South
Hospitalist	Hospitalist Internship/Residency	Medical Graduates/Residents	7 on/7 off schedule, Award-winning hospital
Internal Medicine	Internal Medicine Residency/Nocturnist Program	Medical Graduates/Residents	Nocturnist and Residency positions at Baptist Medical Center
Interventional Pulmonology	Fellowship Training Program	Medical Fellows	Fellowship in Interventional Pulmonology at Baptist MD Anderson Cancer Center
Risk Management	Risk Manager Internship	Allied Health/Administration Students	Internship in Risk Management Department, Baptist Medical Center Downtown

Hospital Academic Awards and Achievements

Department	Award	Year	Description
Baptist Medical Center Jacksonville	NRC Consumer Loyalty Award	2023, 2024	Recognized among the top 100 healthcare organizations in the U.S. for exceptional patient-centered care and consumer loyalty.
Baptist Medical Center Jacksonville	Pinnacle of Excellence Award	N/A	Awarded for maintaining the highest performance in patient experience for three consecutive years.
Baptist MD Anderson Cancer Center	The Joint Commission National Quality Approval	N/A	Recognizes commitment to quality and patient safety in healthcare organizations.
Baptist MD Anderson Cancer Center	Commission on Cancer Accreditation	N/A	National recognition for comprehensive quality cancer care.
Baptist MD Anderson Cancer Center	National Accreditation Program for Breast Centers	N/A	Accreditation for excellence in the care of patients with breast disease.
Baptist/Wolfson Children´s Emergency Town Center	Guardian of Excellence Award® in Patient Experience	2024	National recognition for outstanding patient experience in emergency care.

Hospital Specialization and Expertise Opportunit

Department	Specialty Training / Residency Program	Affiliated Medical Schools
General Medicine	Medical Residency Opportunities (through institutional partnerships and medical school affiliations)	University of Florida College of Medicine Mayo Clinic Alix School of Medicine Kansas City University College of Osteopathic Medicine Lincoln Memorial University DeBusk College of Osteopathic Medicine
Nurse Residency	Nurse Residency Program (spring, summer, fall cohorts)	—
Pharmacy	Pharmacy Residency: PGY2 Oncology Pharmacy	—

Hospital Residency and Assistantship Programs

Department	Program Type	Details
Cardiology	Residency/Training	Available through hospital rotations and specialized care units
General Medicine	Residency	Medical school affiliations for residency training
Nursing	Nurse Residency	One-year nurse residency program for new graduates, with three cohorts per year
Oncology Pharmacy	PGY2 Pharmacy Residency	12-month advanced training in oncology pharmacy (Baptist MD Anderson Cancer Center)
Pediatrics	Residency/Training	Pediatric ICU and dedicated pediatric care units offer specialty training
Physical Rehabilitation	Specialty Training	Training opportunities in physical rehabilitation care
Trauma	Specialty Training	Trauma center with specialty and acute care training

What are the activities of the hospital for patients without insurance?

Department / Service	Service or Support Option	Description	Eligibility / Application	Contact / Guidance
Financial Assistance	Charity/Financial Assistance Program	Provides partial or full financial aid based on Federal Poverty Guidelines for uninsured patients; covers hospital and outpatient facility services.	Uninsured or patients not covered for emergency or medically necessary care; apply based on financial need (up to 400% FPL).	Apply online or at hospital billing offices; documentation of income required.
Billing	Payment Plans	Interest-free payment plans available for up to two years for discounted account balances.	Available to all uninsured/self-pay patients with discounted balances.	Request during billing process or contact financial services.
Pricing/Discounts	Uninsured/Self-Pay Discounts	Automatic minimum discount on eligible hospital charges; discount rates recalculated annually.	All uninsured/self-pay patients; some exclusions may apply.	Automatically applied to eligible accounts.
Emergency Department	Emergency Care Guarantee	Emergency medical care provided regardless of insurance or ability to pay.	All patients; no application required.	Present at Emergency Department for care.
Patient Resources	Alternative Insurance Guidance	Guidance provided to explore Medicaid, ACA Marketplace, or other insurance programs.	Uninsured or underinsured patients seeking health coverage options.	Ask case management or financial counselors for assistance with insurance navigation.
Billing	Itemized Statements & Price Estimates	Transparent pricing and itemized billing statements available upon request.	All patients.	Request via billing office or online patient portal.

Hospital Research Collaborations

Department	Partner Institution / Lab	Type of Collaboration	Affiliated Universities / Research Centers
Cardiology	Baptist Health Research Institute (BHRI)	Clinical research and trials in cardiovascular medicine	Baptist Health Research Institute
Endovascular	Baptist Health Research Institute (BHRI)	Clinical research and trials in endovascular therapies	Baptist Health Research Institute
Neurology	Baptist Health Research Institute (BHRI)	Clinical research and trials in neurology	Baptist Health Research Institute
Neuroendovascular / Stroke	Baptist Health Research Institute (BHRI)	Clinical research and trials in neuroendovascular and stroke interventions	Baptist Health Research Institute
Oncology (Cancer)	Baptist MD Anderson Cancer Center	Collaborative clinical trials, access to MD Anderson Cancer Network therapies, research and development in cancer care	MD Anderson Cancer Center
Pediatrics	Nemours Children’s Health, Jacksonville	Collaboration in pediatric healthcare delivery, IT innovation, joint clinical programs	Nemours Children’s Health, Jacksonville; Wolfson Children’s Hospital

Mentoring and Consultancy in Hospital Education

Department	Program Name	Target Participants	Mentorship Structure	Key Features
Baptist Health (A-Z)	Tipping the Scale	High school students, vulnerable neighborhoods	One-on-one mentoring, weekly sessions, summer job placement	Career and academic guidance, paid summer healthcare positions, structured mentor-mentee pairing
Baptist Health Chaplaincy	Spirituality Group Sessions	New staff, trainees, recent graduates	Group mentorship with chaplains	Spiritual support, group discussions, personal growth
Baptist Health (A-Z)	Leadership Mentorship	Emerging leaders, new professionals	Individual mentorship by senior staff	Leadership development, professional growth, structured guidance
Community Programs	Job Shadowing/Internship (as part of Tipping the Scale)	High school/college students	Short-term placement, on-site experience	Exposure to hospital departments, practical skills, supervised learning

Baptist Medical Center Jacksonville Nearest Places

Hotels

0.8 km

4.4

Hyatt Regency Jacksonville Riverfront

Riverside, outdoor pool, fitness center, restaurant, pet friendly

0.6 km

4.1

Homewood Suites by Hilton Jacksonville Downtown-Southbank

Suites, free breakfast, pool, kitchenettes, pet friendly

0.5 km

Hampton Inn Jacksonville-Downtown-I-95

Free breakfast, pool, fitness center, business center

0.4 km

3.9

Southbank Hotel Jacksonville Riverwalk

Riverside, outdoor pool, restaurant, event spaces

0.7 km

DoubleTree by Hilton Hotel Jacksonville Riverfront

River views, pool, gym, restaurant, business center

0.9 km

4.2

Marriott Jacksonville Downtown

Downtown location, pool, restaurant, event spaces

Florists and Gift Shops

Approx. 0.9 km

4.7

Spencer’s Florist Gifts and Arrangements

Same-day flower delivery, bouquets, floral arrangements, gift items

0 km (inside hospital)

4.5

Hospital Gift Shop (Baptist Medical Center)

Gifts, flowers, gourmet baskets, magazines, books, games, balloons

Approx. 0.7 km

4.6

The Flower Shop - Baptist Medical Center Jacksonville

Same-day flower delivery, fresh flowers, gourmet baskets, gifts

Approx. 0.8 km

4.8

Southern Grace Floral Market

Custom arrangements, same-day flower delivery, online ordering

Approx. 0.9 km

4.7

Spencer’s Designer Florist (Delivery Service)

Same-day delivery, floral arrangements, balloons, gifts

Approx. 0.9 km

4.4

Fresh Flower Market (Online Only)

Online flower and gift orders, direct hospital delivery

Food and Restaurant

0 km

4.2

Bridges Café

Deli, Salad Bar, Pizza, Italian, Grilled Options

0 km

4.1

Jazzman´s Café & Bakery

Coffee, Bakery, Light Meals

0 km

4.3

Starbucks (Baptist Medical Center)

Coffee, Snacks, Pastries

0 km

Top of the Tower Cafeteria

American, Grill, Buffet

0.1 km

4.4

Firehouse Subs (Howard Building)

Sandwiches, Subs, Fast Casual

0.8 km

4.3

Juliette´s Bistro

American, Contemporary, Brunch

Pharmacies

0.1 km

Walgreens Specialty Pharmacy

Prescription services, specialty medications, medication counseling, insurance processing

0 km

4.2

Baptist Medical Center Inpatient Pharmacy (Walgreens inside hospital)

Onsite prescription filling, discharge medication, patient counseling, accepts Medicare/Medicaid

0.9 km

4.1

CVS Pharmacy 3648

Prescription refills, immunizations, over-the-counter medication, Medicare/Medicaid accepted

1.0 km

4.3

St. Vincents Medical Center Inpatient Pharmacy

Inpatient pharmacy, medication dispensing for hospital patients, 24-hour service

0.95 km

The Apothecary At Memorial Outpatient Pharmacy

Outpatient prescription service, medication counseling, insurance assistance

0.8 km

4.2

River Point Behavioral Health Pharmacy

Behavioral health medication dispensing, specialty counseling, accepts insurance

Taxi and Transportation

0.6 km

4.5

zTrip Jacksonville

Taxi, ride-hailing via app, phone, on-street hail, scheduled rides

0.5 km

4.7

St Johns River Taxi

Water taxi, shuttle service for events and sightseeing

0.8 km

4.8

Jax Black Car Transportation

Luxury sedan, SUV, executive car service, airport transfers

0.9 km

4.6

E Z Airport Shuttle

Airport shuttle, private and group transportation

1.0 km

4.4

JAX Airport Shuttle

Shuttle, scheduled van service, airport and local destinations

0.7 km

4.3

A Cab Taxi Service

Standard taxi, local and long-distance

ATMs and Banks

0 km

3.9

Wells Fargo ATM - Baptist Health

24-hour ATM, cash withdrawals only

0.2 km

4.2

Alive Credit Union ATM - Baptist Health System

ATM available on main level, full-service credit union branch on 6th floor

0.7 km

4.1

MD Anderson ATM

ATM withdrawal and deposit

1.2 km

3.8

Wells Fargo ATM - Springfield MB

Bank branch, limited ATM services, drive-up available

1.5 km

4.3

Alive Credit Union ATM - St. Vincent´s Southside

Full-service ATM, credit union banking services

1 km

4.4

RADIFI Credit Union ATM

Walk-up ATM, drive-thru service, coin counting machine

Parking Lots

0.1 km

4.6

Blue P2 Parking - Baptist Medical Center

Complimentary parking, disability parking, EV charging station, onsite 24/7

0.08 km

4.5

Garage P3 - Baptist Medical Center

Complimentary parking, close to Emergency Center and Heart Hospital, disability parking

0.4 km

4.3

Garage P5 - Baptist Medical Center

Garage parking, close to hospital campus, disability parking

Shopping Malls

0.8 km

4.5

Riverside Market Square

Publix Super Market, UPS Store, local eateries, salons

0.9 km

4.7

San Marco Square

Boutique shops, San Marco Theatre, restaurants, cafes

0.6 km

4.3

Southbank Plaza

Wells Fargo, fitness center, restaurants, service shops

Stationery and Copying Services

0.4 km

4.8

Minuteman Press Downtown Jacksonville

Custom stationery printing, envelopes, business cards, full color and B&W printing, wide format, bindery, design, marketing products, signs, banners, apparel, mailing services

0.9 km

4.6

Impressions of San Marco

Wedding invitations, stationery, calligraphy, printing, shipping, bridal consultations

0.7 km

4.9

Minuteman Press San Marco

Stationery printing, business cards, letterhead, foil stamping, embossing, design services

Car Rental

0.8 km

4.2

Enterprise Rent-A-Car

Multiple vehicle types, airport pickup available

0.9 km

3.9

Budget Car Rental

AARP discounts, fastbreak service

0.7 km

Hertz

Corporate discounts, online reservations

Patient Experiences

✅ Summary of Positive Reviews

The reviews highlight Baptist Medical Center Jacksonville´s excellent facilities and caring staff. Patients appreciate the beautiful views and accommodating policies, such as allowing emotional support animals. The location offers convenient parking, and staff members, including nurses and technicians, are frequently praised for their professionalism and kindness. Patients also commend the hospital for providing effective treatments and comfortable environments, contributing to a positive overall experience.

❌ Summary of Negative Reviews

Issues with parking, particularly for patients with mobility challenges, are a significant concern. At the Pavilion, the lack of enforcement of parking rules and removal of valet services has led to inconvenience, as users report blocked ramps and traffic congestion, making it difficult to manage wheelchair access.

Working Hours

Emergency Department

24/7

Outpatient Services

Monday - Thursday: 7:30 AM – 5:00 PM, Friday: 7:30 AM – 4:00 PM

Diagnostic Testing

24/7

Laboratory Services

24/7

Department Phones

Department	Phone
Emergency Department	(904) 202-2000
Heart Hospital / Cardiology	(904) 202-2000
Main Hospital	(904) 202-2000
Laboratory	(904) 202-2000
Stroke & Cerebrovascular Center	(904) 202-2000

Language and Translation Services

English
Spanish
French Creole
Vietnamese
Thai
Arabic
Over 200 languages (interpretation services available)

Baptist Medical Center Jacksonville

NPI Number : 1710326947

800 Prudential Dr, Jacksonville, FL 32207

+1 (904) 202-2000

www.baptistjax.com

Departments

Heart Rhythm Center

Thoracic/Esophagus Clinic

Urology Clinic

Breast Clinic

General Surgical Oncology

Gynecologic Oncology

Infusion Clinic

Radiation Oncology

Appointment Information

Visiting Hours

Important Doctors

Dr. Abiedu Charles Abaaba

Dr. Leticia Rosario Abrea, MD

Dr. Cameron David Adkisson, MD

Dr. Ashraf Ali O Affan, MD

Dr. Sohrab Afshari, MD

Dr. Michael Lawrence Albus, MD

Dr. Jeffry Domenic Altomare, MD

Dr. Sarah Campbell Austin, MD

Baptist Medical Center Jacksonville Information

Management and Leadership Team

Average Salary

Support Programs for Patients

Payment Plans

Cost Consulting

Hospital for patients with disabilities or special needs

Digital Health Services

Collaborations / Educational Programs

Collaborative Research Projects

Professional Development Programs

Certification and Accreditation Programs

Internship and Observation Programs

Hospital Academic Awards and Achievements

Hospital Specialization and Expertise Opportunit

Hospital Residency and Assistantship Programs

What are the activities of the hospital for patients without insurance?

Hospital Research Collaborations

Mentoring and Consultancy in Hospital Education

Baptist Medical Center Jacksonville Nearest Places

Hotels

Hyatt Regency Jacksonville Riverfront

Homewood Suites by Hilton Jacksonville Downtown-Southbank

Hampton Inn Jacksonville-Downtown-I-95

Southbank Hotel Jacksonville Riverwalk

DoubleTree by Hilton Hotel Jacksonville Riverfront

Marriott Jacksonville Downtown

Florists and Gift Shops

Spencer’s Florist Gifts and Arrangements

Hospital Gift Shop (Baptist Medical Center)

The Flower Shop - Baptist Medical Center Jacksonville

Southern Grace Floral Market

Spencer’s Designer Florist (Delivery Service)

Fresh Flower Market (Online Only)

Food and Restaurant

Bridges Café

Jazzman´s Café & Bakery

Starbucks (Baptist Medical Center)

Top of the Tower Cafeteria

Firehouse Subs (Howard Building)

Juliette´s Bistro

Pharmacies

Walgreens Specialty Pharmacy

Baptist Medical Center Inpatient Pharmacy (Walgreens inside hospital)

CVS Pharmacy 3648

St. Vincents Medical Center Inpatient Pharmacy

The Apothecary At Memorial Outpatient Pharmacy

River Point Behavioral Health Pharmacy

Taxi and Transportation

zTrip Jacksonville

St Johns River Taxi

Jax Black Car Transportation

E Z Airport Shuttle

JAX Airport Shuttle

A Cab Taxi Service