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Bayhealth Emergency Center, Smyrna

2.8 (109)

Bayhealth Emergency Center, Smyrna, located at 401 N Carter Rd, opened in December 2012 as a fully staffed emergency room with a 7-bed capacity, operating 24/7. While major awards are not specified in available sources, it is known for its focus on emergency medicine as a primary specialty.

NPI Number : 1508268178

401 N Carter Rd, Smyrna, DE 19977

+1 (302) 514-3350

www.bayhealth.org

Get Directions

Departments

Emergency Medicine

Primary Care

Laboratory Services

Imaging (X-ray, CT Scan, MRI, Ultrasound, Mammography, Bone Densitometry)

Appointment Information

Department	Online Appointment	Phone Scheduling	Walk-in Availability	Same-day Appointment Options
Emergency	Not required; open 24/7 for emergencies. Virtual urgent care available online, providing access to board-certified doctors from your smartphone, tablet, or computer at any time.	Not required for emergencies. For virtual urgent care, scheduling can be completed online.	Walk-ins accepted 24/7 for all emergency needs.	Emergency department provides immediate, same-day care without appointment. Virtual urgent care offers same-day virtual appointments within minutes.

Visiting Hours

Department	Visitation Process	Online Patient Visitation	Schedule by Phone	Walk-In Patient Visits	Same-Day Patient Visits
Emergency	All patients may have up to two visitors in the patient care area with 24/7 access. Pediatric patients may have both parents or a designated care partner with 24/7 access. Visitors must check out at the front desk before leaving. Exceptions to number, age, and hours may apply with leadership approval in special circumstances.	Virtual urgent care is available for remote access to board-certified doctors on any device 24/7.	Not specified for scheduling in-person emergency visits by phone; virtual urgent care can be accessed online.	Walk-in emergency care is available 24 hours a day, seven days a week.	Same-day patient visitation is available 24/7 for emergency department patients.

Important Doctors

Bayhealth Emergency Center, Smyrna Information

Management and Leadership Team

Department	Name	Title
Ambulatory Medicine (Integrated)	Joseph M. Parise, DO	Chair (2023-2025)
Ambulatory Medicine (Integrated)	Lisa R. Reid, MD	Assistant Chair
Anesthesia (Integrated)	Michael C. Thorogood, MD	Chair
Emergency Services	Steven Chapman	Senior Director of Emergency Services and Observation Medicine
Executive	Gary M. Siegelman, MD	Chief Medical Officer and Sr. VP
Executive	John J. Fink, MD	Vice President for Quality and Medical Staff
Medical Executive Committee (Kent)	Cem H. Soykan, MD	President
Medical Executive Committee (Kent)	Michael C. Thorogood, MD	Vice President
Medical Executive Committee (Kent)	Samer Alhindi, MD	Secretary/Treasurer
Medical Executive Committee (Kent)	Thomas P. Barnett, MD	Immediate Past President
Medical Executive Committee (Sussex)	Melisa M. Edler, MD	President
Medical Executive Committee (Sussex)	Jesal K. Parikh, MD	Vice President
Medical Executive Committee (Sussex)	Charles N. Frasso, DO	Secretary/Treasurer
Medical Executive Committee (Sussex)	Neal A. Brickhouse, MD	Immediate Past President
Medical Staff Services	Michele R. Campbell, CPCS	Manager, Medical Staff Services
Medical Staff Services	Stacy L. Morgan	Credentialing Specialist
Medical Staff Services	Michelle Neubauer	Medical Staff Assistant
Super MEC	Thomas Barnett, MD	President
Super MEC	Neal Brickhouse, MD	Assistant President
Trauma Surgery	John Mitchell, MD	Director of Trauma Surgery

Average Salary

Department	Common Procedures/Consultations	Average Fees (USD)	Price Variations	Financial Assistance/Insurance Options
Cardiology	EKG, Cardiac consultation, Stress test, Echocardiogram	EKG: $200–$350 Consultation: $300–$450 Stress test: $500–$950 Echocardiogram: $800–$1,200	Prices vary by test type, specialist requirement, and inpatient vs. outpatient setting. Advanced imaging, complex diagnostics, and interventional procedures are higher.	Financial assistance program available; Payment plans offered; Most major insurance accepted
Neurology	Consultation, EEG, EMG/Nerve conduction studies, MRI brain	Consultation: $350–$500 EEG: $600–$950 EMG: $850–$1,200 MRI: $1,500–$3,000	Fees increase with test complexity and specialist time. MRI and advanced diagnostics are higher cost. Extended review and interpretation billed separately.	Financial assistance program available; Payment plans offered; Most major insurance accepted
Oncology	Consultation, Chemotherapy session, Imaging, Biopsy	Consultation: $350–$700 Chemotherapy: $2,000–$6,000 (per cycle) Imaging: $800–$2,500 Biopsy: $1,500–$3,500	Fees vary by cancer type, medication protocol, and involvement of multiple specialists. Advanced therapies and surgical interventions are higher.	Financial assistance program available; Payment plans offered; Most major insurance accepted
Orthopedics	Consultation, X-ray, Fracture care, Joint injection	Consultation: $250–$450 X-ray: $250–$400 Fracture care: $800–$1,600 Joint injection: $450–$950	Costs higher for surgical procedures or extended care. Specialist surgeon involvement increases fees. Imaging/tests billed separately.	Financial assistance program available; Payment plans offered; Most major insurance accepted
Outpatient Services	Urgent care visit, Lab work, Basic imaging, IV therapy	Urgent care: $200–$350 Lab panel: $80–$200 Basic imaging: $300–$700 IV therapy: $450–$800	Fees vary by number/type of tests, specialist consults, and extended observation. Complexity with additional diagnostics increases cost.	Financial assistance program available; Payment plans offered; Most major insurance accepted

Support Programs for Patients

Department/Program	Description	Eligibility/Access
Financial Assistance Program	Provides a 100% discount (full coverage) for those with incomes at or below 300% of the current Federal Poverty Levels	Application required; for uninsured/underinsured, must meet income criteria
Billing Support	Assistance with billing questions and help applying for financial aid	Available by phone or in person at Billing Department, 522 S. State Street
Medicaid & State Aid (via Smyrna State Service Center)	Enrollment assistance for Medicaid, General Assistance, Temporary Assistance for Needy Families (TANF), Food Assistance	In-person at Smyrna State Service Center; income and residency requirements apply
Emergency Medical Care	24-hour emergency care including obstetrical, stroke, and cardiac emergencies	Open to all, regardless of ability to pay
Palliative Care Services	Comfort care and symptom management for long-term or terminal illnesses (available through Bayhealth system)	By referral; inquire through Bayhealth social work or care coordination
Social Work & Care Coordination	Assistance with discharge planning, access to community resources, and referrals to in-home care or support services	Available to hospital patients, consult with nursing staff for access
In-Home Care Services (via referral)	Home health nursing, therapy, and support services arranged after emergency/acute care events	Referral from Bayhealth care team; insurance/Medicaid/financial aid eligibility required
Day Care Centers/Adult Day Services	Information and referral to local adult day care and support centers (provided by state or community agencies)	Referral and eligibility screening through hospital social services or State Service Center

Payment Plans

Payment Option	Description	Terms / Conditions	Department A-Z	Sort by
Interest-Free Payment Plans	Installment payment plans with no interest charges.	Available to qualified customers. Must be arranged with Billing Support. Contact required to establish plan. Default may lead to outsourcing or collections.	Billing	Interest-Free
Flexible Installment Options	Customizable payment schedules for high-cost procedures.	Agreement with Billing Support is required. May be set up via MyChart online portal or with security code from billing statement.	Billing, Patient Services	Installments
Financial Counseling	Personalized assistance to explore payment plan options and financial aid eligibility.	Available to all patients. Contact Billing Support for assessment.	Financial Assistance	Counseling
Payment in Full	Immediate full payment of hospital charges.	Accepted via cash, check, money order, debit/credit card (Visa, MasterCard, Discover) or online through MyChart.	Billing	Full Payment
Financial Assistance Program	100% discount for eligible patients based on income.	For patients with income at or below 300% of Federal Poverty Level. Requires application and documentation.	Financial Assistance	Financial Aid
Third-Party Payment Plan Outsourcing	Payment plans managed by an external company if unable to meet minimum payment.	Outsourced at Bayhealth’s discretion. Terms vary by third-party provider.	Billing	External Management

Cost Consulting

Department	Financial Counseling Services	Guidance on Treatment Costs	Financial Support Options Before Care	Contact Information	Hours
Billing Support	Financial Counselors available for appointments Walk-ins welcome Assistance with insurance, Explanation of Benefits, and hospital bills	Guidance provided on payment options Information on payment plans and billing	Financial Assistance Program available Application support for financial aid	Phone: 877-744-7081	Monday–Friday, 8:30 a.m.–4:00 p.m.
Patient Services	Downloadable Patient Billing and Financial Services brochure	Access to billing support and financial counseling to discuss anticipated costs	Explanation of payment schedule options and eligibility assessment for financial assistance	Visit billing office in-person or call above number	Monday–Friday, 8:30 a.m.–4:00 p.m.

Hospital for patients with disabilities or special needs

Accommodation	Details	Department / Service
Physical Accessibility	Facility equipped with accessible entrances and pathways; ADA-compliant restrooms; wheelchair-accessible parking and drop-off zones	All departments
Assistive Devices	Wheelchairs available upon request; assistance with mobility for patients with limited movement	All departments
Communication Aids	Availability of translation services; aids for patients with hearing or speech impairments; use of interpretation phone or video systems	Emergency, patient registration, discharge
Priority Services	Expedited registration and discharge for patients with special needs; assistance with transportation as needed	Emergency, patient services
Staff Training	Staff trained in ADA-compliance, inclusive care, and appropriate communication with patients who have disabilities or special needs	All clinical and support staff

Digital Health Services

Department	Digital Health Service	Description	Support for Patient Care	Accessibility Features	Continuous Monitoring/Follow-up
Emergency	Electronic Patient Records	Real-time access to medical histories and treatment data for emergency care teams	Ensures accurate, timely diagnosis and care coordination	Accessible in all emergency care settings 24/7	Facilitates ongoing access to patient data for follow-up care
Virtual Urgent Care	Bayhealth@Home Telemedicine	Board-certified doctors available via mobile app, tablet, or computer; on-demand virtual consults	Immediate medical advice, diagnoses, and prescriptions without in-person visits	Available anytime, anywhere with internet; supports patients unable to travel	Supports remote follow-up and ongoing care discussions
Outpatient Services	Patient Portal	Secure online platform for appointment scheduling, results, messaging providers	Empowers patients to manage health records and communicate with clinicians	Accessible from any device; multilingual support options	Allows review of test results, medication lists, and provider feedback
Remote Monitoring	Telehealth-enabled devices	Integration with platforms for home monitoring of vitals and symptoms (for eligible conditions)	Early detection of complications; proactive care management	Supports patients in remote/rural areas or with mobility challenges	Continuous data flow to care teams for timely intervention
Diagnostics	Online Access to Imaging & Lab Reports	Patients can view test results and share with other providers via portal	Quicker access to critical medical information	24/7 portal and mobile access; notification features	Ongoing review and comparison for long-term conditions

Collaborations / Educational Programs

Department	Rotation/Program	Description
Anesthesia	Anesthesia Rotation	Clinical rotation in anesthesia including surgical and perioperative care
Cardiology	Cardiology Subspecialty Rotation	Hands-on experience managing cardiac conditions in inpatient and outpatient settings
Critical Care	Critical Care Subspecialty Rotation	Practical exposure to intensive care and management of critically ill patients
Diagnostic Imaging/Radiology	Radiology Rotation	Training in diagnostic imaging modalities and image interpretation
Emergency Medicine	Emergency Medicine Rotation / Residency	24/7 supervised training in emergency care, critical care, and pre-hospital medicine
Family Medicine	Family Medicine Clerkship	Comprehensive patient care in ambulatory and inpatient settings
Gastroenterology	Gastroenterology Subspecialty Rotation	Training in digestive system diseases and endoscopic procedures
Hematology/Oncology	Hematology/Oncology Subspecialty Rotation	Exposure to cancer care and blood disorders, including chemotherapy management
Infectious Disease	Infectious Disease Subspecialty Rotation	Diagnosis and management of infectious diseases in various patient populations
Internal Medicine	Internal Medicine Rotation	Inpatient and outpatient training in comprehensive adult medical care
Neurology	Neurology Subspecialty Rotation	Training in neurological disorders, examinations, and management
Neurosurgery	Neurosurgery Subspecialty Rotation	Exposure to surgical and non-surgical management of neurological conditions
Nutrition & Rehabilitative Medicine	Nutrition & Rehabilitation Rotation	Hands-on experience in dietary management and physical rehabilitation
Obstetrics/Gynecology	OB/GYN Rotation	Training in prenatal, natal, and gynecological care
Osteopathic Manipulative Medicine	OMM Rotation	Training in osteopathic principles and manipulative techniques
Pathology	Pathology Rotation	Practical exposure to laboratory diagnostics and disease mechanisms
Pediatrics	Pediatrics Rotation	Care of infants, children, and adolescents in varied clinical settings
Physical Medicine & Rehabilitation	PM&R Rotation	Training in rehabilitation of patients with physical impairments
Plastic Surgery	Plastic Surgery Subspecialty Rotation	Surgical and post-surgical care of reconstructive and cosmetic patients
Pulmonology	Pulmonology Subspecialty Rotation	Training in respiratory diseases and procedures
Psychiatry	Consultation-Liaison Psychiatry & Psychiatry Rotation	Inpatient and outpatient psychiatric care, including consult services
Sports Medicine	Sports Medicine Rotation	Diagnosis and treatment of sports-related injuries
Surgery	General Surgery Rotation	Preoperative, intraoperative, and postoperative care in general surgery
Surgery Subspecialties	Surgical Subspecialty Rotations (e.g., Vascular, Urology)	Focused surgical training in subspecialty areas such as cardiovascular and urological surgery
Practice Management & Leadership	Practice Management & Leadership Seminar (4th Year Only)	Seminar on healthcare management, operations, and leadership in medicine

Collaborative Research Projects

Department	Collaborative Research Project / Clinical Trial	Details	Impact on Healthcare Professionals´ Advancement
Cancer	Clinical Trials through Penn Cancer Network	Participants receive drugs, devices, or procedures as part of new or comparative treatments. Studies include new drugs added to established protocols and comparison of novel versus standard therapies.	Healthcare professionals engage in cutting-edge research, gain experience with advanced therapies, and are early adopters of innovative treatments, enhancing their clinical expertise.
Emergency Department	Care Coordination via Delaware Health Information Network (DHIN)	Active participation in DHIN enables real-time coordination of care, information sharing across Delaware, and improved emergency care access.	Providers develop skills in integrated health IT systems, data-driven care coordination, and multidisciplinary emergency response.

Professional Development Programs

I´ll provide a Bootstrap responsive table with Bayhealth Emergency Center´s affiliations and professional development programs without explanations as requested.

Department	Affiliation	Professional Development Programs
Academic Medical	Drexel University College of Medicine	Regional Medical Campus (est. 2024-2025 academic year)
Heart and Vascular	Penn Medicine	Specialized cardiac care collaboration
Cancer	Penn Medicine	Oncology specialization programs
Orthopaedics	Penn Medicine	Orthopedic care advancement initiatives
Graduate Medical Education	Internal GME Program	Physician training (launched 2021)

Certification and Accreditation Programs

Department	Certification / Program	Accreditation Body
Baby-Friendly	Baby-Friendly Status	Baby-Friendly USA, Inc.
Cardiac Care	Blue Distinction Center (Cardiac Care)	Highmark Blue Cross Blue Shield
Cardiology	HeartCARE Center National Distinction of Excellence	American College of Cardiology
Cardiology	Transcatheter Aortic Valve Replacement (TAVR) Center of Excellence	American College of Cardiology
Emergency	Gold Seal of Approval	The Joint Commission
Inpatient Rehabilitation	Accreditation for Inpatient Rehabilitation	Commission on Accreditation of Rehabilitation Facilities (CARF)
Maternity Care	Blue Distinction Center (Maternity Care)	Highmark Blue Cross Blue Shield
Metabolic and Bariatric Surgery	Comprehensive Accreditation in Metabolic and Bariatric Surgery and Quality Improvement Program	American College of Surgeons & American Society for Metabolic and Bariatric Surgery
Nursing	Practice Transition Accreditation Program (PTAP)	American Nurses Credentialing Center (ANCC)
Digital Health (Acute)	Digital Health Most Wired – Acute	College of Healthcare Information Management Executives (CHIME)
Digital Health (Ambulatory)	Digital Health Most Wired – Ambulatory	College of Healthcare Information Management Executives (CHIME)
Oncology	Commission on Cancer Accreditation	American College of Surgeons
Orthopedics	Blue Distinction Center (Knee and Hip Replacement)	Highmark Blue Cross Blue Shield
System-Wide	Magnet Recognition	Magnet Recognition Program

Internship and Observation Programs

Department	Internship/Observation Opportunity	Details	Location
All Areas	Internship (General)	Available for college students and recent grads; both clinical and non-clinical. Positions can be full-time or part-time.	Bayhealth Emergency Center, Smyrna
All Departments	Service Hour or Academic-Related Observation	Complete service hours or other academic requirements. Summer opportunities available. Application required.	Bayhealth Emergency Center, Smyrna
Allied Health, Nursing, Medical	Student Loan Repayment Program	Up to $30,000 loan repayment for recent and soon-to-be graduates in medical/allied health/nursing fields.	Bayhealth Emergency Center, Smyrna
Department Assigned	Internship (Departmental)	Experience the fundamentals of department operations. Assignment varies by department.	Bayhealth Emergency Center, Smyrna

Hospital Academic Awards and Achievements

Department	Award/Accreditation	Organization
Administration	Gold Seal of Approval	The Joint Commission
Cancer Services	Commission on Cancer Accreditation	American College of Surgeons
Nursing	Magnet Recognition	American Nurses Credentialing Center (ANCC)
Stroke Center	Advanced Certification Primary Stroke Center	The Joint Commission
Oncology	National Accreditation Program for Rectal Cancer (NAPRC)	American College of Surgeons (ACS)
Imaging	Accreditation for Imaging	American College of Radiology
Quality	Top Performer on Key Quality Metrics	The Joint Commission
Laboratory/Pathology	Accreditation for Laboratory and Pathology Services	College of American Pathologists
Maternity	Best Maternity Hospital	The Leapfrog Group and Newsweek
Medical-Surgical Nursing	PRISM Award for Exemplary Practice	Academy of Medical-Surgical Nurses
Pharmacy	Specialty Pharmacy Services Accreditation	Accreditation Commission for Health Care
Information Systems	Stage 7 Award	Healthcare Information and Management Systems Society (HIMSS)
HR/Staff	Above and Beyond Award	Bayhealth Medical Staff
Nursing	DAISY Award	DAISY Foundation

Hospital Specialization and Expertise Opportunit

Department	Residency or Training Program	Program Details
Emergency Medicine	Emergency Medicine Residency	ACGME-accredited program; trains physicians in emergency care, critical care, and pre-hospital care at a Level III trauma center.
Family Medicine	Outpatient Training & Rotations	Provides clinical rotations and training for medical students and residents in family medicine.
Geriatric Medicine	Outpatient Training & Rotations	Offers experience managing care for older adults as part of family medicine training.
Internal Medicine	Outpatient Training & Rotations	Clinical exposure and training in internal medicine for medical students and residents.
Pediatrics	Outpatient Training & Rotations	Training opportunity in pediatric medicine, including adolescent medicine and care for childhood illnesses.
Pharmacy	Pharmacy Residency	Residency program for pharmacy graduates; details available from Bayhealth Pharmacy Residency Program.
Clinical Pastoral Education	Clinical Pastoral Education Program	Accredited spiritual care and chaplaincy training program for those pursuing chaplaincy roles in healthcare.

Hospital Residency and Assistantship Programs

Department	Specialty Training Program	Available Residency	Notes
Emergency Medicine	Residency	Yes	Emergency Medicine Residency trains physicians in emergency, critical and pre-hospital care.
Family Medicine	Residency	Yes	3-year program with training in inpatient, outpatient, urgent care, geriatrics, pediatrics, and obstetrics.
General Surgery	Residency	Yes	5-year program preparing general surgeons.
Internal Medicine	Residency	Yes	3-year program; residents train as hospitalists, primary care, or specialists for adult patients.
Pharmacy	Residency	Yes	Pharmacy residency offered through Bayhealth system.
Clinical Pastoral Education	Specialty Training	No	Clinical pastoral education for spiritual care providers.

What are the activities of the hospital for patients without insurance?

Department	Service/Support Option	Description	Sort A-Z
Emergency Services	24/7 Emergency Care	Emergency room care available to all patients, regardless of insurance status, 24 hours a day, 7 days a week.	Emergency Services
Billing	Financial Assistance Program (FAP)	Approved individuals receive a 100% discount on patient responsibility balances, including gross charges for uninsured patients.	Billing
Billing	Payment Plans	Options for payment plans are available for patients who need to pay their balances over time.	Billing
Billing	Discounted Services	Financial assistance can result in discounted services for uninsured and eligible patients.	Billing
Patient Support	Emergency Care Guarantee	No patient will be turned away in an emergency due to inability to pay, in accordance with EMTALA regulations.	Patient Support
Patient Support	Alternative Insurance Guidance	Staff can provide information and guidance on alternative health insurance options and assistance with applications.	Patient Support

Hospital Research Collaborations

Department	Partner Institution/Lab	Collaboration Details	Affiliated University/Research Center
Emergency Medicine	PAM Health	Post-acute recovery collaboration; PAM Health operates a facility on Bayhealth campus partnering for patient care and clinical rotations	—
Family Medicine	—	Residency and clinical training programs	—
General Surgery	—	Residency and clinical training programs	—
Internal Medicine	—	Residency and clinical training programs	—
Cardiology	Penn Medicine	Clinical and research affiliation for Heart and Vascular Institute	Penn Medicine
Hematology Oncology	Penn Medicine	Fellowship and research collaboration; first fellowship in DE	Penn Medicine
Pediatric Services	Nemours duPont Pediatrics	Shared medical building development, pediatric specialty services	Nemours
Emergency & Urgent Care	Intuitive Health	Joint development and operation of dual ER and urgent care facilities	—

Mentoring and Consultancy in Hospital Education

Department	Mentorship & Advisory Program
Administration	Leadership Mentoring Network: Carefully matched mentorship program aligning mentors and mentees based on background. Provides ongoing support and guidance for career advancement.
Behavioral Health	National Register Mentorship Program: Pairs emerging professionals and recent graduates with experienced mentors for personalized advice, professional skill development, and networking. Participation open to credentialed members and trainees.
Medical Education	Future Physician Leaders (FPL) Mentorship Program: Structured mentorship by medical students and local professionals. Includes SMART goal setting, case-based learning, interview prep, personal statement feedback, and ongoing mentor relationships beyond program completion.
Nursing	Workplace-Based Mentorship: Senior staff partner with new hires and trainees, offering guidance to improve clinical skills, professional development, and ethical guidance through structured and informal mentorship relationships.
Long-Term Care	ACHCA National Mentoring Program: Open to new leaders in long-term care, providing structured guidance from experienced professionals as part of ongoing professional development for recent graduates and early-career staff.

Bayhealth Emergency Center, Smyrna Nearest Places

Hotels

1 km

Relax Inn Smyrna

Free WiFi, Free Parking, 24-hour front desk, Air conditioning

1 km

7.6

Quality Inn Smyrna

Free breakfast, Free WiFi, Pet friendly, Fitness center, Free parking

Florists and Gift Shops

0.7 km

4.7

Christian Mart Floral Department

Local florist, Gifts, Local delivery

0.9 km

4.6

Flowers By Eva

Florist, Same-day delivery, Custom bouquets

0.8 km

4.5

Elana´s Broad Street Flowers and Gifts Inc

Florist, Wide variety, Same-day delivery, Gifts

at hospital

4.4

Hospital Gift Shop - Delaware

Gifts, Fresh flowers, Gift baskets, Hospital delivery

0.9 km

4.8

Westchester Flower Shop (Smyrna DE Delivery)

Florist, Same-day delivery, Custom arrangements

0.6 km

4.4

Smyrna Gift & Floral

Florist, Gifts, Balloons, Local delivery

Food and Restaurant

0.6 km

4.5

Brick Works Brewing & Eats

American, Pub, Craft Beer

0.9 km

4.3

Sheridan´s Irish Pub

Irish, Pub, American

0.7 km

4.1

La Tonalteca

Mexican

0.8 km

China King

Chinese, Asian

0.9 km

4.6

Oishi Sushi & Ramen

Japanese, Sushi, Ramen

0.6 km

4.2

Little Italy Pizza

Pizza, Italian

Pharmacies

0.63 km

3.4

Rite Aid

Online refills, prescription services, clinic, beauty, photo, immunizations, prescription delivery, 7-day pharmacy service

0.92 km

2.8

Walgreens

Prescription refills, pharmacy services, photo center, walk-in immunizations, drive-thru pharmacy

0.08 km

Bayhealth Outpatient Center Pharmacy (In-Building Services)

In-house prescription services for Bayhealth patients, medication consultations, integration with hospital discharge

0.79 km

Smyrna Discount Pharmacy

Prescription refills, discounted generics, over-the-counter medications, medication consultations

1.0 km

4.2

CVS Pharmacy (Inside Target)

Prescription services, immunizations, in-store pick up, health consultations

0.98 km

4.1

Harris Teeter Pharmacy

Prescriptions, vaccinations, medication counseling, health screenings

Taxi and Transportation

0.2 km

4.6

Uber - Smyrna, DE

Rideshare, taxi, ride scheduling, app and web booking, 24/7 service

0.6 km

4.4

Adventure Transit

Taxi service, local and airport rides, pre-booking by phone

0.7 km

4.2

Captain Taxi

Taxi cabs, point-to-point, 24/7 service

0.8 km

4.3

Georges Car & Business Services

Executive car service, ride bookings, business travel

0.9 km

4.1

Happy Family Taxi

Local taxi, family and group rides, phone booking

1 km

Old City Taxi Cab of Smyrna

24/7 taxi cab, long and short distance, rapid pick-up

ATMs and Banks

0.8 km

3.2

M&T Bank Smyrna Branch & ATM

24/7 ATM, personal banking, business banking, checking and savings accounts, loans, credit cards

0.6 km

4.2

WSFS Bank ATM – Smyrna Rest Stop

ATM, surcharge-free withdrawals, balance inquiry, funds transfer for WSFS customers

0.9 km

4.1

WSFS Bank ATM – Atlantic Apothecary

ATM, surcharge-free withdrawals, balance inquiry, funds transfer for WSFS customers

0.8 km

3.2

M&T Bank ATM (Standalone)

ATM only, 24/7 access, cash withdrawal, account balance, deposits (M&T customers)

1.5 km

4.1

WSFS Bank ATM – Walmart Distribution Center

ATM services, surcharge-free withdrawals, balance inquiry, funds transfer for WSFS customers

1.3 km

WSFS Bank ATM – Smyrna Banking Office

ATM, branch banking, deposit services, loan and credit products, surcharge-free cash withdrawal

Parking Lots

0 km

4.2

Bayhealth Emergency Center Parking

Onsite free parking, wheelchair accessible, parking for customers, restrooms, air conditioning

0.1 km

4.1

Bayhealth Outpatient Center Parking

Free surface lot parking adjacent to office, wheelchair accessible, imaging and laboratory services

0.09 km

Bayhealth Emergency Center Overflow Parking

Additional free parking, accessible to emergency and outpatient services, open 24/7

Shopping Malls

0.6 km

4.1

Smyrna Mart Shopping Center

Groceries (Food Lion), restaurants, nail salon, pharmacy

0.9 km

Commerce Square Shopping Center

Dollar General, liquor store, restaurants, Dollar Tree

0.8 km

4.2

Genoa Plaza

Restaurants, pizza, medical services, retail shops

Stationery and Copying Services

0.8 km

4.6

The UPS Store Smyrna

Banner, poster & sign printing, binding, brochures, flyers, pamphlets, business cards, copies & documents, custom calendars, folding, laminating, invitations, postcards, letterhead, notepads, presentations, yard sign printing

0.9 km

Same Day Rush Printing Smyrna

Quick, fast, expedited printing; same day, rush, overnight, and next day printing; banners, flyers, posters, business cards, and custom print products

0.95 km

NEXsigns LLC

Custom signs, banners, printing services, business cards, posters, vehicle wraps

Car Rental

0.6 km

4.2

Enterprise Rent-A-Car

Wide range of cars and vans, clean & sanitized vehicles, online booking

0.9 km (valet or pick-up available nearby)

Uber Rent (Various Partners)

Sedans, vans, SUVs; valet delivery; affordable rates; partnered with Avis, Budget, Hertz, more

1.0 km

3.8

Avis Car Rental

Economy to luxury cars, SUVs, flexible rental terms

Patient Experiences

✅ Summary of Positive Reviews

Patients praised the attentive and efficient care received at Bayhealth Emergency Center in Smyrna. They highlighted the quick check-in process and compassionate service from the medical staff. One reviewer particularly appreciated the thoroughness and kindness shown during their visit, noting how the team made them feel seen and cared for.

❌ Summary of Negative Reviews

Criticism focused on the perceived lack of urgency and professionalism by the staff. Many reviewers were concerned with slow responses during emergencies and procedural inefficiencies. Complaints also included dissatisfaction with diagnoses and treatment plans, with some patients feeling that their concerns were not adequately addressed.

Working Hours

Emergency Department

Open 24 hours, 7 days a week

Outpatient Services

Monday–Friday: 7:00 a.m. – 4:00 p.m.; Closed Saturday and Sunday

Diagnostic Testing (Imaging, X-ray, CT, MRI, Mammography, Ultrasound, Bone Density)

Monday–Friday: 7:00 a.m. – 4:00 p.m.; Closed Saturday and Sunday

Laboratory Services

Monday–Friday: 7:00 a.m. – 4:00 p.m.; Closed Saturday and Sunday

Department Phones

Department	Phone
Laboratory	302-653-2010
Main Hospital	302-659-2190
Emergency	302-659-2190

Language and Translation Services

English
Bengali