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Smyrna-Clayton Medical Services

3.4 (16)

Smyrna-Clayton Medical Services, located at 315 N Carter Rd, Smyrna, DE, operates as part of Delaware Hospital for the Chronically Ill, which was founded in 1932. The facility provides skilled nursing care with a capacity for over 100 residents. Its primary specialties include long-term and chronic care. The hospital has received recent state investment for modernization, but no major national awards are documented.

NPI Number : 1134104565

315 N Carter Rd, Smyrna, DE 19977

+1 (302) 389-4000

bayhealth.org

Get Directions

Departments

Primary Care

Pediatric Medicine

Adolescent Medicine

Geriatric Medicine

Internal Medicine

Mental and Behavioral Health

Laboratory Services

Imaging Services (X-ray, CT, MRI, Ultrasound, Mammography, Bone Densitometry)

Obstetrics and Gynecology

Sports Injury Care & Management

Preventive Care & Screenings

Osteopathic Manipulative Treatment

Cardiology

Weight Management

Rehabilitation Services

Appointment Information

Department	Online Appointment	Phone Scheduling	Walk-in Availability	Same-Day Appointments
Cardiology	Not specified	Yes, call 302-659-4444	Not specified	Not specified
Endocrinology	Not specified	Yes, call 302-659-4444	Not specified	Not specified
Imaging Services	Online request available	Yes, call 302-659-4444	Not specified	Not specified
Obstetrics & Gynecology	Not specified	Yes, call 302-659-4444	Not specified	Not specified
Primary Care	Not specified	Yes, call 302-659-4444	Not specified	Not specified
Rehabilitation Services	Not specified	Yes, call 302-659-4444	Not specified	Not specified
Weight Management	Not specified	Yes, call 302-659-4444	Not specified	Not specified

Visiting Hours

Department	Online Patient Visitation Options	Scheduling Patient Visits by Phone	Walk-in Patient Visits	Same-day Patient Visitation Options
General Inpatient	No specific online visitation option available	Call hospital directly to inquire and schedule visits	Permitted during standard visiting hours: 7am - 5pm for non-ICU patients	Yes, during visiting hours
ICU	No specific online visitation option available	Call hospital directly to inquire and schedule visits	Permitted during ICU visiting hours: 10am - 1pm	Yes, during visiting hours
Outpatient Services	No specific online visitation option available	Call to schedule visits or appointments	Permitted; up to two visitors per appointment	Yes, if appointment slots are available

Important Doctors

Smyrna-Clayton Medical Services Information

Management and Leadership Team

Department	Name	Title	Area of Expertise	Role/Responsibility

Average Salary

Department	Common Procedures/Consults	Average Fee Range	Fee Variation Factors	Financial Assistance & Payment Options
Cardiology	Initial Consultation, Electrocardiogram (EKG), Stress Test, Echocardiogram	$200 - $2,500	Procedure complexity, diagnostic vs. interventional, specialist involvement	Sliding fee scale for uninsured, payment plans, most major insurances including Medicaid/Medicare
Neurology	Initial Consultation, EEG, Nerve Conduction Study, Follow-up Appointments	$220 - $2,000	Test type, number of diagnostics, specialist experience	Sliding fee scale based on income/family size, insurance accepted, payment plans
Oncology	Initial Consultation, Chemotherapy Session, Imaging, Follow-up	$250 - $4,000+	Treatment complexity, medication costs, frequency, duration of care	Financial aid programs, insurance plans including Medicaid/Medicare, payment arrangements
Orthopedics	Consultation, X-ray/MRI, Fracture Care, Joint Injection	$180 - $3,500	Imaging required, procedure type (non-operative vs operative), specialist involvement	Sliding fee scale, insurance, payment plans
Outpatient Services	Primary Care Visit, Lab Tests, Imaging (X-ray/Ultrasound), Physical Therapy Session	$85 - $1,200	Complexity/number of services, specialist vs. generalist, extended care needs	Sliding fee scale, most major insurances, payment plans

Support Programs for Patients

Program/Service	Description	Department/Contact
Medicaid	State and federal health insurance for low-income individuals and families, including long-term care coverage.	Smyrna State Service Center / Delaware Health and Social Services
General Assistance	Financial support program for low-income residents with long-term needs.	Smyrna State Service Center
Purchase of Care	Subsidized child care services for eligible low-income families.	Smyrna State Service Center
Temporary Assistance for Needy Families (TANF)	Temporary cash assistance, child care, employment, and educational support for families.	Smyrna State Service Center
Medicare / Medicaid Acceptance	Accepts Medicare and Medicaid for primary and specialty care, including chronic disease management.	Bayhealth Primary Care, Smyrna
Referrals to Specialty Care	Referrals to specialists for chronic and long-term conditions; social service support available as needed.	Bayhealth Primary Care, Smyrna
Geriatric Medicine	Comprehensive primary care including management of chronic conditions for older adults, supporting those needing long-term care plans.	Bayhealth Primary Care, Smyrna
Mental and Behavioral Health Services	Access to mental health and social support services; referrals to community resources for long-term care needs.	Bayhealth Primary Care, Smyrna
Domestic Violence, Housing, and Financial Assistance	Support services for victims of domestic violence, housing insecurity, and those needing financial assistance.	Smyrna School District, Community Resources
In-Home Care and Day Care Programs	Day care and in-home care funding through Medicaid/General Assistance and Purchase of Care for qualifying patients.	Smyrna State Service Center
Palliative Care Referral	Referrals to palliative care and advanced illness management through local providers and community partners.	Bayhealth Primary Care, Smyrna
Social Services Navigation	Assistance with applications for food, housing, financial, and care programs for medically complex or long-term needs.	Smyrna State Service Center

Payment Plans

Payment Option	Description	Interest	Installment Terms	Eligibility
In-House Payment Plan	Pay medical bills over time directly to the provider	Often zero-interest; some plans may charge interest or fees	Repayment periods range from 3 to 60 months, based on amount owed	Available for all patients, some plans may be means-tested
Zero-Interest Payment Plan	Spreads payments over fixed months with no interest charged	No interest	Up to 24-60 months, depending on amount and eligibility	Often available for high-cost procedures and financial hardship cases
Flexible Installment Structure	Monthly payments set according to patient´s ability to pay	Usually none; some plans may include low interest or fees	Customizable, cannot bill more than 4% of gross monthly household income	All patients; maximum monthly payment limits apply for some plans
Financial Assistance Payment Plan	Discounted rates or copays for eligible underinsured or low-income patients	No interest	Terms vary by assistance type and patient need	Means-tested; based on financial need and program eligibility
Partial Upfront Payment	Upfront payment required (often 50% of estimated cost-sharing), balance billed later if needed	No interest on remaining balance	Balance arranged in installments post-procedure	Varies by insurance status and type of procedure

Cost Consulting

Department	Financial Counseling Services
ChristianaCare	Financial Assistance Program Summary
ChristianaCare	Language Services
ChristianaCare	Medicaid Services
Bayhealth	Accepted Insurance Plans
Bayhealth	Medicare Acceptance
Bayhealth	Medicaid Acceptance
Bayhealth	Collection of Copayments at Time of Visit
Delaware Medicare Assistance Bureau (DMAB)	Free Health Insurance Counseling
Delaware Medicare Assistance Bureau (DMAB)	Medicare Guidance
Delaware Medicare Assistance Bureau (DMAB)	Medicaid Guidance
Delaware Medicare Assistance Bureau (DMAB)	Medigap Counseling
Delaware Medicare Assistance Bureau (DMAB)	Medicare Part D Assistance
Delaware Medicare Assistance Bureau (DMAB)	Long-term Care Insurance Guidance

Hospital for patients with disabilities or special needs

Accommodation	Details	Department A-Z	Sort by
Physical Accessibility	Facility is designed for easy access, including wheelchair ramps, accessible entrances, and ADA-compliant restrooms	All Departments	Physical Accessibility
Assistive Devices	Availability of assistive mobility devices and staff assistance for patients with physical disabilities	Rehabilitation Services	Assistive Devices
Communication Aids	Interpretation services, assistance for hearing or visually impaired patients, and access to alternative communication formats	All Departments	Communication Aids
Priority Services	Options for expedited service or early appointments for individuals with special needs	Primary Care, Lab Services	Priority Services
Staff Training for Inclusive Care	Staff are trained in providing care and accommodations for patients with diverse needs, including disability awareness and sensitivity	All Departments	Staff Training

Digital Health Services

Department	Digital Health Service	Details	Support for Patient Care	Accessibility & Monitoring
Primary Care	Telemedicine Consultation	Virtual appointments with providers for routine check-ups, chronic disease management, and follow-ups	Reduces need for on-site visits, allows management of ongoing and acute conditions remotely	Accessible from home, timely care, supports continuous engagement
General Medicine	Online Consultation Platform	Secure patient-to-provider messaging, appointment scheduling, and e-visits	Facilitates consultation for non-urgent care questions, medication refills, test result discussions	Convenient for patients to access care and information outside regular office hours
Diagnostic Imaging	Digital Results Delivery	Online access to imaging reports (X-ray, CT, MRI, Mammography, Ultrasound, Bone Density)	Enables patients and providers to review and discuss results efficiently	Electronic notifications, faster follow-up and treatment planning
Laboratory Services	Patient Portal	Access to lab orders, results, billing information, and educational resources	Puts test results and health history at patient’s fingertips, supports self-management	24/7 online access, reduces need for in-person result collection
Chronic Disease Management	Remote Monitoring Tools	Integration of at-home monitoring devices for blood pressure, glucose, etc.	Continuous data sharing with providers for proactive intervention	Improves care for high-risk patients, enables early detection of issues
Preventive Care	Automated Reminders & Education	Email/text reminders for screenings, vaccines, wellness visits, and online health content	Encourages adherence to care plans and preventive measures	Reduces missed appointments, supports patient engagement and education
All Departments	Electronic Medical Records Integration	Centralized digital health records accessible by patients and providers	Streamlines care coordination, enables seamless referrals and treatment updates	One-stop access to medical history, medications, and provider notes

Collaborations / Educational Programs

Department	Icon	Educational Program Details
Education		Programs to promote a healthy and safe lifestyle, including smoking prevention/cessation, individual and group health education, HIV and AIDS education, responsible decision making, healthy lifestyle habits, and health promotion.
Laboratory Tests		Training in laboratory procedures such as urinalysis, strep throat culture, mononucleosis rapid test, pregnancy and general skin and wound cultures, simple blood tests, throat cultures, and pregnancy testing.
Mental Health		Seminars and practicum in drug and alcohol counseling, self-esteem enhancement, stress and anxiety intervention, suicide prevention, anger management, outreach to at-risk youth, individual and family counseling, and referral services.
Nutrition		Classes and counseling on healthy eating, special diets, weight management, and sports nutrition.
Physical Health		Practical rotations in routine physical exams, sports or employment physicals, treatment of minor illnesses or injuries, immunizations, prescriptions for routine medications, family physician follow-up, and diagnosis and treatment of sexually transmitted diseases.

Collaborative Research Projects

Department	Collaborative Research Projects	Clinical Trials / Development Focus	Impact on Healthcare Professionals
Cardiology	Cardiology Consultants involved in outpatient heart health initiatives	Participate in multi-site cardiology research and protocols for heart disease prevention	Promotes cross-center collaboration and enhances clinical skills in cardiac care
Endocrinology	Endocrinology Specialists collaborate in diabetes and metabolic disorders research	Engagement in clinical studies and the advancement of diabetes management techniques	Facilitates adoption of new endocrine therapies and increases clinical research expertise
Laboratory Medicine	Support for public health laboratory expansion and infectious disease research	Development of advanced infectious disease testing protocols and laboratory surveillance systems	Enables upskilling in outbreak response, epidemiology, and molecular diagnostics
Oncology	Collaboration with breast cancer, colon cancer, and gynecology oncology research programs	Enrollment and management of oncology-focused clinical trials	Offers opportunities for continuing medical education in cancer research and therapeutics
Obstetrics & Gynecology	Involvement in women’s health research, including gynecology oncology studies	Participation in clinical protocols to improve maternal and gynecologic outcomes	Strengthens professional development in women’s health and collaborative care models
Infectious Disease/Epidemiology	Emerging infectious disease labs; Epidemiology program relocation and collaboration	Joint research in outbreak surveillance, testing, and rapid response development	Expands expertise in public health and infectious disease containment
Rehabilitation	Rehabilitation services collaborating on functional outcome and recovery research	Implementation of novel rehab protocols and assessment tools	Keeps staff current with physical medicine innovations and best practices
Primary Care	Integration with translational research on chronic disease prevention	Development and trialing of primary care intervention models	Improves multidisciplinary teamwork and patient-centered research skills

Professional Development Programs

Department	Affiliated Organization	Professional Development Programs
Cardiology	ChristianaCare	Continuing Medical Education (CME), specialty training seminars, interdisciplinary case conferences
Family Medicine	Bayhealth Medical Group	Provider workshops, CME activities, clinical skills reviews, quality improvement collaboratives
Geriatric Medicine	Bayhealth Medical Group	Geriatric best practices training, CME, partnerships for senior care education
Imaging Services	Bayhealth, ChristianaCare	Radiology CME, imaging protocols workshops, technology update sessions
Laboratory Services	Bayhealth	Lab technology certifications, continuing education, lab safety training
Primary Care	Bayhealth Medical Group	Primary care CME, population health seminars, preventive medicine updates
Rehabilitation Services	ChristianaCare	Rehabilitation therapy training, interdisciplinary rehab team meetings, continuing education
Obstetrics and Gynecology	ChristianaCare	OB/GYN CME, quality and safety workshops, evidence-based practice conferences
Endocrinology	ChristianaCare	Endocrinology CME, research updates, clinical grand rounds
Weight Management	ChristianaCare	Nutrition training, weight management certification, lifestyle medicine workshops
Mental and Behavioral Health	Bayhealth Medical Group	Mental health CME, behavioral health integration workshops, interdisciplinary care training

Certification and Accreditation Programs

Department	Certification(s) Available	Accreditation Body
Emergency Medicine	Board Certification	American Board of Emergency Medicine
Endocrinology & Diabetes	Board-Certified Endocrinologist, Certified Diabetes Educator	American Board of Internal Medicine (Endocrinology), National Certification Board for Diabetes Educators
Ophthalmology/Optometry	Therapeutic Optometrist, Glaucoma Specialist, Diplomate	American Board of Optometry
Physician & Surgery	NBPAS Certification	National Board of Physicians and Surgeons

Internship and Observation Programs

Department	Internship/Observation Opportunity
Allied Health	Respiratory Equipment Intern
Medical	Intern
Nursing	Nursing Assistant Intern
Pharmacy	Pharmacy Intern Grad

Hospital Academic Awards and Achievements

Department	Awards Received
Cardiology
Dermatology
Emergency Medicine
Family Medicine
Gastroenterology
Gynecology
Internal Medicine
Pediatrics
Radiology
Urology

Hospital Specialization and Expertise Opportunit

Department	Available Residency/Specialty Training	Location/Notes
Family Medicine	Family Medicine Residency (3 years, community-based, full-scope: inpatient, outpatient, obstetrics)	Bayhealth Medical Center – primarily Dover, DE
Gastroenterology	Fellowship available for graduates of Internal Medicine	Bayhealth Medical Center
Hematology/Oncology	Fellowship available for graduates of Internal Medicine	Bayhealth Medical Center
Internal Medicine	Internal Medicine Residency (Bayhealth Graduate Medical Education)	Bayhealth Medical Center
Pharmacy	Pharmacy Residency Program	Bayhealth

Hospital Residency and Assistantship Programs

Department	Residency/Specialty Training	Notes
Gastroenterology	Fellowship	Available as IM subspecialty
Hematology/Oncology	Fellowship	Available as IM subspecialty
Internal Medicine	Residency	Accredited GME residency program
Pharmacy	Residency	Pharmacy Residency Program offered

What are the activities of the hospital for patients without insurance?

Department / Support Option	Services / Details	Support for Uninsured Patients
Imaging	X-ray, CT Scan, MRI (Open), Mammography, Bone Densitometry, Ultrasound	All imaging services available to uninsured patients; eligibility for discounted rates via sliding fee scale at partner clinics
Laboratory	Bloodwork, diagnostic testing	Laboratory services available; discounted pricing programs through community health centers
Financial Assistance Programs	Sliding fee scale based on income and family size; connects patients to statewide financial aid	Uninsured patients can apply for income-based discounts and payment adjustments
Payment Plans	Flexible monthly payment options for medical bills	Available for uninsured patients who cannot pay in full at once
Emergency Care Guarantees	Patients in need are not turned away due to inability to pay	Emergency and urgent medical care are provided regardless of insurance status
Discounted Services	Reduced fees for primary and specialty care through sliding fee scale	Discounted rates available for uninsured/underinsured patients via community health partners
Guidance for Alternative Health Insurance	Referral to Delaware Healthy Children Program (CHIP), Medicaid, Medicare, and Health Care Connection	Assistance with applications and navigating eligibility for low-cost or free health insurance options
Health Care Connection Program	Links uninsured patients to primary care, specialists, preventive and diagnostic services	Ensures ongoing access to comprehensive medical care at reduced or no cost
Prescription Assistance	Help locating affordable medication options	Assistance with free or low-cost prescription programs for eligible uninsured patients
Community Health Partnerships	Referrals to Westside Family Healthcare, HJMC, other local clinics	Uninsured can access primary and specialty care at other local centers with financial support options

Hospital Research Collaborations

Department	Partners or Collaborations	Affiliated Universities/Research Centers
Primary Care	ChristianaCare	ChristianaCare Research Partnerships
Cardiology	ChristianaCare Cardiology Consultants	Not specified
Endocrinology	ChristianaCare Endocrinology Specialists	Not specified
Lab Services	ChristianaCare	Not specified
Imaging Services	ChristianaCare	Not specified
Obstetrics and Gynecology	ChristianaCare	Not specified
Rehabilitation Services	ChristianaCare	Not specified
Weight Management	ChristianaCare	Not specified

Mentoring and Consultancy in Hospital Education

Department	Mentorship & Advisory Program	Structure/Format	Target Participants	Program Features
Administration	Leadership Mentoring Network	Biannual cohort, 6-month partnership, virtual meetings	Healthcare leaders, new professionals	Careful mentee/mentor matching, career goal setting, professional growth, executive presence, up to 300 mentees/year
Clinical	Mentor Match Program	Self-matching, mentor browsing, 6-month minimum duration (extendable)	All healthcare professionals, trainees, recent graduates	Multiple tracks for early career and leadership development, option to extend mentorship, virtual or in-person
Nursing	Career Mentoring & Flash Mentoring	Long-term structured & on-demand sessions	New graduates, early-career nurses	Integrated tracks, specialized goal-oriented guidance, satisfaction surveys at 30 days, midpoint, closure
All Departments	Peer Mentoring	Reciprocal, informal or structured pairs/groups	Healthcare staff at similar career levels	Mutual learning, skill development, support, feedback, increased accessibility, networking, empathy
Long Term Care	National Mentoring Program (ACHCA)	Mentor-mentee pairs, professional association-based	Emerging leaders, recent graduates in long-term care	Structured, association membership required, professional development focus

Smyrna-Clayton Medical Services Nearest Places

Hotels

0.5 km

7.6

Quality Inn

Free WiFi, Free breakfast, Smoke-free rooms, Pet-friendly, Free parking

0.7 km

7.2

Relax Inn Smyrna

Free WiFi, 24-hour front desk, Free parking

0.9 km

6.8

First State Inn

Free WiFi, Air conditioning, Free parking

1.0 km

8.2

Sleep Inn & Suites

Free breakfast, Free WiFi, Fitness center, Smoke-free, Business center

Florists and Gift Shops

0.5 km

4.7

Christian Mart Floral Department

Local Smyrna florist with flowers and gifts, same-day delivery available

0.9 km

4.6

Elana´s Broad Street Flowers and Gifts Inc

Wide variety of flowers and gifts, same-day delivery, online ordering

0.95 km

4.8

Floral Events By Sherri

Hand-crafted floral arrangements, bouquets, and gifts, same-day delivery

0.8 km

4.5

Belak Flowers

Classic to garden-like floral designs, personalized service

1.0 km

4.9

Derby Mill Farm Botanicals

Specialty-cut flower farm, bouquet delivery, sustainable practices

0.7 km

4.4

Friendly Flowers Florist & Gifts

Full service florist and gift shop, wedding and event specialist

Food and Restaurant

0.8 km

4.6

Taste of New York

American, Soul Food, Seafood, Grill

0.9 km

4.4

Helen´s Sausage House

American, Fast Food

0.9 km

3.7

Boondocks

American, Seafood

1.0 km

4.5

Brick Works Brewing & Eats

American, Brewpub, Bar

0.7 km

4.2

La Hacienda

Mexican

1.0 km

4.4

The Odd Fellows Cafe

Cafe, American

Pharmacies

0.5 km

Walgreens Pharmacy

Prescription refills, walk-in immunizations, drive-thru pharmacy, over-the-counter products, photo services

0.6 km

3.8

Rite Aid Pharmacy

Prescription services, immunizations, wellness+ rewards, drive-thru pharmacy, health screenings

0.9 km

4.2

ACME Markets Pharmacy

Prescription refills, COVID-19 and flu shots, medication counseling, health screenings

0.0 km

4.3

Bayhealth Outpatient Center (Pharmacy onsite)

Medication dispensing (onsite), diagnostic imaging, laboratory services, prescription transfers

0.2 km

4.5

Bayhealth Primary Care (Pharmacy services available)

Primary care, prescription management, medication review, referrals to specialty care

0.95 km

CVS Pharmacy (inside Target)

Prescription refills, immunizations, medication counseling, over-the-counter products

Taxi and Transportation

Unknown

Aloko Taxi Service

Reliable taxi services

Unknown

Uber

24/7 requesting, upfront pricing, business travel

Unknown

Acts From The Heart, LLC

Medical transportation, door-to-door service

Unknown

Delaware Taxi Service

Unknown

City Cab of Delaware

Professional drivers, affordable rates

Unknown

Delaware Reliable Taxi

ATMs and Banks

0.3 km

3.5

M&T Bank

Personal banking (checking, savings, loans), business and commercial banking, 24/7 ATM

0.95 km

WSFS ATM at Smyrna Rest Stop

ATM, balance checks, cash withdrawal, fund transfers (surcharge free for WSFS customers)

0.8 km

4.1

WSFS ATM at Duck Creek Shell

ATM, cash withdrawal, balance checks, fund transfers (surcharge free for WSFS customers)

0.95 km

3.8

Wells Fargo Bank ATM - 115 S Dupont Blvd

ATM, cash withdrawal, account transfers

0.95 km

3.5

M&T Bank ATM (within Rite Aid)

ATM, cash withdrawal, balance inquiry

0.96 km

WSFS ATM at Atlantic Apothecary Smyrna

ATM, cash withdrawal, balance checks, fund transfers (surcharge free for WSFS customers)

Parking Lots

0 m

Bayhealth Outpatient Center Parking

Free onsite parking, adjacent to medical facility, accessible spaces available

0.7 km

4.2

Smyrna Little League Parking Lot

Public parking, restrooms nearby, paved, adjacent to baseball/softball fields

0.7 km

3.9

100 Sunnyside Rd Public Parking

Facility-adjacent parking, general public access, well-lit area

Shopping Malls

0.6 km

4.2

Smyrna Mart Shopping Center

Food Lion, Family Dollar, local dining, beauty salons

0.8 km

4.1

Smyrna Shopping Center

Walgreens, Dollar Tree, medical offices, restaurants

1.0 km

4.3

Eagle Plaza Shopping Center

Wawa, pizza, convenience, retail services

Stationery and Copying Services

0.6 km

4.8

The UPS Store Smyrna

Printing services (business cards, banners, posters, signs, brochures, flyers, binding, laminating), custom stationery cards, graphic design

0.9 km

4.6

Duck Creek Printing

Commercial and personal printing, business forms, stationery, flyers, brochures

Approximately 1 km

4.7

Same Day Rush Printing

Same day and rush printing, quick turnaround, business and event printing solutions

Car Rental

0.6 km

4.2

Enterprise Rent-A-Car

Car and van rentals, standard, luxury, intermediate vehicles

0.9 km

4.1

Avis Car Rental

Economy, full-size, SUVs, premium rentals

0.9 km

Budget Car Rental

Basic to full-size cars, SUVs, long-term rental options

Patient Experiences

✅ Summary of Positive Reviews

The positive reviews highlight the exceptional care and dedicated service provided by Dr. Jerome Abrams and his partner, Dr. Chervenak. The praise mentions their caring and respectful approach towards patients and their willingness to embrace current technologies while maintaining traditional values. Patients appreciate the personalized care and attentiveness of the medical staff, indicating that Dr. Abrams and Dr. Chervenak make patients feel valued and not just considered as numbers. The overall atmosphere is described as welcoming and supportive, with some reviewers stating they would highly recommend the practice to others.

❌ Summary of Negative Reviews

The negative reviews focus largely on dissatisfaction with office staff and certain administrative practices. Complaints include rudeness, unnecessary charges, difficulties with transferring medical records, and communication issues. Reviewers have expressed frustration over unexpected annual fees, mislabeled appointments, and perceived exploitation, particularly towards older patients. It is mentioned that patients experienced difficulties in getting their phone calls answered and felt overcharged, especially when switching to a new doctor. These issues appear to contribute significantly to the unfavorable opinions about the medical center.

Working Hours

Emergency Department

Open 24 hours, 7 days a week

Outpatient Services

Monday – Friday, 7:00 AM – 4:00 PM; Closed Saturday & Sunday

Diagnostic Testing (Imaging, X-ray, CT, MRI, Mammography, Ultrasound)

Monday – Friday, 7:00 AM – 4:00 PM; Closed Saturday & Sunday

Laboratory Services

Monday – Friday, 7:00 AM – 4:00 PM; Closed Saturday & Sunday

Department Phones

Department	Phone
Laboratory Services	302-653-2010
Imaging & X-ray	302-653-2010
Mammography	302-653-2010
MRI (Open MRI)	302-653-2010
Bone Densitometry	302-653-2010
CT Scan	302-653-2010
EKG	302-653-2010
Ultrasound	302-653-2010

Language and Translation Services

English

Smyrna-Clayton Medical Services

NPI Number : 1134104565

315 N Carter Rd, Smyrna, DE 19977

+1 (302) 389-4000

bayhealth.org

Departments

Primary Care

Pediatric Medicine

Adolescent Medicine

Geriatric Medicine

Internal Medicine

Mental and Behavioral Health

Laboratory Services

Imaging Services (X-ray, CT, MRI, Ultrasound, Mammography, Bone Densitometry)

Obstetrics and Gynecology

Sports Injury Care & Management

Preventive Care & Screenings

Osteopathic Manipulative Treatment

Cardiology

Weight Management

Rehabilitation Services

Appointment Information

Visiting Hours

Important Doctors

Dr. Jerome Louis Abrams, MD

Dr. Albert Douglas Chervenak, DO

Smyrna-Clayton Medical Services Information

Management and Leadership Team

Average Salary

Support Programs for Patients

Payment Plans

Cost Consulting

Hospital for patients with disabilities or special needs

Digital Health Services

Collaborations / Educational Programs

Collaborative Research Projects

Professional Development Programs

Certification and Accreditation Programs

Internship and Observation Programs

Hospital Academic Awards and Achievements

Hospital Specialization and Expertise Opportunit

Hospital Residency and Assistantship Programs

What are the activities of the hospital for patients without insurance?

Hospital Research Collaborations

Mentoring and Consultancy in Hospital Education

Smyrna-Clayton Medical Services Nearest Places

Hotels

Quality Inn

Relax Inn Smyrna

First State Inn

Sleep Inn & Suites

Florists and Gift Shops

Christian Mart Floral Department

Elana´s Broad Street Flowers and Gifts Inc

Floral Events By Sherri

Belak Flowers

Derby Mill Farm Botanicals

Friendly Flowers Florist & Gifts

Food and Restaurant

Taste of New York

Helen´s Sausage House

Boondocks

Brick Works Brewing & Eats

La Hacienda

The Odd Fellows Cafe

Pharmacies

Walgreens Pharmacy

Rite Aid Pharmacy

ACME Markets Pharmacy

Bayhealth Outpatient Center (Pharmacy onsite)

Bayhealth Primary Care (Pharmacy services available)

CVS Pharmacy (inside Target)

Taxi and Transportation

Aloko Taxi Service

Uber

Acts From The Heart, LLC

Delaware Taxi Service

City Cab of Delaware

Delaware Reliable Taxi

ATMs and Banks