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Broadlawns Medical Center

3 (412)

Broadlawns Medical Center in Des Moines, Iowa, was founded in 1903 and currently serves as Polk County’s safety net hospital. With expansions over time, it now has 200 beds. The hospital is recognized for advanced foot and ankle surgery, primary care, chronic disease management, mental health services, and obstetrical care.

NPI Number : 1467447508

1801 Hickman Rd, Des Moines, IA 50314

+1 (515) 282-2200

www.broadlawns.org

Get Directions

Departments

Family Medicine

Urgent Care

Mental Health Outpatient

Eye Clinic

Endocrinology

Foot & Ankle Clinic

Family Optical

Gastroenterology

Appointment Information

Department	Online Appointment	Phone Scheduling	Walk-In Availability	Same-Day Appointments	Virtual Care Option
Behavioral Health	Patient Portal, MHealth App	(515) 282-2200	Varies by department	Call for availability	Yes
Family Birthing Center	Patient Portal, MHealth App	(515) 282-2200	No	Call for availability	No
Family Medicine	Patient Portal, MHealth App	(515) 282-2200	Varies	Yes	Yes
Heart & Vascular (Cardiology)	Patient Portal, MHealth App	(515) 282-2200	No	Call for availability	No
Internal Medicine	Patient Portal, MHealth App	(515) 282-2200	Varies	Yes	Yes
Laboratory	Patient Portal, MHealth App	(515) 282-2200	Yes	Varies, call for availability	No
Outpatient Clinic	Patient Portal, MHealth App	(515) 282-2200	Yes	Yes	Yes
Radiology	Patient Portal, MHealth App	(515) 282-2200	Yes	Call for availability	No
Specialty Clinics	Patient Portal, MHealth App	(515) 282-2200	Varies	Call for availability	Some services
Urgent Care	Patient Portal, MHealth App	(515) 282-2200	Yes	Yes	Yes

Visiting Hours

Department	Visiting Hours	Online Visitation Options	Scheduling by Phone	Walk-in Visits	Same-Day Visit Option	Visitor Limit	Special Notes
Behavioral Health	Check with unit	Not specified	Contact unit for options	Subject to approval	Subject to approval	Varies	Guidelines differ; contact the unit prior to visiting
Cardiology	8 a.m. - 8 p.m.	Not specified	Contact nursing staff	Yes (during hours)	Yes (during hours)	2 visitors per room	Visits at staff discretion based on patient needs
Medical-Surgical Unit	8 a.m. - 8 p.m.	Not specified	Contact nursing staff	Yes (during hours)	Yes (during hours)	2 visitors per room	Nursing staff may regulate visits
Maternity (Labor & Delivery)	8 a.m. - 8 p.m.	Not specified	Contact nursing staff	Yes (during hours)	Yes (during hours)	2 visitors + 1 birthing coach/doula	Birthing coach/doula allowed in addition to regular visitors
Outpatient Clinics	Procedures may occur outside standard hours	Not specified	Contact clinic	Yes	Yes	2 visitors per patient	Visitors can be present if procedure is outside standard hours

Important Doctors

Broadlawns Medical Center Information

Management and Leadership Team

Department	Name	Title	Area of Expertise	Role/Responsibility
Administration	Proctor Lureman	President and Chief Executive Officer	Executive Leadership, Healthcare Administration	Oversees all hospital operations, strategic direction, and executive management
Medical Affairs	Tammy Chance, DO	Chief Medical Officer	Medical Leadership, Clinical Governance	Directs all medical staff, clinical care quality, and safety initiatives
Finance	Jim L. Lynch, MHA	Chief Financial Officer and Vice President of Finance	Healthcare Finance, Financial Strategy	Manages financial operations, budgeting, and fiscal strategy
Administration	Maria Morgan, JD	Chief Administrative Officer and Vice President of Administration	Organizational Administration, Policy Development, Legal Compliance	Leads administrative services and oversees compliance and policy implementation
Nursing	Lance Schmitt, RN, BSN, MBA	Chief Nursing Officer and Vice President of Nursing	Nursing Leadership, Healthcare Operations	Oversees nursing services, nursing quality, and patient care standards
Legal	Heather Adams, JD	General Counsel	Healthcare Law, Legal Risk Management	Advises executive team on legal matters and ensures regulatory compliance
Human Resources	Daniel Tallon	Assistant Vice President, Human Resources	HR Management, Talent Acquisition	Directs human resources functions, workforce development, and employee relations
Strategic Development	Katie W	Chief Strategy Officer and Vice President of Business Development	Strategic Planning, Business Development	Leads strategic initiatives, growth planning, and hospital partnerships

Average Salary

Department	Consultation (Average Fee)	Common Procedures (Fee Range)	Procedure Complexity/Extended Care	Specialist Involvement Impact	Financial Assistance/Insurance Options
Cardiology	$185 - $250 (outpatient clinic visit)	EKG: $96 - $125 Echocardiogram: $427 - $800 Stress Test: $400 - $1,300	More complex tests (e.g., stress echo, nuclear imaging) can reach $1,200+ Hospitalization or multiple-day monitoring incurs extra daily room/board fees	Cardiologist interpretation fees billed separately, $80 - $240 per diagnostic Additional fees if sub-specialist (e.g., interventional) involved	Insurance accepted (major, Medicare/Medicaid) Payment plans, financial assistance available for eligible patients
Neurology	$180 - $275 (consultation)	EEG: $315 - $520 EMG/Nerve Study: $420 - $950 MRI Brain (w/o contrast): $1,300 - $2,000	Complex diagnostics or inpatient observation can increase total by $600+/day Multi-disciplinary care incurs additional charges	Neurologist reading/interpretation billed separately, $95 - $200 Subspecialist (e.g., epilepsy) may increase total cost	Discount/financial counseling offered Medicaid/Medicare/ACA plans; payment plans available
Oncology	$210 - $300 (specialist consultation)	Chemotherapy (per session): $550 - $2,600 Biopsy (fine needle): $192 Infusion therapy: $900 - $2,400 per dose	Advanced chemo or immunotherapy may increase session fees Extensive inpatient care incurs additional room/board and nursing charges	Oncologist management fees billed separately Tumor board/multi-specialist team may increase cost	Financial counselors available Sliding scale for uninsured; insurance and Medicaid accepted
Orthopedics	$180 - $250 (specialist visit)	Fracture care: $295 - $1,100 Knee arthroscopy: $2,100 - $5,900 Joint injection: $175 - $280	Major surgery (e.g., joint replacement) can exceed $12,000 - $32,000 Post-op rehab/extended care extra	Surgeon and anesthesiologist fees billed separately Subspecialty consults (e.g., sports medicine) additional fees	Insurance, Medicare/Medicaid accepted Payment plans, financial help for eligible cases
Outpatient Services	$125 - $210 (routine clinic/primary care)	X-ray: $106 - $195 Ultrasound: $235 - $400 Lab panel: $48 - $264 OB Vaginal Delivery Package (uninsured): $5,800 OB C-section Package (uninsured): $8,500 Prenatal Care (uninsured): $1,300	Extended or after hours visits may increase fees Package pricing for certain maternity cases (uninsured only)	Specialist referral visits higher ($180+) Multiple services billed per encounter	Major insurances, Medicaid/Medicare accepted Financial assistance and payment plans available

Support Programs for Patients

Department/Program	Service Description	Eligibility/Details	Contact/Location
Broadlawns Community Care Program	Financial assistance for eligible low-income, underinsured, or uninsured patients	Full charity care for incomes up to 300% of Federal Poverty Guidelines; sliding discounts for incomes 301-400% Applicants must meet income and residency criteria	Broadlawns Financial Services, 1801 Hickman Rd, Des Moines, IA 50314
Iowa Medicaid	Medical assistance for qualifying low-income individuals	State program for eligible Iowa residents; various programs including long-term care support	Broadlawns Financial Services or DHS office
Supplemental Security Income (SSI)	Monthly federal payments for aged, blind, and disabled individuals with limited income	Eligibility based on federal criteria; can help subsidize ongoing care needs	Social Security Administration; assistance via Broadlawns Financial Counselors
Medicare Supplemental Programs	Help cover additional costs for seniors, including long-term care options	Available for Medicare-eligible individuals; income-based supplements offered	Broadlawns Financial Services
In-Home Care Programs	Referral to agencies for in-home nursing and personal care	Broadlawns provides social work referrals and care coordination for eligible patients	Broadlawns Social Services Department
Day Care Centers/Adult Day Services	Information and referrals to local subsidized adult day care and senior centers	Community resource listings and social work referrals available	Broadlawns Social Services Department
Palliative Care	Pain and symptom management for chronic, serious illness; support for families	Broadlawns offers inpatient and outpatient palliative care consults	Broadlawns Palliative Care Team
Social Support Services	Case management, benefits enrollment assistance, housing referrals, transportation resources	Social workers help connect patients to community agencies and ongoing support	Broadlawns Social Services Department
WIC (Women, Infants, and Children)	Nutrition, health screening, and food benefits for women, infants, and children	Eligibility based on income and residency	Broadlawns WIC Office
Healthy and Well Kids in Iowa (HAWK-I)	Low-cost or free health insurance for children in low-income families	Eligibility set by state guidelines	Broadlawns Financial Counselors
Catastrophic Financial Assistance	Assistance for patients facing extreme medical debt from necessary care	Income and situation reviewed on a case-by-case basis	Broadlawns Financial Services
Child Health Specialty Clinics	Support for children with chronic health needs	Serves youth with long-term physical, behavioral, or developmental conditions	CHSC at Broadlawns
Housing Assistance Referrals	Link to subsidized and supportive housing resources for adults needing long-term care placement	Eligibility varies by program; social work assistance provided	Broadlawns Social Services Department

Payment Plans

Payment Plan Type	Description	Features	Eligibility	How to Enroll
Installment Plan	Monthly payments for high-cost procedures	Flexible installments Custom payment amounts	All patients with outstanding balances	Contact Financial Counseling Department (515) 282-2246 Walk-in or schedule appointment
Interest-Free Plan	Payment plan with no interest charges	No interest applied to installments Short- or long-term duration available	Patients demonstrating financial need Limited or no insurance coverage	Financial counselor assistance required Provide documentation of need
Flexible Payment Structure	Customized payment schedules based on patient’s situation	Adjustable payment dates Variable monthly amounts	Evaluation by Financial Counseling Department	Financial Counseling Department consultation
Financial Assistance	Sliding scale or discounted payment based on income	Possible reduction in total cost Grant or charity support	Limited income or uninsured	Submit financial assistance application Meet with financial counselor

Cost Consulting

Department	Financial Counseling Services	Guidance on Treatment Costs	Financial Support Options	Location & Contact	Hours	Documents to Bring
Financial Counseling	In-person counseling for patients Assistance with applying for Medicaid, Medicare, Iowa Health and Wellness Plans Help with Broadlawns Community Care Program Evaluation for other local, state, or federal programs Information and interpreters available in multiple languages	Cost estimates and financial counseling provided before starting care	Community Care Program (free or discounted care based on income) Catastrophic Financial Assistance Iowa Medicaid Medicare Supplemental Programs Women, Infants, and Children Program (WIC) Healthy and Well Kids in Iowa Program (HAWK-I) Child Health Specialty Clinics (CHSC)	Main Campus, East Building, First Floor 1801 Hickman Road, Des Moines, IA 50314 Phone: 515-282-2246 Email: financialcounseling@broadlawns.org	Monday - Friday: 7:30 a.m. – 4:00 p.m.	Identification Birth Certificate Proof of Income Proof of Residency Unemployed Status Shelter-in-Kind Savings/Checking Account Info Medical Insurance Social Security Number Federal Income Tax Return

Hospital for patients with disabilities or special needs

Department/Area	Physical Accessibility	Assistive Devices	Communication Aids	Priority Services	Staff Training for Inclusive Care
General Facilities	ADA compliant, wheelchair accessible, complimentary parking, building-to-building transportation, wheelchair assistance	Wheelchairs available, transporter services for mobility assistance	Translation services, language interpretation	Transporter services operate Monday-Friday, 7:00 a.m.–4:30 p.m., after-hours assistance available by operator call	Inclusive care policies; staff trained to arrange accommodations and assist with special needs
Service Animals	Facility welcomes service animals; requires advance contact for arrangements	Service animals permitted with proper documentation and provider order if needed	N/A	Priority processing for service animal accommodation; contact provided for arrangements	Staff trained in service animal policies and required documentation
Exam Rooms & Offices	Handicap-accessible exam rooms and offices	Physical disability accommodations provided in exam settings	Translation and interpretation available onsite	Exam room accommodations prioritized based on need	Staff instructed on disability access and communication needs in clinical care
Financial Counseling	Accessible offices on main campus; assistance available for those with disabilities	Support for document preparation for those with disability status	Assistance with forms, verbal explanation available	Walk-in and appointment options; services for unemployed/disabled prioritized	Staff trained on support for disabled and special needs individuals in financial matters
Disability Support Resources	Access to community resources and advocacy services	Connection to assistive services as needed	Access to communication and support helplines	Resource coordination for urgent needs	Staff knowledgeable about referral to specialized disability services

Digital Health Services

Department	Digital Health Service	Platform/Tool	Type of Care	Functionality	Accessibility Features	Support for Continuous Monitoring/Follow-Up
Primary Care	Virtual Care Visits	Secure Video Platform (integrated with Patient Portal)	Chronic disease management, medications, acute concerns, prevention	Face-to-face video visits, medical history review, prescription management	Accessible via computer, smartphone, or tablet; internet connection required	Ongoing follow-up visits, care plan adjustments, direct provider messaging
Mental Health & Behavioral Health	Telepsychiatry	Integrated Telehealth Partners (ITP) Platform	Inpatient, outpatient, emergency, and urgent care psychiatry	Remote psychiatric evaluation, consults, crisis management	Available for ED, urgent care, inpatient settings; expands access to specialists	Daily consults, continuous monitoring in inpatient units, staff collaboration
All Departments	Online Patient Portal	Broadlawns Patient Portal (Web & MHealth App)	General healthcare management	Access health records, appointment scheduling, bill pay, provider messaging	24/7 online/mobile access; family proxy capability; password encryption	Secure messaging with providers for follow-up, access to up-to-date health data, appointment reminders
Specialty Clinics	Virtual Care Visits	Secure Video Platform (integrated with Patient Portal)	Specialist consultations	Video visits with specialists, care coordination, prescription management	Internet-enabled device required, flexible scheduling	Follow-up consultations, ongoing specialist engagement, care adjustments
All Departments	Remote Monitoring Tools	As part of virtual care and portal services	Chronic disease management, monitoring at home	Collection and review of patient data (e.g., symptoms, vital signs)	Remote data upload, patient/provider access via portal	Continuous monitoring, rapid response to changes in patient status, personalized follow-up

Collaborations / Educational Programs

Department	Program/Education Type	Details
Behavioral Health	Clinical Rotations, Shadowing, Internships	Hands-on learning in mental health services including outpatient and community settings
Dental Assisting	Internships, Practical Training	Exposure to dental assisting duties in clinical environments
Diabetics	Clinical Rotation, Shadowing	Experience in diabetic education and patient management
Emergency Medical Technician	Job Shadowing, Preceptorship	Observation and hands-on training in emergency medical response
Medical Information Management	Internship, Shadowing	Training in healthcare data management and records processing
Pharmacy	Clinical Rotation, Internship	Exposure to hospital pharmacy operations and patient medication management
Physical Therapy	Internship, Practical Training	Supervised patient care and rehabilitation therapy instruction
Radiologic Technician	Internship, Clinical Rotation	Training with diagnostic imaging technology and patient imaging procedures
Family Medicine	Residency, Elective Rotations, Seminars, Practical Training	Full-spectrum family medicine residency with up to 18 weeks electives (pediatrics, orthopedics, psychiatry, more); longitudinal, team-based approach; international medicine opportunities; mentorship in areas like sports medicine, OB, ultrasound, dermatology
General Medicine	TECH & TEACH Apprenticeship	Paid healthcare apprenticeships for Certified Nursing Assistant (CNA) training; includes on-the-job training, classroom learning, and shadowing

Collaborative Research Projects

Department	Research Project/Clinical Trial	Description	Impact on Healthcare Professionals
Clinical Laboratory	Automated Urinalysis Implementation	Adoption of iQ Workcell urinalysis solution integrating iQ200 urine microscopy and Arkray AUTION MAX™ for diagnostic screening, aimed at reducing manual microscopic reviews by 63%.	Reduces repetitive lab workload, allows clinical lab professionals to focus on complex cases, and offers opportunities to learn advanced automated diagnostic systems.
Family Medicine	Residency and Fellowship Research Initiatives	Accredited Family Medicine Residency program with ongoing clinical research integrated into residency curriculum, including practice-based research, novel protocols, and quality improvement projects.	Advances resident training in clinical research, quality improvement, and evidence-based practice, strengthening physician leadership and teaching skills.
Institutional Development	Special Programs & Capital Improvement Research	Foundation-driven projects supporting upgraded healthcare environments, technology trials, and new treatment model development to expand access and improve care delivery.	Healthcare professionals engage in evaluation of new workflows, adoption of best practices, and leadership in innovation-focused initiatives.
Student/Academic Affairs	Clinical Rotation and Preceptorship Projects	Structured opportunities for health profession students to participate in research and innovation projects during clinical shadowing and internships, including clinical trials participation.	Facilitates practical exposure to research, fostering career advancement and hands-on experience in clinical investigation and healthcare delivery improvements.

Professional Development Programs

Department	Affiliated Professional Organizations	Professional Development Programs
Family Medicine	American Academy of Family Physicians (AAFP) Local and State Medical Associations	Residency programs Fellowship programs Paid membership in AAFP and local/state medical associations
General Medicine	National Committee for Quality Assurance (NCQA) Level 3 Recognition	Continuing education through Broadlawns Academy Health promotions Staff learning opportunities
Mental Health	Partnerships with local and state medical associations	Residency programs Clinical workshops Continuing professional development
Nursing	Local and regional nursing associations	Continuing education Professional development through in-house and partner programs
Dental	Local dental associations	Ongoing training Clinical education through Broadlawns Academy
Emergency & Urgent Care	Local emergency medicine associations	Residency opportunities Access to Broadlawns Academy for continuing training
Laboratory & Radiology	Professional partnerships with laboratory and radiology associations	Continuing education Skill-based workshops

Certification and Accreditation Programs

Department	Certification / Accreditation	Accreditation Body
Acute Care Hospital	Licensed Acute Care Hospital	State of Iowa
All Departments	Hospital Accreditation	The Joint Commission
Medical Home / Primary Care	Level 3 Patient-Centered Medical Home	National Committee for Quality Assurance (NCQA)

Internship and Observation Programs

Department	Opportunity Type	Description	Application Process	Contact
Allied Health	Clinical Rotation	Hands-on clinical learning for allied health profession students.	Submit required application documents. Placement based on availability.	students@broadlawns.org
Allied Health	Internship/Preceptorship	Structured educational experiences with supervision and mentorship.	Submit required application documents. Placement based on availability.	students@broadlawns.org
Allied Health	Job Shadowing	4-hour observation experiences to explore healthcare careers.	Submit paperwork 30 days in advance. Additional documents required.	students@broadlawns.org
Healthcare (General)	Apprenticeship	Paid, structured, work-based learning for those pursuing healthcare careers.	Apply via apprenticeship program page or current openings.	N/A
Medical	Clinical Rotation	Rotational experiences for medical students from affiliated programs.	Submit required application documents. Placement based on availability.	students@broadlawns.org
Medical	Internship/Preceptorship	Mentored experiences for medical students and graduates.	Submit required application documents. Placement based on availability.	students@broadlawns.org
Medical	Job Shadowing	Short-term observation alongside medical professionals (up to 4 hours).	Submit paperwork 30 days in advance. Additional documents required.	students@broadlawns.org
Nursing	Clinical Rotation	Clinical learning for nursing students from affiliated schools.	Submit required application documents. Placement based on availability.	students@broadlawns.org
Nursing	Internship/Preceptorship	Guided, real-world experience for nursing students and graduates.	Submit required application documents. Placement based on availability.	students@broadlawns.org
Nursing	Job Shadowing	4-hour observation of nursing roles and responsibilities.	Submit paperwork 30 days in advance. Additional documents required.	students@broadlawns.org

Hospital Academic Awards and Achievements

Department	Award Name	Awarded For	Date/Year	Description
Behavioral Health	DAISY Award	Exceptional Nursing Care	2024 Q4	Callie Barnard, RN, recognized for outstanding compassion and clinical skill as part of the international DAISY Award program.
Surgery	DAISY Award	Exceptional Nursing Care	2024 Q4	Justin Amick, RN, recognized for outstanding compassion and clinical skill as part of the international DAISY Award program.
General Nursing	DAISY Award	Exceptional Nursing Care	Ongoing	National/international program celebrating the extraordinary care, compassion, and clinical skill of Broadlawns nurses in all units.
General Hospital	Caught You Doing Something Great Gram	Going Above and Beyond	Ongoing	Internal recognition program honoring employees who exceed normal job responsibilities.
Hospital Administration	Make A Difference Corporate Award	Promoting Cultural Diversity & MLK Legacy	2019	Recognizes Broadlawns as an organization perpetuating Dr. Martin Luther King’s legacy, presented by John R. Grubb YMCA.
General Employment/TEACH Program	Iowa Job Honor Award	Workforce Development	2018	Recognizes Broadlawns for its TEACH program, supporting training and employment for healthcare careers.

Hospital Specialization and Expertise Opportunit

Department	Icon	Residency/Specialty Training	Program Details
Family Medicine		Family Medicine Residency	3-year program; comprehensive, flexible, longitudinal training; hands-on experience in inpatient and outpatient settings; continuity clinic; procedural and emergency care; community outreach; support for niche interests (sports medicine, women’s health, ultrasound, dermatology, surgical obstetrics); international medical experiences
Psychiatry		Psychiatry Residency	Broadlawns UnityPoint Psychiatry Residency; varied, hands-on clinical experience; broad exposure to psychiatric care settings

Hospital Residency and Assistantship Programs

Department	Specialty / Training Program
Family Medicine	Family Medicine Residency
Psychiatry	Psychiatry Residency (Broadlawns UnityPoint Psychiatry Residency Program)

What are the activities of the hospital for patients without insurance?

Department/Service	Support Option	Description
Financial Counseling	Eligibility Assistance	Assists uninsured patients in qualifying for federal, state, and local programs and helps determine eligibility for Broadlawns Community Care Program
Financial Counseling	Payment Plans	Offers a variety of payment plans for uninsured or underinsured patients
Financial Counseling	Medicaid Application Support	Certified financial counselors help patients reapply or apply for Medicaid and provide guidance on required documents
Financial Counseling	Alternative Coverage Guidance	Guidance provided to locate other health insurance sources for those ineligible for Medicaid or traditional insurance plans
Community Care Program	Financial Assistance	Financial assistance program for low-income or uninsured patients
Billing & Financial Services	Discounted Service Packages	Discounted OB package pricing specifically for uninsured patients (vaginal delivery, C-section, and related services)
Emergency Department	Emergency Care Guarantee	All patients are eligible to receive emergency care regardless of insurance status
Billing & Financial Services	No Surprises Act	Provides uninsured patients with a good faith estimate of care costs before services are rendered
Outreach & Counseling	Walk-in & Scheduled Appointments	Patients can receive support as walk-ins or by scheduling appointments with financial counselors
Billing & Financial Services	Charity Care/Uncompensated Care	Broadlawns provides substantial uncompensated charity care for patients who cannot pay

Hospital Research Collaborations

Department	Research Institution / Lab	Affiliated University or Research Center	Collaboration Description
Clinical Education	Drake University Experiential Education	Drake University	Broadlawns serves as a primary clinical site for ABSN students, partnering with Drake ABSN faculty and a Clinical Nurse Educator to provide seamless, hands-on clinical experiences and professional development.

Mentoring and Consultancy in Hospital Education

Department	Mentorship/Advisory Program	Structured Mentorship for Trainees/Graduates
Behavioral Health	Behavioral Health Apprenticeship Program: multi-year pathway with mentorship, job training, and comprehensive practical experience	Yes: Two-to-three-year structured mentorship and hands-on training; community workforce development support
Family Medicine	Family Medicine Residency: includes close faculty mentorship, diverse clinical exposure, and structured guidance from senior residents and attendings	Yes: Structured residency mentorship and support, elective rotations with mentorship, IMG support, research supervision
Nursing	Earn-while-you-learn Apprenticeship: paid program with one-on-one mentorship, job shadowing, and credentialing support	Yes: One-on-one mentorship for CNA trainees, ongoing support for new nurses, career coaching
Health Professions (General/Allied Health)	Clinical Rotations, Job Shadowing, Internships/Preceptorships: faculty advisors and preceptors provide guidance and evaluation	Yes: Preceptorship and direct supervision for students, support for professional development
TEACH/TECH Apprenticeship	Structured apprenticeship (TEACH/TECH): mentorship focused on overcoming barriers to healthcare careers, skill development, paid training	Yes: Dedicated mentorship, ongoing advisory support during apprenticeship, potential for employment post-completion

Broadlawns Medical Center Nearest Places

Hotels

1 km

4.6

Des Lux Hotel

Luxury rooms, free WiFi, fitness center, breakfast included

1 km

4.4

Hilton Des Moines Downtown

Modern rooms, indoor pool, restaurant, pet-friendly, free WiFi

0.8 km

4.4

Home2 Suites by Hilton Des Moines at Drake University

Suites with kitchens, free breakfast, gym, pet-friendly, free parking

1 km

4.2

Des Moines Marriott Downtown

Downtown location, indoor pool, event spaces, fitness center

1 km

4.2

Embassy Suites Hotel Des Moines

All-suite hotel, free breakfast, indoor pool, business center

0.9 km

4.1

Holiday Inn Des Moines Downtown

Modern rooms, restaurant, fitness center, free WiFi, business services

Florists and Gift Shops

0 m

4.5

Broadlawns Medical Center Gift Shop

Fresh flowers, fashion accessories, home décor, greeting cards, home essentials, phone orders, in-house patient and staff delivery, no sales tax (non-profit)

700 m

4.7

The Wild Orchid

Flower delivery, custom arrangements, gift baskets for hospital delivery

850 m

4.6

Irene´s Flowers & Exotic Plants

Florist, exotic plants, flower delivery, custom bouquets

0 m (online)

4.4

Hospital Gift Shop (Online Delivery to Broadlawns)

Hospital gift and flower delivery, get well gifts, magazines, books, games

950 m

4.3

Hy-Vee Floral (Euclid Ave.)

Fresh flowers, arrangements, balloons, delivery

1 km

4.4

Flowerama Des Moines

Flower delivery, arrangements, plants, same-day service

Food and Restaurant

0 km

The Coffee Connection at Broadlawns

Coffee, Pastries, Snacks

0 km

Broadlawns Cafeteria

American, Grill, Breakfast/Lunch/Dinner

approx. 0.9 km

4.6

Blue Sushi Sake Grill

Sushi, Japanese

approx. 1 km

4.9

801 Chophouse – Des Moines

Steakhouse

approx. 1 km

4.7

Fresko

Farm-to-table, American

approx. 1 km

4.8

Eatery A

Mediterranean

Pharmacies

0 km

4.3

Broadlawns Medical Center Outpatient Pharmacy

Prescription services, in-person consultation, medication management, outpatient pharmacy

0.8 km

4.1

Primary Health Care Pharmacy

Prescription fill, medication counseling, multilingual staff, chronic care support

1 km

4.7

Fifield Pharmacy

Compounding, immunizations, medication synchronization, prescription transfers

0.7 km

4.1

Mercy Medical Center Outpatient Pharmacy

Prescription services, bedside delivery, immunizations, specialty pharmacy support

1 km

4.6

Drake University College Pharmacy

Compounding services, prescription refills, patient consultations, medication therapy management

1 km

Walgreens Pharmacy 5852

24-hour pharmacy, immunizations, prescription refills, health screenings

Taxi and Transportation

0.3 km

4.2

Yellow Cab Company

24/7 taxi service, airport rides, pre-scheduled pickups

0.8 km

4.7

Lucky Cab

Private taxi, airport drop-off/pickup, scheduled rides

0.1 km

4.1

DART Bus Route 16

Fixed-route bus, regular service, accessible

0.1 km

4.1

DART Bus Route 14

Fixed-route bus, downtown connections, accessible

0.0 km

4.4

Uber

On-demand ride service, app-based booking, car options

0.2 km

4.3

DART Flex Connect (Partner: Yellow Cab, Uber)

On-demand, zone-based ride service, connects to buses

ATMs and Banks

0.19 miles

4.1

Wells Fargo ATM - Wells Fargo Arena

ATM services, cash withdrawal, deposits, account services

0.39 miles

4.2

Wells Fargo Bank + ATM - Downtown MB

Full-service banking, ATM, personal and business banking

0.45 miles

Wells Fargo Bank + ATM - Des Moines Downtown

Banking center, ATM, checking, savings, loans

0.00 miles

Broadlawns Medical Center ATM

ATM services within hospital, cash withdrawal, hospital visitor access

0.70 miles

4.1

Bankers Trust ATM - Downtown

ATM, cash withdrawal, balance inquiry, account transfers

0.95 miles

Bank of America ATM - Downtown Des Moines

ATM services, cash withdrawal, deposits, account access

Parking Lots

On-site (0 km)

Broadlawns Medical Center Patient/Visitor Parking (Lot A)

Complimentary parking for patients and visitors, accessible spaces, close to main entrance, transporter services available

On-site (0 km)

Broadlawns Medical Center Lot C

Complimentary parking for patients and visitors, near Medical Office Building and Outpatient Clinics

On-site (0 km)

Broadlawns Medical Center Lot E

Complimentary parking for patients and visitors, close to Imaging and Outpatient Clinics

Shopping Malls

1.0 km

4.1

Merle Hay Mall

Target, Kohl´s, Shoe Carnival, Ross Dress for Less, Flix Brewhouse, specialty shops, food court

0.7 km

3.8

River Bend Plaza

Family Dollar, laundromat, local bakery, small businesses

0.5 km

3.7

Park Fair Mall

Grocery store, insurance agencies, clothing shops, medical offices

Stationery and Copying Services

0.7 km

4.8

Des Moines Printing

Custom commercial print services, office stationery products, in-house printing team, fast turnaround, affordable prices

0.95 km

4.7

Buzzard Billy´s Printing

Custom print specialist, wide-format printing, mounting options, delivery service

1 km

4.4

The UPS Store

Print and document services, custom stationery and cards, shipping, packaging

Car Rental

0.85 km

4.3

Enterprise Rent-A-Car

Wide vehicle selection (cars, SUVs, trucks), weekend rentals, business rentals

1.0 km

4.2

Avis Car Rental

Economy to luxury vehicles, business and leisure rentals, weekend specials

0.95 km

4.1

Hertz Car Rental

Wide range of vehicles, long-term and short-term rentals

Patient Experiences

✅ Summary of Positive Reviews

Broadlawns Medical Center receives high praise from visitors for its efficient and compassionate care. Patients appreciate the quick and courteous service at the front desk and within the urgent care department, noting minimal wait times and attentive staff. Mentioned frequently are staff members such as Dusty, Ellie, Dr. Harvey, and the supporting team, who are recognized for their professionalism, friendliness, and ability to make patients feel valued and cared for. The cleanliness and maintenance of the facility are also highlighted positively, along with the thorough attention given to patient care, ensuring a confident and satisfactory experience.

❌ Summary of Negative Reviews

Negative reviews for Broadlawns Medical Center focus on instances of unprofessional and disrespectful treatment reported by a patient during emergency situations. These accounts describe experiences of insensitivity, mockery, and lack of care by specific staff members, creating distress and discomfort for the patients involved. Such experiences highlight concerns about the consistency of compassionate care across all encounters at the medical center.

Working Hours

Emergency Department

Open 24/7

Outpatient Services

Monday - Friday: 8 a.m. - 8 p.m.; Saturday: 9 a.m. - 3 p.m.

Diagnostic Testing (Radiology)

Monday - Friday: 8 a.m. - 8 p.m.; Saturday: 9 a.m. - 3 p.m.

Laboratory Services

Monday - Friday: 8 a.m. - 8 p.m.; Saturday: 9 a.m. - 3 p.m.

Department Phones

Department	Phone
Cardiology	(515) 282-2210
Case Management	(515) 282-6669
Dental Clinic	(515) 282-2421
Diabetes Education	(515) 282-2546
Diagnostic Clinic	(515) 282-2403
Ear, Nose & Throat (ENT)	(515) 282-7750
Emergency Department	Call 911
Endocrinology	(515) 282-3041
Family Health Center	(515) 282-2334
Family Optical	(515) 282-3362
Financial Counseling	(515) 282-2246
Foot & Ankle Clinic	(515) 282-3668
Lab Services	(515) 282-2249
Internal Medicine	(515) 282-5650

Language and Translation Services

English
Spanish
Bosnian
Burmese
Karen
Vietnamese
American Sign Language (ASL)
Interpretation services available for over 200 additional languages

Broadlawns Medical Center

NPI Number : 1467447508

1801 Hickman Rd, Des Moines, IA 50314

+1 (515) 282-2200

www.broadlawns.org

Departments

Family Medicine

Urgent Care

Mental Health Outpatient

Eye Clinic

Endocrinology

Foot & Ankle Clinic

Family Optical

Gastroenterology

Appointment Information

Visiting Hours

Important Doctors

Jackie Shipley, ARNP

Ryan Bakke, DO

Jamie Briar, MSN, ARNP, FNP-BC

Ronnie Hawkins, DO

Edward Jones, DO

Emily McIntosh, MSN-FNP

Nicole McClavy, ARNP

Kaaren Olesen, DO

Christopher Blodi, MD

Monique Root, OD

Jena Velasquez, PT, DPT

Broadlawns Medical Center Information

Management and Leadership Team

Average Salary

Support Programs for Patients

Payment Plans

Cost Consulting

Hospital for patients with disabilities or special needs

Digital Health Services

Collaborations / Educational Programs

Collaborative Research Projects

Professional Development Programs

Certification and Accreditation Programs

Internship and Observation Programs

Hospital Academic Awards and Achievements

Hospital Specialization and Expertise Opportunit

Hospital Residency and Assistantship Programs

What are the activities of the hospital for patients without insurance?

Hospital Research Collaborations

Mentoring and Consultancy in Hospital Education

Broadlawns Medical Center Nearest Places

Hotels

Des Lux Hotel

Hilton Des Moines Downtown

Home2 Suites by Hilton Des Moines at Drake University

Des Moines Marriott Downtown

Embassy Suites Hotel Des Moines

Holiday Inn Des Moines Downtown

Florists and Gift Shops

Broadlawns Medical Center Gift Shop

The Wild Orchid

Irene´s Flowers & Exotic Plants

Hospital Gift Shop (Online Delivery to Broadlawns)

Hy-Vee Floral (Euclid Ave.)

Flowerama Des Moines

Food and Restaurant

The Coffee Connection at Broadlawns

Broadlawns Cafeteria

Blue Sushi Sake Grill

801 Chophouse – Des Moines

Fresko

Eatery A

Pharmacies

Broadlawns Medical Center Outpatient Pharmacy

Primary Health Care Pharmacy

Fifield Pharmacy

Mercy Medical Center Outpatient Pharmacy

Drake University College Pharmacy

Walgreens Pharmacy 5852

Taxi and Transportation

Yellow Cab Company

Lucky Cab

DART Bus Route 16