Primary Care |
Telemedicine Video Visits |
Remote video consultations with providers for routine care, check-ups, and follow-ups |
Ensures ongoing management without in-person visits |
Accessible via computer or mobile devices, reducing travel needs |
Facilitates timely follow-up and ongoing care |
Mental Health |
Telehealth Mental Health Visits |
Secure video sessions with mental health professionals |
Provides behavioral health support, counseling, therapy |
Available from home, reducing barriers to access |
Enables consistent support and crisis intervention |
Retinal & Eye Care |
Remote Retinal Screening |
Digital transfer of retinal images for specialist review |
Allows for early detection and monitoring |
Enables care even if specialists are not on-site |
Supports regular review of chronic conditions |
Bariatric Surgery |
Pre/Post-Op Teleconsultation |
Virtual visits pre- and post-surgery for patient preparation and follow-up |
Guides patients through care plans remotely |
Reduces need for travel during recovery |
Ensures adherence to post-op protocols |
Dermatology |
Store-and-Forward Teledermatology |
Patients submit images of skin conditions for remote diagnosis |
Enables quicker specialist input |
Accessible online from any location |
Supports ongoing skin condition management |
Rehabilitation |
Remote Rehabilitation Monitoring |
Video sessions and remote check-ins with physical/occupational therapists |
Supports therapy adherence and progress tracking |
At-home exercises and feedback via telehealth platforms |
Allows for progress tracking and therapy adjustments |
Neurology & Sleep Medicine |
Tele-neurology Consultations |
Remote evaluation and follow-up for neurological and sleep disorders |
Provides specialty care without need for in-person visits |
Accessible to patients in remote areas |
Facilitates monitoring of chronic conditions |
Audiology & Speech |
Remote Audiology/Speech Sessions |
Video and digital tool-based therapy and hearing care |
Improves access to specialty services |
Home-based, requiring only basic technology |
Ensures ongoing therapy and outcome tracking |
Transplant Follow-up |
Telemedicine Transplant Follow-up |
Virtual post-transplant monitoring and consultations |
Provides crucial post-surgical care and advice |
Removes travel burden during recovery |
Supports regular lab and symptom review remotely |
All Departments |
Patient Portal (My HealtheVet) |
Online access to medical records, secure messaging with providers, appointment scheduling, prescription refills |
Enables patient engagement, self-management, and direct communication |
24/7 access from any internet-connected device |
Supports proactive management and rapid response to health concerns |
Chronic Disease Management |
Home Telehealth Monitoring Devices |
Devices for vital sign tracking (e.g., blood pressure, glucose) reporting data back to care teams |
Allows continuous assessment and personalized interventions |
Used at home without clinic visits |
Immediate alerts enable timely intervention |