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Mercy Medical Center Cedar Rapids

3.5 (507)

Mercy Medical Center in Cedar Rapids was founded in 1900 by the Sisters of Mercy. It has a bed capacity of approximately 445–450 and is recognized for its award-winning care, frequently ranking among Iowa’s top hospitals. Major specialties include cancer care, trauma, surgical, women’s, and critical care services.

NPI Number : 1932342110

701 10th St SE, Cedar Rapids, IA 52403

+1 (319) 398-6011

www.mdmercy.com

Get Directions

Departments

General Surgery

Birthplace & NICU

Hall-Perrine Cancer Center

The Heart Center

Hospice

Surgical Services

Women´s Center

Innovation Center for Aging & Dementia

Outpatient Substance Use Disorder Treatment

Appointment Information

Department	Online Appointment	Phone Scheduling	Walk-in Availability	Same-Day Appointment	Hours
Pediatrics	Available for some providers. Not available on weekends.	(319) 861-7900	Not specified	Call clinic for availability	Mon-Thu: 8am-7pm Fri: 8am-5pm Sat-Sun: 8am-12pm
Video Visits	Not specified	Available—call your clinic	Not specified	Call clinic for same-day options	Clinic hours vary

Visiting Hours

Department	Online Patient Visitation Options	Scheduling Patient Visits by Phone	Walk-In Patient Visits	Same-Day Patient Visitation Options
Birthplace	No specific online visitation; contact department for more	Call Central Scheduling: (319) 861-7778 or main line: (319) 398-6011	Allowed: One visitor per day per outpatient; screening required at entry; mask if symptomatic	Same-day allowed within visiting hours (7 A.M. - 8 P.M.); subject to screening and space limits
Cardiology	No specific online visitation; contact department for more	Call Central Scheduling: (319) 861-7778 or main line: (319) 398-6011	Allowed: Two visitors at a time per inpatient; screening required at entry; no age restrictions	Same-day allowed within visiting hours (6 A.M. - 9 P.M.); subject to department policy and patient status
General Inpatient Units	No online virtual visitation specified; visitors can send Cheer Cards online	Schedule by calling (319) 398-6011 for all units	Allowed: Two visitors/support persons at a time; screening and mask if symptomatic	Same-day visits accommodated during regular hours (6 A.M. - 9 P.M.); extended hours may be available for one support person
Outpatient Clinics	No specific online visitation; telehealth services may be available	Schedule by calling (319) 398-6011 or department	One visitor per day per outpatient; screening required; mask if symptomatic	Same-day visits permitted if scheduling and safety capacity allow
Surgery/Procedure Areas	No online visitation; support persons as permitted per policy	Schedule visitation support via main line: (319) 398-6011	Visitors allowed per departmental policy; all must clear screening	Same-day support person visits allowed for scheduled procedures, if capacity allows

Important Doctors

Mercy Medical Center Cedar Rapids Information

Management and Leadership Team

Department	Name	Title	Area of Expertise	Role
Administration	Dr. Timothy Quinn, MD, MBA	President & CEO	Executive Leadership, Strategic Development, Physician	Oversees all hospital operations, sets vision and strategy, ensures quality patient care, leads strategic initiatives
Finance	Nathan Van Genderen	Executive Vice President & CFO	Financial Management, Operational Efficiency	Directs financial operations, budgeting, and fiscal strategy
Nursing & Patient Care	Molly Newhouse	Vice President, Patient Care Services & Chief Nursing Officer	Nursing Administration, Patient Safety, Quality Improvement	Oversees nursing staff, patient care quality, and clinical performance
Information Technology	Jeff Cash	Senior Vice President & Chief Information Officer	Healthcare IT, Digital Transformation	Leads IT strategy, data security, and technology implementation
Business Health Solutions	Nick Bingham, MD, MPH	Leader, Multidisciplinary Team	Occupational Health, Preventive Medicine	Guides business health solutions and multidisciplinary team initiatives
Business Health Solutions	Greg DeWolf	Leader, Multidisciplinary Team	Business Health Services	Co-leads business health programs and community outreach
Business Health Solutions	Kristin Kuch	Leader, Multidisciplinary Team	Business Health Services	Works on patient-centered health solutions for businesses
Business Health Solutions	Stephanie Cooper	Leader, Multidisciplinary Team	Business Health Services	Develops and implements health solutions for organizations
Business Health Solutions	Brenda Swanson	Leader, Multidisciplinary Team	Business Health Services	Coordinates business health initiatives and programs

Average Salary

Department	Common Procedures/Consultations	Average Fee Range (Gross/Discounted/Insurance)	Cost Variation Factors	Financial Assistance & Payment Options
Cardiology	Initial cardiology consult, EKG, cardiac stress test, echocardiogram, cardiac catheterization	$200 - $3,500+ (depending on consultation, test complexity, and specialist involvement)	Procedure complexity, inpatient vs. outpatient, specialist fees, extended monitoring	Financial assistance for uninsured/underinsured, payment plans, insurance accepted
Neurology	Neurology consult, EEG, nerve conduction studies, MRI brain	$250 - $2,800+ (consults to advanced imaging)	Procedure complexity, specialist involvement, type of imaging, inpatient vs. outpatient	Discounts for eligible patients, payment plans, insurance billing, cost estimates available
Oncology	Oncology consult, chemotherapy session, infusion therapy, biopsy	$300 - $4,500+ (consults to infusions/biopsies)	Type of therapy, drug regimens, session frequency, specialist involvement	Financial assistance, insurance negotiation, payment plan options
Orthopedics	Orthopedic consult, joint injections, fracture care, knee/hip replacement	$250 - $30,000+ (consults, injections, to full replacement surgeries)	Procedure complexity, surgical implants, inpatient stay, specialist/surgeon fees	Assistance for uninsured/underinsured patients, structured payment plans, insurance accepted
Outpatient Services	Lab tests, x-rays, ultrasounds, outpatient surgery, physical therapy	$50 - $7,500+ (from lab draws to outpatient procedures)	Service complexity, number of tests, anesthesia use, procedure duration	Financial aid programs, payment plans, price estimates by request, insurance coordination

Support Programs for Patients

Program/Service	Description	Contact/Department
Financial Assistance Program	Discounted or free medically necessary healthcare services for low-income patients who qualify under Mercy’s Financial Assistance Policy.	Patient Accounts: (319) 369-4505
MercyCare Health Partners Clinic	Specialized clinic supporting low-income, complex-care patients with frequent visits, education, and help navigating the health system (dialysis, cancer, mental health, and homelessness).	MercyCare Health Partners
In-home Care Services	Assistance with home-based care for patients who need continued medical support outside the hospital.	Contact Patient Accounts or Social Services for referral
Palliative Care	Comprehensive support for patients with serious illness, including symptom management and support.	Palliative Care Team
Social Support Services	Social workers assist with case management, resource coordination, and connecting patients to community resources, including Medicaid and housing.	Social Work Department
Day Care Centers/Adult Day Services	Support and daytime care for adults requiring supervision or therapeutic activities.	Contact Social Work Department for referral
Financial Counseling	Guidance to identify financial support options, resources, and facilitate assistance applications.	Patient Accounts: (319) 369-4505
Cancer Support	Specialized financial counseling and support programs for cancer patients facing long-term care needs.	Hall-Perrine Cancer Center: (319) 365-4673

Payment Plans

Payment Plan Option	Description	Contact/How to Apply	Additional Features
Installment Plans	Custom payment arrangements for high-cost procedures based on patient needs.	Call (319) 369-4505 or email financialadvocate@mercycare.org	Flexible installments, determined by financial counselor
Interest-Free Options	No interest charged on payment arrangements set up with the hospital.	Contact Patient Accounts at (319) 369-4505	Interest-free if paid as agreed in arrangement
Minimum Monthly Payment	Minimum monthly payment is typically required for payment plans.	Set up through financial advocate or Patient Accounts office	Minimum payment as low as $25/month (may vary)
Flexible Payment Schedules	Payment period may be adjusted based on total amount due and patient circumstances.	Contact financial advocate by phone or email to discuss options	Time frames and amounts negotiated individually
Online Payments	Option to make payments online via MyChart system.	Sign up for MyChart on Mercy’s portal	Pay by credit card, access billing history
Financial Counseling/Assistance	Consultation to identify payment solutions, possible sliding scale or partial assistance if eligible.	Speak with a financial counselor at (319) 369-4505 or financialadvocate@mercycare.org	Assessment-based assistance; may include payment plans or discounts

Cost Consulting

Department	Service Description	Contact Information	Guidance on Treatment Costs	Financial Support Options	Hours
Patient Accounts / Financial Counseling	Financial counselors help identify ways to fulfill financial responsibility, develop payment plans, and provide assistance in a fair, non-discriminatory manner.	(319) 369-4505 financialadvocate@mercycare.org	Yes, guidance on treatment costs and payment arrangements is provided before starting care.	Payment plans, financial assistance, and support in finding additional resources.	Mon-Fri: 7:30 a.m. – 5:00 p.m.
Employee Assistance Program (EAP) Financial Counseling	Expanded counseling for employees, including a one-hour appointment per contract year covering financial topics and legal services.	Contact Mercy BHS for scheduling and more information.	Not explicitly stated.	Financial counseling, legal consultation (1/2 hour per year for select topics).	By appointment

Hospital for patients with disabilities or special needs

Department A-Z	Physical Accessibility	Assistive Devices	Communication Aids	Priority Services	Staff Training for Inclusive Care
General Hospital Facilities	Wheelchair-accessible entrances, elevators, ramps, accessible parking, age- and dementia-friendly interior design	Wheelchairs available on site, access to rehabilitation and seating clinic for mobility equipment	Assistance with effective communication for persons with disabilities during visits and stays, aid for hearing or visually impaired (by request)	Patient escort services, priority access for those with special needs, personalized assistance for dementia care	Ongoing education and training for compassionate, inclusive care, including The Mercy Touch® approach and dementia care best practices
The Chris & Suzy DeWolf Family Innovation Center for Aging & Dementia	Intentionally designed to be age- and dementia-friendly, easy navigation and safe, calming environment	Adaptive devices for those with cognitive or physical impairments (as needed)	Support for memory or comprehension needs, specialized communication approaches for dementia patients	Tailored programs and services for older adults and persons with cognitive conditions	Specialized training in dementia care, caregiver support programs

Digital Health Services

Department	Digital Health Service	Description	Support for Patient Care	Accessibility & Follow-up Features
Ambulatory & Acute Care	MyChart Patient Portal	Secure online access to medical records, lab results, appointment scheduling, medication refill requests, and provider messaging.	Facilitates ongoing communication and care coordination between patients and providers.	Enables remote access to health information, supports timely follow-up and patient engagement via any computer or mobile device.
All Departments	Video Visits (Telemedicine)	Live video appointments via MyChart mobile app for a range of needs: acute, chronic, and follow-up care, including urgent care and after-hours video visits.	Delivers care without the need for in-person visits, allowing prompt evaluation, diagnosis, and management of health issues.	Expands access to providers from home or remote locations, supporting convenient and flexible scheduling.
Primary Care & Specialty Clinics	e-Visits	Online consultation via a secure questionnaire for non-urgent symptoms. Provider reviews and responds with a treatment plan within one business day.	Streamlines assessment for common, non-urgent health concerns and delivers timely guidance and care plans.	Allows patients to initiate visits any time, with guaranteed response during office hours; no charge if escalation to video/office visit is needed.
All Departments	Telephone Visits	Direct conversations with providers by phone for consultation, symptom review, and care coordination.	Supports patients who lack video technology or prefer phone-based interaction; maintains continuity of care.	Accessible to patients without internet access or smart devices, offering flexible remote follow-up options.
Inpatient & Virtual Care	CareView Virtual Patient Safety System	AI-driven virtual monitoring (e.g., Virtual Bed Rails®, Chair Rails®) supporting continuous observation from a centralized location to prevent patient falls and enhance safety.	Enhances patient safety, reduces need for in-person sitters, and allows for quicker intervention in case of falls or other incidents.	Provides 24/7 centralized monitoring, enabling rapid response and ongoing observation for high-risk patients.
Population Health	Advanced Analytics & Data Management	Systems for aggregating and analyzing patient data to support personalized care, identify at-risk populations, and manage chronic disease.	Improves care outcomes with data-driven insights, early identification of risk, and targeted interventions.	Supports proactive follow-up and remote monitoring of patient populations for better health outcomes.

Collaborations / Educational Programs

Department	Program / Rotation	Description	Eligibility	Format
All Clinical Departments	Medical Student Learning Experiences	Clinical rotations and observation opportunities for students enrolled in post-graduate or graduate programs in healthcare disciplines. Includes hands-on and non-hands-on (job shadow/observer) options.	Medical students enrolled in post-graduate or graduate programs; application and orientation required.	Rotations, job shadowing, observation
Nursing	MercyReady Nursing Education Assistance Program	Offers financial assistance and paid part-time positions to nursing students (phlebotomist or patient care technician roles) during their degree completion; requires post-grad employment at Mercy Medical Center for at least two years.	Mount Mercy University nursing students (sophomore, junior, senior years)	Hands-on training, part-time clinical work, financial support
Nursing	New Graduate Nurse Residency Program	Supports new nurses’ transition to professional practice with structured clinical judgment development, leadership training, and evidence-based practice integration.	New graduate nurses at Mercy Medical Center	Practical training, seminars, mentorship
Pharmacy	PGY1 Pharmacy Residency Program	Develops clinical pharmacists for health system positions, board certification, or further residency training (PGY2).	Pharmacy graduates entering PGY1 residency	Rotations, practical training, seminars
Radiologic Technology	Mercy/St. Luke´s School of Radiologic Technology	Formal educational program for radiologic technology, combining classroom instruction and clinical training.	Students enrolled in radiology technology program	Classes, seminars, practical clinical training

Collaborative Research Projects

Department	Project/Research Focus	Clinical Trials/Initiatives	Impact on Healthcare Professionals´ Advancement
Cancer Care	Development of new cancer prevention and treatment methods; management of side effects	Hall-Perrine Cancer Center participates in national and local clinical trials for new cancer therapies and side effect management approaches	Enables oncology professionals to stay at the forefront of cancer research, with opportunities for advanced clinical trial management and integration of novel treatment protocols
Family Medicine	Clinical research integrated into patient care and education	Ongoing clinical trials through the Family Medicine Residency & Research Department; focus on patient-centered studies	Enhances research skills in family medicine providers and residents, supporting professional development and evidence-based care
Institutional Research	Oversight and facilitation of collaborative research projects at Mercy Medical Center and affiliated clinics	All research projects, including clinical trials and device development, are subject to Institutional Review Board (IRB) oversight	Promotes research ethics and compliance, providing healthcare professionals with experience in study design, regulatory review, and implementation
Specialty Clinic Development	Expansion of specialty care research and services	Planning of new clinics with a focus on integrating research-driven specialty services, such as primary and urgent care	Facilitates multidisciplinary collaboration and increases exposure to research innovations among specialty healthcare teams

Professional Development Programs

Department	Affiliated Professional Organizations	Professional Development Programs Available
Cancer/Oncology	Commission on Cancer (CoC), American College of Surgeons (ACoS) Quality Oncology Practice Initiative (QOPI) Certification Program, American Society of Clinical Oncology (ASCO)	CoC accreditation program: education, quality improvement, and comprehensive cancer care standards QOPI Certification: Ongoing quality review, education initiatives, access to latest advancements in oncology
Cardiology	American Heart Association (AHA) – Get With The Guidelines (GWTG) Quality Initiative	Clinical guideline training, quality improvement programs, access to continuing education and best practices for cardiac care
Hospital (General)	Iowa Hospital Association (IHA) United States Conference of Catholic Bishops (USCCB) for institutional governance	Advocacy training, hospital administration education, leadership development, policy webinars, statewide healthcare initiatives
Medical Education	University of Iowa Carver College of Medicine (clinical rotation partnership)	Medical student clerkships, residency programs, teaching rounds, mentoring from practicing clinicians
Orthopaedics	CareChex Medical Rating System (The Delta Group) – National evaluation and rating agency	Benchmarking, quality awards, access to outcome-based learning modules and improvement resources

Certification and Accreditation Programs

Department	Certification/Program	Accreditation Body
Continuing Education	Nursing Continuing Education Programs	Iowa Board of Nursing (Provider 57)
Continuing Education	Programs for Social Workers, Physical Therapists, Occupational Therapists, Speech-Language Pathologists, Audiologists	Varies by Professional License Governing Body
Joint Replacement	Outpatient Joint Replacement Excellence Award™	Healthgrades
Orthopedic Surgery	Outpatient Orthopedic Surgery Excellence Award™	Healthgrades
Prostate Surgery	America’s 100 Best Hospitals for Prostate Surgery Award™	Healthgrades
Vascular Surgery	America’s 50 Best Hospitals for Vascular Surgery Award™	Healthgrades
Hospital General	Outstanding Patient Experience Award™	Healthgrades
Physician Board Certification	Accepts National Board of Physicians and Surgeons (NBPAS) Certification	NBPAS
General Facility	Certified by AACI	Accreditation Association for Clinical Innovation (AACI)

Internship and Observation Programs

Department	Opportunity Type	Details	Eligibility	Contact Information
Administrative	Internship	Summer internship with exposure to multiple hospital operations under senior leadership.	College students interested in health administration	Human Resources: (319) 398-6150
Birthplace/NICU	BSN Nursing Internship	Paid summer RN internship; hands-on experience in Birthplace/NICU unit.	BSN students, junior to senior summer	Human Resources: (319) 398-6150
Cardiac Stroke	BSN Nursing Internship	Paid summer RN internship; clinical placement in Cardiac Stroke unit.	BSN students, junior to senior summer	Human Resources: (319) 398-6150
Cardiovascular Lab	BSN Nursing Internship	Paid summer RN internship; placement in Cardiovascular Lab.	BSN students, junior to senior summer	Human Resources: (319) 398-6150
Digestive Health	BSN Nursing Internship	Paid summer RN internship; involvement in Digestive Health unit.	BSN students, junior to senior summer	Human Resources: (319) 398-6150
Emergency Department (ED)	BSN Nursing Internship	Paid summer RN internship; placement in Emergency Department.	BSN students, junior to senior summer	Human Resources: (319) 398-6150
Hall-Perrine Cancer Center	BSN Nursing Internship	Paid summer RN internship; experience in Cancer Center.	BSN students, junior to senior summer	Human Resources: (319) 398-6150
Inpatient Rehab	BSN Nursing Internship	Paid summer RN internship; placement in Inpatient Rehab.	BSN students, junior to senior summer	Human Resources: (319) 398-6150
Medical Float Pool	BSN Nursing Internship	Paid summer RN internship; rotation through various departments as needed.	BSN students, junior to senior summer	Human Resources: (319) 398-6150
Medical Intensive Care (MICU)	BSN Nursing Internship	Paid summer RN internship; hands-on in Medical Intensive Care Unit.	BSN students, junior to senior summer	Human Resources: (319) 398-6150
Operating Room/Post-Anesthesia	BSN Nursing Internship	Paid summer RN internship; experience in perioperative care.	BSN students, junior to senior summer	Human Resources: (319) 398-6150
Pulmonary Medicine	BSN Nursing Internship	Paid summer RN internship; placement in Pulmonary unit.	BSN students, junior to senior summer	Human Resources: (319) 398-6150
Surgical/Oncology	BSN Nursing Internship	Paid summer RN internship; experience in surgical and oncology care.	BSN students, junior to senior summer	Human Resources: (319) 398-6150
Various (based on interest)	Job Shadowing (High School & College)	Observation via Workplace Learning Connection for high school; one-on-one shadowing via Volunteer Department for others.	High school & college students (application required)	Workplace Learning: Kirkwood Community College; Volunteer Dept: (319) 398-6035

Hospital Academic Awards and Achievements

Department	Award	Recognition	Year
Acute & Ambulatory Care	CHIME Digital Health Most Wired Level 9	Highest-ranking hospital in Iowa for digital healthcare technology	2024
Cardiology	CareChex 1 Hospital in Iowa for Heart Attack Treatment	Medical Excellence Award	2024
Patient Safety	CareChex Patient Safety Award	19-time recipient	Ongoing
Medical Excellence (All Depts.)	CareChex Medical Excellence Award	16-time recipient	Ongoing
General Medicine	Truven Health Analytics 100 Top Hospitals	National recognition for overall hospital performance	Multiple Years
Orthopedics (Spine, Knee & Hip Replacement)	Blue Distinction Center Plus	Quality and expertise in spine surgery, knee, and hip replacement	Ongoing
Patient Experience	Top 100 Hospitals for Patient Experience	WomenCertified® – Based on female patient satisfaction	Consecutive Years
Cardiology	American Heart Association Gold Achievement Award	Get With The Guidelines Quality Initiative	Year Not Specified
Pulmonary Medicine	Mercy Touch Award	Individual staff recognition	2025
Community Health	Health Equity Fund Distribution	Nonprofit grant awards for community health	2024

Hospital Specialization and Expertise Opportunit

Department	Program Type	Description
Family Medicine	Residency	Previously offered through Cedar Rapids Medical Education Foundation, but the residency program is discontinued as of July 2020. Some clinical training opportunities for students in multiple disciplines (including nurse practitioners, nurses, and dentists) may continue at affiliated centers.
Nurse Residency	New Graduate Nurse Residency Program	A structured transition program for new graduate nurses to advance from entry level to competent clinical nurse.
Pharmacy	PGY1 Pharmacy Residency	Accredited one-year post-graduate program to train clinical pharmacists for health-system positions, board certification, and advanced pharmacy practice.

Hospital Residency and Assistantship Programs

Department	Program/Residency	Description
Family Medicine	Family Medicine Residency Program	Provided training for medical graduates in primary care/family medicine (program closure July 2020)
Pharmacy	PGY1 Pharmacy Residency Program	ASHP-accredited 12-month program for developing clinical pharmacists, including didactic and experiential training
Nursing	New Graduate Nurse Residency Program	Structured transition program for new graduate nurses, focused on supporting entry-level to competent nurse practice

What are the activities of the hospital for patients without insurance?

Department/Service	Support Option	Details	Contact/Guidance
Financial Counseling	Financial Assistance Programs	Assistance in identifying ways to fulfill financial responsibility; eligibility screening for financial help	Patient Accounts: (319) 369-4505, financialadvocate@mercycare.org
Billing	Discounted Services	Discounts available for uninsured or underinsured patients	Call billing staff for eligibility: (319) 369-4505
Patient Accounting	Payment Plans	Flexible payment plans for patients experiencing financial hardship	Contact Patient Accounts: (319) 369-4505
Emergency Department	Emergency Care Guarantee	Emergency care provided regardless of insurance status or ability to pay	Visit Emergency Room (701 10th St SE, Cedar Rapids, IA 52403)
Charity Care	Uncompensated/Charity Care	Care provided at no or reduced cost for those who cannot pay, subject to eligibility	Consult financial counselor for eligibility
Financial Counseling	Alternative Health Insurance Guidance	Help finding and applying for health insurance or public programs	Patient Accounts: (319) 369-4505, financialadvocate@mercycare.org

Hospital Research Collaborations

Department/Partnership	Collaboration Focus	Affiliated Universities/Research Centers
Dementia Care	Dementia care programming innovation	Presbyterian Homes & Services
Dialysis Care	Enhancing dialysis services for kidney disease	U.S. Renal Care
General Health Care	Community health services and coordination	University of Iowa Health Care (UIHC)
Renal Care	End-stage renal disease treatment	University of Iowa Health Care (UIHC)

Mentoring and Consultancy in Hospital Education

Department	Mentorship/Advisory Program	Structured Mentorship for Trainees/Graduates
Clinical Education & Nursing	Partnerships with nursing programs to provide professional experience, career pathways, and real-world exposure.	Structured mentorship and onboarding for nursing students, recent graduates, and clinical trainees.
Volunteer & Student Services	Internships, job shadows, observation hours, and community engagement for students and early professionals.	Guided experiences and advising, including placement in volunteer or shadowing roles with oversight from experienced staff.
Alumni Mentorship (Mount Mercy University)	Annual mentorship program pairing students with alumni for career advice, professional networking, and guidance.	Mentorship focused on new students and recent graduates, including first-year peer mentoring and alumni career support. Faculty advising for course and major selection is also available.
Social Work & Care Coordination	Experienced social workers with advanced degrees mentor newer professionals and interns in care coordination and patient counseling.	On-the-job guidance for recent graduates and new social workers, emphasizing clinical skills and care planning.
Family Caregivers Center of Mercy	Leadership with decades of lived and professional experience provides mentorship to staff and caregivers in supportive roles.	Supportive environment for new professionals working with family caregivers, including opportunities for experiential learning and mentorship by senior leaders.

Mercy Medical Center Cedar Rapids Nearest Places

Hotels

0.7 km

4.2

DoubleTree by Hilton Hotel Cedar Rapids Convention Complex

On-site restaurant, fitness center, event spaces, free WiFi, modern rooms

1.0 km

4.3

Holiday Inn Express & Suites Cedar Rapids North

Free breakfast, indoor pool, fitness center, free WiFi, business center

1.0 km

Avid Hotel Cedar Rapids South Arpt Area

Modern rooms, 24/7 gym, breakfast selections, convenient store

0.9 km

3.8

Economy Inn & Suites Cedar Rapids

Affordable rooms, free parking, basic amenities

1.1 km

4.4

Homewood Suites by Hilton Cedar Rapids

Extended stay suites, free breakfast, fitness center, indoor pool

1.0 km

4.1

Comfort Inn & Suites Cedar Rapids North - Collins Road

Free WiFi, free breakfast, fitness center, pet-friendly

Florists and Gift Shops

0 m

4.8

Mercy Flowers & Gifts

Florist, fresh and artificial flower arrangements, plants, candy, balloons, gifts, in-hospital delivery, personalized Cheer Cards

600 m

4.9

Otto´s Oasis

Florist, custom floral arrangements, seasonal flowers, bouquets, delivery

900 m

4.7

Pierson´s Flower Shop & Greenhouses

Florist, greenhouses, floral designs, bouquets, hand-delivered arrangements, local delivery

Food and Restaurant

0 m

4.3

Mercy Medical Center Cafeteria

American, Sandwiches, Soups, Burgers, Salads, Desserts

0 m

4.2

The Bistro at Mercy Surgery Center

Cafe, Beverages, Coffee, Light Meals

0 m

Minnie´s (Vending Café)

Vending, Snacks, Sandwiches, Chips, Pop

900 m

4.4

Biaggi´s Ristorante Italiano

Italian, Pizza, Pasta

950 m

4.6

Emil´s Hideaway

American, Bar, Grill, Burgers

700 m

4.6

The Map Room

American, Burgers, Sandwiches, Local cuisine

Pharmacies

0 km

4.2

Mercy Medical Center Pharmacy

Hospital pharmacy, inpatient/outpatient services, medication counseling, prescription filling

0.5 km

4.6

AIM Healthcare/Reutzel Pharmacy

Prescription services, medication therapy management, compounding

0.7 km

4.5

CarePro Home Health & Home Infusion Pharmacy

Home infusion, specialty medications, delivery, medication management

0.5 km

4.4

Care Pro Pharmacy Pavillon

Retail pharmacy, prescription services, refill management

0.8 km

4.3

UnityPoint Health – St. Luke’s Hospital Pharmacy

Hospital pharmacy, outpatient services, medication counseling

0.4 km

4.5

Medical Pharmacy

Retail pharmacy, prescription services, immunizations

Taxi and Transportation

0.7 km

4.3

Red Line Cab North Liberty

Taxi, private hire, scheduled rides

0.8 km

4.1

1cab Coralville

Taxi, airport transfers, private car service

0 km

4.7

Uber Cedar Rapids

Rideshare, room for 4 or 6, 24/7 service, app booking, upfront pricing

0.9 km

4.2

American Class Taxi

Taxi, advance booking, 24/7 pickup, dispatch available 7am–10pm

1.0 km

Yellow Cab Cedar Rapids

Taxi, scheduled & on-demand rides, private hire

0.95 km

4.4

Linn County LIFTS

Accessible transit, paratransit, scheduled service for seniors and disabled

ATMs and Banks

0 km

ATM Mercy Medical Center

Cash withdrawals, balance inquiry, located inside hospital

0.1 km

Wells Fargo ATM - Cedar Rapids Downtown

Full-service ATM, cash withdrawal, balance inquiry, cardless access

0.4 km

4.5

Cedar Rapids Bank & Trust ATM - 500 1st Ave NE

Surcharge free for Privileged Status Network, withdrawals, deposits

0.7 km

US Bank ATM - 222 3rd Ave SE

Full-service ATM, withdrawals, deposits, balance inquiry

0.9 km

4.2

ATM - Alliant Energy PowerHouse

Basic ATM services, cash withdrawal

0.7 km

Privileged Status ATM - 221 3rd Ave SE

Surcharge free for Privileged Status users, withdrawals, 24-hour access

Parking Lots

0.1 km

4.7

8th Street Parking Ramp - Mercy Medical Center

Free parking ramp, close to main entrance, clean and secure, patient and visitor parking

0.1 km

4.7

10th Street Parking Ramp - Mercy Medical Center

Free parking ramp, adjacent to hospital, clean and secure, patient and visitor parking

0.4 km

4.6

Plumb Heart Center Parking Lot

Free surface lot, in front of Plumb Heart Center, easy access for cardiology and hospital visitors

Shopping Malls

Inside hospital

4.6

Mercy Gift Shop

Flowers, plants, candy, balloons, gifts, greeting cards

0.8 km

4.7

NewBo City Market

Food vendors, local shops, events, farmers market

0.6 km

4.8

Gilded Pear Gallery

Art gallery, gifts, jewelry, local artists

Stationery and Copying Services

0.3 km

4.9

Allegra Marketing Print Mail

Printing services, custom stationery, marketing collateral, business cards, direct mail, signs and displays, promotional products

0.7 km

4.7

Copyworks

Printing, copying, graphic design, signs, business stationery, binding and finishing services

0.95 km

4.5

The UPS Store

Printing services, business stationery, shipping, copying, notary, faxing, direct mail services

Car Rental

1 km

4.5

Enterprise Rent-A-Car

Economy, fullsize, luxury, minivans, pickups, SUVs; additional drivers; debit card rentals

0.9 km

4.2

Hertz Car Rental

Economy, fullsize, premium, SUVs, vans; parking ramp access; business rentals

0.8 km

4.1

Budget Car Rental

Compact, midsize, fullsize, SUVs, pickup service available, one-way rentals

Patient Experiences

✅ Summary of Positive Reviews

Mercy Medical Center has received high praise for their compassionate and skilled staff, particularly in the Orthopedic department. Patients highlighted exceptional care during complex surgeries, noting the professionalism of Dr. Schon’s team and the supportive roles of nurses and technicians. Reviewers appreciated the personalized attention received from the hospital staff, anesthesiologists, and attending doctors, praising their empathy and dedication to patient comfort. The positive experience reflected effective management and cohesive teamwork, making patients feel well-cared for and supported during their medical journey.

❌ Summary of Negative Reviews

Several reviewers expressed significant dissatisfaction with Mercy Medical Center, highlighting issues such as unprofessional behavior, poor communication, and lack of empathy from both medical and support staff. Complaints included rude and dismissive treatment from nurses and doctors, insufficient attention to patient needs, and discrepancies in medical records. Patients were especially critical of the lack of coordination among healthcare providers and felt neglected during critical health situations. The reviews suggest considerable room for improvement in ensuring consistent, respectful, and error-free care for all patients.

Working Hours

Emergency Department

24/7

Outpatient Services

8:00 AM – 5:00 PM, Monday–Friday

Diagnostic Testing

8:00 AM – 4:30 PM, Monday–Friday

Laboratory Services

8:00 AM – 5:00 PM, Monday–Friday

Department Phones

Department	Phone
Administration	(319) 398-6100
Behavioral Services - Inpatient / Access Crisis Services & Assessment Center / Psychiatric Unit	(319) 398-6476
Behavioral Services - Outpatient	(319) 398-6553
Counseling (Mercy Family Counseling)	(319) 398-6575
Employee Assistance Program	(319) 398-6694
Emergency Department	(319) 398-6011
Cardiology (Jewel & Jim Plumb Heart Center)	(319) 832-2328
Hospital Main Line	(319) 398-6011
Scheduling	(319) 861-7778
Patient Advocate	(319) 398-6709
Patient Information	(319) 398-6125
Psychiatric Clinic	(319) 369-4777
Substance Abuse Treatment (Sedlacek Treatment Center)	(319) 398-6226
Urgent Care - Marion	(319) 373-3022
Urgent Care - North (Cedar Rapids)	(319) 221-8444
Urgent Care - North Liberty	(319) 665-3073
Urgent Care - South (Cedar Rapids)	(319) 396-9097

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Mercy Medical Center Cedar Rapids

NPI Number : 1932342110

701 10th St SE, Cedar Rapids, IA 52403

+1 (319) 398-6011

www.mdmercy.com

Departments

General Surgery

Birthplace & NICU

Hall-Perrine Cancer Center

The Heart Center

Hospice

Surgical Services

Women´s Center

Innovation Center for Aging & Dementia

Outpatient Substance Use Disorder Treatment

Appointment Information

Visiting Hours

Important Doctors

Dr. Haroon R. Afridi

Dr. Sajida Ahad

Dr. Kahlil J. Andrews

Dr. Michael Barnett

Dr. Steven Mindrup

Dr. Logan Hoxie

Dr. Kevin M. Carpenter

Dr. Jeffrey Nassif

Dr. Cassandra Lange

Dr. Lisa Coester

Dr. Kerri Nowell

Dr. Andrew Nowell

Dr. William Fusselman

Mercy Medical Center Cedar Rapids Information

Management and Leadership Team

Average Salary

Support Programs for Patients

Payment Plans

Cost Consulting

Hospital for patients with disabilities or special needs

Digital Health Services

Collaborations / Educational Programs

Collaborative Research Projects

Professional Development Programs

Certification and Accreditation Programs

Internship and Observation Programs

Hospital Academic Awards and Achievements

Hospital Specialization and Expertise Opportunit

Hospital Residency and Assistantship Programs

What are the activities of the hospital for patients without insurance?

Hospital Research Collaborations

Mentoring and Consultancy in Hospital Education

Mercy Medical Center Cedar Rapids Nearest Places

Hotels

DoubleTree by Hilton Hotel Cedar Rapids Convention Complex

Holiday Inn Express & Suites Cedar Rapids North

Avid Hotel Cedar Rapids South Arpt Area

Economy Inn & Suites Cedar Rapids

Homewood Suites by Hilton Cedar Rapids

Comfort Inn & Suites Cedar Rapids North - Collins Road

Florists and Gift Shops

Mercy Flowers & Gifts

Otto´s Oasis

Pierson´s Flower Shop & Greenhouses

Food and Restaurant

Mercy Medical Center Cafeteria

The Bistro at Mercy Surgery Center

Minnie´s (Vending Café)

Biaggi´s Ristorante Italiano

Emil´s Hideaway

The Map Room

Pharmacies

Mercy Medical Center Pharmacy

AIM Healthcare/Reutzel Pharmacy

CarePro Home Health & Home Infusion Pharmacy

Care Pro Pharmacy Pavillon

UnityPoint Health – St. Luke’s Hospital Pharmacy

Medical Pharmacy

Taxi and Transportation

Red Line Cab North Liberty

1cab Coralville

Uber Cedar Rapids