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Ka´u Hospital

4.1 (18)

Ka‘u Hospital, established in 1971 in Pahala, Hawaii, has a 21-bed capacity and was designated a critical access hospital in 2001. Notable for its $9 million facility expansion in 2024, it provides 24/7 emergency care, inpatient medical and rehabilitation, long-term care, and a rural health clinic.

NPI Number : 1558441311

1 Kamani St, Pahala, HI 96777

+1 (808) 928-2050

www.kauhospital.org

Get Directions

Departments

Family Medicine

Outpatient Treatment (Supportive Therapy)

Radiology

Laboratory Services

Appointment Information

Department	Online Appointment	Phone Scheduling	Walk-In Availability	Same-Day Appointment
Cardiology	No	Yes, (808) 932-3450	Yes (preferred to call first)	Not specified
Emergency Department	No	No (24/7 walk-in)	Yes (24/7)	Yes (24/7, emergencies only)
Inpatient Medical Care	No	Yes, (808) 932-3450	No	Not specified
Long-Term Care	No	Yes, (808) 932-3450	No	Not specified
Adult Day Health	No	Yes, (808) 932-3450	No	Not specified
X-Ray Services	No	Yes, (808) 932-3450	Yes (call recommended)	Not specified
Lab Services	No	Yes, (808) 932-3450	Yes (call recommended)	Not specified
Medical Records	No	Yes, (808) 932-3450	Yes (appointment preferred)	Not specified
Rehabilitation Care	No	Yes, (808) 932-3450	No	Not specified

Visiting Hours

Department	Patient Visitation Process	Online Visitation	Phone Scheduling	Walk-in Visits	Same-day Options
General Inpatient	Visitors are welcome; please observe visiting guidelines including hand hygiene. Check-in at entrance required.	No online patient visitation option available.	Call main hospital to schedule: (808) 932-4200.	Walk-in visits are allowed within established visiting hours.	Same-day visitation permitted if within visiting hours and guidelines.
Long-term Care	Visitors must adhere to posted guidelines; hand sanitization upon entry.	No online patient visitation option available.	Visit scheduling available by phone at (808) 932-4200.	Walk-ins allowed during visitor hours.	Same-day visits accommodated within hours and guideline adherence.

Important Doctors

Ka´u Hospital Information

Management and Leadership Team

Department	Name	Title	Area of Expertise	Role Description
Administration	Dan Brinkman, RN, MPA	Regional Chief Executive Officer	Healthcare administration, nursing, public administration	Leads all hospital operations, strategic planning, oversees quality, financial, and clinical performance.
Long-Term Care & CAH	Denise Mackey, OTR/L, MS, NHA	Regional Chief LTC & CAH Administrator	Occupational therapy, healthcare administration	Oversees operations and regulatory compliance for long-term care and critical access hospital services.
Nursing	Faith Olivera, MSN, RN, NHA	Regional Director of Nursing – LTC & CAH, Honokaa Hospital & Skilled Nursing Assistant Administrator/DON	Nursing leadership, long-term care, hospital administration	Manages nursing staff, ensures patient care quality and regulatory standards across multiple sites.
Finance	Joni Waltjen	Regional Chief Financial Officer	Healthcare finance, administration	Manages financial planning, budgeting, financial operations and reporting.
Human Resources	Cecilia Trujillo, MBA	Chief Human Resources Officer	Human resources, organizational management	Oversees all HR functions including recruitment, retention, compliance, and staff development.
Information Technology	Kris Wilson, PhD	Chief Information Officer	Information systems, health IT strategy	Leads development and management of hospital IT infrastructure and digital health initiatives.
Operations	Lisa Shiroma, BBA, MBA	Chief Administrative Officer	Healthcare administration, business management	Directs hospital administrative services and internal operations to support patient care quality.
Medical Leadership	(Name Not Listed)	East Hawaii Acute and RHC Medical Director	Medical leadership, acute care, rural health	Responsible for medical staff oversight, clinical practice standards, and quality improvement for acute and rural health clinics.

Average Salary

Department	Average Consultation Fee	Common Procedure Fees (Range)	Cost Variations	Financial Assistance & Payment Options
Cardiology	$167.87 - $261.26 (clinic visit, varies by specialist involvement)	EKG: $75 - $120 Echocardiogram: $250 - $600 Stress Test: $300 - $800	Complex procedures (e.g. interventional): Add specialist and facility fees More specialist time or additional imaging increases costs	Insurance accepted Payment plans available Financial assistance for qualifying patients
Neurology	$167.87 - $261.26 (clinic visit)	EEG: $150 - $500 Nerve Conduction Studies: $200 - $600	Higher costs for consults with subspecialists Additional charges for imaging (MRI/CT)	Insurance accepted Payment plans available Financial assistance for qualifying patients
Oncology	$167.87 - $261.26 (clinic visit)	Chemotherapy (per session): $300 - $2,500 Infusions: $200 - $1,500	Cost varies by medication, dosage, and complexity Involvement of multiple specialists increases cost	Insurance accepted Payment plans available Financial assistance for qualifying patients
Orthopedics	$167.87 - $261.26 (clinic visit)	Fracture care: $150 - $800 Joint injection: $120 - $300 Minor procedures: $200 - $1,000	Higher complexity (e.g. surgery): Additional specialist, anesthesia, facility fees Extended rehab increases overall cost	Insurance accepted Payment plans available Financial assistance for qualifying patients
Outpatient Services	$167.87 - $261.26 (general medical/specialty clinic visit)	Lab tests: $10 - $250 X-ray: $50 - $300 Physical therapy: $80 - $200 (per session)	Costs rise with specialty consultations, procedure complexity, and follow-up frequency	Insurance accepted Payment plans available Financial assistance for qualifying patients

Support Programs for Patients

Department / Program	Service Type	Details	Eligibility
Financial Assistance Program	Financial Assistance	Application-based program to reduce or waive costs for eligible patients´ medical care	Low-income, uninsured, or underinsured patients
Medicaid Application Assistance	Financial Assistance	Staff assist with applications for state Medicaid programs and coordinate with Office on Aging	Low-income patients, including elderly and individuals needing long-term care
Long-Term Care Services	Inpatient Long-Term Care	On-site long-term care, rehabilitation, and nursing services	Patients requiring ongoing medical or rehabilitative care
Community Outreach & Social Support	Social Support	Community health education, outreach to diverse groups, and assistance with transportation issues	All patients, with focus on underserved communities
In-Home Care Coordination (via referral)	In-Home Care	Referrals to external providers for home health services and medical equipment	Patients with limited mobility or requiring in-home medical support
Day Care Centers (via community partners)	Adult Day Care	Referrals and support for access to day care centers in collaboration with local agencies	Older adults and those with chronic conditions
Palliative Care (on-site and by referral)	Palliative Care	Pain and symptom management for patients with serious illnesses or requiring end-of-life care	Eligible patients with chronic or terminal diagnoses

Payment Plans

Payment Plan Type	Installment Options	Interest-Free Plans	Flexible Payment Structures	Financial Assistance	Notes
Standard Installment Plan	Available; allows patients to pay high-cost procedures in scheduled monthly payments	Offered; interest-free periods available for qualified patients	Custom payment schedules can be arranged upon request	Partial or full write-off possible upon application and eligibility review	Payment assistance brochure available; application required for assistance, processing takes up to one month
Immediate Payment Discount	Not applicable	Yes, if paid in full at time of service	Discounts for immediate payment upon request	May supplement financial assistance for immediate payments	Speak to billing department for eligibility
Insurance Billing	Applies only to remaining balance after insurance payment	N/A	Balance billing arrangements available	Applies after insurance payments are processed	Insurance must be verified for coverage

Cost Consulting

Department	Financial Counseling Service	Guidance on Treatment Costs	Available Financial Support Options
Financial Assistance Office	Financial Assistance Program for partial or full payment based on need. Application and support available from financial counselors.	Information on costs and financial support available before care upon request via financial counseling or hospital contact.	Sliding scale discounts based on Federal Poverty Level (FPL): 100%-200% FPL: Full write-off 201%-250% FPL: 75% discount 251%-300% FPL: 50% discount 301%-400% FPL: 25% discount 401%+ FPL: No discount Free financial assistance application and support
Patient Relations/Language Services	Free language assistance for non-English speakers seeking financial counseling.	Access to financial discussions in multiple languages for treatment cost clarity.	Language services provided at no cost to support understanding of financial programs.
Community Financial Empowerment Centers	Free one-on-one financial counseling for residents, including hospital patients.	Guidance on managing medical bills, budgeting for care, and understanding insurance.	Debt management support Credit building advice Referrals to public assistance and nonprofit resources Unlimited counseling sessions for eligible residents

Hospital for patients with disabilities or special needs

Accommodation Feature	Description	Department A-Z
Physical Accessibility	Accessible entrances, restrooms, and patient areas throughout the hospital; wheelchair access available.	All Departments
Assistive Devices	Wheelchairs provided onsite for patient use; hospital staff available for mobility assistance.	Patient Services
Communication Aids	Language assistance services available free of charge; availability of interpretation for foreign languages and other communication needs.	All Departments
Priority Services	Review of clinic’s practices to improve access for patients with disabilities; investigation of telehealth to broaden access to specialty care; priority for accessible patient-centered care.	Clinic, Emergency, Inpatient, Rehabilitation
Staff Training for Inclusive Care	Commitment to exceptional and compassionate care for all patients, including those with disabilities and special needs; staff trained in support and sensitivity to patient diversity.	All Departments
Access to Physical Therapy	Ongoing development of inpatient rehabilitation and plans for expanded outpatient physical therapy services.	Rehabilitation
Telehealth Services	Investigating opportunities for telehealth to improve access to specialty care for those with mobility or transportation limitations.	Specialty Care, Clinic

Digital Health Services

Department	Digital Health Service	Description	Support for Patient Care	Accessibility Enhancement	Continuous Monitoring & Follow-Up
Administration	Electronic Medical Records (EMR)	Meditech electronic medical system; achieved Stage 6 HIMSS Analytics EMR Adoption Model	Improves safety, quality, coordination and clinical documentation	Centralized records accessible across departments for seamless care	Longitudinal care tracking, medication reconciliation, and alerts
Family Practice / Rural Health Clinic	Telehealth/Telemedicine (Planned/Investigated)	Telehealth initiatives to improve access to specialty care and visiting specialists	Facilitates access to specialists, overcomes geographic barriers	Remote consultations; reduced travel for rural patients	Supports follow-up with specialists without repeated in-person visits
Patient Relations	Patient Portal (via EMR System)	Digital platform for accessing health information, lab results, appointment scheduling, and secure messaging	Empowers patients with timely information and communication	Accessible from any internet-connected device	Continuous patient engagement; easy follow-up and reminders
Inpatient Rehabilitation	Electronic Care Plans & Remote Monitoring Tools (EMR-based)	Care team tracks therapy progress and patient data within EMR; future exploration of remote therapy/monitoring tools	Improved interdisciplinary communication and tailored care	Updates and care instructions accessible electronically	Ongoing documentation and progress monitoring supporting rehab goals
Specialty Care Access	Telemedicine Partnerships (Planned/Investigated)	Initiatives to implement telemedicine for primary & specialty care access via shared clinic space or remote consults	Improves access to off-site specialists not physically present in Ka’u	Enables care in remote/rural settings with limited on-site staff	Supports ongoing specialist care and local follow-up
Laboratory & Imaging	Integrated Diagnostics via EMR	Lab and imaging results directly available in the patient EMR for providers and patients	Faster result reporting, reduces delays and errors	Results available electronically to multiple care providers	Historical data supports trend analysis and chronic condition monitoring

Collaborations / Educational Programs

Department	Educational Program	Details
Family Medicine	Residency Rotations & Clerkships	- Resident elective rotations and 4th year medical student clerkships. - 3rd year clerkships for students from Hawaii-based medical schools. - Most clinical rotations at Hilo Benioff Medical Center; electives at facilities across Hawaii. - Weekly didactic half-day, weekly hospital case reports, monthly Grand Rounds. - Team-based care with pharmacists, psychologists, advanced practice nurses. - No clinical observerships available at this time. - Educational agreement required between your medical school and Hawaii Health Systems Corporation.
Continuing Education	Continuing Medical Education Program	- Regular CME sessions for staff and trainees with posted schedules. - Topics and speakers vary per session. - Details provided via internal hospital communications.
Nursing	Nursing Scholarships & Support	- Ka?u Rural Health Community Association Nursing Scholarship for CNA, Medical Assistant, LPN, ADN, and BSN students. - Awarded to residents pursuing higher education in nursing fields. - Application and eligibility details managed by the association.

Collaborative Research Projects

Department	Project/Trial Name	Description	Collaborators	Impact on Healthcare Professionals
Asthma/Epidemiology	Ka´u Community Asthma Management Program (KCAMP)	Quality improvement and evidence-based practice project using the ACE Star Model of Knowledge Transformation and community-based approaches to educate and empower asthma patients.	Hui Malama Ola Na ‘Oiwi Native Hawaiian Health Care Clinic	Facilitated co-teaching and co-learning, fostering shared leadership between practitioners and community members.
Chronic Disease	Stanford University Chronic Disease Self Management Program (CDSMP)	Site for CDSMP workshops to improve self-management among patients with chronic conditions.	Stanford University	Provided staff development through evidence-based chronic disease management training and facilitation.
Nursing Education	Upward Mobility Nursing Pilot Project	Initiative to support professional advancement and skill development among local nursing staff.	Ka‘u Rural Health Community Association	Enhanced career mobility and practical skills for nursing professionals.
Pulmonology/Epidemiology	University of Hawaii John A. Burns School of Medicine Vog Study	Research collaboration examining the health impacts of volcanic emissions on respiratory and other health outcomes in the local population.	University of Hawaii Manoa/John A. Burns School of Medicine	Increased clinical understanding of environmental health, contributing to professional growth in public health and pulmonology domains.
Telehealth/Primary Care	Telehealth Expansion Feasibility	Initiative to investigate and implement telehealth solutions to improve access to specialty and primary care for rural populations.	Internal and visiting specialists	Expanded provider skill sets in telemedicine and digital health best practices.
Physical Therapy/Rehabilitation	Inpatient Rehabilitation Program	Development of new inpatient and future outpatient physical therapy services, contingent on facility expansion and staff recruitment.	Internal departments	Opportunities for professional development in physical therapy and interdisciplinary care delivery.
Radiology	Imaging Services Expansion	Assessment and planning for acquiring new imaging equipment, such as CT and ultrasound, to broaden diagnostic capabilities.	Internal planning committees	Development of advanced imaging skills among radiology staff, improving diagnostic accuracy and patient outcomes.
Nephrology	Dialysis Care Feasibility	Exploration of locally providing dialysis services, focusing on needs assessment and resource planning.	Internal/external nephrology partners	Potential for local upskilling in dialysis care and chronic kidney disease management.
Obstetrics	Prenatal Care Access Initiative	Exploration of strategies to expand access to prenatal and perinatal care in the Ka‘u region.	Internal/external OB care partners	Professional development in prenatal screening, maternal health, and rural OB care delivery.
Education/Workforce	Hawaii Community College Health Workforce Partnerships	Collaboration for student programs (LPN prerequisites, iCAN, hands-on tutorials) and career pipeline support.	Hawaii Community College, HawCC Nursing & Allied Health Division, DLIR	Enhanced staff mentorship roles and expanded clinical teaching experience.

Professional Development Programs

Department	Affiliated Organization	Professional Development Programs Available
Acute Care	Healthcare Association of Hawaii (HAH)	Continuing education, leadership training, inter-hospital collaboration, quality improvement initiatives
All Departments	Hawaii Health Systems Corporation (HHSC)	Training and residency programs for physicians, nurses, clinical and business professionals in partnership with educational institutions
Laboratory	Clinical Laboratories of Hawaii, LLP	Access to laboratory training, laboratory continuing education resources

Certification and Accreditation Programs

Department	Certification/Accreditation	Accreditation Body
Critical Access Hospital	Critical Access Hospital Certification	Federal Designation
Cardiology	Board Certification	American Board (Not Specified)
Obstetrics & Gynecology	Board Certification	American Board of Obstetrics and Gynecology

Internship and Observation Programs

Department	Internship/Observation Opportunity	Eligibility	Contact/Application Info
Certified Nurse’s Aide (CNA)	Nursing Scholarship Program (includes support for internships/education)	Applicants seeking higher education in CNA	Ka‘u Resource and Distance Learning Center – Application required
Medical Assistant	Medical Assistant Training Program	Medical Assistant Students	Contact Human Resources at (808) 932-3150 or hmchrrecruit@hhsc.org
Licensed Practical Nursing (LPN)	Nursing Scholarship Program (includes support for internships/education)	Applicants seeking higher education in LPN	Ka‘u Resource and Distance Learning Center – Application required
Associate Degree in Nursing (ADN)	Nursing Scholarship Program (includes support for internships/education)	Applicants seeking higher education in ADN	Ka‘u Resource and Distance Learning Center – Application required
Bachelor of Science in Nursing (BSN)	Nursing Scholarship Program (includes support for internships/education)	Applicants seeking higher education in BSN	Ka‘u Resource and Distance Learning Center – Application required
Certified Nurse Aide Department	Job Opportunities and On-the-Job Training	Nursing Students, CNA candidates	Ka‘u Hospital Careers portal, call (808) 932-3150
Medical, Nursing, and Allied Health (General)	Internship, Volunteer, and Medical Learner Job Positions	Medical, Nursing, Allied Health Students	Ka‘u Hospital Careers portal, call (808) 932-3150

Hospital Academic Awards and Achievements

Department	Awards Received
Critical Access Hospital	Certified as a Critical Access Hospital (federal designation, 2001)
Emergency Department	Grassroots community mobilization led to legislative protection and rural health plan mandate (1998)
Hospital and Clinics	Women´s Choice Award® for Best Hospitals & Healthcare Facilities
Hospital and Clinics	Part of East Hawai‘i Region, which received HIMSS Enterprise Davies Award (2015) through regional affiliation
Emergency Response Academy	First Hawaii Community College Rural Development Project’s Emergency Response Academy Program in Ka‘u—student certificates CPR, First Aid, Water Safety, Wild Land Junior Firefighting (2001)

Hospital Specialization and Expertise Opportunit

Department	Specialty / Training Program	Residency / Fellowship Opportunities
Family Medicine	Family Medicine Residency	ACGME-accredited residency program; core rotations, continuity clinic, inpatient and outpatient training, electives throughout Hawaii, interdisciplinary care, didactic sessions, monthly Grand Rounds

Hospital Residency and Assistantship Programs

Department	Program Type	Available Specialties/Focus	Description
Family Medicine	Residency	Full-Scope Family Medicine	ACGME-accredited residency with training across all age groups from children to elders, focusing on comprehensive primary care including inpatient, outpatient, and community settings.
Community Health	Residency Rotation	Public Health, Community Engagement	Residents participate in community health events and work with local partners to address rural health disparities and improve population health.
General Medicine & Subspecialties	Residency Rotations	Internal Medicine, Surgery, Pediatrics, ICU, Obstetrics, Emergency Medicine	Rotations in core hospital departments and specialties in partnership with Hilo Medical Center for broad foundational exposure during residency.
Long-Term Care/Rehabilitation	Residency Rotation	Geriatrics, Skilled Nursing, Hospice	Experience in skilled nursing, rehabilitation, care home, and hospice settings to prepare residents for rural and long-term patient care.

What are the activities of the hospital for patients without insurance?

Department/Service	Details / Support Options
Emergency Department	24/7 access, cannot be denied based on insurance status; protected from balance (“surprise”) billing for emergency services by No Surprises Act.
Inpatient Medical & Rehabilitation Care	Care provided regardless of insurance; eligible for financial assistance and payment plans if uninsured.
Long-term Care	Services available; financial counseling and assistance options for uninsured patients.
Outpatient Treatment	Includes rural health clinic and on-site family practice; uninsured discounts and payment plans available.
Imaging & Laboratory	Discounted services for uninsured; payment plan options offered.
Financial Assistance Program	Partial or full financial assistance for qualifying uninsured patients; application required.
Payment Plans	Flexible payment arrangements for out-of-pocket costs; can be set up by contacting billing office.
Discounted Services	Sliding scale or reduced bills for uninsured individuals based on eligibility criteria.
Balance Billing Protections	No Surprises Act protects against extra charges for emergency and some non-emergency services at in-network rates.
Guidance for Alternative Health Insurance	Assistance and information provided for applying to Medicaid (QUEST) and other insurance options.
Language Assistance	Free language assistance services for non-English speakers seeking billing or support information.
Contact for Support	Financial counseling and billing support available via phone and on-site for all patients.

Hospital Research Collaborations

Department	Partnered Institution / Lab	Affiliated Universities / Research Centers	Collaboration Description
Laboratory	Clinical Laboratories of Hawaii, LLP	None specified	Provides a full range of anatomical and clinical laboratory testing services
Community Health	Ka?u Rural Health Community Association, Inc.	None specified	Supports community empowerment, capacity building, and collaborative health partnerships
Hospital Administration	Hilo Benioff Medical Center (East Hawaii Health Clinic / HHSC)	None specified	Collaboration for radiology imaging review, administrative modernization, and facility upgrades

Mentoring and Consultancy in Hospital Education

Department	Mentorship/Advisory Program	Type	Structure	For	Facilitators/Coordinators	Affiliation
Health Careers	KRHCAI Health Career Mentoring Program	Structured mentorship	Stanford University evidence-based curriculum, cohort model	Trainees, recent graduates, community residents	Certified facilitators: Jessie Marques, Theresa Richardson (Program Coordinator: Auntie Jessie)	Ka?u Rural Health Community Association, Inc.

Ka´u Hospital Nearest Places

Hotels

7.5 km

4.9

Kalaekilohana Inn & Retreat

Luxury boutique inn, all-inclusive rates, locally sourced breakfast, sustainable amenities, dinner service, landmark property

38.4 km

4.6

Volcano House

Historic hotel in Hawaii Volcanoes National Park, on-site restaurant, panoramic crater views, cultural programs

21.0 km

4.8

Hawaii Island Resort

Resort with garden or ocean views, outdoor pool, terrace, fitness center

16.9 km

4.7

Naalehu Bed & Breakfast

Ocean views, free breakfast, free parking, quiet location

34.8 km

4.5

Chalet Kilauea

Forest setting, hot tub, garden views, eco-friendly, continental breakfast

73.3 km

4.7

Dolphin Bay Hotel

Budget hotel, kitchenettes, tropical gardens, friendly service, free parking

Florists and Gift Shops

0.7 km

4.7

McCall Flower Farm

Fresh flowers, floral arrangements, local delivery

0.8 km

4.5

416 Flowers - Pahala Delivery

Same-day flower delivery, gift baskets, online ordering

0.0 km

4.3

Hospital Gift Shop - Ka´u Hospital

Gifts, flowers, magazines, books, games, online ordering

0.0 km

4.5

416 Flowers - Ka‘u Hospital

Hospital flower delivery, online gifts, custom bouquets

Food and Restaurant

0.7 km

4.6

Punaluu Bake Shop

Bakery, Hawaiian, Cafe

0.8 km

Hana Hou Restaurant

American, Hawaiian, Diner

0.9 km

4.7

Ka´u Coffee Mill

Cafe, Coffee, Bakery

0.6 km

4.3

Mizuno Superette

Deli, Hawaiian, Quick Bites

0.95 km

4.8

Alika Bay Farms Fruit Stand

Fruit Stand, Local Produce

0.5 km

4.2

Pahala Town Cafe

Cafe, Hawaiian, Breakfast

Pharmacies

0.35 km

Kau Community Pharmacy, Inc

Prescription medications, Over-the-counter medicines, Immunizations, Consultation services

Taxi and Transportation

0.3 km

4.1

Hele-On Taxi Service Directory

24/7 taxi, local transportation, wheelchair accessible vans, medical transport

0.5 km

Aloha Taxi

Taxi, airport service, advance reservations

0.6 km

3.9

Pahala Taxi

Local taxi, on-demand rides

1.0 km

4.2

Charley’s Taxi (Island-wide)

Taxi, minivans, charters, group/SUV service, flat medical rates

0.9 km

4.5

Uber (Keaau & Pahala area)

Ride-hailing app, on-demand private cars, scheduling

0.7 km

Kamaaina Services Taxi

Taxi, senior transport, medical appointments shuttle

ATMs and Banks

0.4 km

CU Hawaii - Pahala ATM

ATM (walk-up), 24-hour access, basic withdrawals and balance inquiries

0.5 km

Bank of Hawaii ATM – Pahala

ATM, cash withdrawals, balance inquiries, accessible 24/7

0.0 km

American Savings Bank ATM – Ka?u Hospital

ATM, cash withdrawal, balance inquiry, available 24/7

0.7 km

First Hawaiian Bank ATM – Pahala

ATM, cash withdrawal, balance inquiry

0.4 km

CU Hawaii - Pahala Branch (Lobby ATM)

ATM (lobby), Friday lobby service, basic banking services, deposits

0.4 km

CU Hawaii - Pahala Drive-Up ATM

ATM (drive-up), Friday drive-up banking, cash withdrawals

Parking Lots

0 km

4.1

Ka´u Hospital Visitor Parking

Free visitor parking, wheelchair and transport assistance available, valet parking for $8 weekdays, accessible drop-off zone

0.1 km

4.1

Ka´u Rural Health Clinic Parking

Patient and staff parking, free of charge, close to main clinic entrance

0.15 km

Ka´u Hospital Overflow Parking Lot

Overflow area for visitors and staff, easy access to hospital and clinic, open 24/7

Shopping Malls

There are no shopping centers within a 1-kilometer radius of Ka´u Hospital in Pahala, HI 96777.

Stationery and Copying Services

Approximately 50 km

4.2

The UPS Store Pahoa

Banner, poster & sign printing; business cards; brochures; flyers; copies; scanning; binding; laminating; stationery cards; custom calendars.

Approximately 70 km

4.7

UH Hilo Graphics Services

Graphic design; color and B&W printing; photocopying; scanning; large-format poster printing; lamination; stationery; signage; finishing services.

Approximately 90 km

4.5

UH Manoa Bookstore Print Shop

Business card and stationery printing; wide-format banner and poster printing; custom stickers, decals, t-shirts, tote bags.

Car Rental

Within 1 km

4.6

Turo (Private Rentals via Hele-On Transit)

Peer-to-peer vehicle rentals, variety of models, flexible pick-up

Within 1 km

Getaround

Instant booking, local owner vehicles, insurance included

Within 1 km

4.8

Outdoorsy

Camper vans, RVs, recreational vehicles for rent

Patient Experiences

✅ Summary of Positive Reviews

Reviewers consistently praised Ka´u Hospital for its attentive, kind, and efficient service. They highlighted the staff´s friendliness and competence, even under the limitations of a rural facility. Many appreciated the prompt service during their visits, citing examples of fast and thorough care in emergency situations, including dealing with children´s emergencies. The hospital´s ability to handle various services professionally, from ER visits to X-rays, left many users planning to return in the future when needed.

❌ Summary of Negative Reviews

The negative review highlighted a frustrating experience with the lab service at Ka´u Hospital. The reviewer experienced delays and mismanagement, feeling ignored as others who arrived later were served first. This incident led to dissatisfaction with the hospital´s operational efficiency, particularly in prioritizing patient service in a fair manner.

Working Hours

Emergency Department

Open 24/7

Outpatient Services (including Family Practice Rural Health Clinic)

Monday–Friday, 8:00 am – 4:00 pm

Diagnostic Testing (X-ray/Radiology)

Monday–Friday, 8:00 am – 4:00 pm

Laboratory Services

Monday–Friday, 8:00 am – 4:00 pm

Department Phones

Department	Phone
Business Office	(808) 932-4373
Clinical Labs	(808) 932-6141
Emergency (Main Line)	(808) 932-4200
Ka’u Hospital Main Line	(808) 932-4200
Ka’u Rural Health Clinic Main Line	(808) 932-4205
Medical Records	(808) 932-4374
Radiology	(808) 932-4392

Language and Translation Services

English
Japanese
Vietnamese
Chinese
Korean
Tagalog
Bisaya
Lao
Pohnpeian

Ka´u Hospital

NPI Number : 1558441311

1 Kamani St, Pahala, HI 96777

+1 (808) 928-2050

www.kauhospital.org

Departments

Family Medicine

Outpatient Treatment (Supportive Therapy)

Radiology

Laboratory Services

Appointment Information

Visiting Hours

Important Doctors

Celeste Adrian, MD

Ka´u Hospital Information

Management and Leadership Team

Average Salary

Support Programs for Patients

Payment Plans

Cost Consulting

Hospital for patients with disabilities or special needs

Digital Health Services

Collaborations / Educational Programs

Collaborative Research Projects

Professional Development Programs

Certification and Accreditation Programs

Internship and Observation Programs

Hospital Academic Awards and Achievements

Hospital Specialization and Expertise Opportunit

Hospital Residency and Assistantship Programs

What are the activities of the hospital for patients without insurance?

Hospital Research Collaborations

Mentoring and Consultancy in Hospital Education

Ka´u Hospital Nearest Places

Hotels

Kalaekilohana Inn & Retreat

Volcano House

Hawaii Island Resort

Naalehu Bed & Breakfast

Chalet Kilauea

Dolphin Bay Hotel

Florists and Gift Shops

McCall Flower Farm

416 Flowers - Pahala Delivery

Hospital Gift Shop - Ka´u Hospital

416 Flowers - Ka‘u Hospital

Food and Restaurant

Punaluu Bake Shop

Hana Hou Restaurant

Ka´u Coffee Mill

Mizuno Superette

Alika Bay Farms Fruit Stand

Pahala Town Cafe

Pharmacies

Kau Community Pharmacy, Inc

Taxi and Transportation

Hele-On Taxi Service Directory

Aloha Taxi

Pahala Taxi

Charley’s Taxi (Island-wide)

Uber (Keaau & Pahala area)

Kamaaina Services Taxi

ATMs and Banks

CU Hawaii - Pahala ATM

Bank of Hawaii ATM – Pahala

American Savings Bank ATM – Ka?u Hospital

First Hawaiian Bank ATM – Pahala

CU Hawaii - Pahala Branch (Lobby ATM)

CU Hawaii - Pahala Drive-Up ATM

Parking Lots

Ka´u Hospital Visitor Parking

Ka´u Rural Health Clinic Parking

Ka´u Hospital Overflow Parking Lot

Shopping Malls

There are no shopping centers within a 1-kilometer radius of Ka´u Hospital in Pahala, HI 96777.

Stationery and Copying Services

The UPS Store Pahoa

UH Hilo Graphics Services

UH Manoa Bookstore Print Shop

Car Rental