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Kailua Medical Center

4.8 (462)

Kailua Medical Center, officially known as Adventist Health Castle, was founded in 1963 in Kailua, Hawaii. The hospital is a full-service facility with over 300 physicians and an estimated 160-bed capacity. It has received awards for excellence in patient safety and quality care, and is especially recognized for specialties such as cardiology, orthopedics, and emergency medicine.

407 Uluniu St, Kailua, HI 96734

+1 (808) 263-5500

www.adventisthealth.org

Get Directions

Departments

Cardiology

Gastroenterology

General Surgery

Bariatric Surgery

Nephrology

Neurology

Appointment Information

Department	Online Appointment	Phone Scheduling	Walk-in Availability	Same-Day Appointment	Notes
Massage Therapy	Available (via website)	(808) 266-2468	Walk-ins always welcomed	Possible (call for availability)	Kailua Medical Arts Building, Suite 204; 24-hour cancellation policy
Primary Care	Available (request via provider website)	(808) 261-1745	Not specified	Not specified	Central Medical Clinic, Kailua Professional Center II, Suite 410
Hospital Services	Call for appointments	(808) 263-5500	Not specified	Not specified	Adventist Health Castle, full-service medical center
Ambulatory Care	Not specified	808-263-9100	Walk-in care not available	Not specified	Straub Benioff Medical Center – Kailua Clinic, Suite 200

Visiting Hours

Department	Online Patient Visitation Options	Scheduling Patient Visits by Phone	Walk-in Patient Visits	Same-day Patient Visitation Options	General Policies
Obstetrics & Maternity	Not specified	Available; call hospital for arrangements	Permitted during visiting hours	Permitted if within visiting hours and capacity	Two adult visitors permitted at a time. Visiting hours 11 a.m. to 8 p.m. Children not allowed after 8 p.m.
Outpatient & Clinics	Not specified	Appointments can be scheduled by phone	Permitted for ambulatory and clinic appointments	Permitted if space is available	Two adults allowed to accompany patients for all outpatient or clinic visits.
Inpatient Care	Not specified	Call nursing station or hospital for arrangements	Permitted during visiting hours	Permitted if within visiting hours, two visitors at a time	Two adult visitors allowed at a time, swapping permitted. Masks required. Visiting hours 10 a.m. – 8 p.m.
Emergency Department	Not specified	Call ahead recommended for special cases	Allowed for emergencies	Usually permitted, one visitor per patient	One adult visitor per patient. Masking and screening required.

Important Doctors

Kailua Medical Center Information

Management and Leadership Team

Department	Name	Title	Areas of Expertise	Role
Administration	Chase Aalborg	President	Hospital Administration, Strategic Operations	Oversees daily hospital operations, strategic development, and executive leadership
Administration	Kathy Raethel	Former President	Leadership, Quality Improvement	Previously led hospital management and development initiatives
Medical	Dr. Jason Hughes	Chief Medical Officer - Rural Health Clinic	Clinical Leadership, Rural Health	Oversees medical quality, clinical care standards, and patient safety
Operations	Matt Mamizuka	Chief Operating Officer	Hospital Operations, Process Improvement	Leads hospital operations, processes, and efficiency efforts
Finance	Ariane Haiola-Castillo	Chief Financial Officer	Finance, Budget Management	Directs financial strategy, planning, and fiscal oversight
Nursing	Andrea Moralez	Chief Nursing Officer	Nursing Leadership, Patient Care Quality	Leads nursing team and oversees patient care quality initiatives
Strategic Development	Kori Napa’a	Chief of Strategic Growth & Development	Strategic Initiatives, Community Partnerships	Directs strategic growth, development projects, and external relations

Average Salary

Department	Common Procedures/Consultations	Average Fee (USD)	Price Variations	Financial Assistance & Payment Options
Cardiology	Specialist Consultation Echocardiogram Stress Test Cardiac Catheterization	Consultation: $200–$300 Echocardiogram: $1,200–$2,500 Stress Test: $800–$1,500 Catheterization: $5,000–$12,000	Costs may increase with complex conditions, multiple specialists, or use of advanced imaging.	Financial assistance available; payment plans offered; insurance accepted; copays with insurance typically $20–$50.
Neurology	Specialist Consultation EEG MRI (Brain/Spine) Nerve Conduction Study	Consultation: $200–$350 EEG: $500–$1,000 MRI: $1,500–$3,000 Nerve Study: $800–$1,500	Higher fees for extended monitoring, complex diagnostics, or dual specialist review.	Financial aid programs; option for payment plans; most insurance plans accepted; sliding scale possible for qualified patients.
Oncology	Specialist Consultation Chemotherapy (per session) Radiation Therapy Biopsy	Consultation: $250–$400 Chemotherapy: $2,000–$6,000 Radiation: $5,000–$15,000 Biopsy: $1,000–$3,000	Prices vary based on plan protocol, number of sessions, medication type, and advanced care options.	Financial assistance programs; payment plans; insurance plans accepted; potential charity care.
Orthopedics	Specialist Consultation X-Ray Joint Injection Arthroscopy Fracture Care	Consultation: $200–$300 X-Ray: $250–$400 Joint Injection: $400–$800 Arthroscopy: $6,000–$10,000 Fracture Care: $1,000–$3,000	Fees increase with surgical intervention, complex procedures, or extended rehabilitation.	Payment plans available; accepts most insurance; financial assistance for eligible patients.
Outpatient Services	Primary Care Visit Specialist Visit Basic Lab Tests Minor Procedures Annual Physical Exam	Primary Care: $150–$200 Specialist: $200–$300 Lab Tests: $75–$400 Minor Procedures: $300–$2,000 Physical Exam: $200–$350	Variation based on test complexity, specialist level, or procedure type. Self-pay is higher; copay with insurance is $20–$50.	Financial assistance; sliding scale for low-income; flexible payment plans; insurance widely accepted.

Support Programs for Patients

Department/Service	Program Name	Description	Eligibility Criteria	Contact/How to Apply
Financial Assistance	Financial Assistance Program (FAP)	Sliding scale discounts for low-income, uninsured, or underinsured patients on part or all of medical care costs.	• Hawaii residents (all insurance statuses) • Non-residents (emergency care only) • Income at or below 200% FPG: 100% discount • Income 200–400% FPG: 85% discount • Medical indigence criteria may allow for additional discounts	Apply directly through Hawaii Pacific Health; application review by representatives
Payment Plans	Reasonable Payment Plan	Negotiated payment plans based on family income and essential living expenses for those unable to pay in full.	• Uninsured or underinsured with high medical costs • Income and expenses reviewed per policy • Household income at or below 400% FPL or high essential expenses	Application required; negotiate with financial counselors at facility
Medicaid Programs	Med-QUEST (Hawaii Medicaid)	State Medicaid options covering long-term care, in-home care, and community-based services for eligible low-income patients.	• Must meet Medicaid eligibility criteria (income/assets) • Caseworker assists in program selection	Apply via Med-QUEST Division or with caseworker assistance
In-Home Care Services	Medicaid Waiver/Home & Community-Based Services	Long-term, in-home supports such as personal care, nursing, and therapy for eligible Medicaid members with chronic conditions or disabilities.	• Medicaid beneficiaries meeting program criteria • Physician or caseworker referral	Assessment and enrollment through Med-QUEST and provider agencies
Adult Day Care	Adult Day Health/Day Care Services	Supervised day programs providing health, recreational, and social services for frail or disabled adults.	• Medicaid eligible, or private pay with financial assistance possible • Physician or social worker referral	Referral and enrollment with local centers and support agencies
Palliative Care	Palliative/Hospice Services	Comprehensive care to manage symptoms, pain, and quality of life for patients with serious, chronic, or terminal illnesses.	• Medical necessity • Covered under Medicaid and some financial assistance plans	Referral by medical staff or social worker
Social Support	Social Work & Community Resource Assistance	Support for navigating benefits, community programs, housing, and care transitions for low-income patients.	• Open to hospital patients and their families in need of resource support	Consult with in-hospital social worker or case manager

Payment Plans

Department A-Z	Payment Plan Option	Description	Interest Rate	Installment Options	Flexible Structure	Other Notes
All Departments	Flexible Payment Plans	Create customizable payment schedules for high-cost procedures	Varies (often 0% or low-interest)	Monthly installments	Adjustable payment terms based on patient need	Available online and by phone
All Departments	No-Interest Payment Plans	Spread out payments over time without interest charges	0% interest	Automatic monthly payments	Flexible durations	Set up through online portal or billing office
All Departments	Extended Payment Plans	Longer-term payment scheduling for large balances	Low or no interest depending on plan	Monthly or bi-weekly	Tailored to individual financial situation	Administered via financial services partner
All Departments	Discounted/Sliding Fee Schedule	Discounts based on family size and income	N/A	N/A	Income-based eligibility	Must apply and qualify for discount
All Departments	Health Savings/Reimbursement Accounts	Use HSA or HRA funds to pay balances	N/A	N/A	Tax-advantaged accounts	Subject to account balance/plan rules

Cost Consulting

Department	Financial Counseling Services Offered	Treatment Cost Guidance Provided	Available Financial Support Options	Contact/How to Access
Financial Counseling	- Financial counselors available at facilities - Guidance on payment options - Help with applications for financial assistance and Medicaid coverage	- Guidance on anticipated costs before care - Explanation of available discounts, payment plans, and assistance policies	- Sliding fee discounts based on income - Payment plans - Medicaid and government program enrollment assistance - Financial assistance for emergency and medically necessary care - Assistance for both insured and uninsured patients	- Financial Services desk at facility - Phone: (808) 522-4013 (Oahu) - Phone: (866) 266-3935 (Neighbor islands) - Email: billing@hawaiipacifichealth.org - Monday–Friday, 8 a.m.–4:30 p.m.

Hospital for patients with disabilities or special needs

Accommodation Type	Details	Department A-Z Sort
Physical Accessibility	Wheelchair accessible entrances, elevators, and interior pathways; designated accessible parking; accessible restrooms; patient examination rooms designed for ease of access.	Facilities
Assistive Devices	Availability of wheelchairs and mobility aids for patient use on-site; assistive listening devices for those with hearing impairments.	Patient Services
Communication Aids	Provision of auxiliary aids such as real-time captioning, qualified sign language interpreters, readers, large print and Braille materials, and acceptance of relay calls for persons with speech or hearing disabilities.	Communication Services
Priority Services	Reasonable modifications to policies and procedures to accommodate individual needs; relocation of services or programs to accessible sites when required; prioritization of accessible exam rooms and facilities for patients with disabilities.	Accessibility Coordination
Staff Training	Staff trained in accessible care and non-discrimination; ongoing education to provide inclusive care and effective support to patients with disabilities or special needs.	Staff Education

Digital Health Services

Service	Description	Accessibility	Supports Continuous Monitoring
Telemedicine Options	Virtual consultations	Enhanced through digital platforms	Yes
Online Consultation Platforms	Digital appointment management	Accessible via web and mobile apps	Yes
Remote Monitoring Tools	Continuous health tracking	Available for remote patients	Yes
Patient Portal	Access to medical records and test results	Available online and mobile	Yes

Collaborations / Educational Programs

Department	Program Type	Description	Level	Duration	Opportunities
Biomedical Research	Student Research	Research experiences in cancer, neuroscience, immunology, and more via INBRE; available from undergraduate level.	High School, Undergraduate	Varies	Laboratory training, mentorship, workshops
Career Counseling	PHCC Program	Pre-health mentoring, physician shadowing, essay/interview prep, career guidance, SAT workshops.	High School, Undergraduate	Year-round	Mentoring, shadowing, workshops
Family Medicine	Clerkships & Sub-Internships	7-week third-year clerkships, summer selective for second-years, electives for fourth-year students, including sub-internships and rotations with community preceptors.	Medical School (JABSOM), Visiting 4th Years	7 weeks / Elective blocks	Rotations, small group tutorials, clinical skills training, community-based practice
General Clinical Exposure	Shadowing Program	Shadowing physicians and health professionals in clinical environments to gain practical experience.	All Students	Varies	Shadowing, application required
General Clinical Exposure	Summer Student Program	Summer internships offering clinical and research experiences in health care settings.	High School, Undergraduate	6 weeks (internship)	Internship, seminars, supervised practice
Healthcare Administration & Billing	Diploma & AAS Programs	Programs in billing, coding, and administration, combining classroom and practical training.	Postsecondary	10–18 months	Classes, practicum
Medical Assisting	Diploma & AAS Programs	Clinical medical assistant programs with hands-on labs and externships.	Postsecondary	10–18 months	Labs, externship, classes
Pharmacy Technician	Diploma Program	Instruction in pharmaceutical practice, including classroom and practical pharmacy training.	Postsecondary	10 months	Classes, practical training
Volunteer Experience	Volunteer Program	Volunteer work within hospital departments for experience and exposure to medical environments.	All Students	Varies	Volunteer, application required

Collaborative Research Projects

Department	Icon	Collaborative Research Project	Details (Clinical Trials/Devices/Impact on Healthcare Professionals)
Cancer Research Consortium		Hawai?i Cancer Consortium Collaboration	Adventist Health Castle is part of the Hawai?i Cancer Consortium, which unifies basic, translational, and clinical cancer research in Hawai?i. Projects focus on collaborative clinical trials, development of novel cancer treatments, and new approaches for cancer care. This enhances professional development through research participation, clinical trial management, and access to latest oncology protocols.
Education & Research		Community Health Needs Assessment & Education Initiatives	The hospital dedicates significant resources to research and education, including support for clinical trial infrastructure and staff training. Research projects include epidemiology and disease prevention, contributing to evidence-based practice and advancing healthcare professionals’ research literacy.

Professional Development Programs

Department	Affiliated Professional Organizations	Professional Development Programs
Cardiology	Healthcare Association of Hawaii (HAH)	Quality and reimbursement improvement programs; Strategic education; Workforce development; Emergency preparedness training
Family Medicine	Healthcare Association of Hawaii (HAH)	Strategic education; Advocacy training; Quality improvement initiatives
Internal Medicine	Healthcare Association of Hawaii (HAH)	Shared savings and cost reduction workshops; Quality and reimbursement improvement programs
Primary Care	Healthcare Association of Hawaii (HAH)	Strategic education; Workforce development; Advocacy and policy training
Skilled Nursing	Healthcare Association of Hawaii (HAH)	Emergency preparedness training; Workforce and quality improvement programs

Certification and Accreditation Programs

Department	Certification/Accreditation	Accrediting Body
Acute Care	Baldrige National Quality Award	Baldrige Performance Excellence Program (NIST)
Cardiovascular Services	Baldrige National Quality Award	Baldrige Performance Excellence Program (NIST)
Emergency Care	Baldrige National Quality Award	Baldrige Performance Excellence Program (NIST)
Maternity/Birth Center	Baldrige National Quality Award	Baldrige Performance Excellence Program (NIST)
Metabolic & Bariatric Surgery	Baldrige National Quality Award	Baldrige Performance Excellence Program (NIST)
Multi-Specialty Surgical Services	Baldrige National Quality Award	Baldrige Performance Excellence Program (NIST)
Outpatient Care	Baldrige National Quality Award	Baldrige Performance Excellence Program (NIST)
Imaging Services	Baldrige National Quality Award	Baldrige Performance Excellence Program (NIST)
Primary Care	Baldrige National Quality Award	Baldrige Performance Excellence Program (NIST)
Wellness & Lifestyle Medicine	Baldrige National Quality Award	Baldrige Performance Excellence Program (NIST)

Internship and Observation Programs

Department	Opportunity	Description	Eligibility	Duration
Administrative/Operations	Dupper Internship Program	Internship project in finance, operations, or mission within healthcare.	Early career individuals	Varies
Chaplain/Spiritual Care	Mission Leadership Residency Program	Combines Clinical Pastoral Education with mentorship for spiritual care roles.	Individuals pursuing chaplaincy/spiritual care	Varies
Human Resources, Finance, IT, Business Development, Physician Enterprise	Leadership Residency Program	Residency training for future healthcare leaders in multiple departments.	Early career graduates	Varies
Nursing	Nurse Residency Program	Structured orientation and professional development for new nursing graduates.	New nursing school graduates	Varies

Hospital Academic Awards and Achievements

Department	Awards Received
Bariatrics	Women´s Choice Award for Bariatrics
Behavioral Health	Top decile results in National Committee for Quality Assurance disease prevention and treatment programs
Cardiology (Heart Care)	Women´s Choice Award for Heart Care
Emergency Care	Women´s Choice Award for Emergency Care, Emergency Timeliness
General Hospital	CMS Five-Star Rating (2024, only hospital in Hawai’i to achieve this, top 10% nationwide) 2017 Malcolm Baldrige National Quality Award (healthcare category) Press Ganey Human Experience Guardian of Excellence Award (2023, Outpatient Rehabilitation, top 5% nationwide)
Minimally Invasive Surgery	Women´s Choice Award for Minimally Invasive Surgery
Obstetrics	Women´s Choice Award for Obstetrics
Orthopedic Surgery	US News Honor for Orthopedic Surgery
Outpatient Rehabilitation	Press Ganey Human Experience Guardian of Excellence Award (2023, Outpatient Rehabilitation, top 5% nationwide)
Surgery (Aortic Aneurysm Repair)	US News Honor for Aortic Aneurysm Repair

Hospital Specialization and Expertise Opportunit

Department	Residency/Specialty Training Opportunities	Available Training Programs
Cardiology	Subspecialty rotation (PGY-2 & PGY-3 years)	Internal Medicine Residency
Critical Care	Required subspecialty rotation (PGY-2 & PGY-3 years)	Internal Medicine Residency
Family Medicine	ACGME-accredited Family Medicine Residency	Family Medicine Residency
Geriatrics	Required subspecialty rotation (PGY-2 & PGY-3 years)	Internal Medicine Residency
Internal Medicine	ACGME-accredited Internal Medicine Residency	Internal Medicine Residency
Nephrology	Required subspecialty rotation (PGY-2 & PGY-3 years)	Internal Medicine Residency
Neurology	Required subspecialty rotation (PGY-2 & PGY-3 years)	Internal Medicine Residency
Oncology	Required subspecialty rotation (PGY-2 & PGY-3 years)	Internal Medicine Residency

Hospital Residency and Assistantship Programs

Department	Residency/Specialty Training Offered	Programs/Details
Cardiology	Yes	Cardiology required rotation as part of Internal Medicine Residency
Critical Care	Yes	Critical Care required rotation as part of Internal Medicine Residency
Family Medicine	Yes	Family Medicine Residency, community-based, ACGME-accredited
Geriatrics	Yes	Geriatrics required rotation as part of Internal Medicine Residency
Internal Medicine	Yes	Comprehensive Residency Program with inpatient, ambulatory, and subspecialty training
Nep hrology	Yes	Nephrology required rotation as part of Internal Medicine Residency
Neurology	Yes	Neurology required rotation as part of Internal Medicine Residency
Nurse Residency	Yes	Structured, one-year Nurse Residency Program
Oncology	Yes	Oncology required rotation as part of Internal Medicine Residency

What are the activities of the hospital for patients without insurance?

Department/Service	Support Option	Details	Eligibility/Requirements
Financial Assistance	Financial Assistance Program (FAP)	Discounted or free care for uninsured, underinsured, and low-income patients. Up to 100% discount based on income. 85% discount for those at 200-400% federal poverty guidelines.	Hawaii residents. Income at or below 200% FPG: 100% discount; 200-400% FPG: 85% discount. Non-residents eligible for emergency care assistance.
Billing/Payments	Payment Plans	Flexible payment plans to manage medical bill payments over time.	Available to patients unable to pay bills in full at once. Arrange through billing office.
Emergency Department	Emergency Care Guarantee	Emergency services provided regardless of ability to pay or insurance status.	All patients, including uninsured and non-residents, cannot be denied emergency care.
Clinic/Outpatient	Sliding Fee Scale	Discounted services based on proof of income and family size.	Provide income documentation (tax return, pay stub, unemployment registration, proof of benefits).
Pharmacy	Prescription Assistance Programs	Assistance with obtaining free or discounted prescription medications.	Eligibility based on income and inability to afford prescriptions; application with pharmaceutical companies or hospital assistance programs.
Patient Services	No Turn-Away Policy	No patient denied care based on inability to pay.	Uninsured and underinsured individuals supported; documentation for income verification may be required.
Community Resources	Guidance on Alternative Insurance	Assistance provided for Medicaid, Medicare, and marketplace health insurance enrollment.	Support through social work or patient financial counselors.
Social Work	Referrals to Free/Community Clinics	Guidance to local free clinics for uninsured patients needing primary or specialty care not available at the hospital.	Uninsured or unable to afford hospital care; may require application or referral.

Hospital Research Collaborations

Department	Partner Institution / Lab	Affiliated University / Center	Collaboration Description
Cancer Research	Hawai?i Cancer Consortium	University of Hawaii Cancer Center	Collaborates in clinical trials and translational cancer research, providing access to cutting-edge therapies for the local community.
Clinical Research	University Health Partners of Hawaii	John A. Burns School of Medicine, University of Hawaii at Manoa	Partners to advance research in health disparities, infectious diseases, metabolic diseases, neurological disorders, aging, mental health, and HIV/AIDS, with focus on translation to improved medical practice and specialist training programs.
Endocrinology / Native & Pacific Health	Center for Native & Pacific Health Disparities Research	John A. Burns School of Medicine, University of Hawaii at Manoa	Long-term research and mentoring dedicated to improving the health of Native Hawaiians and addressing health disparities in Pacific populations.

Mentoring and Consultancy in Hospital Education

Department	Mentorship & Advisory Program Name	Description	Eligibility	Structure/Format
Medical Education	Pre-Health Undergraduate Mentoring Program (University of Hawaii)	Peer mentorship supporting pre-health undergraduates, including navigation of academic requirements and preparation for health careers.	Mentors: UHM students with =60 credits; Mentees: UHM students with <60 credits	One academic year Monthly face-to-face (Zoom or in-person) contact Mandatory events for both mentors and mentees
Medical Student Support	Medical Student Mentorship Program (UH Manoa)	Virtual mentorship and advising for pre-health students; includes workshops and guidance from experienced mentors.	Pre-health or pre-medical students	Structured workshops Mentor-mentee pairing Ongoing advisory support
Community Outreach	Starfish Mentoring Program (Ho‘ola Na Pua)	Mentorship for vulnerable youth, including those in foster care or facilities, focused on recovery, self-efficacy, and healthy reintegration.	At-risk youth ages 11-24 (mentees); Mentors receive >30 hours of training and background check	One-on-one mentoring Weekly, minimum one-year commitment Creative trust-building activities
Student Success & Wellbeing	Ka Pouhana Mentoring Program (UH Hilo)	Cohort-based, peer and faculty mentoring for local college-bound youth to support leadership, wellbeing, and community service.	UH Hilo students, especially first-years and local youth from Hawai‘i Island	Peer and faculty mentors Two-year cohort model Focus on belonging, leadership, and academic balance

Kailua Medical Center Nearest Places

Hotels

0.8 km

4.2

Paradise Bay Resort

Waterfront, Free Wi-Fi, Pool, Kitchenettes, Pet-friendly, Marina, Breakfast included, Kayak and SUP rentals

0.9 km

4.3

Manoa Valley Inn

Historic B&B, Free breakfast, Pool, Garden, Victorian decor, Close to hiking trails

0.95 km

4.7

The Kahala Hotel & Resort

Luxury, Oceanfront, Spa, Dolphin lagoons, Fine dining, Private beach, Kids’ club

1 km

Coconut Waikiki Hotel

Urban, Free Wi-Fi, Suites with kitchenettes, Fitness center, Pool, Mountain views

0.98 km

4.1

Pagoda Hotel

Family-friendly, Swimming pool, Restaurant, Free Wi-Fi, Near shopping center

1 km

´Ilima Hotel

Condo-style, Free parking, Kitchenettes, Pool, Central Waikiki location

Florists and Gift Shops

0.28 km

4.9

The Orchid Design Florist LLC

Fresh flower arrangements, Tropical bouquets, Lei, Same-day delivery

0.60 km

4.7

James Cress Florist (Flower Delivery in Kailua)

Same-day flower delivery, Bouquets and gift baskets, Online ordering

0.97 km

4.9

Pomaikai Flowers & Gifts of Aloha

Fresh flowers, Leis, Gift baskets, Delivery in Kailua

0.05 km

4.6

Florist One (Delivery to Kailua Medical Center)

Online order, Same-day hospital delivery, Nationwide florist network

0.90 km

4.8

Watanabe Floral (Delivery Service)

Fresh flowers, Gift delivery, Online & phone ordering

Food and Restaurant

0.3 km

4.6

K&K BBQ

Hawaiian BBQ, Plate Lunches, Burgers

0.25 km

4.7

Kono´s

Hawaiian, American, Breakfast, Pork Dishes

0.4 km

4.5

Le Crêpe Café

French Crêpes, Sweet and Savory, Organic Options

0.3 km

4.6

Nalu Health Bar & Café

Health Bar, Smoothies, Sandwiches, Acai Bowls

0.6 km

4.5

Kalapawai Café & Deli

Cafe, Deli, American, Dinner House

0.5 km

4.7

Lilikoi Kitchen

Paninis, Salads, Acai Bowls, Desserts, Breakfast to Dinner

Pharmacies

0.7 km

4.7

Ko´olau Pharmacy

Prescription services, medication counseling, outpatient pharmaceutical services, patient education

0.7 km

ElixRx Pharmacy

Prescription filling, compounding, medication delivery, local pharmacy services

0.5 km

4.1

Walgreens Pharmacy

Prescription refills, online ordering, immunizations, health products

0.8 km

CVS Pharmacy

Prescription drug coverage, medication delivery, health screenings, immunizations, prescription refills

0.9 km

Longs Drugs (inside CVS)

Prescription filling, over-the-counter medications, photo center, immunization services

0.9 km

4.2

Safeway Pharmacy

Medication refills, flu shots, prescription transfers, health screenings

Taxi and Transportation

Approx. 0.3 km

4.4

Charley´s Taxi

Standard taxi, medical transports, accessible vehicles, flat rates (including medical), 24/7 service

Approx. 0.3 km

4.7

Charley´s Medicab

Non-emergency medical transportation, accessible vehicles, 24/7 reservations, wheelchair-friendly

Approx. 0.4 km

4.2

TheCab Hawaii

24/7 dispatch, curb-to-curb, door-to-door, accessible vans, prepaid taxi cards, GPS tracking

Approx. 0.5 km

Kailua Taxi

Local taxi service, on-demand rides, advance reservation

Approx. 0.7 km

4.1

AlohaEagle Taxi Kailua

Airport transfer, local taxi, reservations available, luggage assistance

Approx. 0.9 km

4.3

Honu Cab

Green taxi transport, eco vehicles, online booking, local rides

ATMs and Banks

250 meters

3.5

Central Pacific Bank - Kailua Branch

Full-service banking, account opening, ATM, loan services, appointment booking

650 meters

3.8

American Savings Bank - Kailua Branch

Checking and savings accounts, loans, safe deposit, ATM, account management

0 meters

First Hawaiian Bank ATM - Castle Medical Center

ATM for cash withdrawals and account inquiries, located in the medical center

500 meters

4.1

BMO ATM - Longs Drugs

ATM services (withdrawals, deposits, balance inquiries), BMO banking support

800 meters

4.2

BMO ATM - Target

ATM services (withdrawals, deposits), BMO account access

700 meters

BMO ATM - Walgreens

ATM services (withdrawals, balance checks), accessible banking for customers

Parking Lots

100 meters

4.2

Lani Huli Parking Garage

Covered garage, hourly and daily parking, nearby dining and shops

350 meters

4.1

Premium Parking P1081 – Kailua Post Office

Outdoor lot, hourly, daily and monthly rates, convenient for downtown Kailua

700 meters

4.3

Premium Parking P2531 – Safeway Kailua

Open lot, grocery store access, reserved and non-reserved options

Shopping Malls

0.1 km

3.6

Kailua Square Shopping Center

CVS Pharmacy, Whole Foods Supermarket, local boutiques, restaurants, gift shops, plenty of parking

0.9 km

4.3

Target Kailua

Full Target store, groceries, pharmacy, electronics, general retail, Starbucks

1.0 km

4.2

Aikahi Park Shopping Center

Safeway Grocery, Longs Drugs, food court, local restaurants, hair salons, banking

Stationery and Copying Services

0.17 km

4.4

The UPS Store Kailua

Printing, copying, shipping, custom stationery, business cards, binding, brochures, invitations, office supplies, faxing, scanning

0.44 km

4.1

Target Oahu-Kailua

General stationery, office supplies, standard and custom printing services, photo printing

0.37 km

3.6

CVS Pharmacy (Kailua)

Photo printing, custom collage prints, card printing, general stationery

Car Rental

0.2 km

4.2

Enterprise Rent-A-Car

Wide range of cars, SUVs, authorized additional drivers, local and inter-island rentals

0.9 km

Hertz Car Rental

Economy cars, SUVs, premium rentals, flexible rental periods

0.9 km

4.3

Waikiki Rental Car

Affordable cars, standard & economy options, easy pickup in Kailua

Patient Experiences

✅ Summary of Positive Reviews

Patients have expressed great satisfaction with the level of care received at Kailua Medical Center. The staff´s professionalism and attentiveness have been praised, with particular mention of Dr. Knear Bell´s authentic approach and Dr. Maria Wilson´s respect for patients´ natural health care preferences. The diligence and expertise in medical diagnoses, such as identifying complex neurological conditions, have been appreciated, and patients feel confident in the medical team´s capabilities.

❌ Summary of Negative Reviews

Some patients have experienced significant challenges with accessibility and appointment scheduling at Kailua Medical Center. The difficulty in reaching the staff for urgent medical needs and long wait times for appointments have led to frustration. The practice of scheduling routine appointments every six months has been criticized for clogging the system and causing delays for those in immediate need, leading to concerns about potential delays in necessary treatment.

Working Hours

Emergency Department

24 hours, 7 days a week

Outpatient Services

Monday - Friday: 8:00 a.m. - 4:30 p.m.; Saturday: 8:00 a.m. - 12:00 p.m.; Sunday: Closed

Diagnostic Testing

Monday - Friday: 8:00 a.m. - 4:00 p.m.; Saturday: 8:00 a.m. - 11:30 a.m.; Sunday: Closed

Laboratory Services

Monday - Friday: 8:00 a.m. - 4:00 p.m.; Saturday: 8:00 a.m. - 11:30 a.m.; Sunday: Closed

Department Phones

Department	Phone
Emergency Medicine	(808) 261-3326

Language and Translation Services

English
Japanese
Ilocano
Korean

Kailua Medical Center

407 Uluniu St, Kailua, HI 96734

+1 (808) 263-5500

www.adventisthealth.org

Departments

Cardiology

Gastroenterology

General Surgery

Bariatric Surgery

Nephrology

Neurology

Appointment Information

Visiting Hours

Important Doctors

Dr. Alison D. Moore

Dr. William S. Loui

Dr. Henry Wah Louie

Dr. David A. Naai

Dr. Robert V. Jao

Dr. Eesha R. Bhattacharyya

Dr. Lehualani K. Concepcion

Dr. Marti Y. Taba

Kailua Medical Center Information

Management and Leadership Team

Average Salary

Support Programs for Patients

Payment Plans

Cost Consulting

Hospital for patients with disabilities or special needs

Digital Health Services

Collaborations / Educational Programs

Collaborative Research Projects

Professional Development Programs

Certification and Accreditation Programs

Internship and Observation Programs

Hospital Academic Awards and Achievements

Hospital Specialization and Expertise Opportunit

Hospital Residency and Assistantship Programs

What are the activities of the hospital for patients without insurance?

Hospital Research Collaborations

Mentoring and Consultancy in Hospital Education

Kailua Medical Center Nearest Places

Hotels

Paradise Bay Resort

Manoa Valley Inn

The Kahala Hotel & Resort

Coconut Waikiki Hotel

Pagoda Hotel

´Ilima Hotel

Florists and Gift Shops

The Orchid Design Florist LLC

James Cress Florist (Flower Delivery in Kailua)

Pomaikai Flowers & Gifts of Aloha

Florist One (Delivery to Kailua Medical Center)

Watanabe Floral (Delivery Service)

Food and Restaurant

K&K BBQ

Kono´s

Le Crêpe Café

Nalu Health Bar & Café

Kalapawai Café & Deli

Lilikoi Kitchen

Pharmacies

Ko´olau Pharmacy

ElixRx Pharmacy

Walgreens Pharmacy

CVS Pharmacy

Longs Drugs (inside CVS)

Safeway Pharmacy

Taxi and Transportation

Charley´s Taxi

Charley´s Medicab

TheCab Hawaii

Kailua Taxi

AlohaEagle Taxi Kailua

Honu Cab

ATMs and Banks

Central Pacific Bank - Kailua Branch

American Savings Bank - Kailua Branch

First Hawaiian Bank ATM - Castle Medical Center