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Pali Momi Medical Center

3.8 (110)

Pali Momi Medical Center, founded in 1989 in Aiea, Hawaii, has 118 beds and is part of Hawaii Pacific Health. The hospital has received awards from the American Heart Association and American Stroke Association for stroke care and bariatric surgery accreditation. Major specialties include cardiac catheterization, cancer care, women’s health, and minimally invasive surgery.

NPI Number : 1013961408

98-1079 Moanalua Rd, Aiea, HI 96701

+1 (808) 486-6000

www.hawaiipacifichealth.org

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Departments

Women´s Center

Diagnostic Imaging

MRI Suite

Physician Specialty Suites

Multispecialty Clinic

Appointment Information

To schedule an appointment at Pali Momi Medical Center, you have several options: For Imaging Services, you can call 1-808-535-7733 to schedule appointments for CT scans, MRI, mammography, ultrasound, and other imaging services. These services offer convenient scheduling options including early mornings, evenings, and weekends. For the Family Medicine department at Pali Momi Outpatient Center, you can call (808) 627-3200 to schedule an appointment. For general information about the medical center, you can call (808) 486-6000. Cloudwell Health, which operates at Pali Momi Medical Center (Suite 350), offers in-person appointments Monday through Friday from 8:00 a.m. to 4:00 p.m. They also provide on-demand telehealth services.

Department	Contact	Hours	Appointment Options
Imaging Services	1-808-535-7733	Early mornings, evenings, weekends available	Phone scheduling
Family Medicine	(808) 627-3200	Not specified	Phone scheduling
Emergency Care	(808) 486-6000	24 hours, 7 days	Walk-in
Cloudwell Health	Not specified	Monday-Friday, 8:00 a.m. to 4:00 p.m.	In-person and telehealth
General Information	(808) 486-6000	Not specified	Not applicable

Visiting Hours

Department	Visiting Hours	Online Visitation Options	Schedule By Phone	Walk-In Visits	Same-Day Visits	Other Notes
Inpatient Acute Care	9:00 a.m. – 8:30 p.m. (flexible daily hours)	Not specified	Contact facility directly for information	Allowed during visiting hours	Possible during visiting hours	Limit 2 adult visitors at a time, must wear medical mask, no access to cafeteria or common areas
Pediatrics	9:00 a.m. – 8:30 p.m. (flexible daily hours)	Not specified	Contact facility directly for arrangements (especially for COVID-19 cases)	Allowed during visiting hours	Possible during visiting hours	For COVID-19: individual arrangements may be made
Clinics & Outpatient	Clinic appointment times	Not specified	Call facility to schedule appointment	Allowed if accompanying a patient	Accompanying visitors allowed for scheduled same-day ambulatory visits	Limit: 2 adults may accompany patient
Infusion Center / Oncology	Appointment times as arranged	Not specified	Contact facility for specific arrangements	Allowed for caregivers/visitors as facilitated	Possible, safety protocols in place	Visitor/caregiver access must be arranged for immunocompromised patients
Cardiology	During department hours	Not specified	Call facility for appointments	Accompanying patients allowed	Available with scheduled visit	Follow general visitation policies
Obstetrics	As arranged per patient case	Not specified	Contact facility for information	Allowed, schedule may vary	Possible, special arrangements for COVID-19 cases	COVID-19: individual arrangements may be required

Important Doctors

Pali Momi Medical Center Information

Management and Leadership Team

Department	Name	Title	Area of Expertise/Responsibility
Administration	Gloria Brooks	Chief Operating Officer	Oversees hospital operations and quality of patient care
Board of Directors	Jerry Pupillo	Board Chair	Strategic development and board leadership
Board of Directors	Owen Chan, MD	Vice Chair	Strategic oversight, clinical excellence
Board of Directors	Allen "Chip" Hixon, MD	Board Member	Healthcare governance, clinical leadership
Board of Directors	Jason Isa, MD	Board Member	Clinical quality, hospital strategy
Board of Directors	Emily Kuraoka	Board Member	Oversight, community relations
Board of Directors	Scott Kurosawa	Board Member	Strategic initiatives, hospital operations
Board of Directors	Emilio Ganitano, MD	Board Member	Clinical strategy, patient care quality
Board of Directors	Claire Tamamoto	Board Member	Community engagement, hospital oversight
Board of Directors	Jasmine Tanioka	Board Member	Strategic counsel, operational review
Board of Directors	David Underriner	Board Member	Organizational leadership, operational strategy
Board of Directors	Raymond P. Vara, Jr.	Board Member	Strategic leadership, long-term planning
Foundation Board	Michele Otake	Board Chair	Philanthropic strategy, community health initiatives
Foundation Board	Aaron Akau	Board Member	Resource development, health advocacy
Foundation Board	Daniel Arita	Board Member	Philanthropy, community partnerships
Foundation Board	Dawn Dunbar	Ex Officio (non-voting)	Advisory role, community outreach
Foundation Board	Wade Gesteuyala	Board Member	Engagement, resource management
Foundation Board	James Lai, MD	Board Member	Clinical fundraising, medical advancement
Foundation Board	Mike Lam	Board Member	Community relations, fundraising
Foundation Board	Stacy Philippou	Board Member	Strategy, public engagement
Foundation Board	Darryl Turner	Board Member	Health initiatives, community partnerships
Foundation Board	Susan Utsugi	Board Member	Development, outreach
Foundation Board	Raymond P. Vara, Jr.	Board Member	Strategic direction, health system leadership
Foundation Board	Luke Yeh	Board Member	Resource development, hospital support
Medical Staff Services	Kyle Daniel	Supervisor	Medical staff credentialing and team leadership

Average Salary

Department	Common Procedures/Consultations	Average Fee Range	Cost Variation Factors	Financial Assistance / Payment Options
Cardiology	Initial Consultation, ECG, Echocardiogram, Stress Test, Cardiac Catheterization	$300–$500 (consults); $1,500–$5,000 (diagnostics); $8,000–$25,000 (interventional procedures)	Procedure complexity, specialist physician involvement, inpatient vs. outpatient setting	Insurance accepted (HMO, Medicaid, POS), payment plans, financial assistance available
Neurology	Initial Consultation, EEG, EMG, MRI, Stroke Management	$350–$600 (consults); $1,200–$3,000 (diagnostics); $10,000–$30,000 (admissions / acute care)	Complexity, duration of monitoring, specialist type, inpatient admission	Insurance accepted, payment plans, financial assistance programs
Oncology	Consultation, Chemotherapy Session, Radiation Therapy, Infusions	$400–$700 (consults); $2,000–$8,000 (chemo session); $5,000–$25,000 (radiation/cycle)	Treatment complexity, regimen intensity, specialist involvement, duration of treatment	Insurance accepted, payment plans, financial assistance for eligible patients
Orthopedics	Consult, X-ray, MRI, Fracture Care, Joint Replacement Surgery	$280–$450 (consults); $900–$2,500 (diagnostics); $10,000–$45,000 (surgical procedures)	Procedure complexity, length of hospital stay, implant type, specialist involvement	Insurance accepted, payment plans, financial assistance options
Outpatient Services	Primary visits, Laboratory, Imaging (CT/MRI/Ultrasound), Minor Procedures	$200–$350 (general consults); $800–$3,000 (imaging); $400–$2,000 (minor procedures)	Procedure complexity, specialist type, same-day/extended care, diagnostics performed	Insurance accepted, payment arrangements, financial assistance available
Inpatient (Room & Board)	Daily Room Rate (Semi-Private/Private), ICU Stay, Extended Care	$2,533 (acute care daily room rate)	Room type (private/semi-private), ICU or standard, length of stay, additional specialist care	Insurance, payment plans, financial assistance programs

Support Programs for Patients

Department/Service	Special Programs for Low-Income Long-Term Care Patients
Financial Assistance	Financial Assistance Program (FAP) for low-income, uninsured, or underinsured patients. 100% discount for those at or below 200% of Federal Poverty Guidelines (FPG), 85% discount for those between 200%-400% of FPG, and 85% discount for medically indigent patients whose balance exceeds 15% of income and assets. All Hawaii residents eligible; non-residents for emergency care only.
Charity Care	Charity care for uninsured or underinsured patients. Eligibility based on family income and medical necessity. Free and discounted care for services deemed medically necessary.
In-Home Care Services	Not specifically listed at Pali Momi Medical Center. Patients may be referred to community providers for in-home or home health care as needed.
Day Care Centers	No dedicated day care center services listed for long-term care patients. Referrals may be made to external adult day care programs in the community as appropriate.
Palliative Care	Palliative care is available for patients with serious illnesses focused on symptom management and support; services may include pain management and counseling.
Social Support Options	Social support is available through social work and case management services, including assistance with applications for financial aid, Medicaid, and linkage to community-based resources for long-term care and support.

Payment Plans

Payment Option	Details	Availability	Contact/Notes
Installment Payment Plan	Patients unable to pay in full within 30 days can arrange installment payments by contacting customer service. Payment structures and terms are set individually.	Available upon request	Call Customer Service at (808) 522-4013
Financial Assistance Program	Discounts and flexible payment options for low-income, uninsured, or underinsured patients. May include significant reduction or extended payment terms based on eligibility.	Available to qualified applicants	Apply and review eligibility with Hawaii Pacific Health representatives
Interest-Free Payment Plan	Payment plans through customer service are typically interest-free for eligible patients who arrange payment within standard policy guidelines.	Available upon request	Call Customer Service at (808) 522-4013 for arrangements
Flexible Payment Structures	Customized payment solutions and timeline options are evaluated case-by-case for patients in financial hardship.	Available upon assessment	Contact billing department to discuss options
Accepted Payment Methods	Cash, Check, Money Order, Visa, MasterCard, American Express, Discover, JCB	All patients	Payment by mail, in person, or phone

Cost Consulting

Department	Service	Description	Contact Information
Financial Services	Financial Counseling	Provides financial counseling to patients regarding their medical bills and payment options. Guidance is available both before and after receiving care.	Financial Services desk onsite or Customer Service at (808) 522-4013 (Mon-Fri 8:00am-4:30pm)
Financial Services	Cost Guidance Before Care	Offers guidance on expected treatment costs and estimates, as well as available payment options before starting care.	Contact Financial Counselors or Customer Service at (808) 522-4013
Financial Services	Financial Assistance Application	Provides financial assistance applications at the Financial Services desk, online, or by phone. Application can be submitted prior to or after receiving care.	Financial Services desk onsite, online, or call (808) 522-4013
Financial Services	Eligibility Assessment	Determines patient eligibility for financial assistance based on family income and personal circumstances for emergency and medically necessary care.	Call Customer Service at (808) 522-4013
Financial Services	Payment Options	Provides options for payment plans and discusses remaining balances if partial assistance qualifies.	Speak with Financial Counselors or call (808) 522-4013
Financial Services	Reapplication Support	Patients must reapply for financial assistance every 6 months. Support is available for ongoing eligibility and application help.	Customer Service at (808) 522-4013
Financial Services	Assistance After Collections	Allows application for financial assistance even if the account has been sent to a collection agency, and coordinates with agencies upon approval.	Customer Service at (808) 522-4013
Financial Services	Translated Materials	Provides translated versions of the financial assistance application at the Financial Services desk.	Financial Services desk onsite

Hospital for patients with disabilities or special needs

Department A-Z	Physical Accessibility	Assistive Devices	Communication Aids	Priority Services	Staff Training for Inclusive Care
All Departments	Wheelchair accessible entrances, elevators, accessible restrooms, signage in Braille, step-free pathways	Wheelchairs available on request, adaptive equipment as needed, accessible exam tables	Qualified sign language interpreters, written information in alternative formats such as large print, audio, and accessible electronic formats	Priority and assistance for patients with disabilities in accessing services, reasonable accommodations upon request, individualized support as needed	Staff regularly trained on ADA compliance, disability etiquette, inclusive communication, and providing reasonable accommodations

Digital Health Services

Department	Digital Health Service	Features	Support for Patient Care	Accessibility	Continuous Monitoring & Follow-up
Cardiology	Telemedicine Video Visits	Secure video appointments, remote consultations	Facilitates specialist access, reduces in-person visits	Patients can connect from home or remote locations	Regular virtual check-ins and monitoring of cardiac status
Emergency	Virtual Nurse Telehealth	Remote nurse consultation, triage, symptom assessment	Immediate support and decision-making	Accessible 24/7 through telehealth platform	Continuous updates and follow-up instructions given digitally
General Medicine	Online Consultation Platform	Message providers, book appointments, access health advice	Streamlines routine care, follow-ups, and health inquiries	Self-service tools available via patient portal	Secure messaging for ongoing communication
ICU/Monitoring	Remote Patient Monitoring	Virtual patient monitoring, alerting healthcare teams	Allows continuous oversight by clinical staff	Monitored in real time, reducing readmissions	Immediate intervention in case of detected issues
All Departments	Patient Portal	View test results, request prescription refills, pay bills	Empowers patients with access to health records and tools	Accessible online from any device	Automatic notifications and follow-up reminders
Pediatrics	Telehealth Pediatric Consult	Video visits for pediatric care and parental guidance	Reduces need for in-person pediatric visits	Safe and convenient for families with children	Ongoing virtual follow-up and care management
Oncology	Tele-oncology Consultations	Remote cancer care planning and follow-up support	Supports treatment adherence and symptom monitoring	Specialist access for rural or immobile patients	Continuous check-ins and digital symptom tracking
Women´s Health	Virtual OB/GYN Visits	Telemedicine appointments for prenatal and women´s health	Maintains continuity of care through digital outreach	Accessible appointment scheduling and consultation	Digital reminders for follow-up and monitoring

Collaborations / Educational Programs

Department	Program Name	Description	Rotations	Classes / Seminars	Practical Training
Family Medicine	Family Medicine Residency Program	Residency program in partnership with University of Hawaii.	Clinical rotations in family medicine, outpatient and inpatient care.	Residency seminars and case discussions.	Hands-on patient care under supervision.
Geriatrics	GERI 541 Geriatric and Palliative Care	Four-week rotation providing overview of geriatric and palliative medicine.	Outpatient, inpatient, home care, nursing home rotations at various teaching sites.	One half-day/week geriatric seminars, one half-day/week palliative care didactics.	Practical experience at multiple locations including hospitals, nursing homes, hospices.
Geriatrics	GERI 542 Geriatric Medicine Research	Research project in epidemiology of aging, statistics training, abstract presentation.	N/A	Principles of epidemiology and statistics.	Research project with faculty guidance, local meeting abstract presentation.
Geriatrics	GERI 545 Geriatric & Palliative Medicine Elective	Four-week elective in geriatric and palliative care; similar to GERI 541.	Outpatient, inpatient, home care, nursing home rotations.	One half-day/week geriatric seminars, one half-day/week palliative care didactics.	Clinical experience at diverse care settings.
Internship	Health Careers Summer Internship	Six-week paid internship for high school and college students to explore health careers.	Shadowing across clinical departments.	Structured introductory health seminars.	Hands-on experience and mentorship.
Research	Summer Student Research Program	Research opportunity for students interested in medical and health-related research.	N/A	Research-focused seminars and workshops.	Participate in active health research projects with professional mentorship.

Collaborative Research Projects

Department	Research Projects & Clinical Trials	New Treatments/Devices	Impact on Healthcare Professionals
Neurology	Clinical trials on neurological disorders and aging, in partnership with university-led research initiatives.	Development and testing of novel therapies for neurological conditions through translational research.	Facilitates advanced training and continuing education in neurology and geriatrics research.
Oncology	Pali Momi participates in over 80 cancer clinical trials (breast, brain, gastrointestinal, gynecological, etc.) through the Hawaii Cancer Consortium.	Access to the latest investigational cancer treatments, drugs, and protocols.	Enables oncology staff to engage in state-of-the-art cancer care and research, fostering expertise in new cancer treatment modalities.
Cardiology	Clinical trials in heart disease in collaboration with local academic and clinical partners.	Evaluation and implementation of innovative cardiovascular devices and interventions.	Supports cardiology professionals’ development with exposure to cutting-edge research and device trials.
Metabolic Diseases	Clinical and translational research projects on metabolic diseases, including diabetes and related disorders.	Testing and validating new medications and treatment methods for metabolic conditions.	Provides opportunities for professional development in managing metabolic diseases using research-driven protocols.
General Clinical Research	Participation in 350+ annual clinical trials across diverse specialties with over 80 principal investigators.	Evaluation of promising medications, devices, and protocols across multiple departments.	Advances research skills and multidisciplinary collaboration among healthcare professionals.
Student/Staff Research Education	Summer Student Research Program (SSRP) for training future health researchers; faculty mentorship and research exposure.	Introduction to research methodologies, data analysis, and hands-on clinical projects.	Promotes professional growth, research literacy, and career advancement for students and early-career staff.

Professional Development Programs

Department	Affiliation	Professional Development Programs
Cardiology	Hawaii Health Partners (subsidiary of Hawaii Pacific Health)	Access to joint learning initiatives, clinical best practice sharing, and continuous medical education through the Hawaii Pacific Health network
Cancer Center	Commission on Cancer (American College of Surgeons), University of Hawaii Cancer Center, Hawaii Cancer Consortium, NAPBC, Children´s Oncology Group	Participation in clinical trials, ongoing cancer research, multidisciplinary tumor boards, access to Commission on Cancer education resources, and continuing education for oncology professionals
Family Medicine	John A. Burns School of Medicine (University of Hawaii), Family Medicine Residency Program	Residency education, mentorship, clinical rotations for residents, faculty development programs, and interprofessional education initiatives
General Medicine	Healthcare Association of Hawaii	Leadership training, statewide quality improvement collaboratives, networking events, and access to member-only professional development seminars
Surgery	Surgical Care Affiliates (SCA) Joint Venture	Shared best practices, perioperative quality initiatives, and advanced surgical skills workshops through SCA partnership

Certification and Accreditation Programs

Department	Certification/Accreditation	Accrediting Body
Cardiology	Five-Star Rating: Heart Failure Treatment	Healthgrades
Cardiology	Five-Star Rating: Stroke Treatment	Healthgrades
Orthopedics	Five-Star Rating: Hip Fracture Treatment (2018-2025)	Healthgrades
Spine Surgery	Five-Star Rating: Spinal Fusion Surgery (2022-2025)	Healthgrades
Outpatient Surgery	Five-Star Rating: Back and Neck Surgery	Healthgrades
Family Medicine	Family Medicine Residency Program	Accreditation Council for Graduate Medical Education (ACGME) via John A. Burns School of Medicine (JABSOM)

Internship and Observation Programs

Department	Program/Opportunity	Eligibility	Duration	Description
Clinic Resource Team	Student Intern - Clinic Resource Team	Medical, Nursing, and Allied Health Students	Varies	Hands-on internship with clinic operations and patient care support
Complex Care Team	Student Intern - Hawaii Health Partners (Complex Care)	Medical, Nursing, and Allied Health Students	Varies	Internship supporting care coordination and population health initiatives
Comprehensive Primary Care	Student Traineeship - Comprehensive Primary Care Plus	Medical, Nursing, and Allied Health Students	Varies	Traineeship focused on primary care settings and clinical skills
Hospital-wide	Health Careers Summer Internship	High School Juniors, Seniors, and College Students	6 weeks (Summer)	Paid internship providing first-hand experience in various health care professions
Hospital-wide	Summer Student Research Program	Students (see program for specific criteria)	8 weeks (Summer)	Research internship with participation in clinical projects and mentorship
Hospital-wide	High School Programs	Public High School Students	Integrated into academic year	Career exploration and experiential learning in hospital settings

Hospital Academic Awards and Achievements

Department	Award	Year
Patient Experience	Healthgrades Outstanding Patient Experience Award (Top 15% of hospitals nationwide for patient experience, 5 years in a row)	2019-2023
General Hospital	Employee of the Year Award	2024
General Hospital	Nurse of the Year Award	2024
Community Stewardship	Employee of the Year Community Stewardship Award (Charlene “Char” Prieto)	2024

Hospital Specialization and Expertise Opportunit

Department	Specialty/Residency Program	Icon	Program Description	Training Duration	Sponsoring Institution
Family Medicine	Family Medicine Residency		Accredited residency program for medical graduates to train in family medicine. Provides both inpatient and outpatient experience. Residents train under faculty supervision towards licensure and board certification.	3 years	UH John A. Burns School of Medicine

Hospital Residency and Assistantship Programs

Department	Specialty/Program	Residency/Training Available	Primary Affiliation
Family Medicine	Family Medicine Residency	Yes (ACGME-accredited residency)	John A. Burns School of Medicine (University of Hawaii)

What are the activities of the hospital for patients without insurance?

Department / Service	Support Option	Details	Contact / Guidance
Financial Assistance	Financial Assistance Program (FAP)	- Designed for low-income, uninsured, or underinsured patients - Hawaii residents may apply for all care; non-residents may apply for emergency care only - 100% discount (free care) for income at or below 200% Federal Poverty Guidelines (FPG) - 85% discount for income between 200–400% FPG	Apply through Hawaii Pacific Health Financial Assistance Program, or call Patient Accounts Customer Service: 808-522-4013
Billing Services	Uninsured Discount	- 40% discount off standard charges for uninsured patients not qualifying for FAP - Discount similar to those offered to health plans	Contact Patient Accounts Customer Service: 808-522-4013
Billing Services	Payment Plans	- Payment plans available for those with financial hardship - Flexible arrangements based on ability to pay	Call Patient Accounts Customer Service: 808-522-4013
Emergency Department	Emergency Care Guarantee	- Emergency care provided regardless of ability to pay or insurance status	Standard hospital emergency department
Patient Services	Guidance for Alternative Health Insurance	- Staff can provide guidance on applying for Medicaid or other government programs - Assistance with financial counseling and insurance options	Ask for financial counseling services at registration or call 808-522-4013
Outpatient / Inpatient Care	Discounted Services	- Discounts and financial support available for most medical services for qualifying uninsured patients	Inquire with Financial Assistance office when scheduling or at time of service

Hospital Research Collaborations

Department	Partner Institution	Collaboration Description	Affiliated University/Research Center
Cancer Research	Hawaii Cancer Consortium	Clinical and translational cancer research; supports clinical trials to reduce the burden of cancer in Hawaii	University of Hawaii Cancer Center
Clinical Trials	Coalition of Cancer Cooperative Groups	Participation in over 80 clinical trials; provision of new medications, devices, and protocols	Hawaii Pacific Health Research Institute (HPHRI)
Family Medicine	John A. Burns School of Medicine (JABSOM)	Supports Family Medicine Residency Program and clinical training	University of Hawaii

Mentoring and Consultancy in Hospital Education

Department/Program	Description
Health Careers Summer Internship	Six-week paid internship for high school seniors and college students to gain first-hand experience in healthcare. Participants learn about hospital systems, interact with healthcare professionals, and explore various health professions.
Summer Student Research Program	Eight-week program providing research scholars opportunity to participate in clinical research projects and receive introduction to medicine through guidance of advisors and physician mentors.
High School Programs	Partnership with local public high schools integrating various programs into high school curriculum to address need for trained medical clinicians in Hawaii and provide professional job opportunities for local youth.
Pharmacy Department Mentoring	Mentoring and leadership opportunities available within the Pharmacy Department.

Pali Momi Medical Center Nearest Places

Hotels

3.2 km

4.1

Airport Honolulu Hotel

Outdoor pool, Restaurant, Free WiFi, Airport shuttle, Fitness center, Pet-friendly rooms

3.5 km

3.7

Best Western The Plaza Hotel

Outdoor pool, Free breakfast, Airport shuttle, Free WiFi, Business center, Non-smoking rooms

4.2 km

3.5

Pacific Marina Inn

Outdoor pool, Free WiFi, Free airport shuttle, Bar/lounge, Non-smoking rooms

9.7 km

3.9

Aston at the Executive Centre Hotel

Outdoor pool, Restaurant, Free WiFi, Central location, Business center, Suites available

3.3 km

3.6

Ohana Honolulu Airport Hotel

Outdoor pool, Restaurant, 24-hour front desk, Free WiFi, Shuttle bus service, Pet friendly

11.3 km

4.5

Hampton Inn & Suites Oahu/Kapolei

Outdoor pool, Free breakfast, Free WiFi, Fitness center, Family rooms

Florists and Gift Shops

0 m

4.7

Hospital Gift Shop – Pali Momi Medical Center

Get Well, New Baby gifts, Fresh Flowers, Gourmet Baskets, Magazines, Books, Games

0.8 km

4.6

Flowers By Carole

Same-day flower delivery, Custom Arrangements, Local Florist

0.8 km

4.5

Florist One (Delivery Service)

Aiea flower delivery, Online floral ordering, Hospital delivery

inside hospital

Kapiolani Medical Center-Pali Momi Gift Shop

Gift Shop with flowers, Cards, Baskets, Books

0.95 km

4.6

Aiea Florist (Flowers By Carole location)

Flower arrangements, Delivery, Custom Orders

1 km

4.3

Gift Cart Hawaii (delivery nearby)

Gift baskets, Florals, Hospital delivery

Food and Restaurant

0 mi (onsite)

4.2

Hauoli Court Dining Room

Hospital cafeteria with local flavors and global influences

0 mi

Golden Wheel

Chinese, Asian cuisine

0.1 mi

4.1

El Charro Mexicano

Mexican, Latin, Tex-Mex cuisine

0.5 mi

4.5

The Alley at Aiea Bowl

American, Hawaiian cuisine

0.6 mi

4.3

Forty Niner

American, Diner, Hawaiian cuisine

0.8 mi

4.4

Oh My Grill - Aiea

Cafe, Barbecue, Local dishes

Pharmacies

0 m

Pali Momi Medical Center Outpatient Pharmacy

Prescription fill/refill, over-the-counter medications, adult immunizations (by appointment), medication counseling

200 m

4.3

CVS Pharmacy (Longs Drugs) - Pali Momi St

Prescription services, immunizations, health and wellness products, photo services

300 m

4.2

CVS Pharmacy (Longs Drugs) - Moanalua Rd

Prescription services, immunizations, over-the-counter medications, health essentials

700 m

4.1

CVS Pharmacy (Longs Drugs) - Pearlridge Center

Prescription fill/refill, retail pharmacy, health supplies, immunizations

950 m

4.3

Safeway Pharmacy - Pearlridge

Prescription services, immunizations, medication consultations, health screenings

1 km

Walmart Pharmacy - Pearl City

Prescription services, medication counseling, immunizations, over-the-counter products

Taxi and Transportation

0.1 km

4.3

Charley´s Taxi

24/7 taxi service, flat rates, minivan and sedan options, wheelchair service, airport transfer

0 km

4.2

Uber (Service Zone)

App-based ride-hailing, standard and XL service, instant booking, cashless payments

0 km

4.1

Lyft (Service Zone)

App-based ride-hailing, standard and XL service, scheduled or instant rides, cashless payments

0 km

4.5

Hui Car Share - Pali Momi Medical Center

24/7 car share, instant mobile access, free gas, free parking, hourly and daily rental

1 km

Simply Exquisite Limousine Service

Limousine, luxury sedan, airport and private transportation, reservation required

1 km

4.2

P & R Water Taxi Pearl Harbor

Water taxi, Pearl Harbor tours, private charter boat, reservation required

ATMs and Banks

0 km

First Hawaiian Bank ATM, Pali Momi Medical Center

ATM Services

0.4 km

4.2

American Savings Bank Pearlridge Branch

ATM, Night Drop, Foreign Currency Exchange, Home Loan Center

0.6 km

Bank of Hawaii ATM

ATM Services

0.4 km

4.2

American Savings Bank ATM (Pearlridge)

Drive-Up ATM, Deposits & Withdrawals

N/A

No additional ATMs or banking services available within 1 km

N/A

No additional ATMs or banking services available within 1 km

N/A

Parking Lots

On-site

Pali Momi Medical Center Parking Structure

Free parking, Disability parking available, Parking Ambassador assistance

Adjacent to Medical Center

Cancer Center Parking (Pearlridge Center)

Free parking, Wheelchair accessible ramps, Drop-off areas

Within Medical Center grounds

Hui Car Share Parking

Car rental service, License plate readers, Easy access

Shopping Malls

0.2 km

4.4

Pearlridge Center

Over 170 stores and restaurants including Macy’s, Victoria´s Secret, food courts, Consolidated Theatres, GNC, Hollister, Hot Topic, HIC Hawaiian Island Creations

0.9 km

4.2

Aiea Shopping Center

Convenience shopping with eateries, local services, grocery, fitness centers

0.3 km

4.3

Pearlridge Mauka

Anchored by Macy’s, variety of clothing retailers, food court, specialty shops

Stationery and Copying Services

0.15 km

4.9

Aiea Copy Center

Copy services, banners, locator signs, magnets, graduation printing and stationery

0.7 km

Office Depot Print & Copy Services

Business cards, copies, document printing, posters, banners, yard signs, binding, laminating

0.95 km

4.3

The UPS Store

Banner, poster & sign printing, business cards, brochures, flyers, copies, presentations, binding, folding, laminating

Car Rental

0 m (on-site in Pali Momi Medical Center parking lot)

4.6

Hui Car Share

24/7 instant access, no lines, free gas, free parking, app-based, multiple vehicle types

800 m

4.5

Enterprise Rent-A-Car

Wide car selection, additional driver options, no after-hours drop off, shared parking

within 1 km (Aiea, HI delivery available to hospital)

4.7

Turo

Peer-to-peer rentals, wide vehicle selection, flexible booking, local hosts, delivery options

Patient Experiences

✅ Summary of Positive Reviews

The positive reviews of Pali Momi Medical Center highlight the exceptional professionalism and friendliness of the staff, including nurses and doctors. Patients felt well-taken care of, even in critical situations such as surgery or emergency room visits, and appreciated the quick and effective medical response. The hospital environment is described as pleasant and well-maintained with additional amenities like a diverse dining menu and clean facilities contributing to a comforting experience.

❌ Summary of Negative Reviews

Negative reviews point to issues with administrative processes and emergency department management at Pali Momi Medical Center. Some patients experienced significant delays and lack of communication from administrative personnel, leading to frustration. Concerns about being neglected and poor room management in the emergency department were also mentioned, indicating areas that might benefit from improvement in operational efficiency.

Working Hours

Emergency Department

24 hours, 7 days a week

Outpatient Services (including Women´s Center)

Monday: 7:30 a.m.–8 p.m.; Tuesday–Thursday: 6:00 a.m.–8 p.m.; Friday: 7:30 a.m.–4 p.m.; Saturday: 7 a.m.–3:30 p.m.

Diagnostic Testing

Monday: 7:30 a.m.–8 p.m.; Tuesday–Thursday: 6:00 a.m.–8 p.m.; Friday: 7:30 a.m.–4 p.m.; Saturday: 7 a.m.–3:30 p.m.

Laboratory Services

Monday: 7:30 a.m.–8 p.m.; Tuesday–Thursday: 6:00 a.m.–8 p.m.; Friday: 7:30 a.m.–4 p.m.; Saturday: 7 a.m.–3:30 p.m.

Department Phones

Department	Phone
Hospital Main	808-486-6000
Emergency Department	808-486-6000
Laboratory	808-486-6000

Language and Translation Services

English
Japanese

Pali Momi Medical Center

NPI Number : 1013961408

98-1079 Moanalua Rd, Aiea, HI 96701

+1 (808) 486-6000

www.hawaiipacifichealth.org

Departments

Women´s Center

Diagnostic Imaging

MRI Suite

Physician Specialty Suites

Multispecialty Clinic

Appointment Information

Visiting Hours

Important Doctors

Dr. Spencer K. Y. Chang

Dr. James C. Lai

Dr. Gregg T. Kokame

Dr. Raymond Wee

Pali Momi Medical Center Information

Management and Leadership Team

Average Salary

Support Programs for Patients

Payment Plans

Cost Consulting

Hospital for patients with disabilities or special needs

Digital Health Services

Collaborations / Educational Programs

Collaborative Research Projects

Professional Development Programs

Certification and Accreditation Programs

Internship and Observation Programs

Hospital Academic Awards and Achievements

Hospital Specialization and Expertise Opportunit

Hospital Residency and Assistantship Programs

What are the activities of the hospital for patients without insurance?

Hospital Research Collaborations

Mentoring and Consultancy in Hospital Education

Pali Momi Medical Center Nearest Places

Hotels

Airport Honolulu Hotel

Best Western The Plaza Hotel

Pacific Marina Inn

Aston at the Executive Centre Hotel

Ohana Honolulu Airport Hotel

Hampton Inn & Suites Oahu/Kapolei

Florists and Gift Shops

Hospital Gift Shop – Pali Momi Medical Center

Flowers By Carole

Florist One (Delivery Service)

Kapiolani Medical Center-Pali Momi Gift Shop

Aiea Florist (Flowers By Carole location)

Gift Cart Hawaii (delivery nearby)

Food and Restaurant

Hauoli Court Dining Room

Golden Wheel

El Charro Mexicano

The Alley at Aiea Bowl

Forty Niner

Oh My Grill - Aiea

Pharmacies

Pali Momi Medical Center Outpatient Pharmacy

CVS Pharmacy (Longs Drugs) - Pali Momi St

CVS Pharmacy (Longs Drugs) - Moanalua Rd

CVS Pharmacy (Longs Drugs) - Pearlridge Center

Safeway Pharmacy - Pearlridge

Walmart Pharmacy - Pearl City

Taxi and Transportation

Charley´s Taxi

Uber (Service Zone)

Lyft (Service Zone)

Hui Car Share - Pali Momi Medical Center

Simply Exquisite Limousine Service

P & R Water Taxi Pearl Harbor

ATMs and Banks

First Hawaiian Bank ATM, Pali Momi Medical Center

American Savings Bank Pearlridge Branch

Bank of Hawaii ATM

American Savings Bank ATM (Pearlridge)

No additional ATMs or banking services available within 1 km

No additional ATMs or banking services available within 1 km