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Rush University Medical Center

3.4 (1013)

Rush University Medical Center, founded as Rush Medical College in 1837, is a major academic medical center in Chicago with over 600 beds. The hospital has earned recognition on U.S. News & World Report’s “Best Hospitals Honor Roll,” and is renowned for specialties including neurology, orthopedics, cardiology, and cancer care.

NPI Number : 1932213600

1653 W Congress Pkwy, Chicago, IL 60612

+1 (312) 942-5000

www.rush.edu

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Departments

Primary Care

Heart and Vascular Care

Neurology and Neurosurgery

Orthopedic Care

Cancer Care

Digestive Diseases

Urgent Care

Appointment Information

Department	Online Appointment	Phone Scheduling	Walk-in Availability	Same-Day Appointment
Neurology	Available for new and returning patients; in-person and virtual visits; MyChart for returning	(888) 352-RUSH Mon-Fri 8am-5pm, Sat 8am-1pm	Not specified	Virtual specialty care: video visit possible today or tomorrow
Cardiology	Available for new and returning patients; in-person and virtual visits; MyChart for returning	(888) 352-RUSH Mon-Fri 8am-5pm, Sat 8am-1pm	Not specified	Virtual specialty care: video visit possible today or tomorrow
Primary Care	Available for new and returning patients; in-person and virtual visits; MyChart for returning	(888) 352-RUSH Mon-Fri 8am-5pm, Sat 8am-1pm	Not specified	In-person and virtual; some same/next-day availability
Specialty Care	Available for new and returning patients; in-person and virtual visits; MyChart for returning	(888) 352-RUSH Mon-Fri 8am-5pm, Sat 8am-1pm	Not specified	Virtual specialty care: video visit possible today or tomorrow
International Health Services	Web form request available	(888) 352-7874 or (312) 563-2488	Not specified	Not specified

Visiting Hours

Department	Online Patient Visitation	Scheduling by Phone	Walk-In Visits	Same-Day Patient Visits
Cardiology	Virtual E-Visits and on-demand video visits via MyChart portal or Rush consumer webpage. Available 7 a.m. – 11 p.m., seven days a week.	Call the hospital operator at (312) 942-5000 or departmental scheduling lines to book patient visits.	Walk-in visits may be available; check with unit for real-time policies and availability.	On-demand virtual visits are available for same-day care. Call department for potential same-day in-person options.
Internal Medicine	Virtual E-Visits and on-demand video visits via MyChart portal or Rush consumer webpage. Available 7 a.m. – 11 p.m., seven days a week.	Call the hospital operator at (312) 942-5000 or departmental scheduling lines to book patient visits.	Walk-in visits may be available; check with unit for real-time policies and availability.	On-demand virtual visits are available for same-day care. Call department for potential same-day in-person options.
Pediatrics	Virtual E-Visits and on-demand video visits via MyChart portal or Rush consumer webpage. Available 7 a.m. – 11 p.m., seven days a week.	Call the hospital operator at (312) 942-5000 or departmental scheduling lines. Pediatric units may have specific policies; confirm by phone.	Walk-in visits possible but visitor restrictions (e.g., age limits, number of visitors) apply. Check with the unit prior to visiting.	On-demand virtual visits are available for same-day care. Call department for potential same-day in-person options.
Surgery	Virtual pre- and post-op appointments available via scheduled video visits. E-Visits through MyChart portal.	Call the hospital operator at (312) 942-5000 or departmental scheduling lines to book visits.	Walk-in visits limited; typically require prior scheduling due to surgical area policies.	Same-day surgery-related video visits available. In-person same-day by phone inquiry only.
Women’s Health	Virtual E-Visits and on-demand video visits via MyChart portal or Rush consumer webpage. Available 7 a.m. – 11 p.m., seven days a week.	Call the hospital operator at (312) 942-5000 or departmental scheduling lines to book patient visits.	Walk-in visits may be available; check with unit for real-time policies and availability.	On-demand virtual visits are available for same-day care. Call department for potential same-day in-person options.

Important Doctors

Rush University Medical Center Information

Management and Leadership Team

Department	Name	Title	Area of Expertise / Oversight
Executive Leadership	Omar Lateef, DO	President and Chief Executive Officer	Overall health system leadership, quality, safety, health equity, strategic direction
Operations	Matt Walsh, MHA	Chief Operating Officer	Operational management, hospital operations oversight
Development	Murray T. Ancell, MS, FAHP, CFRE	Chief Development Officer	Philanthropy, fundraising, strategic advancement
Legal	Carl T. Bergetz, JD	Chief Legal Officer, General Counsel, Corporate Secretary	Legal affairs, corporate governance
Information Technology	Jeffrey M. Gautney	Chief Information Officer	Information systems, digital strategy, technology infrastructure
Human Resources	Courtney Kammer, MHA	Chief Human Resources Officer	Talent management, organizational culture, workforce development
Finance	Patricia Steeves O´Neil, MAE	Chief Financial Officer	Financial strategy, fiscal management
Medical Affairs	Paul E. Casey, MD, MBA, FACEP	Senior Vice President and Chief Medical Officer	Clinical leadership, medical staff, patient care quality
Quality	Brian Stein, MD	Vice President and Chief Quality Officer	Clinical quality, care improvement, patient safety
Diversity, Equity & Inclusion	Ildemaro González	Chief Diversity, Equity and Inclusion Officer	Diversity initiatives, health equity, inclusive culture
Pharmacy	Kate Schaafsma	Chief Pharmacy Officer	Pharmacy services, medication safety
Academic Affairs	Robert S.D. Higgins, MD, MSHA	Senior Vice President and Chief Academic Officer	Academic strategy, faculty governance, education
Strategy	Kate H. Jones	Senior Vice President and Chief Strategy Officer	Strategic planning, business development
Rush Medical Group	Luis Garcia, MD, FACS, MBA, FACHE	President, Rush Medical Group	Group practice leadership, physician affairs
Hospital Leadership	Jonathan Myers, MD	President, Rush University Medical Center	Hospital administration, medical center operations
Hospital Leadership	Michael Chen, MD	Secretary	Hospital leadership, administration
Hospital Leadership	Christopher Bruti, MD	Treasurer	Hospital finance and operations
Hospital Leadership	Vijaya Reddy, MD	Immediate Past President	Leadership continuity, hospital administration

Average Salary

Department	Service/Procedure	Average Fee (USD)	Variation Factors	Financial Assistance & Payment Options
Cardiology	Emergency Room Visit (Level 3 – Urgent, not life threatening)	$2,281	Service complexity, specialist consultation, additional diagnostics	Financial assistance available for uninsured; payment plans, insurance accepted
Cardiology	Private Inpatient Room (per day)	$3,000	Length of stay, specialist involvement, procedure intensity	Financial assistance available for uninsured; payment plans, insurance accepted
Neurology	Observation Status (per hour)	$125	Duration, need for advanced monitoring or intervention	Financial assistance available for uninsured; payment plans, insurance accepted
Oncology	Lab Test for COVID-19	$154	Test type, bundled with other oncology procedures	Financial assistance for uninsured; payment plans, insurance accepted
Oncology	Lab Test for COVID-19 IgG Antibodies	$166	Test type, frequency of tests required	Financial assistance for uninsured; payment plans, insurance accepted
Orthopedics	Emergency Room Visit (Level 3 – Urgent, not life threatening)	$2,281	Procedure complexity, surgical vs non-surgical care, imaging requirements	Financial assistance available for uninsured; payment plans, insurance accepted
Orthopedics	Private Inpatient Room (per day)	$3,000	Post-surgical care, specialist involvement, length of stay	Financial assistance available for uninsured; payment plans, insurance accepted
Outpatient Services	Observation Status (per hour)	$125	Duration, additional outpatient diagnostics or treatments	Financial assistance available for uninsured; payment plans, insurance accepted
Outpatient Services	Private Room (per day, if required for extended outpatient observation)	$3,000	Observation needs, specialist procedures, recovery time	Financial assistance available for uninsured; payment plans, insurance accepted

Support Programs for Patients

Department/Program	Type of Support	Eligibility Highlights	Details
Charity Care	Financial Assistance	Family income = 300% Federal Poverty Guidelines (FPG)	Hospital and professional bills reduced by 100%; covers insured and uninsured; deductibles and coinsurance may be covered; requires documentation and re-application every 4 months.
Presumptive Charity Care	Financial Assistance	Family income 0–200% FPG, Medicaid-eligible, enrolled in WIC/SNAP/LIHEAP, homeless, deceased with no estate, mentally incapacitated, or incarcerated	100% reduction in hospital bill; no application required if qualifying criteria are met.
Uninsured Patient Discount	Financial Assistance	Uninsured; family income = 600% FPG	Hospital and professional bills reduced by 80% on an episodic basis.
Catastrophic Balance Program	Financial Assistance	Significant medical expenses relative to income	Hospital and professional bills capped at 20% of household income for a rolling 12-month period.
Underinsured Discount Program	Financial Assistance	Underinsured; family income > 300% and = 400% FPG	RUSH bill reduced by 80%; applies to those with high out-of-pocket expenses.
Exceptional/Special Medical Circumstances	Financial Assistance	Extreme financial/personal hardship, terminal illness, catastrophic condition, or care continuity needs	Case-by-case assistance eligibility determined by financial team.
Medicaid Screening	Insurance/Financial Guidance	Uninsured, low-income patients	Assistance with Medicaid eligibility screening and application process.
In-home Care Services (Rush Home Care)	In-home Care	Referral and eligibility evaluation required	Registered nurses, therapy, and social work services at home; support for medically complex patients.
Day Care Centers (Adult Day Care)	Day Care / Social Support	Assessment needed; prioritized for medically or socially complex patients	Daytime medical and social support; respite for caregivers; interdisciplinary care team.
Palliative Care Program	Palliative Care	Chronic or life-limiting illness	Symptom management, support for quality of life, coordination with family and social services; may be inpatient or home-based.
Social Work/Case Management	Social Support	All patients; special focus on low-income/complex needs	Assistance with discharge planning, resource coordination, transportation, housing, and psychosocial support.

Payment Plans

Payment Plan Option	Description	Interest-Free	Flexible Installments	Eligibility/Notes
Flexible Payment Plans	Allows patients to pay high balances in manageable installments based on budget.	Yes	Yes	Contact Rush customer service to set up a plan.
AutoPay Installments	Secure, automatic recurring payments scheduled electronically.	Yes	Yes	Can be set up online or by phone.
Financial Assistance (Charity Care)	Discount up to 100% for qualifying low-income patients.	N/A	N/A	Applicants must meet income guidelines.
Uninsured/Underinsured Discounts	Discount up to 80% for eligible uninsured/underinsured patients based on income.	N/A	N/A	Income qualification required.
Catastrophic Balance Adjustment	Limits out-of-pocket cost to 20% of household income over 12 months for catastrophic medical bills.	N/A	N/A	Available episodically for qualifying patients.
Self-Pay Discount Program	50% discount for uninsured patients not qualifying for other assistance programs.	N/A	N/A	Uninsured and not eligible for other programs.

Cost Consulting

Department	Service Provided	Details	Contact Information
Financial Counseling	Assistance with treatment cost estimates	Guidance on treatment costs and out-of-pocket expenses is available before care begins. Financial counselors are available to discuss payment estimates and insurance coverage.	Phone: (312) 942-5967 Email: financial_counselor@rush.edu Rm. 415 Atrium Bldg., 1653 W. Congress Pkwy, Chicago, IL 60612
Financial Assistance	Charity Care and Discounted Care	Several programs offer free or discounted care for uninsured and underinsured patients based on income, family size, and eligibility for specific public support programs.	Phone: (312) 942-5967 Rm. 415 Atrium Bldg., 1653 W. Congress Pkwy, Chicago, IL 60612
Cost Estimation	Information about Amount Generally Billed (AGB)	Eligible patients will not be charged more than the amount generally billed to patients with insurance for emergency or other medically necessary care. The AGB percentage is published online.	Website: rush.edu/financial-assistance/AGB
Application Support	Help with Financial Assistance Applications	Paper applications are available in the Emergency Department, Admitting Department, Medical Labs, and Outpatient Radiology. Staff provide guidance through the application process.	Phone: (312) 942-5967 Email: financial_counselor@rush.edu
Billing Inquiry	General Billing Questions and Support	Assistance with billing inquiries and payment plans. Staff available Monday to Friday, 8 am to 4:30 pm, to answer billing questions and address payment concerns.	Phone: (312) 942-5693 or (866) 761-7812

Hospital for patients with disabilities or special needs

Accommodation Category	Details	Department/Area
Physical Accessibility	- Universal design in facilities - Barely noticeable grades on ramps between Tower and Atrium - Handrails throughout patient travel areas - Contrasting carpet borders for low vision - Electric doors at main/high-use entrances - Additional fully accessible restrooms - Abundant wheelchair/attendant assistance - Elevator modifications, including mirrors for wheelchair users - Fully accessible parking spaces and curbside valet service - Bathroom doors swing both directions in patient rooms - Adjustable mammography tables, Hoyer lifts, and built-in ceiling lift tracks in adult patient rooms	All patient/public areas; Tower, Atrium, Parking Garages
Assistive Devices	- Wheelchairs available on request - Adjustable mammography tables and Hoyer lifts - Ceiling tracks for lift devices in adult patient rooms - Volume controls on telephones throughout facility	Entrance desks, adult patient rooms, clinical imaging, all phones
Communication Aids	- Teletypewriters (TTY) in key locations - Infrared amplification devices in Armour Academic Center classrooms - Volume controls on all telephones - Assistance request via phone or email for additional needs	Throughout Medical Center, Armour Academic Center
Priority Services	- Discounted valet parking ($10) for people with disabilities - Curbside valet service at multiple entrances - Designated parking spots on accessible floors near elevators - Aides/wheelchair assistance available at main building locations - Patient intake form and direct contact with Disability Access team for coordination	Main hospital, Atrium, Professional Building, Rubschlager Building, parking garages
Staff Training for Inclusive Care	- Inclusive care provider appointments available - Staff and team contact through Disability Access for personalized coordination	Disability Access team, relevant clinical departments

Digital Health Services

Department	Digital Health Service	Description	How It Supports Patient Care	Accessibility/Continuous Monitoring
All Departments	Rush On Demand Virtual Urgent Care	Video visits with an urgent care provider within 20 minutes, no appointment needed	Immediate assessment and treatment for over 40 urgent care conditions	Accessible from home; supports rapid answers and treatment
Specialty Care	Virtual Specialty Care	Video appointments with specialists in areas like cardiology, ENT, skin/hair, urinary, and women´s health	Enables fast specialist consultation and follow-up	Available virtually, allows ongoing specialty management and follow-up
Primary Care	Rush Primary, Virtual First	Hybrid model with access to care team via MyChart, phone, video, and in-person as needed	Integrated care team offers coordinated, personalized primary care remotely and in-person	Virtual and in-person touchpoints for ongoing management
All Departments	E-Visits	Online questionnaires reviewed by providers, response with treatment plan within 1 hour through MyChart	Efficient, asynchronous care for non-urgent issues	Accessible anytime, supports prompt virtual care and follow-up
All Departments	MyRush App/Patient Portal	Schedule appointments, review test results, request refills, view medical records, report vitals, and communicate with care team	Centralized access to healthcare information and provider communication	Allows for remote symptom checking, continuous monitoring, and self-management
Specialty Screenings	Self-Scheduled Screenings	Patients can book their own appointments for screenings like lung and breast cancer	Empowers patients to proactively manage preventive care	Online access increases screening rates and early detection
Chronic Disease Management	Remote Monitoring Tools	Integration for patients to report blood pressure and other vitals through MyRush	Supports ongoing management and provider oversight of chronic conditions	Continuous data entry enables timely interventions and remote follow-up
All Departments	Online Questionnaires & Symptom Checkers	Patients check symptoms and triage care needs online via MyRush	Reduces unnecessary in-person visits; supports early intervention	Available 24/7 for rapid self-assessment and follow-up
Patient Support Services	Appointment Management & Transportation Coordination	Schedule or manage appointments, organize meal delivery, arrange rides post-procedure through MyRush	Streamlines logistics of care, supports recovery and adherence	Accessible remotely, increasing convenience for patients and caregivers

Collaborations / Educational Programs

Department	Program Name	Target Audience	Rotations / Clinical	Classes / Seminars	Practical Training	Description
Clinical Medicine	Doctor of Medicine (MD) Program	Medical Students	Core Clinical Clerkships (Years 3-4), Elective Rotations	Preclerkship Courses (Years 1-2), Ongoing Seminars	Bedside Teaching, Simulation Labs	Four-year MD curriculum with preclerkship (basic sciences) and clerkship (clinical rotations) phases
General Medicine	Visiting Medical Students Program	Visiting Medical Students	Clinical Rotations	Orientation, Departmental Seminars	Hands-on Clinical Experience	Opportunities for visiting students from accredited medical schools to engage in clinical rotations
Student Affairs	Medical Student Affairs Programming	Medical Students	N/A	Workshops, Wellness Seminars	Coaching, Academic Support	Holistic support for student success, including career advising and personal development
STEM Education	MedSTEM Explorers	High School Students	N/A	Lectures on STEM & Health Careers	Research Activities, Projects	Six-week, paid summer program exploring STEM and healthcare professions
Pre-Medical	MedSTEM Pathways	High School Juniors, Seniors, Graduates	Departmental Internships	Career Seminars	Workplace Skills Development	Internships across medical center departments, three sessions per year
Early Health Sciences	Rush Mini Medical Program	Elementary, Middle School Students	N/A	Lectures, Experiments	Exploration Activities	Saturday enrichment introducing health sciences to 4th-5th graders

Collaborative Research Projects

Department	Collaborative Research Projects	Clinical Trials / New Treatments / Medical Devices	Impact on Healthcare Professionals’ Advancement
Alzheimer’s & Neurology	Research partnerships on Alzheimer´s disease and related disorders, focusing on understanding mechanisms, early detection, and potential interventions.	Clinical trials on novel therapeutics and diagnostics in Alzheimer´s and other neurological conditions.	Facilitates hands-on investigator experience, advanced research methodologies, and interdisciplinary collaboration skills.
Hematology/ Oncology	Joint translational research projects on lung cancer and leukemia, in collaboration with University of Chicago ITM.	Testing new imaging software to improve CT scanning accuracy for lung cancer diagnosis and treatment. Novel chromatin structure-based approaches for reprogramming and therapy in MDS/AML.	Exposure to cutting-edge diagnostic and imaging technologies. Collaboration enhances clinical trial design skills and translational research acumen.
Immunology & Microbiology	Collaborative studies in immunology and infectious diseases; shared resources and expertise with outside institutions and within Rush.	Clinical research focusing on immune mechanisms, including innovative therapies for infectious and autoimmune diseases.	Advances professional development through shared protocols, emerging research techniques, and joint publications.
Infectious Disease (HIV)	Partnerships and collaborative research focused on HIV pathogenesis and treatment protocols.	Ongoing clinical trials for new HIV therapies and prevention strategies.	Expands clinical exposure and enriches understanding of translational research applications and outcomes.

Professional Development Programs

Department	Affiliated Professional Organization	Professional Development Programs
Administration	American Medical Association (AMA)	Leadership programs, medical policy engagement, networking events
Allied Health	National Student Speech Language Hearing Association	Workshops, conferences, and research presentations
Asian Pacific American Medical	Asian Pacific American Medical Student Association (APAMSA)	Cultural competence training, mentorship, advocacy workshops
Black Excellence	Black Excellence Affinity Group	Community outreach, mentoring, leadership seminars
Cardiology	American Medical Association (AMA)	Specialty-specific workshops, CME seminars, career panels
Graduate Education	Graduate College Student Council	Professional skills workshops, research forums, networking sessions
Medical Women	American Medical Women´s Association (AMWA)	Leadership conferences, advocacy training, mentorship programs
Muslim Students	Rush Muslim Students’ Association	Cultural programs, interfaith dialogues, community engagement
Occupational Therapy	Student Occupational Therapy Association	Continuing education workshops, advocacy events, peer networking
Nursing	RU Student Nurses Association	Skill-building workshops, leadership forums, community service projects
Latinx Medical Students	Latinx Medical Student Association (LMSA)	Mentorship, health disparity education, peer support programs
Medical Students	American Medical Student Association (AMSA)	Advocacy workshops, national conferences, leadership opportunities
Student Senate	RU Student Senate	Leadership training, organizational management workshops
Student Diversity	Office of Student Diversity and Community Engagement	DEI programming, networking, community education
Speech-Language Pathology	National Student Speech Language Hearing Association	Conferences, research dissemination, continuing education
Student Career Groups	Careers in Medicine Advisory	Career advising, specialty exploration, match preparation workshops

Certification and Accreditation Programs

Department	Certification Program	Accreditation Body
Allergy and Immunology	Fellowship in Allergy and Immunology	ACGME (Accreditation Council for Graduate Medical Education)
Andrology	Fellowship in Andrology	ACGME
Adult Reconstructive Orthopedic Surgery	Fellowship in Adult Reconstructive Orthopedic Surgery	ACGME
Body Imaging and Musculoskeletal	Fellowship in Body Imaging/Musculoskeletal	ACGME
Addiction Medicine	Fellowship in Addiction Medicine	ACGME
Acute Pain/Regional Anesthesia	Fellowship in Acute Pain/Regional Anesthesia	ACGME
Neuroradiology	Fellowship in Neuroradiology	ACGME
General Health Sciences	40+ Degree and Certificate Programs (Physician, Occupational Therapist, Advanced Practice Nurse, etc.)	Various accreditation bodies by specialty

Internship and Observation Programs

Department / Program	Opportunity Type	Eligibility	Duration/Format	Description
Division of Translational Science	Summer Undergraduate Research Program	Undergraduate students interested in biomedical sciences	9 weeks, summer	Intensive research experience in biomedical sciences
REACH at Rush – College & Beyond	Internship	Undergraduate students, ages 18-24	Work-based learning, duration varies	Career and college advising, work experience at Rush
Psychology Residency	Psychology Doctoral Internship Tracks	Doctoral psychology students	Varies	Child, adolescent and pediatric psychology; Health psychology; Neuropsychology
REACH at Rush – MedSTEM Explorers	Pre-Internship/Internship	Rising high school sophomores and juniors	6 weeks, paid, summer	Exploring STEM and health care careers, academic/workplace skills, health research projects
Summer Pre-Clinical Internship	Observation/Shadowing	Selected Malcolm X College students	8 weeks, 1 day per week, summer	Shadow clinicians, rotate through various clinical sites at Rush

Hospital Academic Awards and Achievements

Department	Award Name	Year	Details
Nursing	Magnet Recognition Program®	Ongoing	Highest honor in nursing for excellence
Nursing	DAISY Award	Annual	International recognition for clinical skill and compassionate nursing care
Nursing	RUSH Magnet Course for Excellence Award	2023	Recognizes nurses and teams exemplifying Magnet status excellence
Critical Care	Gold Level Center of Excellence in Life Support for ECMO	2016, 2019 (through 2022)	Recognized by International Extracorporeal Life Support Organization for adult and pediatric ECMO
Medical College	Academic, Research, Patient Care & Community Service Awards	2024	Faculty, staff, and classmates recognize student achievements
Faculty	Excellence in Clinical Service	2023-24	Awarded to Jenna Nikolaides, MD
Faculty	Excellence in Education	2023-24	Awarded to Kathryn Osborne, PhD, RN, CNM, FACNM
Hospital-wide	Leapfrog Hospital Excellence Recognition	Ongoing	Quality of care provided to patients recognized
College of Nursing	Best Schools for Men in Nursing	2023-24	Honored for attracting men to the profession, promoting diversity
Specialists	Chicago Magazine "Top Docs"	2023	127 Rush specialists named among the best in Cook County
Rehabilitation	Newsweek Best Physical Rehab Center	5 consecutive years	Rush Copley Physical Rehab Center among the nation’s best
Maternity	U.S. News & World Report Top Maternity Providers	4 consecutive years	Rush Copley ranked among the highest in the nation
Administration	Modern Healthcare ´100 Most Influential´	2023-24	Dr. Omar Lateef (CEO) listed for fourth consecutive year
Respiratory Care	ISRC Respiratory Care Practitioner of the Year	2023	Andrew Klein, MS, RRT honored for leadership and dedication
Medical Group Leadership	Crain´s Notable Latino Leaders	2023	Luis A. Garcia, MD recognized as a notable Latino leader
College of Nursing & College of Health Sciences	U.S. News & World Report Rankings	2024-25	High marks for academic excellence
Hospital-wide	National Safe Sleep Hospital Certification, Gold Safe Sleep Champion	Ongoing	Recognized commitment to best practices in safe sleep for infants

Hospital Specialization and Expertise Opportunit

Department	Residency/Specialty Training Program
Anesthesiology	Residency
Cardiology	Fellowship
Combined Internal Medicine-Pediatrics	Residency
Dermatology	Residency
Emergency Medicine	Residency
Family Medicine	Residency
Internal Medicine	Residency, Fellowship
Neurology	Residency
Neurosurgery	Residency
Obstetrics & Gynecology	Residency
Pediatrics	Residency
Pathology	Residency
Radiology	Residency
Oral & Maxillofacial Surgery	Residency
Orthopaedic Surgery	Residency, Fellowship
Otolaryngology	Residency
Pharmacy	PGY1, PGY2 Residency
Physical Medicine & Rehabilitation	Residency
Plastic & Reconstructive Surgery	Residency
Psychiatry	Residency
Surgery (General)	Residency
Urology	Residency

Hospital Residency and Assistantship Programs

Department	Specialty/Program Name	Training Level
Anesthesiology	Anesthesiology Residency	Residency
Combined Internal Medicine-Pediatrics	Combined Internal Medicine-Pediatrics Residency	Residency
Dermatology	Dermatology Residency	Residency
Emergency Medicine	Emergency Medicine Residency	Residency
Family Medicine	Family Medicine - Rush Copley Residency	Residency
Internal Medicine	Internal Medicine Residency	Residency
Pathology	Pathology Residency	Residency
Neurology	Neurology Residency	Residency
Neurosurgery	Neurosurgery Residency	Residency
Ophthalmology	Ophthalmology Residency	Residency
Orthopedic Surgery	Orthopedic Surgery Residency	Residency
Otolaryngology	Otolaryngology Residency	Residency
Pediatrics	Pediatrics Residency	Residency
Plastic Surgery	Plastic Surgery Residency	Residency
Psychiatry	Psychiatry Residency	Residency
Pharmacy	PGY1 Pharmacy Residency	Residency
Pharmacy (Specialized)	PGY2 Specialized Pharmacy Residencies (7 programs)	Residency
Advanced Fellowships	Advanced Fellowships in various specialties	Fellowship

What are the activities of the hospital for patients without insurance?

Department/Program	Service / Support Option	Eligibility Criteria	Discount/Assistance	Notes
Financial Assistance	Presumptive Charity Care	Uninsured patients; family income 0–200% FPL, Medicaid eligible, recipient of public assistance, homeless, deceased with no estate, mentally incapacitated, or incarcerated	100% bill reduction	No documentation required if qualifying via public records or third-party data
Financial Assistance	Charity Care Program	Uninsured/insured; family income =300% (or =400%) FPL; documentation required	100% bill reduction (after insurance, if applicable)	Copayments not eligible for discount
Financial Assistance	Uninsured Patient Discount	Uninsured; family income =600% FPL	80% bill reduction	Discount applied automatically
Self-Pay Discount	Self-Pay Discount Program	Uninsured patients not qualifying for other programs	50% bill discount	Available for various services
Exceptional/Special Circumstances	Case-by-case Financial Assistance	Extreme hardship, catastrophic illness, special medical needs	Varies (case-by-case, determined by financial office)	Contact financial counselor
Payment Plans	Interest-free payment plans	Uninsured or underinsured with outstanding bill	Custom payment schedule	No interest charged
Emergency Care	Emergency Medical Services	All patients (including uninsured)	Care provided regardless of ability to pay	Screened and stabilized for emergencies per EMTALA law
Medicaid/Insurance Guidance	Medicaid and Marketplace Screening & Referral	Uninsured patients seeking coverage options	Assistance with application & enrollment	Contact patient financial advocates for help
Application Support	Financial Assistance Application Help	Any uninsured/underinsured patient	Staff support for completing paperwork	Social Security Number not required for free/discounted care application

Hospital Research Collaborations

Department	Partner Institution / Lab	Collaboration Description	Affiliated Universities / Research Centers
Cancer (Oncology)	Tempus	Partnership for personalized cancer treatment and genomic data integration to create customized care plans for patients through advanced analytics and technology.	Rush University Cancer Center
Multidisciplinary	Various Academic and Clinical Institutions	Collaboration to pool data, resources, and expertise for biomedical research, disease cures, and promoting health equity.	Rush University
Research Administration	External Organizations via Research Agreements	Facilitation of research agreements with outside research labs and industry partners for collaborative projects, data sharing, and confidential information exchange.	Rush University

Mentoring and Consultancy in Hospital Education

Department	Mentorship/Advisory Program	Target Group	Description	Structured Components
All Departments	Student Mentorship Opportunities	Medical students, prospective trainees	Faculty and peer mentorship programs supporting all stages of medical education, with emphasis on diversity and inclusion.	Mentor-mentee pairing, seminar series, ongoing support
Faculty (Underrepresented Minority)	URM Faculty Development Program	URM junior and mid-career faculty	Individualized, longitudinal mentorship through online modules and one-on-one guidance.	Online modules, individualized mentor pairing
All Departments	Rush Research Mentoring Program (RRMP)	Junior faculty, early career researchers	Mentees paired with experienced mentors to build independent research careers, including extensive support resources.	Mentor pairing, travel awards, statistical analysis, manuscript editing, annual symposium
Faculty (Women)	Rush Women Faculty Mentoring Program (RWMP)	Junior female faculty	Junior-senior female faculty matched for tailored mentorship; program includes monthly professional development seminars and community-building activities.	Mentor matching, biannual meetings, seminar series, community events
Education (All)	Rush Educational Mentoring Program (REMP)	Educators, faculty interested in teaching	Mentorship and workshops to develop teaching, curriculum design, and educational research skills.	Workshops, mentor support, curriculum feedback
Postdoctoral	Rush Postdoctoral Society (RPDS) Mentoring	Postdoctoral fellows	Peer and faculty mentoring, career development, networking activities.	Mentor pairing, career workshops, networking events

Rush University Medical Center Nearest Places

Hotels

0.2 mi / 0.32 km

4.3

Hyatt Place Chicago Medical/University District

24-hour gym, free WiFi, meeting rooms, self-parking, 24-hour front desk, business center, breakfast included, laundry facilities, banquet hall

0.16 mi / 0.26 km

4.2

Courtyard by Marriott Chicago at Medical District/UIC

Gym, free WiFi, meeting rooms, valet parking, free area shuttle, multilingual staff, conference space, 24-hour business center, luggage storage

0.2 mi / 0.32 km

4.1

Hotel Chicago West Loop

Fitness center, free WiFi, business center, pet-friendly, parking, art-themed rooms

0.21 mi / 0.34 km

4.2

Hyatt House Chicago Medical/University District

24-hour gym, free WiFi, business center, self-parking, laundry, computer station, express check-in/out

0.5 mi / 0.8 km

4.9

The Neighborhood Hotel Little Italy

Apartment-style suites, kitchens, family-friendly, free WiFi

0.5 mi / 0.8 km

4.7

Illinois Medical District (IMD) Guest House

Guest apartments, kitchen amenities, WiFi, parking, extended stay options

Florists and Gift Shops

0 km

4.8

Chicago Flower – Rush University Medical Center Florist

Super fast flower delivery, Rush University preferred, online/phone ordering

0 km

4.7

Ashland Addison Florist Co. – Rush University Medical Center

Flowers, custom bouquets, same-day bedside delivery, hospital gifts, retail location on campus

0 km

4.6

Rush Tower Gift Shop

Fresh flowers, plush animals, seasonal gifts, balloon bouquets, Rush apparel, hospital gift delivery

0 km

4.5

Rush Atrium Gift Shop

Baby gifts, balloon bouquets, snacks, jewelry, women’s clothing, books, hospital gift delivery

0 km

4.4

The Woman’s Board Boutique – Rush Medical Center

Hats, shawls, scarves, throws, journals, cookbooks, games, boutique hospital gifts

0 km

4.7

Ashland Addison Florist – Hospital Gift Shop

Fresh flowers, gift baskets, balloon bouquets, stuffed animals, plants, greens, hospital gift shop location

Food and Restaurant

0.1 km

4.2

Panera Bread

Bakery, Cafe, Sandwiches, Soups

0.1 km

3.5

Subway

Sandwiches, Fast Food

0.2 km

4.4

West Side Food Hall

Multi-cuisine, Pop-up Concepts

0.5 km

Park Tavern

American, Bar, Gastropub

0.6 km

4.3

The Rosebud

Italian, Pizza

0.6 km

4.4

Ricano´s Restaurant

American, Diner

Pharmacies

0.2 km

3.9

Rush Professional Building Pharmacy

Prescription dispensing, automated refills, pick-up counter, ScriptCenter kiosk, staff fluent in Spanish and Tagalog, accepts most insurance including Medicare and Medicaid

0.3 km

4.2

Rush Specialty Pharmacy (Joan and Paul Rubschlager Building)

Specialty pharmacy, insurance verification, prescription management, patient education, monitoring for complex and chronic conditions, staff fluent in Spanish, interpreters available

0.3 km

4.1

Rush Cancer Center Pharmacy (MD Anderson)

Hospital pharmacy specializing in oncology medications and support, located inside the Joan and Paul Rubschlager Building

1.0 km

3.7

CVS Pharmacy (inside Target at 1101 W Jackson Blvd)

Prescription services, over-the-counter medications, immunizations, retail pharmacy

0.8 km

3.9

Walgreens Pharmacy (111 S Halsted St)

Prescription filling, flu shots, health and beauty products

0.7 km

3.8

Walgreens Pharmacy (1601 W Madison St)

Full-service pharmacy, immunizations, over-the-counter medications

Taxi and Transportation

0.1 km

4.9

Ride X Taxi

Standard taxi, medical appointments, hourly service, airport transfers, online and phone booking

0.8 km

4.3

Yellow Cab Chicago

Standard taxi, airport service, app and phone booking

1 km

4.6

Blue Cab

Standard taxi, online and app booking, 24/7 service

0.9 km

4.8

Legendary Private Car

Luxury car, airport transfers, point-to-point, hourly service, phone and web booking

0.7 km

4.9

Ride In Bliss

Car service, airport transfers, child seats, phone and app booking

0.6 km

4.7

EJ Concierge Ride

Private ride service, airport transfers, group transport, phone booking

ATMs and Banks

120 meters

4.4

Chase ATM - Rush University Brennan Pavilion

Walk-up, 24-hour access, Audio assisted ATM, Multiple language support

250 meters

4.4

Chase ATM - Jelke Building, Rush University Medical Center

ATM services, 24-hour access

220 meters

4.4

Chase ATM - Armour Academic Center, Rush University

ATM services, 24-hour access

400 meters

4.4

Chase ATM - Triangle Office Building

ATM services, 24-hour access

Within campus

4.5

HACU ATM - Rush University Medical Center

ATM services, Credit union access

940 meters

4.4

Chase ATM - Clinton and Adams

Walk-up, 24-hour access

Parking Lots

0.2 km

4.4

Rush University Medical Center Main Garage

Enclosed garage, covered parking, free parking for patients and visitors, complimentary valet, 24/7 security, walkway to hospital

0.1 km

4.4

Valet Stand - Rush Valet - New Tower

On-site valet parking, $10 per 2 hours, close to New Tower entrance, services available for patients and visitors

0.7 km

Temporary Metered Parking (809 S. Damen Avenue)

Metered parking, short-term stays, accepts quarters only, open access via service drive, no overnight parking

Shopping Malls

0 km

4.6

Rush University Medical Center Gift Shops

Baby gifts, balloon bouquets, games, toys, stuffed animals, cards, magazines, books, drinks, snacks, jewelry, perfume, women’s clothing, personal care items, hats, shawls, scarves, throws, casual clothing, journals, inspirational books, cookbooks, games, puzzles

0.9 km

4.3

The Maxwell

Marshalls, Burlington, Nordstrom Rack, TJ Maxx, Foot Locker, AT&T, Potbelly Sandwich Shop, Verizon

1 km

4.4

Roosevelt Collection Shops

H&M, Ulta Beauty, Fleet Feet, Banana Republic, Movie Theater, Restaurants, Yoga Studio

Stationery and Copying Services

0.8 km

4.9

Printworks

Business printing, marketing materials, signs, banners, stationery, cards, flyers, business cards, booklets

0.9 km

4.8

Minuteman Press West Loop

Digital printing, offset printing, signs, banners, stationery, promotional items, copying, binding, finishing

1.0 km

4.9

Sir Speedy Print, Signs, Marketing

Printing, copying, signs, banners, marketing services, direct mail, stationery

Car Rental

0.5 km

4.1

Avis Car Rental

Economy, SUVs, luxury vehicles, one-way rentals

0.9 km

4.2

Enterprise Rent-A-Car

Economy, fullsize, SUVs, minivans, additional drivers, business rentals

1.0 km

3.8

Budget Car Rental

Compact cars, mid-size, specialty vehicles, business and leisure rentals

Patient Experiences

✅ Summary of Positive Reviews

Many patients have praised Rush University Medical Center for providing excellent care, particularly during childbirth. The medical staff is noted for being attentive, caring, and knowledgeable, significantly contributing to a positive experience. The labor and delivery nurses, such as Rhonda, receive specific recognition for their support and dedication, leaving patients feeling well cared for and informed throughout their stay.

❌ Summary of Negative Reviews

Several reviews highlight issues with administrative and operational aspects at Rush University Medical Center. Common complaints include poor communication, inefficient handling of billing and insurance matters, and excessively long ER wait times. The negative feedback reflects dissatisfaction with the hospital´s perceived negligence and unprofessionalism, causing unnecessary stress and shielding from prompt care. This has led to considerable frustration among patients and their families, with some advising potential visitors to reconsider their choice of medical facility.

Working Hours

Emergency Department

Open 24 hours

Outpatient Services

Monday–Friday: 8:00 a.m. – 5:00 p.m.; Closed Saturday and Sunday

Diagnostic Testing (Radiology)

Monday–Friday: 7:00 a.m. – 7:00 p.m.; Saturday: 7:00 a.m. – 12:00 p.m.; Closed Sunday

Laboratory Services

Monday–Friday: 7:00 a.m. – 7:00 p.m.; Saturday: 7:00 a.m. – 12:00 p.m.; Closed Sunday

Department Phones

Department	Phone
Appointments (New Patients)	(888) 352-7874
Emergency Department	(312) 947-0100
Medical Records	(312) 942-7262
Hospital Main Number	(312) 942-5000
MyChart (Current Patient Portal)	(312) 563-6600
Rush Medical College	(312) 942-6915
College of Nursing	(312) 942-7117
College of Health Sciences	(312) 942-7120

Language and Translation Services

English
Spanish
Polish
American Sign Language (ASL)
Cantonese
Mandarin
Russian
Arabic

Rush University Medical Center

NPI Number : 1932213600

1653 W Congress Pkwy, Chicago, IL 60612

+1 (312) 942-5000

www.rush.edu

Departments

Primary Care

Heart and Vascular Care

Neurology and Neurosurgery

Orthopedic Care

Cancer Care

Digestive Diseases

Urgent Care

Appointment Information

Visiting Hours

Important Doctors

Juan Cobo, MD

Laura Zimmermann, MD, MS

Stephanie Crane, MD

Steven Rothschild, MD

Amy Marks, MD

Corey Goldstein, MD

Melissa Rice, MD

Rush University Medical Center Information

Management and Leadership Team

Average Salary

Support Programs for Patients

Payment Plans

Cost Consulting

Hospital for patients with disabilities or special needs

Digital Health Services

Collaborations / Educational Programs

Collaborative Research Projects

Professional Development Programs

Certification and Accreditation Programs

Internship and Observation Programs

Hospital Academic Awards and Achievements

Hospital Specialization and Expertise Opportunit

Hospital Residency and Assistantship Programs

What are the activities of the hospital for patients without insurance?

Hospital Research Collaborations

Mentoring and Consultancy in Hospital Education

Rush University Medical Center Nearest Places

Hotels

Hyatt Place Chicago Medical/University District

Courtyard by Marriott Chicago at Medical District/UIC

Hotel Chicago West Loop

Hyatt House Chicago Medical/University District

The Neighborhood Hotel Little Italy

Illinois Medical District (IMD) Guest House

Florists and Gift Shops

Chicago Flower – Rush University Medical Center Florist

Ashland Addison Florist Co. – Rush University Medical Center

Rush Tower Gift Shop

Rush Atrium Gift Shop

The Woman’s Board Boutique – Rush Medical Center

Ashland Addison Florist – Hospital Gift Shop

Food and Restaurant

Panera Bread

Subway

West Side Food Hall

Park Tavern

The Rosebud

Ricano´s Restaurant

Pharmacies

Rush Professional Building Pharmacy

Rush Specialty Pharmacy (Joan and Paul Rubschlager Building)

Rush Cancer Center Pharmacy (MD Anderson)

CVS Pharmacy (inside Target at 1101 W Jackson Blvd)

Walgreens Pharmacy (111 S Halsted St)

Walgreens Pharmacy (1601 W Madison St)

Taxi and Transportation

Ride X Taxi

Yellow Cab Chicago

Blue Cab

Legendary Private Car

Ride In Bliss

EJ Concierge Ride

ATMs and Banks

Chase ATM - Rush University Brennan Pavilion