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University of Louisville Hospital

2.9 (456)

The University of Louisville Hospital (founded in 1823) has a 404-bed capacity and serves as Kentucky´s only Level I Trauma Center. Renowned for achievements such as establishing the world’s first emergency room, it specializes in trauma care, stroke treatment, and advanced surgery, supporting leading academic research and education.

NPI Number : 1558771063

530 S Jackson St, Louisville, KY 40202

+1 (502) 562-3000

uoflhealth.org

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Departments

General Surgery

Cardiovascular Medicine

Neurology

Radiology/Diagnostic Imaging

Trauma Center

Burn Center

Diabetes and Nutrition Care

Bariatrics and Weight Loss Surgery

High Risk Obstetrics

Oral Surgery and General Dentistry

Psychiatry and Substance Use Disorders

Pulmonology

Pharmacy Services

Oncology and Cancer Care

Rehabilitation Services

Appointment Information

Department	Online Appointment	Phone Scheduling	Walk-In Availability	Same-Day Appointments
Cardiology	Available via MyChart for current patients	502-588-6000	N/A	Case-by-case basis depending on availability
Dentistry	N/A	Oral Surgery: 502-852-7660 General Practice: 502-852-1404	N/A	N/A
Neurology	Available through MyChart	502-588-4800	N/A	Check with department
Primary Care	Open scheduling for new patients at UofLPhysicians.com MyChart for current patients	502-588-6000	N/A	Often available
Urgent Care	Through MyChart and UofLHealth.org/Urgent-Care	See individual urgent care locations	Yes, during business hours	Yes
Walk-In Services	N/A	502-852-6479 (Cardinal Station) 502-852-6446 (HSC)	Accepted until 4 PM depending on capacity	Urgent visits accommodated

Visiting Hours

Department	Visitation Details
Adult Emergency Department	One visitor may accompany adult patients during emergency care. Masks are required, and visitors must remain in the patient´s room throughout the visit.
Center for Women & Infants	Laboring patients may have one partner-in-care and one labor support person. Children with adult supervision (not the patient) are allowed during visiting hours. NICU visitation allows parents 24/7 access; no more than two visitors at the bedside at a time.
COVID-19 Patients	Limited to one designated visitor named upon admission. Masks are mandatory during visitation.
General Inpatients	Two visitors allowed per patient during general visiting hours (6 a.m. - 9 p.m.). Exceptions include end-of-life care (24/7 visitation).
Outpatient Medical Centers	One visitor allowed for adult patients. Pediatric patients may be accompanied by two parents or guardians. Masks and health screenings are required.
Psychiatry	Contact the department for specific visitation guidelines.
Surgery or Procedure Areas	Adult patients may have one visitor. Pediatric patients can have two parents/guardians. Visitors should primarily remain in vehicles; limited waiting areas are available.
Virtual Visitation	Zoom and phone calls are encouraged as alternatives to in-person visits, particularly for patients in specific areas like Peace Hospital.
Walk-In Visits	Walk-in visits are accommodated until 4 p.m., depending on capacity. Urgent needs are prioritized.
Same-Day Visits	Same-day appointments are available but depend on capacity and urgency.

Important Doctors

University of Louisville Hospital Information

Management and Leadership Team

Department	Name	Title	Areas of Expertise
Administrative Leadership	Tom Miller	Chief Executive Officer	Hospital administration, strategic leadership, health system operations
Administrative Leadership	Ken Marshall	Chief Operations Officer / UofL Hospital Chief Administrative Officer	Hospital operations, executive management, healthcare delivery
Medical Leadership	Jason W. Smith, M.D., Ph.D., M.B.A., F.A.C.S.	Chief Medical Officer	Clinical leadership, trauma surgery, healthcare quality and safety
Nursing Leadership	Shari Kretzschmer, M.B.A., M.S.N., R.N., N.E.A.-B.C.	Senior Vice President, Patient Services & Chief Nursing Officer	Nursing leadership, patient services management, nursing operations
Internal Medicine	Jennifer Olges, M.D., MPH, FACP	Program Director, Internal Medicine Residency	Internal medicine, medical education, residency program leadership
Internal Medicine	Clayton Smith, M.D., FACP	Associate Program Director, Internal Medicine Residency	Internal medicine, medical education
Internal Medicine	Kaitlin Gordon, M.D., FACP	Associate Program Director, Internal Medicine Residency	Internal medicine, medical education
Internal Medicine	Justin Kingery, M.D., Ph.D.	Associate Program Director, Internal Medicine Residency	Internal medicine, medical education
Internal Medicine	Nishant Patel, D.O.	Associate Program Director, Internal Medicine Residency	Internal medicine, medical education
Internal Medicine	Esther Bak, M.D.	Chief Resident, Internal Medicine Residency	Internal medicine, residency leadership
Internal Medicine	B. Joey Hebert, M.D.	Chief Resident, Internal Medicine Residency	Internal medicine, residency leadership

Average Salary

Department	Average Fee Range for Consultations & Procedures	Cost Variability Factors	Financial Assistance Options
Cardiology	$150 - $2,500 (consultations, echocardiograms, stress tests); $20,000+ for complex interventions	Case complexity, specialist involvement, imaging tests, and duration of care	Discounted care, payment plans, Medicaid eligibility, or financial counseling
Neurology	$200 - $3,000 (consultations, EEGs, MRIs); $30,000+ for surgeries or advanced treatments	Type of diagnostic tests, inpatient vs outpatient care, procedure complexity	Payment plan options, financial aids based on income level
Oncology	$300 - $4,000 for consultations, imaging, and biopsies; $50,000+ for chemotherapy or radiation therapy	Type of cancer, treatment duration, and combination therapies	Charity-based care options, financial assistance based on federal poverty guidelines
Orthopedics	$250 - $5,000 (consultations, X-rays, injections); $20,000 - $40,000 for surgeries	Procedure complexity (e.g., replacements vs minimal invasive), hospital stay length	Payment plans, income-based care discounts
Outpatient Services	$50 - $1,000 for minor consultations, diagnostics, and urgent care	Service type (e.g., lab tests, vaccinations), urgency of care	Flexible payment options, insurance counseling

Support Programs for Patients

Department / Program	Service Type	Description
Financial Assistance Program	Financial Assistance	Provides free or discounted care for uninsured or underinsured patients based on Federal Poverty Guidelines, including emergency and medically necessary care. Sliding fee discounts available for patients with income up to 300% of the Federal Poverty Level. Payment plans and charity options offered. Application required.
UofL Physicians Financial Assistance	Financial Counseling	Financial counselors assist with applications for financial aid, Medicaid, and payment plans. Free and discounted care based on household income and size, following federal guidelines. Payment plan programs available for resolving obligations.
Charity Care Program (Dollar For Assistance)	Medical Bill Relief	Eligible households under 204% of the Federal Poverty Level typically qualify for free care, and under 322% for discounted care. Patient advocates assist with charity care applications at no cost.
Ryan White Support Services	Medical Case Management, Sliding Fee Scale	For eligible clients (mainly those with HIV/AIDS), includes medical case management, coordination with housing, food, and other social supports. Offers a sliding fee scale for low-income patients.
Compassion Clinic	Linkage to Care & Social Services	Connects metro Louisville patients to primary care homes and community resources; welcoming clinic environment promotes ongoing support for underserved and low-income populations.
In-Home Care Coordination	In-Home Support	Social workers and care managers help coordinate in-home healthcare, palliative care, and connect patients with long-term home health or hospice providers as needed.
Day Care & Adult Care Centers Referral	Community Partnerships	Assistance with referrals to adult day care centers and community social programs through partnership with local agencies for long-term support.
Palliative Care Services	Palliative & End-of-Life Care	Comprehensive management for patients requiring comfort care, with access to social workers, support groups, and spiritual care teams for both patients and their families.
Social Support Services	Social Work & Community Support	Social workers assist with benefits applications, housing, food insecurity, utility support, mental health resources, and connection to long-term community and state support programs.

Payment Plans

Payment Plan	Availability	Details	Contact
Installment Payment Plan	Uninsured and Insured Patients	Regular monthly payments; plan tailored to amount due and financial status	502-681-1440 / 502-588-4770
Interest-Free Plan	All Patients (including Dental Services)	Interest-free payment options available for high-cost services	UofL Health Billing or Dentistry Office
Flexible Payment Structures	All Patients	Payment arrangements can be customized to individual financial situations	Financial Counselor at Central Business Office
Financial Assistance/Charity Care	Income-Eligible Patients	Sliding scale discounts or free care based on family size and income according to Federal Poverty Guidelines	502-681-1440 / Financial Counselor
Public Program Assistance (e.g., Medicaid)	Eligible Patients	Assistance with applications to public programs; may be required for some charity care	Financial Counselor at Central Business Office

Cost Consulting

Service	Description	Contact Information
Financial Assistance Program	Offers free or discounted care based on family size and household income, in accordance with Federal Poverty Guidelines.	Central Business Office, 300 East Market Street, Suite 400, Louisville, KY 42020, Phone: 502-588-4770
Payment Plans	Provides monthly payment plans for insured and uninsured patients to resolve financial obligations.	Financial Counselor, Phone: 502-681-1440
Charity Care	Eligible patients under 204% of the Federal Poverty Level may qualify for free care, and those under 322% may qualify for discounted care.	Contact Dollar For for assistance with applying for hospital charity programs, Phone: N/A
Price Transparency and Cost Estimates	Detailed lists of hospital charges are available. Patients can consult financial counselors for personalized cost estimates or discounts for uninsured/underinsured individuals.	Financial Counselor, Phone: 502-681-1440
Public Program Eligibility Guidance	Assistance in determining eligibility and application for public programs, such as Medicaid, as part of financial aid options.	Central Business Office, 300 East Market Street, Suite 400, Louisville, KY 42020, Phone: 502-588-4770

Hospital for patients with disabilities or special needs

Accommodation Type	Description
Physical Accessibility	Wheelchair-accessible facilities, including gyms and therapy spaces; specialized seating and mobility options such as lightweight and power wheelchairs with custom controls.
Assistive Devices	Assistive technology for mobility, adaptive computer access, communication devices, and electronic aids to daily living; home and workplace modifications.
Communication Aids	Interpreter services for limited- and non-English speaking patients and families; alternative and augmentative communication devices for individuals with speech impairments.
Priority Services	Specialized rehabilitation programs for spinal cord injuries, strokes, and other disabilities; individualized evaluations and exercise plans for patients at accessible gyms.
Staff Training	Professionally trained staff in assistive technologies and activity-based interventions; education on inclusion, diversity, and communication tools for staff and clinicians.

Digital Health Services

Department	Digital Health Service	Features and Tools	Patient Support
Behavioral Health	Telemedicine for Mental Health	Video teleconferencing Accessible virtual care for adolescents and mobility-challenged patients Mobile device functionality	Improves accessibility for underserved populations Reduces barriers like travel and trust issues Enhances reach to remote patients
Primary Care	Telehealth Services	Virtual appointments via phone, tablet, or computer HIPAA-compliant video platforms Symptom assessment and treatment guidance	Offers convenient, location-flexible care Provides timely consultations to manage illnesses Ensures patient privacy and security
General Medicine	MyChart Patient Portal	Scheduling appointments Medication refill requests Viewing test results and health history Secure messaging and video telehealth	Centralized management of health information Enables family access and care coordination Accessible platform for continuous interaction
Hospital Facility	MyHealthNow Portal	Reviewing appointments and test results Medication management Immunization and allergy history tracking	Streamlines patient follow-up care Allows access to a broad range of services Mobile-compatible via Healthelife app
Information Technology	Telehealth Platforms	BlueJeans HIPAA-compliant application Institutional licenses for secure video sessions Cross-platform compatibility (PC, tablet, phone)	Paves the way for inpatient and outpatient care Reduces in-person visit dependency Includes interpreter services for diverse patients

Collaborations / Educational Programs

Department	Programs/Rotations	Details
Cardiology	Clinical Electives	Hands-on experience in CCU, general wards, and cardiovascular consultations. Students interpret ECGs, observe procedures like catheterizations, and participate in case discussions and rounds.
Neurology	Core Clerkship	Four-week clinical rotation. Students gain experience diagnosing and managing neurological disorders.
Obstetrics and Gynecology	Core Clerkship	Six-week rotation focusing on women´s health, including prenatal care, labor/delivery, and gynecological procedures.
Pediatrics	Core Clerkship	Six-week rotation in pediatric clinics and hospitals. Students learn about child development, disease prevention, and managing pediatric illnesses.
Internal Medicine	Core Clerkship	Eight-week rotation covering diagnosis and treatment of adult diseases. Includes sub-specialty rotations, daily rounds, and procedural training.
Psychiatry	Core Clerkship	Six-week rotation focusing on mental health care, including diagnosing and managing psychiatric disorders through therapy and medication.
Surgery	Core Clerkship	Eight-week rotation involving operative procedures, pre-operative care, and post-operative management across different surgical specialties.
Family Medicine	Core Clerkship	Six-week rotation emphasizing care in rural/underserved areas. Includes preventive medicine and primary care practices.
Emergency Medicine	PGY-1 Rotation	One-month rotation focused on emergency procedures, suturing, and managing acute care conditions in the ER setting.
Critical Care	PGY-1 Rotation	One-month training in ICU, managing critically ill patients, and developing procedural and communication skills.
Oral and Maxillofacial Surgery	PGY-1 Rotation	One-month experience in surgeries and clinics, focusing on head and neck pathology and comanagement of specific patients.
Palliative Care	Fourth-Year Selective	Two-week rotation designed to manage terminal patients, focusing on pain relief, communication, and end-of-life care strategies.
Trauma Surgery	PGY-1 General Surgery Rotation	One-month rotation in a Level I trauma center, handling acute trauma cases and managing surgical emergencies.
Pre-Matriculation Program	Introductory Program	Designed for incoming students with coursework previews, clinical exposure, and professional development workshops.
MD/MBA Dual Degree	Advanced Program	Combines medical education with business skills, focusing on healthcare management and innovation.

Collaborative Research Projects

Department	Research Project	Description	Impact
Cardiology	Stem Cell Therapy for Heart Failure	Clinical trial led by Roberto Bolli to test IV-delivered umbilical cord-derived stem cells for ischemic cardiomyopathy.	Potential paradigm shift in heart failure treatment, improving quality of life and accessibility through less invasive therapy.
Infectious Diseases	ARLG Pneumonia Direct Pilot Study	Observational study evaluating pathogen- and host-directed tests for diagnosing ventilator-associated pneumonia.	Improves diagnosis accuracy for pneumonia, aiding ICU clinical decision-making.
Infectious Diseases	Post COVID-19 Research Clinic	Studies long-term cardiovascular and pulmonary effects of COVID-19 in collaboration with multiple institutions.	Enhances understanding and treatment of post-COVID conditions using innovative diagnostic methods.
Cardiovascular Innovation	FCR001 for Kidney Transplants	Research and trials to eliminate immunosuppression drugs for kidney transplant patients using cell therapy.	Drastically improves post-transplant life quality and reduces long-term dependency on medications.
Oncology	Cancer Immunotherapy Trials	Testing new immunotherapies and drugs aimed at treating various cancer types at the Brown Cancer Center.	Improves survival rates and reduces toxicities for cancer patients globally.
Microbiology & Immunology	Therapeutics for Encephalitis Viruses	Research on small molecule drugs for equine encephalitis viruses funded by NIH.	Aims to create life-saving antiviral therapies for humans without current FDA-approved treatments.
School of Medicine	Louisville Clinical and Translational Research Center	Statewide infrastructure for training researchers and conducting studies on chronic conditions.	Develops novel therapies, trains future clinical researchers, and improves health outcomes in Kentucky.
Public Health	Joint Pilot Project Program	Collaborative projects addressing public health challenges with innovative approaches.	Advances interdisciplinary solutions for major health problems and NIH-funded research.

Professional Development Programs

Department	Affiliation	Professional Development Program
Neurology	University of Louisville School of Medicine	Continuing Medical Education (CME) Programs
Anesthesiology	Veterans Affairs Medical Center	Residency and Fellowship Programs
Cardiology	Norton Hospital	Resident Training and CME Programs
Dentistry	University of Louisville School of Dentistry	Graduate Certificate in Health Professions Education
Geriatrics	UofL Health - UofL Hospital	Interdisciplinary Learning Programs
Neurosurgery	Jewish Hospital	Hands-On Residency Training
Nursing	American Nurses Credentialing Center	Magnet Designation for Nursing Excellence
Rehabilitation	Frazier Rehabilitation Institute	Specialty Training in Stroke and Brain Injury
Research	Brown Cancer Center	Clinical Trials and Research Initiatives
Pediatrics	Norton Children’s Hospital	Residency and Pediatric Research Programs

Certification and Accreditation Programs

Department	Certification/Program	Accreditation Body
Emergency Medicine	Emergency Medicine Residency	Accreditation Council for Graduate Medical Education (ACGME)
Pediatrics	Pediatric Emergency Medicine Rotation	ACGME
Cardiology	Comprehensive Cardiovascular Care Programs	American College of Cardiology (ACC)
Oncology	Brown Cancer Center Accreditation	Commission on Cancer (CoC)
Burn Center	Adult Burn Unit	American Burn Association (ABA)
Nursing	Post Graduate APRN Certificate	Commission on Collegiate Nursing Education (CCNE)
Neurology	Comprehensive Stroke Center	Joint Commission
Radiology	Interventional Radiology Residency	ACGME
Trauma	Level I Trauma Center	American College of Surgeons (ACS)

Internship and Observation Programs

Department	Opportunity	Description	Link/Contact
Brown Cancer Center	High School Summer Research Internship	An 8-week program for high school students to experience cancer research, including lab work and mentorship.	Contact Ashley Curry at ashley.kareken@louisville.edu
Center for Excellence in Research in Infectious Diseases	Clinical Research Internship	Immersive program covering theoretical and practical aspects of clinical research.	Email IDintern@louisville.edu
Nursing Department	Nurse Externship Program	Three-level externship for nursing students, including intensive skill development under professional supervision.	Details on UofL Health Careers page
Various Departments	Job Shadowing	Opportunity to observe professionals to gain insights into career paths and responsibilities.	Details on UofL Health Careers page
General Hospital Programs	Residency Programs	Advanced training opportunities in clinical fields like Pharmacy and Pastoral Care.	Details on UofL Health Careers page
General Hospital Programs	Paid and Unpaid Internships	Hands-on experience in various medical and administrative roles across the hospital.	Details on Internship Central
Nursing Department	Clinical Training (Nurse Anesthesia Program)	Extensive clinical hours and specialized training for Nurse Anesthesia students.	Details on UofL Nursing site

Hospital Academic Awards and Achievements

Department	Award	Recipient(s)	Year
General Internal Medicine	Teaching Award: Hospital Medicine	Hazar Hassuneh, M.D.	2023-24
General Internal Medicine	Teaching Award: Hospital Medicine	Tyler Sharpe, M.D.	2019-23
General Internal Medicine	Teaching Award: Ambulatory Medicine	Erin Murphy, M.D., Jennifer Koch, M.D.	2022-24
Department of Medicine	Professionalism Award	Esther Bak, M.D., Emily Hartman, M.D.	2023-24
Department of Medicine	Stuart Urbach Award for Excellence in Faculty Teaching	Tyler Sharpe, M.D.	2023-24
Department of Medicine	Outstanding Senior Resident Award	Niko Touloumes, D.O.	2023-24
Health Equity	Health Care Heroes: Health Equity Champion Award	Keith Miller, M.D., Muhammad Babar, M.D.	2022
Cardiovascular and Thoracic Surgery	Health Care Heroes: Innovator Award	Mark Slaughter, M.D., Siddharth Pahwa, M.D.	2022
Pharmacy Services	Technician of the Year	Jovan Hughes, CPhT	2022
Pharmacy Services	Pharmacist of the Year	Lourdes Cross, PharmD	2022
Pharmacy Services	New Practitioner of the Year	Emily O´Reilly, PharmD	2022
Nursing	Magnet Recognition	UofL Hospital and Brown Cancer Center Nursing Teams	2022
Environmental Services	Crothall Healthcare’s National Account of the Year Award	UofL Hospital EVS Team	2024

Hospital Specialization and Expertise Opportunit

Department	Specialty/Program
Child Psychology	Child Clinical and Pediatric Psychology Internship
Dentistry	General Practice Residency
Emergency Medicine	Emergency Medicine Residency
Endocrinology	Pediatric Endocrinology Fellowship
Family Medicine	Family Medicine Residency Program
Hematology/Oncology	Pediatric Hematology and Oncology Fellowship
Internal Medicine	Internal Medicine Residency
Neonatology	Pediatric Neonatal Fellowship
Neurology	Stroke/Neurology Training Programs
Pharmacy	PGY1 Pharmacy Residency PGY1 Community-Based Pharmacy Residency PGY2 Ambulatory Care Pharmacy Residency PGY2 Critical Care Pharmacy Residency PGY2 Emergency Medicine Pharmacy Residency PGY2 Infectious Diseases Residency PGY2 Internal Medicine Residency PGY2 Oncology Pharmacy Residency
Pediatrics	Cardiology Fellowship Child Abuse Fellowship Critical Care Medicine Fellowship Developmental/Behavioral Pediatrics Fellowship Emergency Medicine Fellowship Endocrinology Fellowship Hematology and Oncology Fellowship Hospital Medicine Fellowship Infectious Diseases Fellowship Neonatal Fellowship Pediatric Surgery Fellowship Pulmonology Fellowship
Radiology	Diagnostic Radiology Residency
Trauma/Burn Care	Advanced Burn Life Support (ABLS), Advanced Trauma Life Support (ATLS)

Hospital Residency and Assistantship Programs

Department	Specialty Training Programs
Anesthesiology and Perioperative Medicine	Residency
Cardiology	Fellowship (Cardiovascular Disease, Electrophysiology)
Cardiothoracic Surgery	Residency
Dermatology	Residency
Emergency Medicine	Residency
Family Medicine	Residency (Louisville and Glasgow), Fellowships (Geriatrics and Sports Medicine)
Internal Medicine	Residency
Neurology	Residency, Child Neurology Residency
Neurological Surgery	Residency
Obstetrics and Gynecology	Residency
Ophthalmology	Residency
Orthopaedic Surgery	Residency
Pathology and Laboratory Medicine	Residency
Pediatrics	Residency
Physical Medicine & Rehabilitation	Residency
Plastic Surgery	Residency
Psychiatry	Residency
Radiology	Residency (Diagnostic Radiology with rotations in multiple specialties), IR Independent Residency
Pharmacy	PGY1 and PGY2 Residencies (e.g., Critical Care, Oncology, Emergency Medicine)
Surgery	Residency (General Surgery)

What are the activities of the hospital for patients without insurance?

Department/Service	Support Option	Description	Eligibility / Requirements	Contact / Guidance
Financial Assistance Program	Charity Care / Bill Forgiveness	Free or discounted care for emergency and medically necessary services	Uninsured/underinsured, ineligible for government programs, income at or below 300% of Federal Poverty Guidelines	Complete Financial Assistance Application, call 502-681-1440
Payment Plans	Flexible Payment Arrangements	Payment plans based on amount due and patient’s financial status	Available to patients with outstanding balances, terms set case-by-case	Contact Financial Assistance Office, 502-681-1440
Emergency Care	EMTALA Guarantee	Emergency care provided regardless of ability to pay or insurance status	All patients eligible by law	Available at Emergency Department 24/7
Discounted Services	Sliding Scale Discounts	Discounted medical bills based on income and household size	Families under approximately 322% of Federal Poverty Level may qualify	Apply through Financial Assistance Office
Guidance for Alternative Insurance	Application Support / Patient Advocacy	Assistance in finding and applying for Medicaid or marketplace plans	Uninsured or underinsured; must be ineligible for government programs for charity care	Contact Financial Assistance counselors for resources
Medical Debt Relief Advocacy	Charity Care Application Help	Free assistance in applying for financial support or bill forgiveness	All patients seeking help with medical bills	External advocacy available (e.g., Dollar For)
Primary Care Health Fee (UofL Students Only)	Safety Net Coverage	Prepaid office visits and in-house labs for uninsured students	University of Louisville students who pay the PCHF fee	Email stuins@louisville.edu for purchase and info

Hospital Research Collaborations

Department	Research Institution/Lab	Collaborations	Affiliated Universities/Research Centers
Additive Manufacturing	Additive Manufacturing Institute of Science & Technology	Interdisciplinary research on additive manufacturing with federal and industry funding.	University of Louisville
Cardiology	Cardiovascular Innovation Institute (CII)	Collaborative research in cardiovascular innovation with Jewish Hospital.	University of Louisville
Environmental Health	Christina Lee Brown Envirome Institute	Research on health and environmental interactions to build healthier cities.	University of Louisville
Genetics	Center for Genetics and Molecular Medicine	Interdisciplinary research and education in genetics and molecular medicine.	University of Louisville
Molecular Cardiology	Institute for Molecular Cardiology	Research on myocardial ischemia/reperfusion injury, gene therapy, and cardiac repair.	University of Louisville
Spinal Cord Injury	Kentucky Spinal Cord Injury Research Center (KSCIRC)	Spinal cord regeneration studies with collaboration from Norton Healthcare and NIH grants.	University of Louisville
Pediatrics	Pediatric Research Institute	Research on sleep-disordered breathing and juvenile diabetes.	University of Louisville
Cancer	Henry Vogt Cancer Research Institute	Research on tumor cell biology and translational cancer studies.	University of Louisville
Emergency Medicine	UofL Health Emergency Room	Emergency clinical care and operations research.	University of Louisville
Infectious Diseases	UofL Infectious Diseases Laboratory	Research on COVID-19, RSV vaccines, and biorepository development.	University of Louisville
Surgery	Price Surgical Research Institute	Improving surgical patient care through dedicated research.	University of Louisville
Environment	Superfund Research Center	Studies on chemical exposure and its health impacts.	University of Louisville

Mentoring and Consultancy in Hospital Education

Department	Program Name	Description	Structure	Target Audience	Contact/Details
Medicine (Faculty)	Faculty Mentoring Program	Connects new faculty with senior mentors; focused on professional development, career advancement, and workplace wellness; supports leadership growth and retention.	Formal mentor/mentee pairing Mentoring agreement SMART goals worksheet Success strategies toolkit	New faculty	Program website, Faculty Affairs Office
Medicine (Staff)	Mentoring Matters (Staff Mentoring Program)	Supports personal and professional staff development, fosters learning, builds networking and competency, aims to increase retention.	Nine-month voluntary program Mentor/mentee matching process Three required group sessions (orientation, check-in, wrap-up) Monthly one-hour mentor/mentee meetings Objective and goal setting	Staff (new or developing professionals)	Dean’s Office, smart@louisville.edu, 502.852.1499
Medicine (Postbac Premed & Trainees)	Peer Mentoring Program	Pairs trainees with mentors for professional development, role modeling, and networking; mentors share their professional experiences.	Peer mentor-mentee pairing Guidelines for effective mentorship	Postbac premed students, trainees, recent graduates	Program guidelines available online
Campus-wide	Mentoring for Success	Annual program to foster professional relationships and connect employees across campus.	Annual mentor-mentee cohort Program duration and activities vary	All employees, new professionals	Employee Success Center

University of Louisville Hospital Nearest Places

Hotels

1 block

4.4

Springhill Suites Louisville Downtown

Indoor Pool, Marriott Breakfast Buffet, Parking Included

1 block

4.3

Fairfield Inn & Suites Louisville Downtown

Indoor Pool, Marriott Breakfast Buffet, Parking Included

1 block

4.2

Hampton Inn Louisville Downtown

Indoor Pool, Shuttle Service, Parking Included

0.5 miles

4.3

Residence Inn Louisville Downtown

Indoor Pool, Suites, Parking Available

0.5 miles

4.1

Holiday Inn Louisville Downtown

Indoor Pool, Shuttle Service Available, Restaurant On-Site

0.6 miles

4.5

Tempo By Hilton Louisville Downtown Nulu

Shared Lounge, Fitness Center, On-Site Restaurant

Florists and Gift Shops

0 km

4.5

Lori´s Gifts

Flowers, gifts, consumables, fashion items

0.8 km

4.3

Nanz & Kraft Florist

Flowers, edible gifts, floral arrangements

1 km

4.6

Revelry Boutique Gallery

Art, prints, ornaments, unique gifts

0.9 km

4.7

Oberer´s Flowers

Fresh flowers, floral arrangements, gifts

1 km

4.4

Lloyd´s Florist

Floral arrangements, gift items, decorations

Food and Restaurant

0 km

The Patio Café

Casual dining with breakfast, lunch, and dinner options

0 km

4.3

Starbucks

Coffee, pastries, hot and cold drinks

0.1 km

4.5

Chick-fil-A - University of Louisville Medical Center

Fast food including chicken sandwiches, salads, and more

0.5 km

4.1

Taco Bell

Mexican fast food

1 km

4.7

Safier Mediterranean Deli

Mediterranean and Middle Eastern cuisine

1 km

4.6

Doc Crow´s Southern Smokehouse & Raw Bar

Southern BBQ and seafood

Pharmacies

0 km

4.5

University of Louisville Hospital ACB Pharmacy

Prescription medication, patient counseling, curbside pickup, specialty pharmacy services

0.32 km

4.4

Norton Pharmacy

Prescription services, immunizations, Medicaid accepted

0.5 km

4.3

Walgreens Pharmacy

Retail pharmacy, over-the-counter medications, immunizations

0.8 km

4.1

CVS Pharmacy

Prescription refills, health products, photo services

1 km

4.7

Family Health Center Pharmacy Phoenix

Affordable prescriptions, health counseling, Medicaid

0.4 km

4.6

UofL Health Ambulatory Pharmacy Jewish Hospital

Handicapped accessible, compounding, immunizations

Taxi and Transportation

0.8 km

4.1

Yellow Cab

Standard taxi services

1 km

Ready Cab Co

Taxi services, reliable pickups

0.7 km

Green Cab

Eco-friendly taxi services

0.9 km

4.2

Derby City Taxicab

Fast, app-based booking

0.9 km

3.9

Cross Town Taxi

Local taxi services, instant rides

1 km

4.3

Allen Transportation & Taxi

Comfortable and clean rides

ATMs and Banks

0.47 miles

4.5

Republic Bank & Trust Company

ATM, Personal and Business Banking, ITMs, Surcharge-Free ATMs

0.75 miles

4.3

Fifth Third Bank Saint Matthews

Checking Accounts, Savings Accounts, CDs, Investment Services, Consumer Loans

0.85 miles

Paducah Bank ATM

Surcharge-free ATMs, 24-hour access, AllPoint Network

0.95 miles

4.2

Park National Bank

Mortgage Loans, Investment Management, Personal and Business Banking

0.90 miles

4.4

River City Bank

Construction Loans, Mortgage Refinancing, Personal and Business Banking

0.99 miles

4.1

Advanz Federal Credit Union

Checking & Savings Accounts, Loan Services, Investment Plans

Parking Lots

0.02 km

4.5

UofL Hospital Garage

Covered Garage, Pre-Bookings, Reserved Parking, Self-Park

0.4 km

Chestnut Street Garage

Accessible Parking, Paid Parking

0.5 km

620 HSC Garage

Accessible Parking, Gated, Paid Parking

Shopping Malls

0 km

Lori´s Gifts

Gifts, consumables, flowers, tech items, fashion accessories

0.6 km

4.6

Clayton & Crume

Custom leather goods, unique gifts

0.8 km

4.8

Art Eatables

Handcrafted bourbon truffles, chocolates

Stationery and Copying Services

0.5 km

4.8

Bluegrass Print

Business cards, brochures, large format banners, eco-friendly printing

0.7 km

4.6

Minuteman Press Dupont

Offset and digital printing, business cards, brochures, promotional items

1.0 km

4.5

Poster Printing Services - Research Louisville

Large posters, design services, quick turnaround

Car Rental

Approx. 3.2 km

4.3

Enterprise Rent-A-Car - Preston Hwy

Economy, midsize, fullsize, luxury, minivans

Approx. 7.8 km

4.1

Budget Car Rental - Stony Brook Shopping Center

Compact, SUVs, economy, minivans

Approx. 4.5 km

Enterprise Rent-A-Car - Poplar Level Rd

Economy, midsize, fullsize, luxury, minivans, pickup trucks

Patient Experiences

✅ Summary of Positive Reviews

Patients praised the University of Louisville Hospital for its excellent care, attention, and support provided from the emergency room to discharge. Staff were described as kind, patient, and gracious, helping to ease traumatic situations for both patients and their families. Special recognition was given to specific staff, such as a nurse named Jeremy, for their outstanding care and communication. The environment in various units, including the South 9 Mixed Acuity Unit and the sixth floor, was commended for its professionalism and empathetic service.

❌ Summary of Negative Reviews

Critics of the University of Louisville Hospital reported concerns with the quality and efficiency of care, particularly in the Emergency Department. Patients experienced long wait times, inadequate facilities, and overall disorganization, which led to frustration and anxiety during critical moments. Several reviews specifically highlighted issues with inexperienced staff, lack of urgency and thoroughness in patient care, and indifferent attitudes from some nurses. Complaints also extended to the poor condition of patient accommodations such as being left in a hallway instead of receiving a proper room.

Working Hours

Emergency Department

24/7

Outpatient Services (Chestnut Street Outpatient Center)

5:30 AM - 6:30 PM

Diagnostic Testing (Outpatient Diagnostic Center)

Walk-in availability; call for schedule

Laboratory Services (Clinical Laboratory)

8:00 AM - 4:00 PM (Monday to Friday)

Department Phones

Department	Icon	Phone
Emergency Medicine		(502) 852-5689
Emergency Room		(502) 562-3015
General Hospital Contact		(502) 562-3000
Health Sciences Center Office		(502) 852-6446
Lab Services		(502) 588-4600
Radiology		(502) 852-5875

Language and Translation Services

English
American Sign Language (ASL)
Over 200 other languages (via over-the-phone and video remote services)

University of Louisville Hospital

NPI Number : 1558771063

530 S Jackson St, Louisville, KY 40202

+1 (502) 562-3000

uoflhealth.org

Departments

General Surgery

Cardiovascular Medicine

Neurology

Radiology/Diagnostic Imaging

Trauma Center

Burn Center

Diabetes and Nutrition Care

Bariatrics and Weight Loss Surgery

High Risk Obstetrics

Oral Surgery and General Dentistry

Psychiatry and Substance Use Disorders

Pulmonology

Pharmacy Services

Oncology and Cancer Care

Rehabilitation Services

Appointment Information

Visiting Hours

Important Doctors

Nicholas A. Nash, M.D.

Jamie Coleman, M.D., F.A.C.S.

Farid J. Kehdy, M.D.

Brian G. Harbrecht, M.D.

Matthew V. Benns, M.D.

Glen A. Franklin, M.D.

Keith R. Miller, M.D.

University of Louisville Hospital Information

Management and Leadership Team

Average Salary

Support Programs for Patients

Payment Plans

Cost Consulting

Hospital for patients with disabilities or special needs

Digital Health Services

Collaborations / Educational Programs

Collaborative Research Projects

Professional Development Programs

Certification and Accreditation Programs

Internship and Observation Programs

Hospital Academic Awards and Achievements

Hospital Specialization and Expertise Opportunit

Hospital Residency and Assistantship Programs

What are the activities of the hospital for patients without insurance?

Hospital Research Collaborations

Mentoring and Consultancy in Hospital Education

University of Louisville Hospital Nearest Places

Hotels

Springhill Suites Louisville Downtown

Fairfield Inn & Suites Louisville Downtown

Hampton Inn Louisville Downtown

Residence Inn Louisville Downtown

Holiday Inn Louisville Downtown

Tempo By Hilton Louisville Downtown Nulu

Florists and Gift Shops

Lori´s Gifts

Nanz & Kraft Florist

Revelry Boutique Gallery

Oberer´s Flowers

Lloyd´s Florist

Food and Restaurant

The Patio Café

Starbucks

Chick-fil-A - University of Louisville Medical Center

Taco Bell

Safier Mediterranean Deli

Doc Crow´s Southern Smokehouse & Raw Bar

Pharmacies

University of Louisville Hospital ACB Pharmacy

Norton Pharmacy

Walgreens Pharmacy

CVS Pharmacy

Family Health Center Pharmacy Phoenix

UofL Health Ambulatory Pharmacy Jewish Hospital

Taxi and Transportation

Yellow Cab